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Mercure Hotel Amsterdam City

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1,633 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a long weekend visit to Amsterdam, and very much enjoyed it. Check in was swift and efficient and the staff were all very friendly. The lobby is also very impressive, with modern decor, clean lines and a central fireplace. There is also a bar area, however we did not drink here and chose to drink in the... More 

Helpful?
Thank AytonSteve85
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Steve, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

London, United Kingdom
Level Contributor
58 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good choice for price/quality. Short stroll - 10 mins - from metro that takes you into the centre in around 15 mins. Nespresso machine and towelling robes (which may, or may not, be souvenirs from what I may have heard but cannot attest to personally *ahem*) in rooms. Local area won't win any prizes for charm but it's safe and... More 

Helpful?
Thank AaronPaulMarcus
LHeeringa, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Aaron Paul Marcus, Thank you for taking the time to fill out a review for our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, once your travels bring you back to Amsterdam. Sincerely, Laura Heeringa Management Assistant More 

Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

More of a hotel for businessmen than for tourists. Out in suburbs, you need to walk 7-10 min to Train Station then 15m. Employees try hard to help you with every request. Friendly and even anticipate some of your questions. Very clean and upscale.

Helpful?
Thank ChiefPontiac
Tweed Heads, Australia
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 22, 2016

Clean and tidy, staff very friendly, small room with two single beds together. Breakfast buffet was not bad, lots of fresh fruits. Air conditioned, no laundries, but a laundry service. Wifi available free.

Helpful?
Thank Colleen R
LHeeringa, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear guest, Thank you for taking the time to leave a review for our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, should your travels bring you back to Amsterdam. Sincerely, Laura Heeringa Guest Relations Manager More 

Willebroek, Belgium
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 22, 2016

We booked this hotel for its location, not too far from the Amsterdam Arena. The reception was good, but the hotel room was old, it needs to be refurnished. We were on a high floor, the elevators are small, it took a while to get to our room as a tour bus just arrived with people and luggages. There are... More 

Helpful?
Thank Kristel G
Reading, Massachusetts
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

I am here for three nights for work. First, during check in my colleague and I asked if breakfast was included in our corporate rate and were told no. Later after asking again we were told yes. So, front desk was a little less than informed. As others note, location is not ideAl for those wanting downtown. But for work... More 

Helpful?
Thank Olivia H
Level Contributor
2 reviews
5 of 5 stars Reviewed July 19, 2016

Arrived at the Mercure Amsterdam City South after a week in Paris that featured large crowds and hot weather. We went to the relaxing hotel restaurant and had a very satisfying meal. We were served by a pleasant, intelligent, and courteous waiter named Danni. We had a great evening.

Helpful?
Thank Kelvin G
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Kelvin, Thanks for a great review! I have forwarded your comments to the F&B Manager and to Danni, I am sure he will appreciate it. We hope to see you again soon! Sincerely, Laura Heeringa More 

London, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 19, 2016

The reason this hotel only gets three stars is because there were no irons/ironing boards in the rooms, no mini bar and to top it off no flannels! I asked the maid one morning for a flannel as I suspected the hotel had forgotten to provide me with one but was told that the hotel doesn't provide them at all.... More 

Helpful?
1 Thank Michael100b
Perth Australia
Level Contributor
140 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 19, 2016

This hotel is great for the money. It is modern and the breakfasts are great.The staff are helpful and organised. The only downside is that the hotel is a fair way from the centre of Amsterdam. It takes about 30 mins of walking and a train to get there. it is a little misleading, being called the Amsterdam City. It... More 

Helpful?
Thank waboy
Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

Just returned from a 3 night stay at this hotel and it was a brilliant hotel. The staff were so friendly. We were checked in by Sergio and upgraded to the privilege room for free. There was no check in or check out que. A good size room, has a safe, a fridge with free drinks, iron and ironing board,... More 

Helpful?
Thank beachsunseasand
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team and ofcourse especcially with Sergio. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 

Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Price Range: $86 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Mercure Amsterdam
Hotel Style:
#36 Best Value Hotel in Amsterdam
#60 Business Hotel in Amsterdam
#66 Family Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
#96 Romantic Hotel in Amsterdam
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