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Mercure Hotel Amsterdam West

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Traveler (328)
Room & Suite (140)
Dining (33)
Overview
  • Excellent20%
  • Very good49%
  • Average21%
  • Poor6%
  • Terrible4%
Travelers talk about
“free shuttle”(36 reviews)
“bus stop”(22 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,190)
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Traveler rating
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All reviewsfree shuttleclose to the airportbus stopprivilege roomhotel shuttlecity centrenice hotelbreakfast buffetshort staypublic transportstopovergvbamsproximityleidsepleinminibardutch
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1 - 5 of 599 reviews
Reviewed today

My wife and I stopped in Amsterdam after a 31-day trip to Ghana, and stayed at the Mercure for four nights. The staff was exceptionally helpful, and the accommodations just right for our needs. The food in the hotel restaurant was always good. Without personal...More

Thank Bill C
Reviewed today via mobile

The hotel was great, clean and the stuff was very polite. Although is not located close to downtown Amsterdam it is not too far from there. Transportation seemed a little complicated at the beginning but actually was not. The best way to get there from...More

Thank jsgomez17
Reviewed 2 days ago

This place was great, the location is a 15 minute bus from the city centre and there is a bus stop with 2 minutes of the hotel. The buses run very regular too so easy to get there. The staff were lovely and friendly and...More

Thank woodyGBR
Reviewed 4 days ago

Lovely stay. Comfy quiet room. Well provisioned. Great staff. The staff were extremely engaging and helpful. The upgrade we received was very helpful. Great shower. I don't really understand why this review has to be a min of 200 characters?

Review collected in partnership with Accorhotels.com
Thank Denzil E
Response from Mercure A, General Manager at Mercure Hotel Amsterdam WestResponded 2 days ago

Haha, thank you for this review in 200 characters. We did not decide so, but it is very nice to read! We hope te welcome you again soon in Amsterdam, best regards!

Reviewed 5 days ago via mobile

We stayed here on our last day of vacation so we would be close to the airport. The staff was friendly and the rooms were clean. Our room was quite large, especially for European standards. We had lunch in the restaurant, we were the only...More

Thank SoloCrystal
Response from Mercure A, General Manager at Mercure Hotel Amsterdam WestResponded 2 days ago

Thank you for your feedback. We will discuss this with the restaurant team, to improve our service for our future guests!

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$78 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
#96 Luxury Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$78 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
#96 Luxury Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (328)
Room & Suite (140)
Dining (33)
Business Center & Event Rooms (13)
Questions & Answers
Ask a question
Inda K
July 12, 2018|
AnswerShow all 6 answers
Response from kitchenlover2017 |
There is a special area for hotel shuttles in front of the airport, it is on the right side just follow the signs in the airport. I think the hotel shuttles are free up to 23.30 and you have to reserve previously for later... More
1
Vote
Ike089
April 28, 2018|
AnswerShow all 3 answers
Response from 92,002 | Reviewed this property |
There is a hotel bus pick up point outside the terminal where all pick ups are done. The shuttle is free to the hotel and there is a 5€ charge for the return. Unless you hold the Accor card, then it is free.
2
Votes
Robyn M
January 30, 2018|
AnswerShow all 5 answers
Response from Kick L | Reviewed this property |
Sorry for the slow reaction, just go to reception and they will help. Friendly people, which make sure everything will be arranged to your wishes
1
Vote
Room Tips
"Rooms on the first floor has better views."
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"Garden view room"
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"Choose away from the highway if it's even possible."
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"ask for view to the lake"
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