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Banks Mansion

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Traveler (1715)
Room & Suite (537)
Videos (4)
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About

#16 of 1,051 hotels in Amsterdam
Location
4.8
Cleanliness
4.7
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
Welcome to Banks Mansion A different kind of house If we had to describe ourselves in traditional terms, we are a boutique luxury hotel situated in Amsterdam’s famed Golden Bend district. But at Banks, we don’t really like labels. We prefer doing things our own way. We are your home next door, filled with friendly, sometimes slightly nosy neighbours who want to make you feel right at home from the moment you enter through our front door. We take the time to get to know you, because more than a onesize- fits-all grand gesture, we know that it’s the little things that make all the difference. Like your favourite cocktail ingredients or tea blend, along with our (almost) famous signature socks, which will be waiting for you in your bedroom. Located alongside the canal in a different kind of house Amsterdam’s Golden Bend, our quirky, familiar atmosphere lets you experience the city like a bonafide local. Grab a bike and explore the town, or borrow Banks’ resident pup for a picnic at Vondelpark. Whatever you choose, our family will hook you up with itineraries, tickets, reservations, guest lists, packed lunches and more. Our uber-personalised service is un-conditional, which simply means that, no matter what, we’ve got your back with the whole shebang. Why do we do all this? Because we are family, and we are here to make sure that your trip to Amsterdam is absolutely epic. Welcome to Banks Mansion, the home next door. Banks Mansion is one of the leading four star hotels in Amsterdam with a dominating factor of presence in the lists of best hotels in Amsterdam. More importantly Banks Mansion is in the top 10 of best hotels in Amsterdam. The hotel features many unique selling points, looking at concept, location, level of staff & ambiance. The so called ‘’All Things Inclusive’’ concept is a worth winner and highly appreciated among the hotel’s target market. As no other hotel in Amsterdam offers such services this is Banks Mansion’s absolute unique selling point.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bicycles available
Highchairs available
Taxi service
24-hour security
Street parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Boating
Bicycle tours
Board games / puzzles
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, Spanish, Dutch and 1 more
Hotel links
Special Price:ALL THINGS INCLUSIVE & ALWAYS THE BEST DEAL - 10% DISCOUNT

Location

Herengracht 519-525, 1017 BV Amsterdam The Netherlands
Name/address in local language
Banks Mansion
Traveler Insights
This summary was created by AI, based on 134 recent English reviews.
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Many guests appreciate the Banks Mansion's manageable noise levels, pointing out that closing windows or the hotel's location away from tourist hubs helps mitigate street noise. The welcoming atmosphere is also a hit among travelers, who praise the decor, open bar, and communal spaces. The hotel's all-inclusive amenities, including complimentary breakfast and minibars in the rooms, earn rave reviews. While cleanliness is generally applauded, a few guests experienced housekeeping issues. The central location is a boon for many, allowing easy access to attractions, dining, and transport. The rooms are deemed comfortable, but some guests voiced concerns over size and cleanliness. The all-inclusive service, including the open bar, breakfast, and snacks, is consistently praised, with the staff often described as friendly and professional. Opinions vary on value; while some find the price steep, others argue the services justify the cost.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Lavish
Location
Convenient
Travelers appreciate the hotel's central and convenient location, allowing for easy access to major attractions, restaurants, and transportation within walking distance.
  • Chad L
    Chad L
    Sep 2023 1 contribution
    ...The hotel is in a great location within walking distance to restaurants and entertainment...
  • willsf32
    willsf32
    Aug 2023 88 contributions
    ...The location cannot be any better as it's just outside the "center" area and is a bit more relaxed while still close to all the action...
  • D T
    D T
    Aug 2023 2 contributions
    ...I love the little extras you find in the room (robes, toiletries and free drinks) The location is amazing, in the midst of the lively city center...
  • Patricia P
    Patricia P
    Jul 2023 1 contribution
    ...Amsterdam is a great city and the location of the hotel makes it easy to see the sights...
  • Betsy E
    Betsy E
    Jul 2023 23 contributions
    ...Very convenient location with easy walking to the major stops in old town Amsterdam...
  • Lynn S
    Lynn S
    Jun 2023 13 contributions
    ...The location was safe and convenient- it was no more than a 20 minute walk to anywhere we wanted to go, such as the Rijks Museum, the Anne Frank House, and Centraal Station...
  • Tom S
    Tom S
    Jun 2023 1 contribution
    ...The location is perfect, right next to the canal and within easy walking distance to amazing amenities like the Anne Frank House and the Rijks Museum...
  • CGVAMA
    CGVAMA
    Jun 2023 6 contributions
    ...The hotel’s location is convenient - walking distance to the major museums and close to tram and metro stations...
  • Lisa S
    Lisa S
    Jun 2023 1 contribution
    ...Everything was top notch from the staff, location, amenities, style, and access to the open bar for drinks coffee or games was a highlight...
  • barbieschafer
    barbieschafer
    May 2023 2 contributions
    The Banks Mansion is a perfect location to visit the fabulous city of Amsterdam with many great restaurants nearby...
  • Elkridge-Flynn
    Elkridge-Flynn
    Apr 2023 7 contributions
    ...The location is very convenient, the 24 and 14 tram line stops are a short walk...
  • PadreFan2004
    PadreFan2004
    Mar 2023 18 contributions
    ...We thought it was a good location to walk to most of the sites., all within 15 mins...
  • SWLondoner
    SWLondoner
    Mar 2023 7 contributions
    ...The breakfast was delicious and plentiful and the location is fantastic... We’d happily stay there again, because of the location, breakfast, rooms and attitude of most of the staff, but we would go with more realistic expectations next time...
  • christinestrasser
    christinestrasser
    Feb 2023 20 contributions
    ...This is located on a canal in a great location in the heart of downtown Amsterdam...
  • J•A•C•K•I•E
    J•A•C•K•I•E
    Feb 2023 16 contributions
    ...Excellent location, amazing ‘all inclusive” concept with complimentary mini bar in room, great breakfast, help yourself as much as you want alcohol/hot drinks/soft drinks bar, comfortable lounge to socialise with complimentary cheese and wines in the afternoons, comfortable rooms and very helpful and friendly staff...
  • Lewis
    Lewis
    Jan 2023 2 contributions
    ...The location is amazing and we were able to walk anywhere we wanted within 20 mins...
  • Adam S
    Adam S
    Jan 2023 1 contribution
    ...The location is great as you are near the center but not too close to all the crowds...
  • Rick H
    Rick H
    Dec 2022 3 contributions
    ...Location, amenities, and value We learned long ago to never make hotel decisions based on price...
  • kmcologna
    kmcologna
    Oct 2022 4 contributions
    ...Location was in the heart of the central district where you can walk and bike all around the canal district...
  • LJLCINCY
    LJLCINCY
    Oct 2022 16 contributions
    ...The location of the hotel was super and a tram stop was located right outside the lobby...
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Atmosphere
Welcoming
Travelers appreciate the hotel's welcoming and comfortable atmosphere, highlighted by the decor, amenities like the open bar, and gathering spaces.
  • Davidandcate
    Davidandcate
    Sep 2023 15 contributions
    ...Staff were invariably welcoming and friendly and the relaxed ambiance was truly refreshing for a hotel...
  • Chad L
    Chad L
    Sep 2023 1 contribution
    ...From the decor to the ambiance, our stay was highlighted by all the attention to detail that makes your experience great...
  • Cat C
    Cat C
    Jul 2023 7 contributions
    ...Open bar and evening cheese trolley encourage guests to lounge in the "living room "...
  • J B
    J B
    Jul 2023 1 contribution
    ...Felt right at home in their living room...
  • Lynn S
    Lynn S
    Jun 2023 13 contributions
    ...Our room was lovely and surprisingly spacious with a canal view... The reception area was comfortable and clean; lots of people mingling and enjoying drinks and snacks...
  • barbieschafer
    barbieschafer
    May 2023 2 contributions
    ...In spite of the lively and vibrant city atmosphere our room was always quiet and great for sleeping. The hotel has all the comforts of home...large clean rooms, funky decor, relaxing lounge and more than enough free food and drinks for snacks...
  • Theresa W
    Theresa W
    May 2023 1 contribution
    ...The room, the breakfast, the cheese tray, the bar, all first class...
  • Eleanor C
    Eleanor C
    Apr 2023 12 contributions
    ...The reception area feels like your private living room...
  • Amanda K
    Amanda K
    Mar 2023 43 contributions
    ...Beautifully decorated throughout with very comfortable beds and a pillow menu!... A really nice touch is the complimentary tea and coffee in the cosy bar and the complimentary bar and cheese and wine offered in the afternoons...
  • The_Organs
    The_Organs
    Mar 2023 63 contributions
    ...The small and thoughtful touches were evident and the focus on a relaxed living area was superb...
  • niallers2016
    niallers2016
    Mar 2023 18 contributions
    ...If you are the type of person who looks at the decor and thinks “not for me” then the hotel probably isn’t, what it is though is tremendous!... The rooms are small and retro decorated but that’s the style... I realised after checking out that I had left my headphones in our room and it was too late to go back, we contacted the hotel and Kaoutar could not have been more helpful in getting them back to Ireland...
  • Assaf K
    Assaf K
    Mar 2023 3 contributions
    Had an excellent time, the room and lobby were very nice and uniquely decorated, the location is excellent and the pampering, all-inclusive experience is the cherry on top...
  • Yanktonians2001
    Yanktonians2001
    Mar 2023 153 contributions
    ...Homey feel with comfortable rooms...
  • Heidi S
    Heidi S
    Feb 2023 3 contributions
    ...We had a lovely canal view room, beds and pillows are so comfy and the bathroom is fab...
  • Danica L
    Danica L
    Jan 2023 19 contributions
    ...We are a family of 4, with 2 teenagers, so we opted for “The Suite.” The room was huge, offering a separate living room and bedroom... The lobby was cozy and offered snacks and drinks throughout the day...
  • R T
    R T
    Dec 2022 70 contributions
    ...I found the lobby a bit amusing, couldn't figure out if the decor were over-eager or overwrought, many many patterns and clutter... But still cozy, nice fireplace, lots of friendly people...
  • iyyar
    iyyar
    Nov 2022 244 contributions
    ...The complimentary minibar in the room really makes you feel cared and welcomed...
  • R. F. U. Lane
    R. F. U. Lane
    Oct 2022 2 contributions
    ...And the relaxed atmosphere of The Living Room made it the perfect place to sit down at the end of the day with a glass of wine from the open bar, meet other guests from different parts of the world, or plan the next day...
  • Ktwofish
    Ktwofish
    Oct 2022 163 contributions
    ...The hotel is charming, quirky and “well loved.” (Yes, the decor is somewhat worn, but we appreciated the character!)...
  • Coddy86
    Coddy86
    Oct 2022 43 contributions
    ...Great atmosphere in the bar area in the evening... Our room was perfect, nice and quiet as well as well fitted with mini bar and other treats...
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Rooms
Comfortable
Travelers generally find the rooms comfortable, with many appreciating the open bar, minibar, and room amenities. Some complaints about room size and cleanliness.
  • willsf32
    willsf32
    Aug 2023 88 contributions
    ...We stayed in a "comfy" room on the street side (not a canal view) which was a perfect size for a couple...
  • M L
    M L
    Aug 2023 216 contributions
    ...We had a canal view room (206), which was great as it had a seating area and space for us to spread out... Sandra in the Kitchen—-the breakfast room—is also so great...
  • D T
    D T
    Aug 2023 2 contributions
    ...The rooms and loby are beautiful and well maintained. I love the little extras you find in the room (robes, toiletries and free drinks) The location is amazing, in the midst of the lively city center...
  • Dara M
    Dara M
    Jul 2023 11 contributions
    I booked 8 nights at this hotel, as it looked like a cute, quaint place (with a cool concept) to use as my base while I was visiting the Netherlands... It was highly unprofessional, but also awkward & embarrassing, so I told him to come up to my room & we would have a drink there & keep chatting... Once in my room, the same person at the front desk started ringing my room, MULTIPLE times, to tell me that I could not have a guest in my room... (I told her as much) I finally told her that she has my credit card on file & to charge whatever & stop ringing my room... This hotel was 300€/night - you’d expect a level of professionalism & discretion at these prices...
  • GraemeGC
    GraemeGC
    Jun 2023 786 contributions
    ...The room was cosy but adequate for us and the bed was very comfortable. The breakfast room was very nice and the breakfast food range was fresh and tasty, plus any requests were cooked to order...
  • LJman
    LJman
    May 2023 25 contributions
    ...The room we had was 412, on the small side for the price by today's standards (though we are not familiar with Amsterdam hotels): we traveled with two carryon suitcases and 2 small day packs and for convenience we stored the second suitcase in the bathtub. Otherwise, the room was quiet, the windows opened allowing for fresh air, and well designed... However, the price of our room was high, and in my view, it was not a good value...
  • barbieschafer
    barbieschafer
    May 2023 2 contributions
    ...In spite of the lively and vibrant city atmosphere our room was always quiet and great for sleeping. The hotel has all the comforts of home...large clean rooms, funky decor, relaxing lounge and more than enough free food and drinks for snacks...
  • Katie R
    Katie R
    Apr 2023 6 contributions
    ...We checked in early ( around 2pm) as our room was ready and we were very happy with the room it was clean, we asked for a double bed and just to note it is like most hotels 2 twins pushed together, the wardrobe had an ironing board, iron and umbrella for guests to use. The room also had a safe, robes and slippers and drinks to make mocktails, the mini fridge had still water, sparkling water, Heineken, Heineken 0 , lemonade and a mixer and a small bar of Tony's chocolate... We also had a coffee machine in the room with 3 pods of coffee... We stayed in the comfy room and it was very quiet...
  • Travel54687408049
    Travel54687408049
    Apr 2023 2 contributions
    A central hotel close to the flower market... At 17:00 there are cheeses and sausages and snacks in the main guest room...
  • SWLondoner
    SWLondoner
    Mar 2023 7 contributions
    ...The rooms were comfy and quiet, the availability of drinks and snacks was generous... Postcards arrive in your room saying how much they are loving having you there and anything you want, just ask...
  • Norman L
    Norman L
    Mar 2023 20 contributions
    ...The room we had was a very nice size and the only issue was a bit of street noise at night but this was easily dealt with by closing the window...
  • Roey G
    Roey G
    Mar 2023 3 contributions
    Amazing hotel, all inclusive, pleasant warm and cozy rooms!... I recommend everyone to come In the room there is a large pampering shower, a super comfortable bed and a menu of pillows...
  • Paul C
    Paul C
    Mar 2023 3 contributions
    ...We were warmly greeted by Shafani at the front desk who offered to hold our luggage until our room was ready...
  • KateEmily
    KateEmily
    Feb 2023 2 contributions
    This is a nice hotel and ideally located in the centre of Amsterdam... No one attended to clean my room on day one... By day 3 it was clear that at no point during my stay did a hoover/vacuum cleaner ever enter my room... There were crumbs that were clearly visible as I ate in my often room... In 2021 there would be 3 crystal decanters in your room filled with whisky, brandy and gin...
  • J•A•C•K•I•E
    J•A•C•K•I•E
    Feb 2023 16 contributions
    ...Excellent location, amazing ‘all inclusive” concept with complimentary mini bar in room, great breakfast, help yourself as much as you want alcohol/hot drinks/soft drinks bar, comfortable lounge to socialise with complimentary cheese and wines in the afternoons, comfortable rooms and very helpful and friendly staff...
  • Lewis
    Lewis
    Jan 2023 2 contributions
    ...There were a few problems though: (1) The bed in our room was two very uncomfortable twin beds pushed together, with a mattress topper on each mattress... Other couples we met who had booked later then us received normal queen sized beds so I’m unsure how they decide who gets these less desirable rooms with awful bedding... Even better, install a key reader so that we can enter with our room keys… this seems like a no brainer...
  • Laird J
    Laird J
    Jan 2023 6 contributions
    This is the best hotel we have ever stayed in... Extra large room for a couple with loads of storage space... A few free drinks in the room both alcoholic and non alcholic each day... Well worth treating yourself the extra luxury... We had a canal view room which is what amsterdam is all about...
  • R T
    R T
    Dec 2022 70 contributions
    ...Our room, #212, was a bit cramped, we had to be inventive finding a place to stow our two small carry-on bags...
  • iyyar
    iyyar
    Nov 2022 244 contributions
    ...The complimentary minibar in the room really makes you feel cared and welcomed. Comfortable rooms and very very good breakfast!...
  • Sabih F
    Sabih F
    Nov 2022 26 contributions
    ...So we splurged (on points but equivalent to 320eur a night) for the last two nights of our holiday... We booked nonrefundable and it’s not like housekeeping could fix this during our stay... We were just exhausted at the point and figured we would live with it instead of repacking everything and moving rooms...
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Value
Expensive
Guests have mixed opinions on the hotel's value. Some found the price high for the quality, while others felt the services justified the price.
  • SCP1981
    SCP1981
    Sep 2023 108 contributions
    ...It’s excellent value and is beautifully decorated throughout...
  • dunstan b
    dunstan b
    Aug 2023 4 contributions
    ...ALFONS sooo attentive great chef..Kaoutar so friendly and helpful..staff overall all the best...worth every dollar Will def stay again...
  • john c
    john c
    Jul 2023 2 contributions
    ...Really lousy and not at all customer friendly... A policy to nick customers for no good reason isn’t policy it’s taking advantage to earn additional fees...
  • Dara M
    Dara M
    Jul 2023 11 contributions
    ...This hotel was 300€/night - you’d expect a level of professionalism & discretion at these prices. I will say the other employees were all professional, kind & friendly, but if I hadn’t already prepaid a lot for the week, I would have left to another hotel...
  • MarB
    MarB
    Jul 2023 5 contributions
    ...There is a free and well stocked bar with premium brand spirits and wine and coffee available all day ...
  • LinaKog
    LinaKog
    Jul 2023 8 contributions
    ...At first I thought it was a little pricey, but definitely worth the cost, given the quality of the hotel, beautiful art deco design and everything that’s included...
  • N N
    N N
    Jun 2023 53 contributions
    ...All of the furniture in the lounge should be replaced as they were worn, nearly threadbare, and not at all comfortable...
  • blanca10
    blanca10
    Jun 2023 245 contributions
    ...Just be aware that Banks no longer lives up to a four star rating…..more like 3 stars with 4 star prices...
  • LJman
    LJman
    May 2023 25 contributions
    ...The room we had was 412, on the small side for the price by today's standards (though we are not familiar with Amsterdam hotels): we traveled with two carryon suitcases and 2 small day packs and for convenience we stored the second suitcase in the bathtub... However, the price of our room was high, and in my view, it was not a good value...
  • Norman L
    Norman L
    Mar 2023 20 contributions
    ...Breakfast is lovely and fresh and a really nice touch is the wine and cheese in the lounge area and coffee, biscuits and drinks from the bar available all day and all included in the price...
  • Footprints287436
    Footprints287436
    Mar 2023 1 contribution
    ...It’s all included in the price and well worth it...
  • KateEmily
    KateEmily
    Feb 2023 2 contributions
    ...2023 this is no longer there but now there are now 2 cheap 250ml, 5% alcohol cocktails in your room instead... Chef was a young male, very nice and friendly...
  • Christine J
    Christine J
    Feb 2023 1 contribution
    ...All the extra nibbles and wine , tea , coffee etc was excellent and all included in the price at no extra cost... Excellent value for money and central for all museums and shops etc...
  • freqtrav
    freqtrav
    Feb 2023 25 contributions
    ...All in all, an excellent hotel and good value...
  • Lewis
    Lewis
    Jan 2023 2 contributions
    ...Other couples we met who had booked later then us received normal queen sized beds so I’m unsure how they decide who gets these less desirable rooms with awful bedding...
  • Danica L
    Danica L
    Jan 2023 19 contributions
    ...Tip: Right next door to the hotel is a dry cleaner/laundry, “Dutch Cleaners.” They offer laundry services at a very reasonable rate...
  • Laird J
    Laird J
    Jan 2023 6 contributions
    ...Costs about 300 euro per nite but was worth every euro we paid . Well worth treating yourself the extra luxury... Cost about 70 euro for a taxi from the airport...
  • Rick H
    Rick H
    Dec 2022 3 contributions
    ...Location, amenities, and value We learned long ago to never make hotel decisions based on price. Banks provided so much value with daily breakfast, open bar, wine and cheese every evening comfortable room, and best of all friendly professional staff who are ever so helpful...
  • Sabih F
    Sabih F
    Nov 2022 26 contributions
    ...So we splurged (on points but equivalent to 320eur a night) for the last two nights of our holiday. Unfortunately, I was extremely disappointed and wished I had stayed somewhere else... We were offered to switch but would be a 50eur cleaning fee otherwise we could change in the morning... Fair enough, figured it was fine to deal with it for two nights... What was REALLY unacceptable for a purported 4 star hotel at this price was the state of the shower... We booked nonrefundable and it’s not like housekeeping could fix this during our stay... This would be acceptable for a cheaper property but absolutely not for a 300eur+ hotel... But unless you’re pounding multiple drinks a night, this hotel is not worth the price tag...
  • Njgn3
    Njgn3
    Nov 2022 6 contributions
    ...It’s not cheap but you will spend nothing else in the hotel...
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Cleanliness
Spotless
Most travelers praised the hotel's cleanliness, often noting that rooms and bathrooms were well-maintained. However, some guests experienced issues with housekeeping services.
  • willsf32
    willsf32
    Aug 2023 88 contributions
    ...Bathroom was fabulous with a large walk-in shower (excellent water pressure!)...
  • SandyEva71
    SandyEva71
    Aug 2023 37 contributions
    ...Our room was clean and well maintained...
  • MarB
    MarB
    Jul 2023 5 contributions
    ...Our room was lovely, very spacious for an Amsterdam hotel and very clean... The room was cleaned every day and the generous mini bar and nespredsp machine restocked...
  • Lynn S
    Lynn S
    Jun 2023 13 contributions
    From the time we arrived at the entrance and our luggage was carried up to the lobby for us, until the minute we checked out, this hotel made for a spectacular stay!... The reception area was comfortable and clean; lots of people mingling and enjoying drinks and snacks...
  • UptheOs
    UptheOs
    Jun 2023 62 contributions
    ...Rooms are comfortable and very clean, nothing was too much trouble...
  • CGVAMA
    CGVAMA
    Jun 2023 6 contributions
    ...Our room was very clean and comfortable and had everything we needed for a fabulous visit to Amsterdam...
  • Adventure635457
    Adventure635457
    Jun 2023 1 contribution
    ...The rooms are clean, tidy and very comfortable...
  • Katie R
    Katie R
    Apr 2023 6 contributions
    ...We checked in early ( around 2pm) as our room was ready and we were very happy with the room it was clean, we asked for a double bed and just to note it is like most hotels 2 twins pushed together, the wardrobe had an ironing board, iron and umbrella for guests to use... The shower has a handheld shower and a rain water shower and body lotion, shampoo and conditioner with the hotel branding on there was also shower caps and an energising wet wipe...
  • lovemyholidays600
    lovemyholidays600
    Apr 2023 212 contributions
    ...Very clean room - lovely views of canal ...
  • Norman L
    Norman L
    Mar 2023 20 contributions
    ...The hotel is spotless and is staffed with extremely helpful and friendly staff...
  • Solon S
    Solon S
    Mar 2023 1 contribution
    ...Reception desk were amazing, polite clean and always helpful...
  • KateEmily
    KateEmily
    Feb 2023 2 contributions
    ...When I had requested it the night before the receptionist told me that I could drink tap water?!?!?... No one attended to clean my room on day one... Having called reception at 6pm to inform them, there is was no apology but an attitude that I have to now ask her to bring me clean towels and restock the mini fridge because the cleaners had gone home... By day 3 it was clear that at no point during my stay did a hoover/vacuum cleaner ever enter my room... There is a clear lack of resources where the receptionist are also required to do the cleaning downstairs...
  • Christine J
    Christine J
    Feb 2023 1 contribution
    An extremely clean hotel with extremely helpful staff, nothing was too much trouble...
  • christinestrasser
    christinestrasser
    Feb 2023 20 contributions
    The hotel was very clean and the staff was friendly and helpful...
  • chaswhu
    chaswhu
    Feb 2023 2 contributions
    ...Our room was clean and nicely decorated...
  • lyndsey w
    lyndsey w
    Dec 2022 93 contributions
    ...The bathroom was very clean with a spacious shower and all toiletries including shower gel,hand wash also extras including a sewing kit cotton buds etc. The wardrobe contained plenty of hangers with a safe and dressing gowns and slippers (nice touch) Our room was facing the canal so nice looking out!... The cheese and snack board that the hotel put out was nice just a shame certain customers thought it was just for them (5 plates of food in the space of time of us having a coffee) Breakfast was nice continental style with the option of bacon sausage and fresh cooked eggs/omelette also All round good hotel good location and very clean...
  • Asil N
    Asil N
    Dec 2022 1 contribution
    Friendly and welcoming staff.nice breakfast.very comfortable and clean room...
  • Sabih F
    Sabih F
    Nov 2022 26 contributions
    ...We were offered to switch but would be a 50eur cleaning fee otherwise we could change in the morning...
  • Mary B
    Mary B
    Oct 2022 5 contributions
    ...The bath has a large shower and large bottles of shampoo, hair conditioner and body wash...
  • Ktwofish
    Ktwofish
    Oct 2022 163 contributions
    ...Our room was clean and had a view of the canal, although we did not spend much time looking out the window...
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Service
Attentive
Guests consistently praised the hotel's all-inclusive service, including the open bar, breakfast, and snacks. The staff was described as friendly, helpful, and professional.
  • Katie R
    Katie R
    Apr 2023 6 contributions
    We stayed Easter weekend, we arrived early and asked if we could check in our luggage which we were able to do so meaning we could explore Amsterdam for longer. We checked in early ( around 2pm) as our room was ready and we were very happy with the room it was clean, we asked for a double bed and just to note it is like most hotels 2 twins pushed together, the wardrobe had an ironing board, iron and umbrella for guests to use... The room also had a safe, robes and slippers and drinks to make mocktails, the mini fridge had still water, sparkling water, Heineken, Heineken 0 , lemonade and a mixer and a small bar of Tony's chocolate... The shower has a handheld shower and a rain water shower and body lotion, shampoo and conditioner with the hotel branding on there was also shower caps and an energising wet wipe... We also had a coffee machine in the room with 3 pods of coffee... Breakfast was a continental breakfast but also offering food cooked to order... The living had lots of choice for both alcoholic and soft drinks as well as still and sparkling water and cucumber to garnish...
  • PadreFan2004
    PadreFan2004
    Mar 2023 18 contributions
    ...All people there that work at the Banks were most helpful with giving directions or answering any questions we had...
  • BioBay2010
    BioBay2010
    Mar 2023 51 contributions
    ...The free mini bar in the room was a treat. The wine and cheese social hour was definitely a nice touch and I socialized with people I had met on different tours before we realized that we were staying at the same hotel... The breakfast was what sold me on booking this hotel and it was perfect... The nice lady who made my omelets was so pleasant and made the experience that much better... I was able to walk to almost everywhere I wanted to go... The only time I needed an Uber was when I went to Hemkade for an indoor music festival... The people that work here were great, which I figured from most of the reviews... Everyone from when I got here to when I left was very personable, besides an older gentleman at night who probably thought I was a male gigolo (because he took forever to open the door and followed me to the elevator)... Kaoutar came to check me in because the lady before her at the desk was busy, which was not a problem and Kaoutar was very polite, professional, and personable... In addition, Kaoutar and Shafani (who was also amazing) showed so much grace and professionalism when two intoxicated guests were getting loud and personable... However, they both handled it better than I would of, treated everyone with respect, and diffused the situation graciously... was someone I saw returning late at night and was wonderful and a pleasure to talk with... Jhade was someone I ran into the most and he was always helpful with directions, recommendations, and just overall very pleasant and having a smile... Lastly, Bonita checked me out and she seemed pleasant as well... Thank you so much for making my first trip to the Netherlands a wonderful experience!...
  • SWLondoner
    SWLondoner
    Mar 2023 7 contributions
    ...The rooms were comfy and quiet, the availability of drinks and snacks was generous... Banks Mansion prides itself on its customer service... Postcards arrive in your room saying how much they are loving having you there and anything you want, just ask... However, the written promises are not quite lived up to by all the staff... Most of the staff are friendly and helpful, but some are quite severe in manner and seem less helpful... In any other hotel, this mix of attitudes might be expected, but Banks Mansion make excellent, friendly customer service a USP, which they remind you of by postcard when you stay, so they do set the bar rather high... We’d happily stay there again, because of the location, breakfast, rooms and attitude of most of the staff, but we would go with more realistic expectations next time...
  • Steven N
    Steven N
    Mar 2023 1 contribution
    ...The staff is amazing and incredibly helpful; for example I was standing in front of the huge and elegant open bar feeling completely lost, I mean, I can pour a beer, but what do I make of all this?? Sensing my hesitation, staff member Kaoutar comes to the rescue and shows me how to make an incredible concoction of her own invention - refreshing and unique, consistent with Amsterdam in general, and this property in particular...
  • KateEmily
    KateEmily
    Feb 2023 2 contributions
    ...Having stayed there in 2021 where I was not particularly happy with my stay I fed this back to the manager who apologised and assured me feedback would be actioned... In 2023 all the issues I previously encountered remained the same and worse... While the hotel offers an “All Inclusive” service they do not make bottled water readily available in any of the multiple fridges at the bar and not did I have any bottled water in my mini bar... It’s a challenge to get it on request and will typically only be given 2 x 250ml bottles.Having insisted that I was given water on my first morning waking up with a dry throat... When I had requested it the night before the receptionist told me that I could drink tap water?!?!?... No one attended to clean my room on day one... Chef was a young male, very nice and friendly... However the chef still does not bother to ask if you would like salt in your eggs prior to cooking... When you treat yourself to a little luxurious getaway in a 4 star “All Inclusive” hotel you should get just that and not a 2 star service!...
  • Lewis
    Lewis
    Jan 2023 2 contributions
    ...The all-inclusive bar in the lobby also helped us start every day on a toasty note. The folks working at the front desk were very helpful and were able to answer every question quickly... Also, the breakfast buffet was delicious and the staff cooking fresh French toast was so friendly!... They said maintenance would return on January 2 and take a look because they were away for the new year... You have to buzz in and wait for someone to unlock the door with a button at the front desk... There needs to be a large sign explaining this and guests should be informed when checking in... Even better, install a key reader so that we can enter with our room keys… this seems like a no brainer...
  • Laird J
    Laird J
    Jan 2023 6 contributions
    ...Friendly helpful staff made you feel welcome all the time... Now for the shower extra large with excellant water pressure and hot water - it also doubled as a steam room wow... A few free drinks in the room both alcoholic and non alcholic each day... Breakfast was excellant selection of hot and cold buffet with a chef that could cook you eggs anyway and also pancakes.. Free bar downstairs to access all day every day of your stay and even in our case when we had checked out at 1.00pm but still had 5 hours until it was time to leave for the airport we were still allowed access to the free bar... Costs about 300 euro per nite but was worth every euro we paid ... Well worth treating yourself the extra luxury... Easy 20 min walk to the main train station just follow the tram tracks one road to negotiate... Cost about 70 euro for a taxi from the airport... The hotel staff were even able to provide us with heavy duty tape when we realised our case was damaged and needed some minor repair patch up prior to departing for the airport...
  • Annie K
    Annie K
    Jan 2023 13 contributions
    Our second visit to Banks Mansion, we love the hotel, generally the staff are helpful and professional, it has a very homely feel to it... The breakfast wasn't as good as we remember and the lady who cooked the breakfast was a tad stroppy...
  • Danica L
    Danica L
    Jan 2023 19 contributions
    ...We are a family of 4, with 2 teenagers, so we opted for “The Suite.” The room was huge, offering a separate living room and bedroom. The hotel provided 2 roll-away beds for the kids... The lobby was cozy and offered snacks and drinks throughout the day... Tip: Right next door to the hotel is a dry cleaner/laundry, “Dutch Cleaners.” They offer laundry services at a very reasonable rate...
  • nolab877
    nolab877
    Jan 2023 177 contributions
    My first time here and I can't say enough positive things about it... The room we were in was big enough by European standards and the bed and linen of high quality... You can have alcohol, tea, coffee and snacks all day and the bar, sitting area was a great spot for getting to meet other travellers... The breakfast was fantastic and the staff in the breakfast area were extremely friendly and welcoming... I highly recommend staying here on your next trip to Amsterdam...
  • R T
    R T
    Dec 2022 70 contributions
    ...The breakfast was superb, freshly made omelettes, French toast or Dutch crepe-style pancakes plus delicious Dutch rye bread, salads, yogourt, fresh fruit, a feast... It was at the back and very very quiet, which was a big plus...
  • Rick H
    Rick H
    Dec 2022 3 contributions
    ...Banks provided so much value with daily breakfast, open bar, wine and cheese every evening comfortable room, and best of all friendly professional staff who are ever so helpful...
  • lyndsey w
    lyndsey w
    Dec 2022 93 contributions
    Myself and partner stayed here for 1 night on boxing day..from checking in everything was explained by the lovely receptionist about the all inclusive concept we made ourselves a coffee and went up to our room..here we found a minibar consisting of several made up cocktails a coffee machine and a fridge with several beers and mixers in. The bathroom was very clean with a spacious shower and all toiletries including shower gel,hand wash also extras including a sewing kit cotton buds etc... The wardrobe contained plenty of hangers with a safe and dressing gowns and slippers (nice touch) Our room was facing the canal so nice looking out!...
  • JeanneClaude
    JeanneClaude
    Nov 2022 139 contributions
    ...You can help yourself to a cocoa, coffee, tea, wine, beer, water, or liquor whenever you want, day or night. There are always snacks available in the lobby, plus the breakfast is quite good (along with a chef to cook whatever you want)... They even have a pillow menu in case you want a different style than the ones in your room... Great location, excellent, friendly staff...
  • Sabih F
    Sabih F
    Nov 2022 26 contributions
    ...We were offered to switch but would be a 50eur cleaning fee otherwise we could change in the morning... Staff were otherwise nice enough and the open bar is convenient...
  • iyyar
    iyyar
    Nov 2022 244 contributions
    ...The complimentary minibar in the room really makes you feel cared and welcomed. Comfortable rooms and very very good breakfast!...
  • Mary B
    Mary B
    Oct 2022 5 contributions
    ...The tram stops right outside the door to go to central station. The breakfasts were excellent with a large buffet offering fresh squeezed orange juice, freshly baked croissants, yogurt, fruit, cold fish, meat and cheeses... In addition the chef would make hot breakfast to order like eggs... There was also hot sausage and bacon available... The room has a free mini bar which is stocked daily... The bath has a large shower and large bottles of shampoo, hair conditioner and body wash... The lobby has a fully stocked bar which is available to guests as self service... They bring down a cheese tray at 5pm for guests... The staff is really helpful with getting tickets for attractions and museums... They also made dinner reservations for us... The concierge also recommended a limo service who got us to and from the airport... The front desk was also very helpful in getting us a taxi when we needed one...
  • Ktwofish
    Ktwofish
    Oct 2022 163 contributions
    ...The included drink station and happy hour appetizers were appreciated after sightseeing all day. Our room was clean and had a view of the canal, although we did not spend much time looking out the window... The morning breakfast was delicious, and the chef was ready to make eggs any way you liked... The reception staff was friendly and willing to assist with tours, taxis, etc...
  • DrKoob
    DrKoob
    Aug 2022 492 contributions
    ...From the most comfortable bed I have ever slept in (besides my own), to the Living Room open bar, to the best hotel breakfast I have ever had...the Banks just does it for us. So when we were headed back to Europe this summer to take a cruise, we specifically flew into Amsterdam and spent two days at the Banks before flying to our final destination... Yes, we really did fly into Amsterdam just to stay there and relieve our jet lag before flying to Athens... Best customer service ever and totally all inclusive...
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Guests highly appreciate the all-inclusive amenities, including open bars, complimentary breakfast, and minibars in the rooms.
  • Katie R
    Katie R
    Apr 2023 6 contributions
    We stayed Easter weekend, we arrived early and asked if we could check in our luggage which we were able to do so meaning we could explore Amsterdam for longer. We checked in early ( around 2pm) as our room was ready and we were very happy with the room it was clean, we asked for a double bed and just to note it is like most hotels 2 twins pushed together, the wardrobe had an ironing board, iron and umbrella for guests to use... The room also had a safe, robes and slippers and drinks to make mocktails, the mini fridge had still water, sparkling water, Heineken, Heineken 0 , lemonade and a mixer and a small bar of Tony's chocolate... The shower has a handheld shower and a rain water shower and body lotion, shampoo and conditioner with the hotel branding on there was also shower caps and an energising wet wipe... We also had a coffee machine in the room with 3 pods of coffee... We stayed in the comfy room and it was very quiet... Breakfast was a continental breakfast but also offering food cooked to order... There was also snacks offered on a morning which would be up on the board in the living each day of what to expect Saturday was Dutch cookies and Sunday was Easter biscuits and chocolate and pick and mix style sweets... There is also a cheese buffet and wine buffet each day... The living had lots of choice for both alcoholic and soft drinks as well as still and sparkling water and cucumber to garnish...
  • Natalieee
    Natalieee
    Mar 2023 11 contributions
    ...The staff are welcoming and pleasant, check in/out a breeze, breakfast is amazing with a variety of choices and there is a cook there ready to make you a veggie omelette, eggs any style, French toast and more. Their open bar in the entrance along with their complimentary snacks is a huge plus... Even if you don’t want an alcoholic drink you also have a variety of sodas, coffees, and teas to choose from... Everything was amazing at this hotel and I absolutely will recommend it to anyone wanting to stay in Amsterdam...
  • SWLondoner
    SWLondoner
    Mar 2023 7 contributions
    ...The rooms were comfy and quiet, the availability of drinks and snacks was generous. The breakfast was delicious and plentiful and the location is fantastic... The written material tells you it will be a home from home... Postcards arrive in your room saying how much they are loving having you there and anything you want, just ask... However, the written promises are not quite lived up to by all the staff... We’d happily stay there again, because of the location, breakfast, rooms and attitude of most of the staff, but we would go with more realistic expectations next time...
  • Footprints287436
    Footprints287436
    Mar 2023 1 contribution
    We stayed at the Banks Mansion and it was a wonderful experience. The hotel is in the center of town, easy walking to all sites, a tram stop right in front, beautifully decorated and comfortable... Can’t really say enough how great the place is... It feels like a stay at someone’s home... The staff is super friendly and helpful... A bonus is the delicious breakfast made to order every morning... The mansion also offers an open bar in the lobby with all kind of drinks (wine, beer, sodas, coffee, etc) and cocktail hour with appetizers every night... It’s all included in the price and well worth it... It was nice coming back to relax in the lobby with other guests... When we come back to Amsterdam we will definitely stay at the mansion again...
  • BioBay2010
    BioBay2010
    Mar 2023 51 contributions
    ...Banks Mansion had excellent reviews and did not disappoint. The free mini bar in the room was a treat... The wine and cheese social hour was definitely a nice touch and I socialized with people I had met on different tours before we realized that we were staying at the same hotel... The breakfast was what sold me on booking this hotel and it was perfect... The nice lady who made my omelets was so pleasant and made the experience that much better... I was able to walk to almost everywhere I wanted to go... Loved the pillows and slept like a baby... Thank you so much for making my first trip to the Netherlands a wonderful experience!...
  • The_Organs
    The_Organs
    Mar 2023 63 contributions
    From the moment we arrived, we felt the difference in this home from home hotel. We knew that it was "all inclusive" but we were still very pleasantly surprised by what was available and the way it was provided... The small and thoughtful touches were evident and the focus on a relaxed living area was superb...
  • KateEmily
    KateEmily
    Feb 2023 2 contributions
    This is a nice hotel and ideally located in the centre of Amsterdam... While the hotel offers an “All Inclusive” service they do not make bottled water readily available in any of the multiple fridges at the bar and not did I have any bottled water in my mini bar... When I had requested it the night before the receptionist told me that I could drink tap water?!?!?... The bathrooms are beautiful but have a strong smell of sewage at night time, I assume this is due to being directly next to the canal which must do something at night because the smell is not that bad during the day (but extremely unpleasant at night)... So the fact that the receptionist had the audacity to tell me I can drink tap water from the bathroom is ludicrous to me in general yet alone a 4 star “All Inclusive” hotel... No one attended to clean my room on day one... Having called reception at 6pm to inform them, there is was no apology but an attitude that I have to now ask her to bring me clean towels and restock the mini fridge because the cleaners had gone home... In 2021 there would be 3 crystal decanters in your room filled with whisky, brandy and gin... 2023 this is no longer there but now there are now 2 cheap 250ml, 5% alcohol cocktails in your room instead... The breakfast is a typical European breakfast with enough options... When you treat yourself to a little luxurious getaway in a 4 star “All Inclusive” hotel you should get just that and not a 2 star service!...
  • oshwin
    oshwin
    Feb 2023 21 contributions
    ...The hotel was nice and in a good area, walkable to many attractions. The all inclusive angle is nice, and we partook of the offerings available... The room was small, but suited our needs well... The bed was a little hard, but not too bad, and they gave you options for pillows... Breakfast was very good with pastries, sausage, bacon, cereal, fresh juice and coffee, and an omelet station... Only thing I would like to have is for them to put out the cheese trolley a bit earlier than 5, but the selections were nice and fresh and refreshed quickly (as were the alcoholic options)...
  • Laird J
    Laird J
    Jan 2023 6 contributions
    This is the best hotel we have ever stayed in. Friendly helpful staff made you feel welcome all the time... Extra large room for a couple with loads of storage space... Now for the shower extra large with excellant water pressure and hot water - it also doubled as a steam room wow... A few free drinks in the room both alcoholic and non alcholic each day... Breakfast was excellant selection of hot and cold buffet with a chef that could cook you eggs anyway and also pancakes.. Free bar downstairs to access all day every day of your stay and even in our case when we had checked out at 1.00pm but still had 5 hours until it was time to leave for the airport we were still allowed access to the free bar... Every day from 5.00pm to 6.00pm they prvided a cheese platters for evening nibbles for socialising with other guests... Great location just around the corner from Rembrandt Square and all its restaurants... Well worth treating yourself the extra luxury... We had a canal view room which is what amsterdam is all about... Easy 20 min walk to the main train station just follow the tram tracks one road to negotiate... Extra comfy beds and the blackout curtains work really well for a great nites sleep... The hotel staff were even able to provide us with heavy duty tape when we realised our case was damaged and needed some minor repair patch up prior to departing for the airport...
  • Lewis
    Lewis
    Jan 2023 2 contributions
    ...Let’s start with the positive, before I explain why I cannot leave this hotel with a better review. The location is amazing and we were able to walk anywhere we wanted within 20 mins... The all-inclusive bar in the lobby also helped us start every day on a toasty note... The folks working at the front desk were very helpful and were able to answer every question quickly... Also, the breakfast buffet was delicious and the staff cooking fresh French toast was so friendly!... Even better, install a key reader so that we can enter with our room keys… this seems like a no brainer...
  • nolab877
    nolab877
    Jan 2023 177 contributions
    My first time here and I can't say enough positive things about it. The hotel is in the best part of Amsterdam for tourist attractions, shopping and entertainment... The room we were in was big enough by European standards and the bed and linen of high quality... You can have alcohol, tea, coffee and snacks all day and the bar, sitting area was a great spot for getting to meet other travellers... The breakfast was fantastic and the staff in the breakfast area were extremely friendly and welcoming... I highly recommend staying here on your next trip to Amsterdam...
  • Danica L
    Danica L
    Jan 2023 19 contributions
    Our family could not have loved this hotel more! We are a family of 4, with 2 teenagers, so we opted for “The Suite.” The room was huge, offering a separate living room and bedroom... The hotel provided 2 roll-away beds for the kids... The lobby was cozy and offered snacks and drinks throughout the day... We walked everywhere we wanted to go easily from the hotel... There are many shops, bakeries, cafes, and restaurants within very short walking distances from the hotel... I would HIGHLY recommend a stay at Banks Mansion!...
  • R T
    R T
    Dec 2022 70 contributions
    ...Hospitality was particularly warm and welcoming. The breakfast was superb, freshly made omelettes, French toast or Dutch crepe-style pancakes plus delicious Dutch rye bread, salads, yogourt, fresh fruit, a feast... The bathroom, however, was huge and lovely, Immense tub for tall Dutch patrons, a tad big for me... It was at the back and very very quiet, which was a big plus... Bed, as others have noted, were very comfortable... But still cozy, nice fireplace, lots of friendly people...
  • Rick H
    Rick H
    Dec 2022 3 contributions
    ...Banks Mansion checked all the boxes. Location, amenities, and value We learned long ago to never make hotel decisions based on price... Banks provided so much value with daily breakfast, open bar, wine and cheese every evening comfortable room, and best of all friendly professional staff who are ever so helpful...
  • lyndsey w
    lyndsey w
    Dec 2022 93 contributions
    Myself and partner stayed here for 1 night on boxing day..from checking in everything was explained by the lovely receptionist about the all inclusive concept we made ourselves a coffee and went up to our room..here we found a minibar consisting of several made up cocktails a coffee machine and a fridge with several beers and mixers in. The bathroom was very clean with a spacious shower and all toiletries including shower gel,hand wash also extras including a sewing kit cotton buds etc... The wardrobe contained plenty of hangers with a safe and dressing gowns and slippers (nice touch) Our room was facing the canal so nice looking out!... The cheese and snack board that the hotel put out was nice just a shame certain customers thought it was just for them (5 plates of food in the space of time of us having a coffee) Breakfast was nice continental style with the option of bacon sausage and fresh cooked eggs/omelette also All round good hotel good location and very clean...
  • JeanneClaude
    JeanneClaude
    Nov 2022 139 contributions
    ...You can help yourself to a cocoa, coffee, tea, wine, beer, water, or liquor whenever you want, day or night. There are always snacks available in the lobby, plus the breakfast is quite good (along with a chef to cook whatever you want)... They even have a pillow menu in case you want a different style than the ones in your room... Great location, excellent, friendly staff...
  • iyyar
    iyyar
    Nov 2022 244 contributions
    ...The open bar and snacks makes the lobby the best place to hang out and meet new people!... The complimentary minibar in the room really makes you feel cared and welcomed... Comfortable rooms and very very good breakfast!...
  • Mary B
    Mary B
    Oct 2022 5 contributions
    We stayed for five nights at Banks Mansion... We could walk to museums, shopping and many restaurants... The tram stops right outside the door to go to central station... The breakfasts were excellent with a large buffet offering fresh squeezed orange juice, freshly baked croissants, yogurt, fruit, cold fish, meat and cheeses... In addition the chef would make hot breakfast to order like eggs... There was also hot sausage and bacon available... The room has a free mini bar which is stocked daily... The bath has a large shower and large bottles of shampoo, hair conditioner and body wash... The lobby has a fully stocked bar which is available to guests as self service... They bring down a cheese tray at 5pm for guests... The staff is really helpful with getting tickets for attractions and museums... They also made dinner reservations for us... The concierge also recommended a limo service who got us to and from the airport... The front desk was also very helpful in getting us a taxi when we needed one...
  • Ktwofish
    Ktwofish
    Oct 2022 163 contributions
    ...We stayed at the Banks Mansion for two nights after a river cruise that ended in Amsterdam. The was good an made for an easy walk to where we wanted to go... The included drink station and happy hour appetizers were appreciated after sightseeing all day... Our room was clean and had a view of the canal, although we did not spend much time looking out the window... The morning breakfast was delicious, and the chef was ready to make eggs any way you liked... The reception staff was friendly and willing to assist with tours, taxis, etc... We would definitely stay at the Banks Mansion again...
  • R. F. U. Lane
    R. F. U. Lane
    Oct 2022 2 contributions
    I stayed at Banks Mansion for over a week during a long-delayed trip to Amsterdam to visit the Van Gogh Museum, the Rijksmuseum, and historical sites in the area. I chose Banks mainly because it is centrally located on a major canal in the old city and within walking distance of the museum quarter... The breakfast buffet, with hot items cooked to order, was monumental... And the relaxed atmosphere of The Living Room made it the perfect place to sit down at the end of the day with a glass of wine from the open bar, meet other guests from different parts of the world, or plan the next day...
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Lisa G wrote a review Dec 5
1 contribution
I enjoyed my stay at the Banks Mansion so much. The staff was very professional, friendly and helpful; a special thank you to Patrick, Kaoutar and Jeanli for answering all our questions and making us feel so welcomed. I was so comfortable in my room (especially the pillows - there is a selection to choose from) and loved my view of the Canal. The location is very convenient - short walk to museums, shopping and restaurants; my friends and I mostly walked during our stay. Breakfast at the hotel was a wonderful way to start the day. And we loved coming back to the hotel after a long day of sightseeing and relaxing in the Living Room; everyday the hotel provides afternoon treats (my favorite Dutch Cookies), cheese cart, wine service and open bar. We spent so much time there chatting about plans or highlights from our day; it felt like home.
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Date of stay: December 2023
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 5 days ago
Hi Lisa, Thank you for your review! We're really happy to hear that you enjoyed your stay at our Mansion and we were able to make you feel as home as possible. Hopefully we will see you again next time during your visit to Amsterdam. Happy holidays! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel The W wrote a review Apr 2022
Porthcawl, United Kingdom53 contributions
+1
Hotel's Favorite
We spent three nights at Banks Mansion. First of all the location is amazing 🤩 We saw so much more staying here and it’s so pretty right on the canal! It was lovely to open the curtains and windows every morning to such a pretty view! THE most comfortable bed I’ve ever slept in. Also, they have bikes to hire at the hotel, which is a must thing to do, just make sure you book them as soon as you can to avoid missing out. The hotel left surprises in both ours and our friends rooms to help celebrate my birthday and their engagement, which was such a nice touch! The hotels full service concept meant we could relax and celebrate without worrying about over spending. They have premium brands and it’s self service, so it felt like we were in our home, especially in the comfortable lounge area they’ve created, it’s so clever! The minibar and treats in your room are also included and the decor is so cool, it’s one of the quirkiest places we’ve stayed. Breakfast was delish! Lots of self serve options, hot and cold, and a chef preparing made to order dishes! Real freshly squeezed orange juice (not watered down like most places) and a huge selection of hot drinks available all through the day in the lounge area to, not just at breakfast! We are already missing the daily cheese board and finding out what different treats they have every day! Oh and make sure you book direct! We were presented with such a lovely gift when we arrived for doing this!
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Welbers, General Manager at Banks Mansion
Responded Apr 6, 2022
Dear Clare, Thank you for your kind words! It means a lot to us that you and your friends enjoyed your time at the house! The concept is easy right? Just enjoy an omelette prepared by our chef in the morning and a coffee to go, grab a drink at the bar to relax and unwind and of course some snacks. We are hoping to celebrate your birthday again here next year! Kind regards, Mark Welbers General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passport22152291598 wrote a review Dec 3
1 contribution
Felt like home away from home! Rooms where clean and beds were comfortable. You can pick what type of pillow you want! Central location- many restaurants, flower market and other shopping. The staff was energetic, kind and helpful . Kaoutar went far and beyond to make my friends and I feel welcome. Jeanli gave us many great suggestions for places to go. Memorable girls trip! We will be back!💛
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi there, Thank you so much for your fantastic review! We're happy to hear that you had a memorable trip and you enjoyed every aspect of it. We hope to see you again next time during your visit to Amsterdam. Happy holidays! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer E wrote a review Dec 3
Ann Arbor, Michigan6 contributions
We had such a great stay in Amsterdam. The hotel is well-appointed, has a great location, is very clean, and each morning had a yummy breakfast buffet with a large selection. The all inclusive aspect of the hotel makes for a great stay: nightly wine and cheese, unlimited soft drinks, and my favorite, sparkling water on tap! The team at the Banks Mansion Hotel put it over the top. They really did everything they could to make your experience in Amsterdam unforgettable. Patrick was so helpful with restaurant recommendations and reservations. Jeanli was happy to answer our incessant questions - everything from shopping hints to directions. Kaoular was a breathe of fresh air with a laugh and sharing her cookies. Can’t wait to return and will be sure to stay here again.
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Date of stay: November 2023
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Trip type: Traveled with friends
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi Jenes, Thank you so much for your review and sweet words! On behalf of Patrick, Jeanli, Kaoutar and the rest of the staff, it was a pleasure to welcome you in our Mansion and we hope you had the most wonderful experience. It seems like it! We hope to see you back again soon and we promise to make it even better than this time. Happy holidays! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NadNada wrote a review Dec 2
New Jersey120 contributions
+1
What a wonderful hotel! Ever since we’ve returned back home we couldn’t stop raving about Banks Mansion to our friends and colleagues. Everything from A to Z was awesome. Staff is amazing, very helpful and attentive, our every request was attended to. Room was clean and cozy, bed was super comfortable and you have several options for pillows to pick from. Breakfast was great, lots of choices, freshly squeezed orange juice. Everyday from 5 to 6, they serve a great assortment of cheese in the lobby so folks can relax, enjoy and socialize. Open bar, coffee and tea available all day for guests. And above all, Banks Mansion is very conveniently located in the center walking distance from all Amsterdam attractions. Definitely recommend.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Ask for room overlooking canal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi Nada, Yay, thank you so much for your amazing review! Very nice that you were able to take advantage of everything and made the most of it. Now you have the ultimate Banks experience! And of course, it's fantastic that you can't stop talking about it. Hope we can welcome you here again soon. Happy holidays! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WelshFamily7 wrote a review Dec 2
Gwynedd6 contributions
Everything was perfect for our stay, the room was great with amazing canal view, big floor to ceiling doors that opened onto the view. Staff lovely, breakfast was a great start to the day, freshly made omelette or pancakes, fresh juice, cheese croissants, everything you needed. Fantastic bar with excellent quality spirits and wines! All inclusive. We would definitely choose Banhs Mansion again. Quick 20 minute taxi ride to Airport!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi there, Thank you for leaving us your review! So nice to hear that you're so happy with your stay at our Mansion. It was a pleasure to welcome you here and we hope to see you back again soon. Happy holidays! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CCleopatra55 wrote a review Nov 2023
18 contributions
+1
I live in Haarlem and I went with a friend to Banks Mansion for one night away in the city centre of Amsterdam. It was super to stay so close to the shops and nice restaurants! The personal welcome of the staff was very welcoming and the atmosphere when we entered the hotel was very warm and cosy. It's a nice small boutique hotel with charming details. Also the comfy room with canal view which we booked was a good choice with a beautiful view over the canals in Amsterdam, good to experience the real Amsterdam feeling. The cheese table hour from 17.00-18.00 pm is a lovely treat and all the drinks are included so we enjoyed this hour with a nice glass of wine. We had a good sleep and the rooms are really quiet. The breakfast the next day was very good and there were so many options to choose. We had a good total experience and I would love to come back again!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi Cleo, Wow, thank you so much for your fantastic review! It's amazing to hear that you and your friend had such a lovely time in our Mansion. We did everything to make you feel at home as much as possible and can't wait to see you again next time. Best wishes! Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee E wrote a review Nov 2023
1 contribution
Great hotel, Central location and fantastic staff. Great breakfast and top quality drinks served. Ideal place to stay as a couple or a gang of friends. I will go back again at some point in the coming year!
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Date of stay: November 2023
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi there, Thank you for your visit to our Mansion and we're even more thankful for your fantastic review! We're happy to hear that you had such an amazing stay with us. Looking forward to welcome you again next year. See you then! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire D wrote a review Nov 2023
3 contributions
Can't rate this hotel highly enough, fantastic concept, lovely staff and the beds & pillows are like clouds! A warm welcome and grown up but relaxed feel, central location without being noisy, will definitely be back.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi Claire, Thank you for sharing your fantastic experience with us and taking the time writing about it on Tripadvisor. It was us a pleasure to welcome you here and we cannot wait until your next return. Best wishes! Kind regards from Amsterdam, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melvmfa212 wrote a review Nov 2023
Orange County, California418 contributions
Perfect location, wonderful staff. An all inclusive hotel that feels like home. This is our second stay…and we’ll be back! Happy hour and evening snacks, coffee and beverages all day. Super convenient. A great breakfast with cook to order entrees with all the trimmings. Thanks Banks!
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Don’t bring a car. Walking distance to all of central Amsterdam.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Eigenaar at Banks Mansion
Responded 1 week ago
Hi there, Yay, we're so happy to hear that you enjoyed your stay in our Mansion! Thank you for sharing this on Tripadvisor. We cannot wait for your return! See you then! Wishing you well & with love from Amsterdam, Kind regards, Josine Folie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$237 - $394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banks mansion hotel amsterdam, banks mansion amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-Zuid / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
51
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BANKS MANSION - Updated 2023 Prices & Hotel Reviews (Amsterdam, The Netherlands)

Frequently Asked Questions about Banks Mansion
Which popular attractions are close to Banks Mansion?
Nearby attractions include House of Rituals (0.3 miles), SUMSUM Amsterdam (0.2 miles), and Tuschinski Theater (0.1 miles).
What are some of the property amenities at Banks Mansion?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Banks Mansion?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banks Mansion?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Banks Mansion?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Banks Mansion?
Conveniently located restaurants include Senses Restaurant, Gartine, and Lumbini Indian & Nepalese Restaurant.
Is Banks Mansion located near the city center?
Yes, it is 0.3 miles away from the center of Amsterdam.
Are any cleaning services offered at Banks Mansion?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Banks Mansion?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.
Are there any historical sites close to Banks Mansion?
Many travelers enjoy visiting Concertgebouw (0.9 miles), Portuguese Synagogue (0.5 miles), and Willet-Holthuysen Museum (0.2 miles).
Does Banks Mansion have any great views?
Yes, guests often enjoy the city view available here.