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Mercure Amsterdam Airport

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Mercure Amsterdam Airport
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958 Reviews from our TripAdvisor Community

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Showing 485: English reviews
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Breda, The Netherlands
Reviewed 2 days ago NEWvia mobile

This Mercure hotel is a short (shuttle bus) drive away from Schiphol airport. Since our last stay here they have renovated the rooms. The bathroom is very much improved, with a walk in shower. They gave us an upgrade, because of our gold member status. In our room was a filled minibar, with complimentary soft drinks, beer and wine. A...

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Helpful?
Thank traveggie
Santa Clara, California
Reviewed 6 days ago NEW

We arrived from Ireland and spent one night before returning to the US. Pros: Easy to make online reservation. Shuttle service from airport very convenient, frequent and dependable. Front desk staff very nice. Rooms remodeled, clean and larger than expected. We had a a king bed with pull out sofa for third person. We asked about linens and not only...

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Thank Peg654
Dublin
Reviewed 1 week ago via mobile

Excellent personnel: my assistant made a mistake in the reservation that was booked one month later to my actual arrival. The personnel solved everything with the best attitude, urgency and kindness. Room: one touch light off from the bed, charging plug close to the bed, all clean and looking brand new. Great shower Wifi: included in price, perfect speed. Breakfast:...

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Helpful?
Thank Xoaco
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, Thank you very much for taking the time to share this lovely feedback about your stay with us. We are very happy to read that had a wonderful experience and would love to welcome you back again in the future. Kindest regards, Marisca Testerink - Front Office Supervisor

Manila
Reviewed 2 weeks ago via mobile

The hotel is near the airport. The hotel is very clean. I appreciated much the lemon water in their reception area as welcome drink.Enjoyed the breakfast because of different varieties to cater to Asians.

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Thank Cecille Q
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear Cecille, Thank you for taking the time to share this feedback with us. We hope to welcome you back again in the future. Kind regards, Marisca Testerink - Front Office Supervisor

Leeds
Reviewed 2 weeks ago via mobile

I stayed here when I got stranded in Amsterdam This is an inexpensive but amazing hotel, with high standards of cleanliness, I was pleasantly surprised! Their staff were highly professional too. Amazing stay! Only minus is their buffet breakfast which was poor, the food wasn't labelled, so no idea what we were eating and also they used chipped mugs to...

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Thank ayotunded
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, Thank you for taking the time to share your feedback with us. I am happy you have had a good stay with us and enjoyed the hotel and its services. We will learn from your point of no food labels at the breakfast buffet! Thank you again and we hope to welcome you back again in the future....

Reviewed 4 weeks ago via mobile

The service at the reception was very friendly. My room looked great and no issue could be found. I went for supper to the restaurant in the hotel. The bartender was very friendly. I ordered some tuna as starter and cod fish (kabeljauw) as main course. Both were amazing. Had a very nice white wine with it, which was a...

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Thank Harald_Saskia
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear Harald_Saskia, Thank you for taking the time to share this lovely feedback with us. We really appreciate your kind words about your recent stay with us and are happy to have made your stay a pleasant one. We hope to welcome you back again in the future! Kind regards, Marisca Testerink - Front Office Supervisor

Bremen, Germany
Reviewed January 22, 2017

outside temperatures were below freezing temperature. still rooms (or rather whole top floor) were not heated. Allegedly this if for saving the environment. But I can't believe that the management is really concerned about the environment. Why else do they have empty (!) minibar fridges running (!) in the room? Furthermore the reception staff is so poorly trained that they...

Review collected in partnership with Accorhotels.com
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Thank hbtraveller2017
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Airport. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us....

Reviewed January 21, 2017 via mobile

Eventhough I stayed here a couple of times already, I was happily surprised that some of the rooms had been renovated. The rooms have a nice atmosphere and warm feeling. I love the new bathrooms (walkin shower, nice amenities,...). The service at the reception as well as in the bar is always nice! Personnel are very friendly and helpfull. I...

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Thank Karel V
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear Karel, thank you for taking the time to share these lovely words about your stay with us. We are happy to have made your stay a pleasant one and hope to welcome you back again in the future. Kindest regards, Marisca Testerink - Front Office Supervisor

Phoenix, Arizona
Reviewed January 20, 2017 via mobile

Stayed for a night for a biz meeting nearby.... fast access from airport via taxi (about 18 €) and apparently there is also a shuttle that is free.... clean comfortable rooms typical of Mercure. Friendly staff, decent bar and restaurant. Not near much on foot but Uber's are easy to get... would stay again

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1Thank Tea_Meister
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, thank you for taking the time to share this feedback with us. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Kindest regards, Marisca Testerink - Front Office Supervisor

Frankfurt, Germany
Reviewed January 16, 2017

The hotel is 7 km away from the airport but its serviced with a an airport shuttle, which is very accomodative. Just give the hotel a call and they will be there in 15 minutes. The rooms are very small and not comparable to other mercure hotels (atleast the ones that I stayed). The hotels rooms are quite dated as...

Review collected in partnership with Accorhotels.com
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Thank v v
MercureAir, Front Office Manager at Mercure Amsterdam Airport, responded to this review

Dear sir/madam, we very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Airport. We are currently renovating our hotel rooms until March 2017, so no more dated rooms after we have finished. We hope to welcome you back again in one of our newly renovated rooms! Kind regards, Marisca Testerink - Front Office Supervisor

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 152 non smoking rooms, situated 10km from Schiphol Airport,between the highway A4, A9 & A10,Mercure Amsterdam Airport is the ideal hotel for business and leisure purposes.We have 6 suites, 16 recently renovated conference rooms, a Business Point M., a restaurant and a cozy bar with terrace over-looking the lake "Nieuwe Meer".The Rai Congress Center and the city center are easy to reach by car,taxi or public transportation.We offer you a complimentary shuttle service to and from Schiphol Airport. ... more   less 

Additional Information about Mercure Amsterdam Airport

Address: Oude Haagseweg 20, 1066 BW Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Price Range: $78 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Amsterdam Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Mercure Amsterdam Airport Hotel Amsterdam
Accor Amsterdam Airport
Hotel Style:
#21 Best Value Hotel in Amsterdam
#89 Luxury Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Amsterdam Airport staff and other travelers.
19 questions
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Questions? Get answers from Mercure Amsterdam Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggest an odd number room.”
 of 5 bubbles colonelthom, Jan 3, 2017 | Read review
“Check for shampoo and soap before you shower.”
 of 5 bubbles gigaelk, Dec 5, 2016 | Read review
“choose a double bed room for space”
 of 5 bubbles nitujaipur, Nov 16, 2016 | Read review
“This wins for convenience”
 of 5 bubbles KieranJ288, Oct 18, 2016 | Read review
“ask for a room not facing the highway”
 of 5 bubbles puccid, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question