Renaissance Amsterdam Hotel
Hekelveld 17, 1012 SZ Amsterdam The Netherlands
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About
#365 of 1,051 hotels in Amsterdam
Location
4.7
Cleanliness
4.5
Service
4.2
Value
3.8
Expect comfort and thoughtful convenience at Renaissance Amsterdam Hotel in the Netherlands. Ideally-located in the heart of central Amsterdam, our hotel offers easy access to celebrated historic landmarks, cultural treasures and modern entertainment. We are located only minutes away from the Amsterdam Centraal Station, the iconic Dam Square and Madame Tussauds. After exploring Amsterdam, retreat to spacious and comfortable hotel accommodations with signature bedding, ergonomic workspaces, high-speed Wi-Fi and flat-screen TVs. If planning events, host an event in the historic 17th-century domed Koepelkerk building adjoining our hotel. We are proud to announce, as part of our continued commitment to enhance our property and services, that part of the hotel is being upgraded. Our team is here to ensure you will have a comfortable stay. We look forward to providing you with an unforgettable experience at the Renaissance Amsterdam Hotel.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Restaurant
Boating
Walking tours
Taxi service
Business Center with Internet Access
Paid wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Vending machine
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Iron
Refrigerator
Flatscreen TV
On-demand movies
Radio
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Dutch, German and 1 more
Location
Renaissance Amsterdam Hotel
Getting there
Great for walkers
Grade: 100 out of 100
100
Amsterdam Airport Schiphol
7.5 mi•
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Rotterdam Airport
34.7 mi•
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Centraal Station
5 min•Brussels Metro
Rental Cars
419 Restaurants
within 0.3 miles
4328Reviews87Q+A100Room tips
Reviews
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the hotel is always the same to itself, the only unpleasant surprise is that the private garage that they used to offer is now closed for renovation (I was told from concierge for the next two years) so you have to park near the railway station in a public garage than walk back with your luggages if you don’t leave them priorly at the hotel. I was there on the weekend so renovation work were not in progress, but probably during the week it is different
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Date of stay: October 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded 5 days ago
Dear AlbertobY6278NR, Thank you for your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was very cozy, the attendant who welcomed us was very kind, the breakfast was excellent. The city is beautiful, after a day of walking there is nothing like sleeping in a very comfortable room. I will definitely come back.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded 1 week ago
Thank you, Ricardo! It is very encouraging to read your positive feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is an abomination, not worthy of Renaissance or Marriott brand. Our Transavia flight was delayed (what a shock), so we arrived at the hotel at 10pm on a weekday. The staff member who checked us in was not very professional and seemed inexperienced. Perhaps that's why she had the 10 pm shift. She told us we were upgraded to a Ren room from a standard room. Unfortunately, the room was disappointing. There was horrible musty smell in the room. We called and asked to change rooms. First the front desk sent a person with some type of spray, presumably to hide the smell. We politely declined the spray and was eventually moved to another room. This room also had a musty odor, but it wasn't as strong. The room ceiling is very low, leading to a cramped feeling. The bathroom was extremely small and cramped. The mattress was super uncomfortable. I could feel every spring. It must have been decades old. The only thing good about the hotel is the location, about 5 minute walk to Central train station. We got out of there as quickly as possible the next morning. I hope the renovation is a complete make-over because this hotel needs it.…
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Date of stay: November 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded 3 weeks ago
Dear michaelcN9849AW, Yes, the renovation is a complete update of the rooms, and we look forward to welcoming you again in future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
it is the dirtiest 5 stars i ever seen, first of all, i checked in at 16.20PM because no room was ready before, Simona told me that it was like this and room are available AFTER 16.00PM without garantee !!!!!! if you paid for a room with a view, then have a look on the works in the building facing the hotel. you don't want to see them ? don't worry, you will hear them then, in the room carpets are old and incrusted with dirty untill the coulour changed, when i noticed to your colleague Simona, she simply denied arguing that she was sorry that the hotel didn't meet my expectation. i invited her to come and notify by her eyes how dirty it was but she declined. she did not accept my wish to cancel my reservation without costs like i've done something or i lied about something. breakfast is poor and served in a cold bar with an electric heater plugged in the wall and cords lying on the ground NOTHING was good and did NEVER deserve the asked price (more than 300€/night) or the 5stars i have shortened my stay in Amsterdam (for my wife's birthday) because of this foolish hotel…
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded 3 weeks ago
We sincerely apologize for not being able to comply with your expectations due to the current renovation and extension of the hotel. We will reach out to you directly regarding some of your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took a room in the hotel. There was heavy construction activities that resulted in a very high noises and this is the reason that I couldn’t sleep at the day time. When I talked to the receptionist about the noise, they said we can’t do anything about it. Construction starts at 8am to 6pm. Also the hotel is old and there is no cooling ac. Rooms were hot in regard of temperature. I’m very disappointed.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: My advice is do not think to book in this hotel and get it out of your list.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded Nov 1, 2023
Dear 468bassama, We were saddened to hear that you did not enjoy your stay as a result of the renovation. We do look forward to welcoming you again in future when the renovation is completed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is near the train station and a Marriott, which were the two main reasons we picked it. All hotels in Amsterdam these days are expensive, and this one is no different. However it is undergoing some renovation that is quite loud and starts promptly at 9am. For our trouble we were given a candy bar, which does not seem to be quite enough restitution, but we understand the market. The front desk staff and concierge services were friendly and helpful. If we need another Marriott close to the train and ship docks, we would stay here again.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Ask for a room away from the construction area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded Nov 1, 2023
Dear Vacationer2Maine, Thank you for your kind review of our front desk staff and concierge, it is highly appreciated. We expect the first renovated rooms available in July and look forward to welcoming you again in future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are nice; they are clean, reasonably spacious (by Amsterdam standards), and the bathroom was clean and modern. The location, very close to Amsterdam Centraal, is very good. The staff was friendly and accommodating. Unfortunately, the hotel is currently undergoing renovation. The entrance is difficult to find due to this and it is a bit of a maze to find reception and the elevators. The work crews start early.
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded Oct 30, 2023
Dear Charlieh32 Thank you for your kind review. We sincerely apologize for the inconvenience due to the current renovation and extension of the hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Accompanied my husband on a business trip. The location is great and the staff is fantastic. However, the hotel is basically one big construction site at the moment, and that fact should have been front and center when the reservation was made. Not ok, especially not at the high rates everyone is paying. My guess is that management just doesn't care, because TripAdvisor will just erase all the bad reviews once the renovations are completed. But for now....avoid this place unless you'd like to be woken up by a jackhammer in the immediate vicinity at 8am.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded Oct 23, 2023
Dear WAinLondon, Thank you for you compliment about our team, it is highly appreciated. We were saddened however that you did not enjoy your stay during the renovation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although my recent stay at this well-located hotel in Amsterdam was less than ideal due to ongoing construction/expansion of the hotel, I would like to mention something positive that I observed. I noticed something that I would like to acknowledge is the staff in general tried twice as hard with their mannerism and positive attitude to make their guests feel welcome. I want to single out two individuals that went over and above their call of duty during my stay, they are Karla from the reception team and Lourens with the concierge team. Maybe after the construction is completed, I would like to revisit this hotel.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Beware of noise due to heavy construction/expansion at this hotel. I was told the construction...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded Oct 23, 2023
Dear Gotravelxyz, Thank you for your encouraging words regarding our team, it is highly appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a dump. The hotel is being renovated, and while I’ve stayed here many times and enjoyed it, this time my stay here was miserable. It’s noisy, dirty, and smells. The staff seemed sad and depressed to have to continually deal with disgruntled guests. The bed was old and sagging. The wifi was intermittent. The hotel lied about services provided. The gym is in a closet, the lounge is in a corner with a sheet over it, and the breakfast is a fraction of what it once was. The real scam is over-promising, under-delivering, and over-charging customers as if this was a four or five star hotel. It is not. The greedy owners/managers should be ashamed of themselves for cheating customers. It’s a two star hotel at the moment. I left early to a very nice hotel next door which charged less and is far superior, on every level (room, lobby, gym, lounge, restaurant, bar, and atmosphere (quiet).…
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office Supervisor, Owner at Renaissance Amsterdam Hotel
Responded Oct 16, 2023
Dear Luc A Providing the highest level of hospitality is our number one priority, and we sincerely apologize for not being able to comply with your expectations due to the current renovation and extension of the Renaissance Amsterdam Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$209 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
amsterdam renaissance, renaissance amsterdam hotel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe Zijde / Old Center / Centrum
NUMBER OF ROOMS
402
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Frequently Asked Questions about Renaissance Amsterdam Hotel
Which popular attractions are close to Renaissance Amsterdam Hotel?
Nearby attractions include Brews & Tales Amsterdam Craft Beer Tour (0.3 miles), Museumphoto (0.3 miles), and Our Lord in the Attic Museum Ons' Lieve Heer op Solder (0.3 miles).
What are some of the property amenities at Renaissance Amsterdam Hotel?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and breakfast buffet.
Which room amenities are available at Renaissance Amsterdam Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Amsterdam Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Renaissance Amsterdam Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Renaissance Amsterdam Hotel?
Conveniently located restaurants include de Silveren Spiegel, EatWith: Martine of Amsterdam, and The Yeti - Nepali & Indian Restaurant.
Are there opportunities to exercise at Renaissance Amsterdam Hotel?
Yes, guests have access to a fitness center during their stay.
Is Renaissance Amsterdam Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Amsterdam.
Are any cleaning services offered at Renaissance Amsterdam Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Amsterdam Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Renaissance Amsterdam Hotel?
The staff speaks multiple languages, including English, French, German, Italian, and Dutch.