Hotel Okura Amsterdam
Ferdinand Bolstraat 333, 1072 LH Amsterdam The Netherlands
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Room & Suite (771)
Dining (219)
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About
#53 of 1,050 hotels in Amsterdam
Location
4.0
Cleanliness
4.8
Service
4.6
Value
4.2
2023 Travelers' Choice Best of the Best
Welcome to Hotel Okura Amsterdam, where Eastern and Western influences are uniquely entwined. Rooted in the art of Japanese service, we offer peaceful luxury in Amsterdam, just 15 minutes from Schiphol International Airport. A member of The Leading Hotels of the World in the cosmopolitan De Pijp neighbourhood, our spacious rooms and suites gaze over the Amsterdam skyline for unparalleled city views. We are proud to be home to four acclaimed restaurants, with three Michelin stars held between them, while culinary excellence and attention to detail are also found in our extensive banqueting and conference facilities. Onsite Nagomi Spa & Health, with gym, swimming pool and treatment rooms, is our serene haven for true relaxation amidst city life. Step into our world, and experience the exquisite.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Spanish, Dutch and 1 more
Location
Ferdinand Bolstraat 333, 1072 LH Amsterdam The Netherlands
Name/address in local language
Hotel Okura Amsterdam
Getting there
Good for walkers
Grade: 89 out of 100
89
Amsterdam Airport Schiphol
6.4 mi•
See all flights
Rotterdam Airport
33.1 mi•
See all flights
Amsterdam RAI
12 min•Amsterdam Metro
Rental Cars
84 Restaurants
within 0.3 miles
3447Reviews146Q+A100Room tips
Reviews
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As always, Okura gives us an amazing experience. Great hotel, very friendly staff. Definately 5 stars PLUS! The (corner)room was very nice, great view. This time we did not have dinner in the hotel, but we did visit skybar 23th which was a pleasure. We are looking forward to come back!
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Review collected in partnership with this hotel
Date of stay: December 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We were very welcomed from start to departure... everything was Looked for at a very high standard. An experience i will never forget. All staff was so friendly an d made us feel very welcome... I hope to come back here again.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Easy luxury, professional staff, comfortable rooms, my executive room was a corner king. I found that certain details in the room were quite "dated" for a 5-star and the view of an industrial roof and a children's farm below was less than ideal, but still it was on a high floor so you had a view of the skyline (although not the canal). Access to the panorama executive lounge is worth the extra price of the room. Location is the best in Amsterdam, close to the center (a couple of metro stops or a 5-minute ride) but much more upscale than the very touristy center. While breakfast was excellent, the ambiance was marred by excessive noise in a room devoid of natural light and views, falling short of the expectations associated with a 5-star stay. In general the hotel felt more impersonal than one would anticipate. A surprising aspect during check-in was the requirement of a deposit, despite my -executive- room being fully prepaid. This precaution, explained as a measure against potential use of room fridge products, left me feeling uncertain. Upon check-out, I discovered that all such charges were inclusive for an executive room. I felt insecure and confused and this is a no-go for a 5-star of this level. …
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Executive rooms are worth the extra dollar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Okura feels like home ♡♡ Rooms are beautiful, bed sleeps well, view is great, breakfast was more than good and the service is extraordinary. Thank you for al pleasanf stay in Hotel Okura Amsterdam. We will definitely come back another day. See you soon.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded 2 weeks ago
Dear Margreet P, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your feedback. We are very happy to read that you have enjoyed your stay with us and that you call it home. That is what we call a true Omotenashi experience. I will share your feedback with the whole team and I'm sure it will inspire everyone as we always strive to give our utmost service and make sure our dear guests are happy. Thank you again for sharing your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reflecting on our recent stay at the Okura Hotel, I am compelled to provide a comprehensive review to encapsulate the highs and lows of our visit. Hotel Rating: ⭐⭐⭐⭐⭐ The Okura Hotel, undoubtedly, offers a five-star experience. The accommodations are luxurious, the service is impeccable, and the professionalism of the staff, especially Chiara Bijlsma, the front desk manager, exceeded our expectations. Chiara went above and beyond to address and resolve issues swiftly, showcasing unparalleled dedication to ensuring guest satisfaction. Breakfast Rating: ⭐ Regrettably, the breakfast service left much to be desired. The limited variety and the absence of clear food labeling made it challenging, particularly for guests with specific dietary needs. As a fitness trainer, having readily available options for lactose-free and fat-free foods is crucial. Unfortunately, the breakfast fell short in catering to these requirements. Closing Thoughts: While the breakfast experience was disappointing, the overall stay was saved by the exceptional service provided by Chiara Bijlsma and the rest of the hotel staff. I hope the hotel management takes these comments constructively, as they come from a place of appreciation for the hotel's commitment to excellence. I would still recommend the Okura Hotel with the hope that improvements will be made in the breakfast s…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded 3 weeks ago
Dear dannB537LU, Thank you for taking the time to share your detailed feedback on your recent stay at Hotel Okura Amsterdam. We are delighted to read that you have enjoyed your stay and that we were able to provide a true Omotenashi experience. I will personally share your comments with Chiara as we are certain that your feedback will serve as an encouragement to all of our staff as we strive to create exceptional guest experiences for all our guests continuously. We appreciate your constructive comments regarding the breakfast experience. Your insights about the limited variety and the need for clearer food labelling are invaluable. We genuinely value your perspective, especially as someone with specific dietary requirements. Rest assured, your feedback will be shared with our management team to help us enhance our offerings and address the issues raised. We are committed to continuous improvement and ensuring a memorable experience for all our guests. We hope to welcome you back soon. Sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first stop after a transatlantic flight and we wanted a quiet comfortable place to recuperate. Okura was perfect. It is primarily a business hotel, with men and women in business attire making deals at breakfast at 7am. No kids, no noise, you can sleep at midnight or noon or any other time. If there was anyone else on our floor we didn't hear them, Comfortable bed. Solid AC. Great breakfast. Super polite service. It is not downtown in the middle of the hustle and bustle ( a plus for us) but a short pleasant walk to a metro then a 15 minute ride to town. Definitely a 5 star property, with evening "freshening" of the room if desired. A bit pricier than the 3 or 4 stars we usually stay in but for $400 - $450 a night with breakfast probably a "bargain" compared to most 5 stars. Nice neighborhood to walk in with lots of nontouristy restaurants. Recommend Loetje for a legit dinner with a pleasant local feel nearby. Basically they serve filets with different types of very tasty gravies and stacks of sliced white bread. Sounds odd but it works! And nice wines by the glass. When booking I joined the Okura Leaders Club for a nice discount. Why not? I was so pleased that i am interested in staying in other hotels in this chain. …
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded 4 weeks ago
Dear FunisGood53, Thank you for your visit to Hotel Okura Amsterdam and for taking the time to share your feedback. We are very happy to read that you have enjoyed your stay with us. I will share your feedback to the whole team and I'm sure it will inspire everyone as we always strive to give our utmost service and make sure our dear guests are happy. Thank you again for sharing your impressions and we hope to welcome you back to Hotel Okura Amsterdam. Yours sincerely, Quality Management team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic from start to finish. We had high expectations for this hotel, and it far surpassed them. It was our 10 year Anniversary, which I had emailed in advance to notify the hotel in the hope we might be able to sneak an upgrade in! They upgraded us to a gorgeous suite with a panoramic view of the city. Made even more special by a proposal whilst there which again, the staff went over and above to make our room up in the evening with rose petals and chocolate strawberries. We can’t wait to return some day, a really special place for us and wouldn’t hesitate to recommend this hotel and the staff.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded 4 weeks ago
Dear Departure669347, Thank you very much for your visit to Hotel Okura Amsterdam and for sharing your positive experience with the TripAdvisor community. We appreciate your kind words and it makes us proud when we read that you had a fantastic stay from start to finish and that we were able to give an autenthic five star experience. We will definitely share your comments with our team because we are certain that your feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services continuously. Thank you again for recommending us to the world and we look forward to welcoming you again. Yours sincerely, The Hotel Okura Amsterdam Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After we did complain about the roomservice and we even had a personal talk to the head of room service Kie Nozaki, we still see no improvement today It is the worst experience we have had here since the many years we are clients, A pitty your hotel is in decline
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: I hope you have a better roomservice than we , the rest of the personal is fine
The restaurants...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded 4 weeks ago
Dear Mr Graven, We are truly sorry to hear about your disappointing experience during your stay. This falls far below our usual standard, and we sincerely apologize for the inconvenience you've faced. We've taken your feedback seriously and are committed to rectifying the situation. Rest assured, we have addressed these issues with our team, to ensure immediate improvements. Your comfort and satisfaction are of paramount importance to us, and we hope to demonstrate that during the remainder of your stay. We appreciate your loyalty over the years, and we're determined to regain your trust. Thank you for bringing this to our attention. Sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Opulent - not my style - people hovering over use not allowing us to carry our own items to our room - room had everything for coffee but no milk ???? they had to bring it up Dont put your newspaper on the flor in betweenbreakfast snacks it wil be grabbed up by hovering staff Really entire experience just a pain. Ladder into pool not wide enough ad I fell in. No steps into hot tub you step onto seat to get in. Just overall not worth the money We saw pricesfor meals andwent down the street to great little restaurant for steaks.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded Oct 23, 2023
Dear trvllnlady, Thank you for taking the time to once again share your feedback with us via the TripAdvisor community. We genuinely regret any inconvenience you encountered. Your feedback is highly valued, and we've taken it to heart, engaging with various managers to initiate improvements. We hold our Viking guests in high regard, aiming for your stay to be an enjoyable extension of your cruise experience. I noticed you previously awarded us a 3-star review back in May, and recently, you shared another 3-star rating. Could you kindly let us know if there were any additional concerns that weren't mentioned in your initial review? I observed you mentioned similar issues. Thank you once again for sharing your thoughts, and we look forward to welcoming you back in the future. Sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful time at the Okura Hotel in Amsterdam with my fiancée. We stayed at the hotel as part of an International Conference. We thought that the Hotel handled all the conference events incredibly well, with fabulous food and service. The rooms are spacious, clean and with great views. All restaurants, as well as the rooftop bar are truly incredible. Service is of top quality and I am particularly thankful to Mihaela Mihaleva who made sure our stay was memorable.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Manager of Hotel Okura Amsterdam, Other at Hotel Okura Amsterdam
Responded Oct 20, 2023
Dear X4199HYkaterinam, We're delighted to hear about your fabulous experience at the Hotel Okura Amsterdam. It's wonderful to know that you and your fiancée enjoyed every aspect of your stay, especially during the International Conference. We're thrilled that the conference events were handled with excellence, moreover, that the spacious, clean rooms and the views added to the charm of your visit. We're also pleased that you had a great time at our restaurants and rooftop bar. It's truly rewarding to hear such positive feedback. I will personally share your comments with Mihaela as we are certain that your feedback will serve as an encouragement to all of our staff as we strive to continuously create exceptional guest experiences for all our guests. We can't wait to welcome you back for another exceptional experience at Okura Hotel Amsterdam! Sincerely, Andrea Romero Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$268 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
okura hotel amsterdam, amsterdam okura hotel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam South / De Pijp / Nieuwe Pijp
NUMBER OF ROOMS
300
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Claim Your ListingHOTEL OKURA AMSTERDAM - Updated 2023 Prices & Reviews (The Netherlands)
Frequently Asked Questions about Hotel Okura Amsterdam
Which popular attractions are close to Hotel Okura Amsterdam?
Nearby attractions include Twenty Third Bar (0.01 miles), de winkel van nijntje - Amsterdam (0.2 miles), and Museum De Dageraad (0.2 miles).
What are some of the property amenities at Hotel Okura Amsterdam?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Okura Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Okura Amsterdam?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Okura Amsterdam?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Okura Amsterdam?
Conveniently located restaurants include Teppanyaki Restaurant Sazanka, Ciel Bleu Restaurant, and Sir Hummus.
Are there opportunities to exercise at Hotel Okura Amsterdam?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Okura Amsterdam have airport transportation?
Yes, Hotel Okura Amsterdam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Okura Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Okura Amsterdam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Okura Amsterdam?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.