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Experience Original Amsterdam Luxury at De L’Europe Amsterdam. Since establishing itself in 1896, almost one hundred and twenty-five years ago as an independent luxury hotel, De L’Europe has evolved from exclusive hotel in the heart of Amsterdam into a guardian of local culture and craftmanship. Located on the foundations of the city wall, this iconic Amsterdam landmark is set on the banks of the river Amstel. Consider us the custodian of Amsterdam’s essence, a sophisticated guide into its free-spirited culture and your personal liaison into the world of luxury and comfort. The stylish rooms and suites embrace local heritage with special attention to design detail and modern technology. The hotel also offers a selection of the finest haute cuisine in Amsterdam.
Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam The Netherlands
Name/address in local language
De L'Europe Amsterdam
4.6 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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De L'Europe Amsterdam is highly regarded by guests for its pristine rooms and luxurious amenities, including spacious interiors and comfortable beds that complement the hotel's sophisticated aura. Nestled in a scenic and central location, the hotel provides easy access to nearby attractions and the charming Amstel River. While travelers laud the attentive and professional service, some have noted inconsistencies.
Opinions on value for money are mixed, with some guests feeling the costs are steep. Nevertheless, the overall cleanliness and well-maintained facilities continue to impress visitors.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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What makes it great? Every staff member offered hospitality that felt personal - from doormen, front staff, concierge (booked us into some very good restaurants), waiters, and room staff. Besides this all-important aspect of personalized service, the location is so central, on the Amstel. We could enjoy the view, and we could also walk to many museums and restaurants. Rooms were impeccably clean and beautifully appointed and so comfortable - beds were perfect - with large marble bathroom with heated floors, great water pressure and lots of hot water. The spa robes were great for those few moments of lounging around! There is a spa and pool on site, but we did not avail ourselves of their use since we were so busy with sight-seeing. BTW, a canal boat cruise runs about 100 yards from the hotel entrance. We really hope to have another stay at this memorable modernized "grand dame" of a hotel!
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Date of stay: February 2025
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Feb 7, 2025
Thank you for your kind and thoughtful feedback. We are truly delighted to hear that your experience with us was so enjoyable and memorable. It’s wonderful that you felt warmly welcomed by our team, personalized service is something we take great pride in delivering, and it’s rewarding to know that it made your stay special. Our central location on the Amstel indeed offers easy access to many of Amsterdam’s cultural highlights, and we’re glad you had the chance to explore the city at its best. It’s also great to hear you enjoyed the comfort of your room, from the heated marble bathroom floors to the cozy spa robes. We hope you’ll have the opportunity to return and experience even more, perhaps including a visit to our spa and pool to unwind after a busy day of sightseeing. Thank you once again for your kind words. We look forward to welcoming you back for another exceptional stay!
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De L’Europe Amsterdam is a stunning luxury hotel located in the heart of the city, offering a perfect blend of historic elegance and modern comfort. The property’s iconic riverside location provides breathtaking views of the Amstel River and the picturesque canals, adding to its charm.
The rooms are beautifully designed, featuring plush furnishings, high-quality linens, and spacious marble bathrooms. Many offer panoramic views of the city, creating an unforgettable atmosphere. The attention to detail in both design and service is remarkable, ensuring a seamless and comfortable stay.
Dining at De L’Europe is exceptional, with Bord’Eau, the hotel’s Michelin-starred restaurant, serving innovative cuisine that delights the palate. The brasserie and bar offer more casual options, each with excellent food and a sophisticated ambiance.
The wellness facilities are equally impressive, with a tranquil spa, fitness center, and indoor pool that provide a relaxing escape from the bustling city. The concierge team is attentive and knowledgeable, ensuring every request is met with care and efficiency.
While staying here is undeniably a splurge, the unparalleled service, luxurious amenities, and prime location make De L’Europe Amsterdam a worthwhile choice for those seeking an extraordinary experience in the Dutch capital.
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Date of stay: December 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Jan 1, 2025
Thank you very much for sharing such a beautifully detailed description of Hotel De L’Europe Amsterdam. Your thoughtful words truly capture the essence of our property, and it is always a pleasure to hear when guests appreciate the unique combination of historic elegance and modern luxury that we strive to offer. We are delighted that you enjoyed the breathtaking views of the Amstel River and canals, as well as the refined design of our rooms and suites. Your compliments on the high-quality furnishings, luxurious marble bathrooms, and panoramic cityscapes mean so much to us. Your praise for our culinary offerings, especially Flore, is greatly appreciated. Our culinary team is dedicated to creating memorable dining experiences, and we are thrilled to know that both our Michelin-starred restaurant and more casual options left a positive impression. It is equally rewarding to hear that you found our wellness facilities a tranquil retreat and our concierge team attentive and efficient. Providing seamless service and creating extraordinary experiences for our guests are at the heart of everything we do. Thank you once again for your kind words. Should your travels bring you back to Amsterdam, we would be delighted to welcome you for another exceptional stay.
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Very good hotel, I got a suite and it was was very large (~50sqm / ~550 sqft). The service was very good and many details in the room, both big and small, were quite well thought out. Diptyque toiletries were among the better ones I've seen and the bathrobes were particularly soft. US / UK plugs were in the room, in addition to European ones. I ate at both the French and Italian restaurants for dinner, and had breakfast in the French restaurant as well. All the meals were great. What you would expect from a great luxury hotel in Europe.
One highlight for me, the gym was quite good and MUCH better than the typical high end city center European hotel gym, which are always constrained by limited space and guests that probably don't care that much about a full gym. Usually you get a couple treadmills / stationary bikes and a small rack of very light weights, which is pretty much what the picture showed, so I went in thinking I'd just use the bike for a bit. When I got there, I realized there's actually a squat rack that also has some smaller bars that can be used with the weights to make dumbbells that go up to ~20kg / 45lbs. Additionally, there's some other machines that in total, enabled me to effectively replicate the workout I do at my gym at home. The only other hotel I've been to that I remember being able to say that about is the Lexington in NYC, which has an actual gym (Crunch Fitness) in the basement that guests can use. The other guest at the gym mentioned to me that they were also positively surprised that they could do their entire workout. For me, that's pretty incredible enough to elevate this hotel from "very nice hotel with a good rate that let me use the $200 FHR credit" to one that I will proactively seek out the next time I am in Amsterdam. Other hotels could learn a thing or two (or everything really) from this hotel about how to offer an actual gym with limited space and only a handful of pieces of equipment. Their pictures of the gym really don't do it justice and they should highlight it more!
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Date of stay: February 2025
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Trip type: Traveled solo
Room Tip:All around great experience with an outstanding gym for a city center luxury hotel in Europe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded 4 weeks ago
Thank you very much for your detailed and thoughtful review. We are delighted to hear that you had such a positive experience during your stay and that our suite, service, and dining options met your expectations. It is especially wonderful to know that our gym exceeded your expectations. We understand how important it is for many guests to maintain their fitness routine while traveling, and we appreciate your recognition of the effort we put into optimizing the space and equipment available. Your feedback about highlighting the gym more is truly valuable, and we will certainly take it into consideration. We sincerely appreciate your kind words and the fact that you would proactively choose to stay with us again on your future visits to Amsterdam. It would be our pleasure to welcome you back. Should you require any assistance with future bookings or have any special requests, please do not hesitate to reach out.
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Every time I come to Amsterdam I try a new hotel, however this time I think I made a mistake.
I'll start with the positives, it's a lovely old hotel in a good location in the center of town. Rooms are large by European standards and have big bathrooms with tubs.
That's where the accolades end unfortunately.
What ruins this hotel is the service. Just a terrible experience from start to finish. Upon check in, we were offered something to drink while we waited for our rooms to be ready, asked for a tea and a coffee, 30 mins later, no tea or coffee. Asked the waitress in the lobby and said she didn't know we had ordered anything, explained it came from the front desk. Another 10 minutes later, they were brought, along with a bill. Bait and switch.
Later on we had some drinks in the lobby bar area, and it was absolutely abysmal. One waiter brought a menu then disappeared, took 30 minutes to get someone else to come over and take our order, another 20 minutes to get two glasses of wine, then never saw that waiter again. After 30 minutes, wanted a refill and couldn't find anyone, had to go in the restaurant and try to ask a waiter to come help us, they didn't and said "just be patient." Not an acceptable response. Finally another waitress came to serve the table next to us, we asked her to please come over, she said no and walked off. Another 15 minutes finally back to give the bill to the table next to us, I had to physically stand up and block her from walking away to get a refill. She brought it eventually. Wanted one more round and same story. Absent service, back into the restaurant again, dismissed by staff in restaurant, and had to track down the waitress to place our order. By the time she brought it, we had to leave for our dinner reservations. Needless to say, a less than ideal experience. Wanted to pay the bill but she never came back, went back into the restaurant for a THIRD time and just asked if we could pay the bill, they said no, had to be done with the bar waitress, couldn't find her, so went to the front desk and told them to just charge it to our room.
I know the Dutch aren't exactly known for good service, but when you pay a super premium price for a five star hotel, you expect the basics to be met, which this hotel fails to deliver.
Cherry on the cake was at breakfast the next day, ordered a simple rosti with a soft poached egg on top, Rosti took 30 minutes to come, raw in the middle (potatoes uncooked in the center) and egg was hard as a rock, had clearly been sitting out under a heat lamp. Charged 30 euros for it anyway.
There are too many other five star hotels in town for the same price that offer superior service, so I would advise you to avoid this one.
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Date of stay: December 2024
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Dec 24, 2024
Thank you for taking the time to share your experience with us. It is clear that your visit did not meet your expectations, and I would like to extend my sincere apologies for the shortcomings you described. While I am pleased to hear that you appreciated our hotel's location, the spaciousness of the rooms, and the design, I deeply regret that the level of service fell short of your expectations. Your detailed account of delays and miscommunications, particularly with your tea and coffee order, the bar service, and breakfast, is concerning. This is not the standard we strive for, nor is it reflective of the experience we wish to provide to our valued guests. I appreciate your honest feedback regarding the challenges you faced with our team’s responsiveness and the quality of the breakfast. These are areas we will address immediately with our management and staff to ensure that such lapses do not recur. Every guest should feel attended to promptly and courteously, especially in a five-star setting. We value your loyalty to Amsterdam and your exploration of its many fine hotels. Your candid review highlights the importance of consistency in delivering excellence, and I can assure you that we take your observations seriously as part of our commitment to continuous improvement. If you would be open to discussing your experience further, I would welcome the opportunity to connect with you directly. Your insights are invaluable, please feel free to contact me directly at ssmit@deleurope.com. Thank you again for sharing your feedback. I hope we may have the chance to restore your trust in the future.
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We recently stayed at the De L'Europe Hotel in Amsterdam, and it exceeded all expectations. From the moment we arrived, we were impressed by this hotel's impeccable service, luxurious accommodations, and unbelievable atmosphere.
Every team member, from the doormen to the front desk attendants, housekeepers, and restaurant staff, went above and beyond to make our stay unforgettable. The customer service here is truly unmatched, with staff members consistently offering to go the extra mile with their attention to detail and a genuine commitment to ensuring a perfect experience.
De L'Europe is undeniably a first-class accommodation, with a prime location and unmatched atmosphere in Amsterdam for comfort and elegance. We couldn’t have asked for a more memorable stay and highly recommend it to anyone visiting Amsterdam.
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Date of stay: March 2025
Value
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded 3 weeks ago
Thank you sincerely for your wonderful review. It brings us immense joy to know that your experience at Hotel De L’Europe exceeded expectations. Our team takes great pride in delivering impeccable service and ensuring each guest enjoys a truly memorable stay, so your kind words about their dedication mean a great deal to us. We are delighted that you appreciated the hotel’s atmosphere, prime location, and luxurious accommodations. It was our pleasure to have you, and we truly hope to welcome you back in the future for another unforgettable experience in Amsterdam.
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My wife and I recently stayed here and were beyond impressed with this hotel. We’ve had several stays in Amsterdam and this was by far the nicest we’ve experienced. Our room was spotless upon arrival and cleaned daily, which made everything feel so welcoming. The service was incredible, with friendly staff and doormen who even helped me learn a bit of Dutch. They helped us arrange a canal tour and set up bicycles, making it easy to explore the area. Though we didn’t have breakfast, it looked impressive every morning. Freddy’s, a bar attached to the hotel, was the perfect starting point for our nights out. We also had a member of our group in a wheelchair, and the staff couldn’t have been more accommodating. Highly recommend for a wonderful stay. Dank je wel and see you again soon!
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Date of stay: October 2024
Value
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Oct 29, 2024
Dear pn380, Thank you for sharing such a wonderful review! We’re glad to hear that your stay exceeded your expectations and that our team made you feel so welcomed, contributing to making your experience so memorable. It’s wonderful that our location, canal tours, and bicycles enhanced your exploration of Amsterdam! We’re especially pleased that our facilities and service met the needs of everyone in your group, making your experience comfortable and enjoyable. We look forward to welcoming you back on your next visit. Dank u wel! Warm regards, Sabrina Smit, Guest Service Manager
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We had a suite with a balcony over the canal for three nights. The room was very clean and left nothing to be desired. Even the little things that you only notice when they are NOT working (mattress, minibar temperature, TV, shower water pressure, etc.) were all perfect - there was nothing to complain about. The service was world class, from arrival to departure. The communication was super friendly throughout and also on a very friendly level with our (growing) children, who had their own room. Remarkable! I don't think there is anything to say about the location. It is 1A+ and right in the middle of everything. We handed our car over to the hotel's valet service immediately after arriving and only had it returned to us when we left - with the hotel's location, everything that makes Amsterdam special can be experienced and done in just a few minutes on foot. We would choose the De L'Europe Amsterdam again and again.
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Date of stay: October 2023Trip type: Traveled with family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was right over the canal. It had a balcony as well as the biggest bed I've ever seen, a huge bathroom, roomy shower and separate tub. The staff was very helpful and friendly. We took the private small boat tour for lunch, you choose delicious food from local restaurants. Motored off from the hotels berth, for a very comprehensive tour. For some reason the Captain kept track of our drinks poured, after paying for all inclusive tour...? The location afforded us walking distance (My MS keeps me from much over a mile or two) it seemed like we were right in the middle of almost everything. The Golden Bend, the Flower Market, and The Old Church coffee shop is right across the canal, all distances my MS could handle! I loved Amsterdam and would gladly return to De L'Europe.
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Date of stay: October 2024
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Dec 18, 2024
Thank you for sharing your experience! It’s wonderful to hear that your room with a canal view and spacious amenities made your stay so enjoyable. It sounds like the private boat tour was a highlight, with delicious local food and a great way to explore the city! We appreciate your feedback about the drink tracking and will certainly take note of it. It's wonderful that the hotel's central location made it easy for you to visit iconic spots like the Golden Bend, Flower Market, and The Old Church. We hope to welcome you back to De L'Europe and Amsterdam in the future!
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Almost everybody in Amsterdam talks very highly of this hotel and tell me stories about the famous people who stayed there. Unfortunately, this has been my third time and I am very disappointed again.
During check in, I was told that the AC system is not working but they placed portable heaters in rooms. However, the weather was relatively warm and I needed AC rather than a heater. In the absence of AC system, there was no air circulation and there was a heavy smell in my room.
I had a business lunch at Marie Brasserie, one of the fine restaurants in the hotel. I needed to wash my hands. The waiter showed me the direction of the toilets right behind the Concierge, but there was no power, the place was in complete darkness.
Last not the least, I checked out after clearing all the outstanding balance. However, after returning from my journey, I checked my credit card and have seen that they collected additional amount from my credit card after I checked out without my information. Later on, I checked with the billing department, I was told it was mini bar charges. I have not used the mini bar at all. I even did not use the free complimentary bottle of water which they provided. I bought my own water from next door Spar market. I strongly recommend you made sure mini bar is checked at the time of the check out, otherwise, you may be very disappointed.
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Date of stay: October 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Oct 24, 2024
Dear TrustLondon, Thank you for taking the time to share your feedback. We sincerely apologize that your recent visit did not meet your expectations. Firstly, we regret the inconvenience caused by the air conditioning issue. Providing a comfortable environment is important to us, and we acknowledge that the temporary solution of portable heaters was not suitable given the warmer weather during your stay. We are actively addressing this issue to prevent it from happening again in the future. Regarding the power outage, please note that this issue affected the entire block and was not limited to the hotel. Thank you for your understanding, and we appreciate your patience during this time. As for the mini-bar charges, we understand the frustration this caused. We will review the matter with the billing department to prevent future discrepancies and to ensure our processes are as transparent as possible. We understand that this impacted on your experience. Please know that your feedback is invaluable to us, and we will work hard to improve for future guests. We hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. Since this is an anonymous comment, we would be happy to be in contact with you to sort this out for future occurrences. Please feel free to contact me directly at (ssmit@deleurope.com), and I will personally handle your reservation. I would also welcome the chance to discuss your experience further. We look forward to your email and the chance to assist you further. Please don't hesitate to reach out at your convenience. Warm regards, Sabrina Smit Guest Service Manager
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De L'Europe Amsterdam is a magnificent five-star gem that exceeded all expectations! This privately-owned luxury hotel proved to be the perfect finale to my river cruise experience. The service is impeccable, with staff anticipating every need before you even realize it. Culinary excellence abounds with their two-Michelin-starred restaurant, authentic Italian venue (complete with Italian staff!), French restaurant, and charming bar. The spa facilities are outstanding, offering complimentary access to an indoor heated pool, infrared sauna, dry sauna, and steam room – pure bliss! Room service delivered restaurant-quality dishes, and the à la carte breakfast was simply divine. From start to finish, De L'Europe Amsterdam delivers an unforgettable luxury experience that makes you feel like royalty. It's not just a hotel; it's a destination in itself.
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Date of stay: November 2024
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Trip type: Traveled on business
Room Tip:Make sure to get a canal view room and thank me later!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Smit, Guest Services / Front Office at De L'Europe Amsterdam
Responded Nov 11, 2024
Dear TravelQueenLLC, Thank you for your heartwarming review! We’re delighted to hear that our hotel was the perfect ending to your river cruise experience. It’s wonderful to know you enjoyed all our restaurants, as well as our spa facilities and room service. We’re especially pleased to know that the experience made you feel like royalty. Your kind words truly inspire us to continue delivering unforgettable luxury experiences. We look forward to welcoming you back for another unforgettable stay! Warm regards, Sabrina Smit Guest Service Manager
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There are more places to choose from in the Amsterdam area.
PRICE RANGE
$504 - $916 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de l`europe amsterdam hotel amsterdam, hotel de l europe, de l europe hotel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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