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Cheaper
Average
Higher
About
4.5
#120 of 412 hotels in Amsterdam
Location
4.9
Cleanliness
4.5
Service
4.4
Value
4.0
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 111 soundproof, non-smoking rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars. All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. Please note that Swissotel Amsterdam does not have parking on site.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in the heart of the city, Swissotel Amsterdam garners praise for its prime location, with guests appreciating its closeness to key attractions and transport links. While some travelers have issues with room size and upkeep, many find the rooms comfortable and well-equipped.
The hotel's atmosphere and value for money receive mixed reviews, with certain areas like the lobby and some rooms falling short of expectations. However, the hotel's cleanliness and exemplary service often leave a lasting positive impression on guests.
Location
Central
Atmosphere
Uninviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Helpful
Amenities
Well-appointed
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This is our second return to Swissotel for some years, after dismay experience staying in other hotel nearby. The location is just perfect to explore the city, only a stroll away from central station and right in the center. While the room is so spacious. Our room were pleasantly upgraded while taking our lunch recommended by Hotel staff. The hotel also allowed late check out which is great help to optimize our stay in Amsterdam and refresh before heading to the airport. We definitely will return back to this lovely hotel when visiting Amsterdam again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Book the Hotel through All/ Accor apps. Very efficient and best rate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Swissotel Amsterdam
Responded Feb 9, 2024
Dear Guest, Thank you for taking the time to review your visit. We're thrilled to hear that our central location provided the perfect base for your city explorations and that the proximity to the central station added convenience to your stay. Your kind words about the spaciousness of our rooms and the complimentary upgrade you received during lunch are greatly appreciated; we aim to make each stay memorable. It's also gratifying to know that our late check-out policy contributed positively to your overall experience, allowing you to enjoy Amsterdam to the fullest before your departure. It would be a pleasure to welcome you back in the future. Kind regards, Wencke Bolsius General Manager
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My girlfriend and I stayed at the hotel and were every impressed.
The location of the hotel is very easy to find if you are coming from Amsterdam Centraal station or if you are coming from Schiphol Airport. When we arrived at the hotel my girlfriend and I was prepared (as much as we could be) given the coronavirus as we did not know how Holland was responding to the situation and whilst we were in Amsterdam we saw first-hand how the situation is changing.
Meanwhile everyone we met who worked at the hotel was polite, professional, helpful and friendly and they all spoke good English which was fortunate as neither my girlfriend and/or I speak Dutch. Our bedroom was a Junior Suite and we were on the fifth floor. The room was big with a huge and comfortable bed, the bathroom was excellent as there was a shower and a bath but we did not use the bath and yet there was plenty of hot water. The only criticism we both have was regarding the shower that in order to get in or out you have to use a step and there was no handrail to hold on to if the shower door had condensation which could be a problem least not for those with sight impairments and there was not a real hook to hang a towel on when in the shower.
Due to the coronavirus we were not able to eat in the hotel restaurant and many of the cafes, bars and restaurants had either closed or were closing earlier than normal. Therefore we bought food from the local supermarket and had it in our room (namely our evening meals and breakfasts) as there is a large supermarket nearby which is also cheap.
Many museums and art galleries were also not open and therefore we advise people to check before they go what is open, when it is open and you may get a refund if you have booked in advance but please be patient as many places are not operating as normal. The hotel was very central and handy for what we did and wanted including being near the trams and when on the trams ensure you buy a ticket before you travel and you touch in when boarding and touch out when getting off the trams.
All in all my girlfriend and I had a great time at the hotel and in Amsterdam and we both would like to thank all the staff we met during our stay for all you did and offered and hopefully one day we will be back to see Amsterdam and great city it is.
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Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from swissotelamsterdam, General Manager at Swissotel Amsterdam
Responded Mar 23, 2020
Dear RichardLeeds1974, First of all, we would like to thank you for writing such an elaborate and lovely piece of writing for other fellow travellers and us. We are truly humbled by your review in regards to your stay at our hotel. We are very happy to hear we were able to make your stay in Amsterdam enjoyable with the situation that is present right now. Our hotel is indeed centrally located close to great restaurants, shops as well as Amsterdam's top attraction and Central Train Station. Although most were not open during your visit, we hope during your next trip to Amsterdam you can visit many! Our Front Office team will be pleased to hear you experienced their warm hospitality. In regards, to the bathroom - we'll be sure to pass on your comments. Our guest's safety is our utmost concern; thank you kindly for sharing this with us. On behalf of the entire team here at Swissôtel Amsterdam, we look forward to welcoming you back at a better time. Warm regards, The Swissôtel Amsterdam Team
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We arrived on Wednesday early afternoon and the were greeted by two lovely gentlemen on the Reception desk, they check us in and very kindly gave us a room which was ready (this was about 11:20ish). The room we had was a refurbished room on floor 5 (529) with twin beds, which was spacious, nice bathroom and tv was great with all channels on it. In the room you got teas and coffees, hairdryer, bathroom essentials, iron and board, safe... all sorts really which was brilliant! The hotels position was fantastic, literally on Adam Square, over the way from Madame Tussaud’s and walking distance from all the main sites. Every staff member was came across in the hotel was friendly and helpful and we can’t thank them enough for making our stay enjoyable. We can’t wait to come back. Highly recommend this hotel ☺️
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from swissotelamsterdam, General Manager at Swissotel Amsterdam
Responded Feb 9, 2020
Dear rachelsmurf, We appreciated the time you have taken to write such a lovely review. Our team is pleased to hear you enjoyed our warm hospitality and modern rooms filled with high-quality amenities. At Swissôtel we pride ourselves on our kind and professional staff who are always ready to make anyone's stay a memorable one. We are delighted to hear you experienced this too. Our team hopes to welcome you back to our hotel soon and wish you a very pleasant day. Warm regards, The Swissôtel Amsterdam Team
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Super chuffed after looking for ages I came across this hotel and managed to get a good deal just under £300 for 3 night stay . 4 star in Amsterdam in dam square you’ll be lucky to get cheaper . They provided balloons and a sweet treat in our room as it was my birthday . Such a nice gesture . Room was cleaned daily . You have a espresso machine and a kettle in room. There is also a mini bar and they provide you with slippers ,hairdryer and toiletries . Tv ( we didn’t use so cant comment ) breakfast was 17euros we didn’t have so can’t comment . Lovely little bar serves soups , salads and fresh pizzas . We only had drinks which were lovely . Good coffee good cocktails excellent service . Also there is a gym in the hotel too , small but clean and covered everything . Running machine rowing multi weights bench , weights , yoga mats etc . You are right in dam square , middle of everywhere . We walked daily to all Museums . ( 30min max) such nice walks exploring . Highly recommend . We were only here for the weekend so we needed somewhere central.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from swissotelamsterdam, General Manager at Swissotel Amsterdam
Responded Feb 9, 2020
Dear welshrees3, Thank you for leaving us such a kind review. Our team is humbled to read your lovely words in regards to your stay at our hotel. We are pleased to hear you took notice of our personalised service, lavish amenities as well as our modern facilities. Not the mention our prime location in Amsterdam. We are all pleased to hear your stay was one to remember. On behalf of the whole team, we look forward to welcoming you back to our hotel soon. We wish you a pleasant day. Warm regards, The Swissôtel Amsterdam Team
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This is a great location with all main activities- museums, galleries, shops, markets, restaurants, boat trips- all within walking distance. The team are very welcoming and allow early check-in if rooms are available which is always a bonus and the refurbished rooms are spacious and really well equipped. The groundfloor restaurant with a great selection for breakfast with lots of healthy and not so healthy options! We had room 520 which was very large and had a bath and shower.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from swissotelamsterdam, General Manager at Swissotel Amsterdam
Responded Mar 5, 2020
Dear CathyGilman, Our team appreciates the time you have taken to leave us such a kind review. We are very pleased to hear you enjoyed our unique and central location. It truly does give access to many different attractions in Amsterdam. Our Front Office team is happy to hear you experienced their warm hospitality. They always want to ensure every stay with us is one to remember. On behalf of the whole team, we sincerely look forward to giving you a warm welcome back to our hotel. Kind regards, The Swissôtel Amsterdam Team
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This is in a great location right on The Dam square. We had suite as we were there for 4 days and the extra room was worth the cost. I feel the hotel caters for overnight stayers rather than people staying for a number of days. Over all the service was ok, the only issue we had was you could hear the water running through the heated towel rail which was disturbing, we raised this wit the team and that was the last we heard from them. It never got fixed until our last nigh Apart from that it was very good
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from swissotelamsterdam, General Manager at Swissotel Amsterdam
Responded Feb 3, 2020
Dear paulsM3170TP, We appreciate the time you have taken to give us your feedback. We value our guests feedback as it helps us improve our operations. Our sincere apologies if your booked room did not live up to your expectations. We offer a range of room types to cater to various guests needs. For long-stay guests, we recommend booking our larger junior suites or Swiss Select rooms as they allow for a little more living space. Nevertheless, we do apologise for the inconvenience and we will investigate the issue identified further. Despite all this, we hope we can welcome you again soon to our hotel. Warmest regards, The Swissôtel Amsterdam Team
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The hotel is located in Dam Square The best location you can find The spacious and very clean rooms include: Mini bar Flat screen TV Espresso machine Electric kettle Hair dryer Iron Safe. The breakfast is quite satisfying and the staff are smiling and kind and happy to help with any problem or request. Close to the main train hotel Trap and bus stations and the hotel is close to all relevant sites
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip:Try to book as early as possible from the date of the trip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Swissotel Amsterdam
Responded Mar 23, 2022
Dear Gidib, Many thanks for rating us so well on TripAdvisor. I am delighted to read that you pointed out the location of the hotel, the cleanliness of the room and variety during breakfast. It makes me very proud to work with such an amazing team here at Swissôtel Amsterdam and ROYAL98 and I do hope to be able to welcome you back with the same smiling team! Regards, Wencke Bolsius General Manager
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I stayed at the hotel from 3/20 - 3/24. The location of the hotel was fantastic and within walking distance to/from the Centraal railroad station and DAM square. My room (215), had a view of the square and the statue. The decor was modern and the king bed was sumptuous. The windows were soundproof and the ambient sounds from the trams and vehicles were silenced. The front desk personnel was professional, attentive, and knowledgeable regarding the various forms of transportation to points of interest. The hotel was impeccable and adjacent to a variety of restaurants, cafes, and clothing stores. My experience was wonderful and upon my return to AMS, I will stay at the Swissotel. Thank you to everyone.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip:The location is fantastic. Every day offers a new experience and the rooms are nicely decorated...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Swissotel Amsterdam
Responded Apr 6, 2022
Dear Debra How wonderful to read that you rated your stay at Swissotel Amsterdam with 5 stars on TripAdvisor.com. It is a big compliment to receive from our guests that everything, such as the location, front desk and housekeeping, exceeds expectations and made you enjoy your stay even more. I have passed on the compliments and kind words to my team and this was greatly appreciated. I kindly thank you for taking the time to inform us and other fellow travelers about your stay at Swissotel Amsterdam and we hope to provide you with another memorable stay in the nearby future. Regards Wencke Bolsius General Manager
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4 night stay in a Jr Exec Suite, great busy location on the dam but quiet inside. Tram stop directly outside, walking distance to central station (€6 from airport to central station, easy navigation). Room service for dinner one night, fair value. Breakfast is good but recommend arriving earlier to have your selection of food/drink (mimosas). Turn down service and nice touches were appreciated. Do recommend and would return! Thanks guys!
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from swissotelamsterdam, General Manager at Swissotel Amsterdam
Responded Feb 6, 2020
Dear jasonwlaughlin, Our team would like to thank you for your kind words regarding our hotel and your recent experience with us. We are truly pleased to read such positive comments about your four-night stay with us and that the personal touches were appreciated. It is one of our top priorities to make sure that our guests are having an amazing time and reading that this was in the case for you makes us truly smile from ear to ear. We are all very much looking forward to your return! Kind regards, The Swissôtel Amsterdam Team
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The reservation process on the Accor website, the location and the desk staff were all excellent, and helpful with directions and an airport taxi reservation. The rate was reasonable. Our 3rd floor room was clean and spacious with multiple lighting, seating and electrical outlet options; lots of pump bottles and packages of toiletries in the bathroom; and a comfortable bed. Our room was pretty quiet-I heard a neighbor in the hallway once, and a man yelling in the street below once, but those noises did not bother me. The air quality was good, and I turned the HVAC blower fan on and off at times to keep the room between 73 and 77°F (I like it warm) and 50% humidity. There was also a portable fan on the desk. I did see a delivery of new chiller units while we were there, so you should call if you are concerned about the temperature. The free Wi-Fi was adequate, and there were four complimentary bottles of water and a bowl of fresh fruit in the room, in addition to the items available for purchase in the mini bar. It would’ve been nice to have another luggage rack and wash cloths in the room on arrival, but I did not bother to request them. I would gladly stay at the Swissotel Amsterdam again, and recommend it to family and friends.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Swissotel Amsterdam
Responded May 31, 2024
Dear Guest, Thank you for this great review. We are delighted to hear about your satisfactory experience with our reservation process, the prime location of our hotel, and the attentiveness of our desk staff. It's gratifying to know that you found our rates reasonable and the cleanliness and amenities of our room to your liking. Your comfort is our priority, so learning that the bed provided a good night's sleep is wonderful news to us. While we are happy that the room was quiet overall, we apologize for any disturbances you might have encountered. Please be assured that our rooms are designed to minimize noise, ensuring a peaceful stay. Additionally, we are pleased that the air quality and the ability to adjust the HVAC system contributed to your comfort. We also appreciate your positive remarks on our complimentary Wi-Fi and the thoughtful touch of providing complimentary bottles of water and fresh fruit. We regret to hear that the absence of an additional luggage rack and wash cloths upon arrival fell short of your expectations. We strive to equip our rooms with all the necessary conveniences and will consider your feedback in this regard. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager
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There is a sofa in the king room we had ( not sure if it could be turned into a bed ) but could be used with blankets and pillows and pushing it to the bed depending on what you guys think and find suitable or practical to your child and depending on his age too.
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$226 - $364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel amsterdam hotel amsterdam, swissotel hotel amsterdam, amsterdam swissotel hotel, swiss hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe Zijde / Old Center / Damrak / Dam Square & Damstraat / Centrum
NUMBER OF ROOMS
114
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Swissotel Amsterdam
Which popular attractions are close to Swissotel Amsterdam?
Nearby attractions include Brews & Tales Amsterdam Craft Beer Tour (0.3 miles), Museumphoto (0.05 miles), and Our Lord in the Attic Museum Ons' Lieve Heer op Solder (0.3 miles).
