Hotel Okura Amsterdam
Ferdinand Bolstraat 333, 1072 LH Amsterdam The Netherlands
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 05/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Okura Amsterdam
Updated 05/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 419 hotels in Amsterdam
Location
4.0
Cleanliness
4.8
Service
4.6
Value
4.2
2022 Travelers' Choice Best of the Best
Welcome to Hotel Okura Amsterdam, where Eastern and Western influences are uniquely entwined. Rooted in the art of Japanese service, we offer peaceful luxury in Amsterdam, just 15 minutes from Schiphol International Airport. A member of The Leading Hotels of the World in the cosmopolitan De Pijp neighbourhood, our spacious rooms and suites gaze over the Amsterdam skyline for unparalleled city views. We are proud to be home to four acclaimed restaurants, with three Michelin stars held between them, while culinary excellence and attention to detail are also found in our extensive banqueting and conference facilities. Onsite Nagomi Spa & Health, with gym, swimming pool and treatment rooms, is our serene haven for true relaxation amidst city life. Step into our world, and experience the exquisite.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Spanish, Dutch and 1 more
Location
Full view
95Great for walkers
Grade: 95 out of 100
83Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
Ferdinand Bolstraat 333, 1072 LH Amsterdam The Netherlands
Name/address in local language
Getting there
Amsterdam RAIAmsterdam Metro12 min
WibautstraatAmsterdam Metro18 min
Rental CarsSee rental cars from $54/day
3336Reviews145Q+A100Room tips
Reviews
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We stayed at this hotel before joining our Viking River Cruise. The hotel is lovely, rooms spacious, bathrooms luxurious. Beds very comfortable. It is a bit outside of the city center in a quiet neighborhood, but there is a #12 tram very close by that will take you into the historic section of the city. (I might add, the location of the hotel was a plus because the city center was jam-packed with tourists in early August and we would not have enjoyed staying there.) We arrived on a Sunday night too late to eat at the hotel but our wonderful bellman "Marian" was extremely helpful giving us suggestions of local places to get a bite. There is a beautiful indoor pool and spa which we saw but did not have time to use. We had breakfast in the hotel and there were plenty of offerings, good coffee, eggs made to order. Our second night at the hotel we ate in their "Serre" restaurant, which offered outdoor dining.. We found it very expensive and food somewhat disappointing. Other than that, we had a very nice stay and would recommend this hotel.…
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded 6 days ago
Dear kauaigirl3, Thank you for visiting Hotel Okura Amsterdam and for taking the time to share your positive opinion with the TripAdvisor community. We are delighted to read that you have enjoyed the service of our staff. I will personally share your comments with Marian as we are confident that your feedback will serve as an encouragement to all of our team as we strive to continuously create extraordinary guest experiences for all our guests. Moreover, I would like to apologize for not exceeding your expectation in our Restaurant Serre, please know that I will share your comments with the respective manager. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel with very great facilities and charming rooms. Pool and Gym and Spa are exceptional and staff is really professional and available 24h and really friendly and nice. I loved my stay here in this hotel , I highly recommend it both for business and for leisure as well. Super well connected with all the main attraction of Amsterdam, and most famous spots and museum. I loved the breakfast and the service. Room was amazing with a very nice view on the city , bathroom bath and shower exceptionals. hotel high recommended
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Date of stay: September 2022Trip type: Traveled solo
Room Tip: All is really well organized in this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded 1 week ago
Dear Tommaso, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your experience with the TripAdvisor community. We are delighted to read that you have enjoyed your stay and that we were able to provide an authentic Omotenashi experience. I will personally share your comments with the team as we are certain that your feedback will encourage all of our staff as we strive to create extraordinary guest experiences for all of our guests continuously. It makes me very proud to read that we succeeded in doing so in various departments. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast was great. Very friendly! Good food. Charlie was friendly! Wonderful atmosphere and service. Hotel staff were excellent in providing assistance as needed. But Charlie’s service at Le Camelia Breakfast was the best! 5 stars for The Hotel Okura!
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Watch out for the bicycles. Bicyclists think they own the paths. If you do not get out of their...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded 1 week ago
Dear Robert N, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your experience with other travellers. We are delighted to read that you have enjoyed your stay and that we were able to provide an authentic Omotenashi experience. I will personally share your comments with Charlie as we are certain that your feedback will encourage all of our staff as we strive to create extraordinary guest experiences for all of our guests continuously. It makes me very proud to read that we succeeded in doing so in various departments. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel and great for staying when you are attending the RAI for exhibitions. Its a lovely neighbourhood with great restaurants inside and outside the hotel. The hotel is lovely to stay in and the staff really look after you
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Date of stay: September 2022Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Lovely rooms on all floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded 1 week ago
Dear Akirakev, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your experience with other travellers. We are delighted to read that you have enjoyed your stay, this is what I call a true Omotenashi experience. I will personally share your comments with our team as we are certain that your feedback will serve as an encouragement to all of our staff as we strive to continuously create extraordinary guest experiences for all our guests. It makes me very proud to read that we succeeded in doing so. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you ever think of organizing a party, do not do it here. The event planners were the worst I have ever experienced, amateurish and not professional at all. With the amount of money it costs you would expect to deal with people that have experience. I had the worst experience, most of my wishes were not executed, final execution was poor, no proper planning and therefore last minute disasters which I was forced to accept since you cannot cancel a party of almost 90 people from around the world at the last minute. Then after many discussions on how the event went compared to expectations all I got was a discount on some awful furniture they found at the last minute. I cannot believe it. Last but not least, I have been waiting since July to close this issue but it is still ongoing since I had to wait till now to get an invoice (which was also incorrect) and am now waiting for the correction which hopefully will get to me before the end of the year....Unbelievable. If I could only speak to the Manager of the hotel, maybe he can send me the correct invoice and I can finally settle this nightmare.…
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded 1 week ago
Dear guest, We are proud of the memorable events we have been creating for our guests for over 50 years and we regret that you feel we failed you and that you feel the need to share your frustration in this way. During the wrap-up of the payment, we have been in conversation about the challenges encountered during the event and have offered compensation. At the same time, please know it is crucial for us that our guests and clients treat our hardworking team members and our valued partners with the respect they deserve. During the planning and during the event itself. Therefore, respectfully, we hope you will find a better collaboration with other event sites in the future. Kind regards, Hotel Okura Amsterdam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every thing about the hotel exceeded my expectations. From the facility to the staff to room comfort to the amazing restaurants. Customer service by literally everyone we encountered was a pull out all the stops make the customer thrilled to be here experience. And did I say the location is outstanding? Away from the intensity of the city center and only a ten to fifteen minute Uber from most everything.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded 3 weeks ago
Dear Martin M, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your experience with other travellers. We are delighted to read that you have enjoyed your stay and that we were able to provide an authentic Omotenashi experience. I will personally share your comments with the team as we are certain that your feedback will encourage all of our staff as we strive to create extraordinary guest experiences for all of our guests continuously. It makes me very proud to read that we succeeded in doing so in various departments. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The overall experience was very good. The room was clean and quiet. The service was exceptional. The front desk/concierge was very helpful. We will definitely be back. This is our home away from home when we are in Amsterdam.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded Aug 16, 2022
Dear Esther D, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your experience with other travellers. We are delighted to read that we are your home away from home, that is what I call a true Omotenashi experience. I will personally share your comments with the team as we are certain that your feedback will encourage all of our staff as we strive to create extraordinary guest experiences for all of our guests continuously. It makes me very proud to read that we succeeded in doing so. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I recently stayed at Hotel Okura and wanted to share what a fabulous experience we had. We arrived early at 8:00 am after having flown for over 24 hours and to our surprise they let us check in. Upon checking in I reminded them that I had requested an upgrade to a Superior Junior Suite and was told that since that room wasn’t available, they upgraded us to the Panoramic Suite which was absolutely beautiful. Extremely clean room and attention to detail. The breakfast buffet was outstanding! They offered a juice and smoothie bar, a traditional Japanese breakfast bar, fresh omelettes, breakfast meats smoked salmon and local cheeses. Also, the best fresh fruit. One morning they even had a whole honeycomb dripping with honey! They also had a cappuccino station. We were both very impressed. Thank you to all the staff at the hotel for a truly memorable experience we will never forget.…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded Jul 25, 2022
Dear Helene J, Thank you for your visit to Hotel Okura Amsterdam on such a special occasion and for taking the time to share your experience with other travellers. We are delighted to read that you have enjoyed your stay and that we were able to provide an authentic Omotenashi experience. I will personally share your comments with the team as we are certain that your feedback will encourage all of our staff as we strive to create extraordinary guest experiences for all of our guests continuously. It makes me very proud to read that we succeeded in doing so in various departments. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So...if its your first time in AMS, not sure I would suggest this hotel for you. Its in a lovely residential neighborhood, a bit of an anomaly but its own little tucked away - i mean tucked away - corp style property away from hustle and bustle of city. Its my upteenth visit to AMS, De Pijp is my fave hood, and second stay at this property so I thought Id review. I come for the luxury and location. De Pijp has my fave scenes to hang out in, my fave coffeeshop Katsu, and I love seeing/watching/interacting w/ locals from cafes/bars/restaurants as they live their enchanting lives. However, its a hike to center and major tourist spots but if u bike or take trams - i love walking and why i come to ams so often...its one of the best walking towns in the world and its very cool to walk from quiet and serene into the busy streets of centrum. the hotel: 5 star. Great service top to bottom, being greeted, great amenities including a stunning indoor pool, fun roof top with killer views and you most likely will get great views. Interesting note: in summer of 2017 my 1st visit, got a hotwire here at a crazy good rate and discovered it. traveled solo both times. sent my sis and her inlaws/fam here for a visit in 2019 at slightly higher prices. This time in 2022...more than 2x...almost 3x. Got a deal via AMEX and LWH that made it far more valuable than a 4 star in the city plus lounge access. Late check out. And i didnt love the view from my first room on 6th floor (and really dated - albeit still nice - design) on 6th floor...and after mentioning on day 2 of 4 night stay, without me even touching base, at 12pm the next day i got a call and they offered to bring my luggage up to 20th floor for new room. whatttt? 5 freakin stars right then and there for that. the higher floors must have a diff design scheme bc it looked way updated and was gorgeous. all of the rooms have huge tubs i believe, this one as well overlooking city. this was panorama suite. on top of that, club lounge access all day with amazing crisp white chenin blanc bottles just waiting to be poured from 5-9pm. All staff super nice, professional and efficient. Bed: amazing. the best of my 5 hotel/3 country/mix of 4-5 star properties....sooooo amazing. i slept very well. great AC etc etc So...there are times you want to be very "in it" and times where you want a luxury place to sleep and bathe and do ur thing before /after being out and about great for all types of travelers. i mean, i have friends in city so if ur alone, not sure u will find it the most social place since lots and lots of families. its for the luxury. and this is a true 5 star property.…
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: High Floor a must; Panorama Room is great incl lounge access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded Jul 25, 2022
Dear GooseyLion, Thank you for your return visit to Hotel Okura Amsterdam and for taking the time to share your extensive positive experience with the TripAdvisor community. We are delighted to read that you have enjoyed your stay and that we were able to provide an authentic Omotenashi experience. Indeed, our rooms on the high floors were recently renovated a few years ago, moreover, we always try to incorporate the feedback of our guests to make the room experience more enjoyable. In addition, our Panorama lounge was recently opened a few months ago, therefore, we are pleased to know that you have enjoyed it. I will personally share your comments with the team as we are certain that your feedback will encourage all of our staff as we strive to create extraordinary guest experiences for all of our guests continuously. It makes me very proud to read that we succeeded in doing so in various departments. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Wow!! My husband booked a surprise trip and I was not disappointed. From entering the hotel's lobby you know you're in for a treat. We stayed on the 17th floor in one of the Panorama Rooms which gave you access to the 22nd floor lounge. The views were amazing and the room was clean, spacious and luxurious. They have their own little jetty which was lovely to sit out on, especially at night when everything is silent and peaceful. They have a lovely spa, gym and pool. All the staff were very helpful and friendly. Will definitely return and highly recommend
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: We bought tram passes which helped us explore the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Quality Manager Manager, Other at Hotel Okura Amsterdam
Responded Jul 18, 2022
Dear Natnpaul6, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your opinion with other travellers. We are delighted to read that you have enjoyed your stay and that we were able to provide a true Omotenashi experience. I will personally share your comments with our team as we are certain that your feedback will serve as an encouragement to all of our staff as we strive to continuously create extraordinary guest experiences for all our guests. It makes me very proud to read that we succeeded in doing so. Thank you again for taking the time to share your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$286 - $394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
okura hotel amsterdam, amsterdam okura hotel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam South / De Pijp / Nieuwe Pijp
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Hotel Okura Amsterdam
Which popular attractions are close to Hotel Okura Amsterdam?
Nearby attractions include Twenty Third Bar (0.01 miles), de winkel van nijntje - Amsterdam (0.2 miles), and Museum De Dageraad (0.2 miles).
What are some of the property amenities at Hotel Okura Amsterdam?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Okura Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Okura Amsterdam?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Okura Amsterdam?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Okura Amsterdam?
Conveniently located restaurants include Teppanyaki Restaurant Sazanka, Ciel Bleu Restaurant, and Sir Hummus.
Are there opportunities to exercise at Hotel Okura Amsterdam?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Okura Amsterdam have airport transportation?
Yes, Hotel Okura Amsterdam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Okura Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Okura Amsterdam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Okura Amsterdam?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.