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NH Collection Amsterdam Grand Hotel Krasnapolsky

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Dam 9, 1012 JS Amsterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1848)
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Panoramas (33)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Amsterdam Grand Hotel Krasnapolsky
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 414 hotels in Amsterdam
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The NH Collection Grand Hotel Krasnapolsky in Amsterdam is located in the very heart of the city, right on the central Dam square near many major tourist and business attractions.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Airport transportation
Conference facilities
Banquet room
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Dutch, German
Hotel links
Special Offer:GET UP TO 25% OFF!

Location

Full view
100Great for walkers
Grade: 100 out of 100
561Restaurantswithin 0.3 miles
258Attractionswithin 0.3 miles
3,818Reviews245Q+A100Room tips
Traveler rating
  • 2,396
  • 845
  • 335
  • 131
  • 111
Time of year
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Popular mentions
Daniel Gase wrote a review Jan 16
Hoorn, The Netherlands6 contributions
+1
Lovely staff! Even in these difficult times, the staff was very helpful yet well-adapted to the current circumstances and safety rules and still managed to provide us with the Krasnapolsky experience. They checked regularly if everything was in order. Beautiful, clean hotel in the heart of Amsterdam. Many thanks!
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Arne Heuwekemeijer, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky
Responded 1 week ago
Dear Mr. Gase, Thank you very much for leaving such a positive review on this website! What a wonderful compliment for our valued team! The team and I feel very humbled by your kind words. Our aim is to provide an extraordinary service and experience for our guests. I am delighted to read we were able to do so, even in these challenging times. We are all looking forward to welcome you in the hotel again! With kind regards, Arne Heuwekemeijer – Hotel Director
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S2532ATinfo wrote a review Jan 13
1 contribution
Despite of the covid restrictions, the staff provided us with a beautiful room with view at "de dam" and excellent service, breakfast and dinner fantastic. I hope we soon can get back to normal, and the future will look bright again for this fantastic hotel and the wonderful people that work there!
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Review collected in partnership with NH Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Arne Heuwekemeijer, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky
Responded 1 week ago
Dear guest, What a delightful review to read! Thank you very much for taking the time to share your experience about staying at NH Collection Grand Hotel Krasnapolsky. How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience! Rest assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future! With kind regards, Arne Heuwekemeijer – Hotel Director
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Johnjnr19 wrote a review Dec 2020
Middlesbrough, United Kingdom274 contributions63 helpful votes
Lovely hotel. Room was amazing, the take away breakfast was exceptional. Couldn’t get a better location in Amsterdam, such a shame we there during the curfew. The hotel staff went above and beyond to help and make us feel comfortable- thank you. I shall return when everything gets back to normal.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Arne Heuwekemeijer, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky
Responded Dec 21, 2020
Dear beloved guest, Thank you for sharing your wonderful compliments about your stay at NH Collection Grand Hotel Krasnapolsky on this website. We are truly honored to receive such high compliments. Every day our staff tries to show their upmost service towards our guests. Therefore, it is a true honor to receive such wonderful compliments about our service during these times. We will share your lovely words with the entire team. We hope to welcome you again in the near future at NH Collection Grand Hotel Krasnapolsky. Kind regards, Arne Heuwekemeijer – Hotel Directeur
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Inmaculada M wrote a review Dec 2020
Malaga, Spain25 contributions11 helpful votes
I was during 4 days. Is a beautiful hotel in the city center and lovely views. Best of the hotel is the staff, specially Greg, Taco and Shivaya in cleaning department and Julien in Taylor’s Bar. Otherwise I have to tell that the cleaning of the room is not very good, it will be nice to clean better and leave rooms well ventilated . In general all good. Thank you!
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Date of stay: December 2020Trip type: Traveled with friends
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Response from Arne Heuwekemeijer, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky
Responded Dec 8, 2020
Dear Mr./Ms. Inmaculada, First of all, I would like to thank you for rating NH Collection Grand Hotel Krasnapolsky on this website. I would like to thank you for the appreciation you gave our staff. However, I noticed that our score for room cleaning could have been better. I would like to kindly ask you to reach out to us to elaborate on what you would have liked differently. We strive to create an extraordinary experience for all our guests and I feel like we did not meet our goal during your stay. We hope you would give us another opportunity to show you the change and to present you with the extraordinary experience we aim to give in the future. With kind regards, Arne Heuwekemeijer – Hotel Director
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Dawn wrote a review Nov 2020
Ijmuiden, The Netherlands142 contributions24 helpful votes
Myself and my partner stayed one night and had a deal with fine dining also in The White Room including breakfast. The staff here are impeccably trained, I found them attentive and courteous from start to finish. Dining in The White Room is a must not only for the decor but the food is exquisite and was our second time dining here and I’m already looking forward to my third visit. We stayed in a premium room which consisted of a very large comfortable bed and wonderful soft pillows. The room was large but vacuous and lacks a little interior warmth feeling, however I slept wonderfully. May I also add the breakfast was excellent also.
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Arne Heuwekemeijer, General Manager at NH Collection Amsterdam Grand Hotel Krasnapolsky
Responded Nov 8, 2020
Dear guest, Thank you for sharing these kind words about your stay at NH Collection Grand Hotel Krasnapolsky. It is a true honor to receive such a wonderful review. Every day we try to exceed the expectations of our guests and strive for an extraordinary service. In your review it is shown that we went above and beyond to make your stay as memorable as can be. On top of that, we are glad that you have slept wonderfully and will take your advice about the room decoration into account. Also, we appreciate that you have enjoyed our special staycation combined with a diner in The White Room. That you not only loved the dishes combined with selected wines, but also the modern and welcoming ambience. It is delightful to hear that you have enjoyed your second time in The White Room, and that you already look forward to visit us again. I will share your wonderful compliments with the entire hotel staff. We hope to welcome you back again in the near future at NH Collection Grand Hotel Krasnapolsky. Kind regards, Arne Heuwekemeijer – Hotel Director
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Previous
PRICE RANGE
$238 - $516 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels amsterdam, nh hotel amsterdam, nh grand hotel krasnapolsky
FORMERLY KNOWN AS
NH Grand Hotel Krasnapolsky
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
451
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Frequently Asked Questions about NH Collection Amsterdam Grand Hotel Krasnapolsky
Which popular attractions are close to NH Collection Amsterdam Grand Hotel Krasnapolsky?
Nearby attractions include Amsterdam Withlocals (0.3 miles), Sherlocked (0.1 miles), and Brews & Tales Amsterdam Craft Beer Tour (0.3 miles).
What are some of the property amenities at NH Collection Amsterdam Grand Hotel Krasnapolsky?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Amsterdam Grand Hotel Krasnapolsky?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Amsterdam Grand Hotel Krasnapolsky?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Amsterdam Grand Hotel Krasnapolsky?
Yes, parking is available to guests.
What are some restaurants close to NH Collection Amsterdam Grand Hotel Krasnapolsky?
Conveniently located restaurants include Martine of Martine's Table, Ta Toru, and Restaurant Bougainville.
Does NH Collection Amsterdam Grand Hotel Krasnapolsky have an airport shuttle?
Yes, NH Collection Amsterdam Grand Hotel Krasnapolsky offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is NH Collection Amsterdam Grand Hotel Krasnapolsky located near the city center?
Yes, it is 0.3 miles away from the center of Amsterdam.
Are any cleaning services offered at NH Collection Amsterdam Grand Hotel Krasnapolsky?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Amsterdam Grand Hotel Krasnapolsky offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at NH Collection Amsterdam Grand Hotel Krasnapolsky?
The staff speaks multiple languages, including English, German, and Dutch.