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Swissotel Amsterdam

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#47 of 364 Hotels in Amsterdam
Certificate of Excellence
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274 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel has an excellent location and the room was very quiet. We only had one morning that was noisy. They are renovating the restaurant in the hotel so the constructors woke us up at 07. But not in the weekend. We had a very nice welcome with flowers on the bed and special treat from the management. Clean hotel... More 

Helpful?
Thank Alexandra S
Graaff-reinet
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was very disappointed with this hotel. The beds were really very soft and not that comfortable. The pillows that they advertise and brag about was not available. The bedding was of good quality. The carpets in the room waz not that clean. Towels were great but shower head not good and water pressure low. Was so disappointed when the... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Juliette M
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

At Swissôtel Amsterdam we always appreciate receiving feedback from our guests so we can be sure to address our challenges while at the same time celebrate our success. We are so pleased to read that you enjoyed our luxuriously comfortable beds and we are sorry to read that the pillows from our extensive Pillow menu were not available during your... More 

Harvard, Massachusetts
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Loved my stay at Swissotel in Amsterdam. It was a great value in an excellent downtown location. A short 800 yard walk to the central train station. Directly across from Dam square. Room was clean and bathroom was relatively updated. Bed was comfortable. Close walk to various attractions a great deal in a gray city.

Helpful?
Thank LUBY3298
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Wow, thank you for this lovely review based on your great Swissôtel Amsterdam experience. We are so pleased to read that you loved every bit especially thanks to our unique location, luxuriously renovated hotel rooms and bathrooms as well as our extremely comfortable beds. Indeed we are located within walking distance of countless tourist attractions and many other noteworthy sites.... More 

lhe
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Seems to be one of the best locations if you want to stay at Dam square. Rooms need renovation. We were upgraded to one of the business execcutive rooms, but i think it was better to get the normal room as this one seemed to had old carpets and old paint. Door handle for the bathroom was broken, room size... More 

Helpful?
Thank adn123
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your feedback regarding your recent Swissôtel Amsterdam experience. We are very proud to be situated in the vibrant city center easily allowing our guests to explore the countless historic monuments and other noteworthy attractions nearby. I especially appreciate you mentioning our team members who always ensure to provide each and every one of our guests with... More 

Petaling Jaya, Malaysia
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a 4 star hotel with a 5 star approach in most areas. We arrived at the hotel before 12 noon and the Front Office Representative made every effort, unasked, to accommodate us. We had our room ready within 15 minutes and that was at 11.45 am. Not many European hotels will make that effort. Location wise, it is... More 

Helpful?
Thank BenMorais
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to provide us as well as your fellow travelers with such a lovely and helpful review based on your recent Swissôtel Amsterdam experience. I am so pleased to read that my Front Office team members were able to accommodate you accordingly in regards to making sure your room was ready ahead of time. We... More 

Yekaterinburg, Russia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights. Honestly speaking we didnt use much hotel facilities, basically we were coming back over there only to sleep. The rooms in the hotel are clean and the prices are well balanced. Check in process was smooth and staff was ready to give any needed information. Nice hotel !

Helpful?
Thank s11a
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to provide us with your feedback based on your recent, yet sadly short Swissôtel Amsterdam experience. We are pleased to read that you enjoyed the cleanliness throughout the hotel as well as in your hotel room. We hope that this aspect along with the service provided to you by our wonderful team members made... More 

Dublin, Ireland
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As is typical for all Swissotel Chain hotels; expect a sharp, clean, snazzy and vibrant setting. The Swissotel Amsterdam is all of these - rooms are clean, the decor is modern and attractive, and the hotel is well kept. Equally, the staff are very pleasant to deal with and clearly take pride in their hotel and the customer service they... More 

Helpful?
Thank James O
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for providing us with your valuable feedback based on your recent Swissôtel Amsterdam experience. The entire team is dedicated to providing each and every one of our guests with the utmost quality in service from check-in until check-out and would like to sincerely thank you for mentioning this. We regard hygiene as well as comfort as two of... More 

Dubai, United Arab Emirates
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Best think about this hotel is its location, but it's also got quite nice rooms & very friendly staff. We stayed for a week during which we toured Amsterdam & went on a day trip to Volendam. Recommended.

Helpful?
Thank Michael H
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your feedback with us based on your lovely Swissôtel Amsterdam experience. We are very proud to be situated in the midst of all the hustle and bustle that this lively city has to offer and sincerely hope you had enough time to explore the countless historic monuments and other tourist attractions within walking distance. We are... More 

Laval
1 review
5 of 5 stars Reviewed 1 week ago

Was a great experience in the heart of Amsterdam! Top notch location and very professional staff as well. The room was modern and clean. Amenities were spot on and the room was very comfortable. Access to all city sites.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank antoniomP3256DM
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for taking the time to provide us as well as your fellow travelers with such valuable feedback based on your recent Swissôtel Amsterdam experience. Indeed we are conveniently situated in the city center of Amsterdam within walking distance of countless historic monuments as well as various other noteworthy sites. As you have already noticed the entire team is... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Swissotel Amsterdam has the perfect location. Walking distance from the train station, red light district, and many beautiful historical buildings. I want to give particular attention to Louise Bui, a housekeeper, and the day I arrived I asked her many questions about places to go and things to see that were close by and she was extremely helpful in me... More 

Helpful?
1 Thank RyanLerner
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review

Thank you for sharing your recent Swissôtel Amsterdam experience with us. Indeed we are very conveniently situated within walking distance of countless top attractions, historic monuments as well as various main forms of public transportation. A special thank you for mentioning our team members, especially Louise, I will be sure to pass along your lovely feedback to her so as... More 

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Staying in Centrum

Neighborhood Profile
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 

Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Price Range: $186 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Hotel Style:
#28 Business Hotel in Amsterdam
#34 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#38 Romantic Hotel in Amsterdam
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