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Anantara Grand Hotel Krasnapolsky Amsterdam

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Dam 9, 1012 JS Amsterdam The Netherlands
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What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Anantara Grand Hotel Krasnapolsky Amsterdam
Updated 04/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 419 hotels in Amsterdam
Location
4.9
Cleanliness
4.6
Service
4.4
Value
4.1
2022 Travelers' Choice Best of the Best
Set in a historic building that dates back to 1855, Anantara Grand Hotel Krasnapolsky Amsterdam, formerly known as NH Collection Amsterdam Grand Hotel Krasnapolsky, is a landmark in Amsterdam. It is situated right on the main square and enjoys a privileged location overlooking the Royal Palace. Reach many of the city’s attractions on foot, such as the Van Gogh Museum, the Anne Frank House and the Rijksmuseum. Amsterdam Central Station is only seven minutes away. Recently renovated, Anantara Grand Hotel Krasnapolsky Amsterdam has 402 spacious contemporary rooms. There are 8 family rooms, 35 apartments with canal views and 10 premium triple rooms. Each has individually controlled air-conditioning, Nespresso machines, rain-effect showers and ultra-comfortable mattresses. The height of luxury is the Royal Suite, spread over two floors. A delectable breakfast is served daily in the grand 19th century Winter Garden. A perfect setting for a wedding, the hotel has 16 meeting rooms for up to 1500 people. Opened in April 2016, Michelin starred The White Room is a true gastronomic delight where Jacob Jan Boerma heads the kitchen. Grand Café Krasnapolsky is ideal for business lunches, enjoying views of the Dam Square. To unwind, head to Bar The Tailor and enjoy a cocktail
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Minibar
Refrigerator
Electric kettle
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Dutch, German
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
575Restaurantswithin 0.3 miles
292Attractionswithin 0.3 miles
4095Reviews254Q+A100Room tips
Traveler rating
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  • 346
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  • 116
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Most Recent
Niko2024 wrote a review Sep 27
Roma136 contributions91 helpful votes
We were very disappointed with our first experience (August 20-21, 2022) with this luxury chain, we paid more than 450€ for a room that was perhaps actually worth 150€: small, with a view of the rooftops and with parquet floor conspicuously scratched, most serious thing the mattress with springs! something never seen in a 5 star hotel. If we add to this all the inconveniences due to the renovations I can safely say that the experience was very bad and I will hardly book this hotel again. In addition to not being able to enjoy part of the lobby, each time to go down or up from floors we waited a long time because of the one and only very small elevator that served our floor. The only good note was the breakfast, all very good in a beautiful room, this however did not save our experience. What disappointed us most was the treatment we received from the front desk, once we told them about our experience the front office manager (Sir R.M.) apologized and was very understanding, he promised to contact us by e-mail to offer us a discount code (or similar) for other hotels in the hotel chain but this never happened and we waited long enough.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fo0dLover wrote a review Aug 2021
Hong Kong, China6 contributions
Hotel's Favorite
I had a High Tea with a friend and Leilor was super friendly. She gave us a wonderful experience from the moment we enter the restaurant. We enjoyed it very much. Thank you for the amazing day you gave us!
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Date of stay: July 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded Aug 3, 2021
Dear Madam/Sir, Thank you for sharing your experience on this website. What an incredible compliment about our team from Grand Café Krasnapolsky and especially Leilor! I will make sure to share your kind words with the team. We always aim to create a special experience and your review attests to our efforts. The next time you will be in Amsterdam, we truly hope that you will stay with us again! With kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Osnat wrote a review Sep 24
Tel Aviv, Israel2 contributions
We are very enjoyed The hotel is beautiful Big rooms Very clean All the staff are very kind The breakfast is very tasty The staff in the dining room: Jocelyn, rosanna,donna, marilin,edna,maureen and arlene are very very kind and very caring We very enjoyed
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 5 days ago
Dear Madam/Sir, Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website. I am pleased to read that you have enjoyed our location, your room and the breakfast. Furthermore, I would like to thank you for your kind words about the service from our team. Your comments will certainly be shared with them. We would be delighted to welcome you again in the nearby future. Kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sadi H wrote a review Sep 19
2 contributions
Amazing few days in Amsterdam staying at this hotel. Location was right on Dam Square and walked there with suitcases and kids from the station. The staff at the hotel were really friendly and attentive too. Concierge was very helpful and I booked a trip through him too. The rooms were beautiful and had a personal touch. They managed to find us twin rooms too which we had not even booked. Breakfast was loved by all of us. Kids enjoyed the Dutch pancakes and the Winter Garden venue was stunning. We cannot wait to go back!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 1 week ago
Dear Mr./Ms. 55sadih, What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us. I am very pleased to read that you enjoyed your stay at Anantara Grand Hotel Krasnapolsky Amsterdam so much. To read that you would want to visit us again is a fantastic compliment to our efforts. I speak on behalf of the entire team when I say; it would be an honour to welcome you back again! With kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex I wrote a review Sep 19
Edinburgh6 contributions2 helpful votes
Loved view from room window. Best bathroom ever. Staff couldn't do enough. We were relocated due to mix up at nh flower garden hotel ,which may I add the viennese manager went above and beyond. What can I say Krasnapolsky is now my go to hotel.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 1 week ago
Dear Mr./Ms. Alex I, Thank you very much for this wonderful review. We are delighted to read that you had such a positive experience at Anantara Grand Hotel Krasnapolsky Amsterdam. It is a true compliment to read that you would like to visit our hotel in the future! On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again! With kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leftygolfer0 wrote a review Sep 18
Chicago, Illinois93 contributions17 helpful votes
Stayed here for one night pre-cruise. Our cruise line booked the room. Beautiful big room and breakfast was very good. Location nice. Front desk staff was very helpful. Would stay again next time we visit Amsterdam !
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 1 week ago
Dear Mr./Ms. leftygolfer0, Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website. I am pleased to read that you have enjoyed your stay. Furthermore, I would like to thank you for your kind words about the Front Office Staff . I will certainly share your compliments with our team. We would be delighted to welcome you again in the nearby future. Kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anshuvilla wrote a review Sep 16
Pittsburgh, Pennsylvania336 contributions30 helpful votes
+1
Nice hotel in the square. Central to a lot of places. Just around the corner there are lots of places to eat. Amsterdam central station is about 10 min walk from the hotel. The famous district snd cafes are also around. Not recommended to rent a car as parking is expensive.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Be aware as many tourist also attract crooks. Watch out for scams.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 1 week ago
Dear Mr./Ms. anshuvilla9, Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website. I am pleased to read that you have enjoyed the Hotel and its location. We would be delighted to welcome you again in the nearby future. Kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
London, United Kingdom36 contributions24 helpful votes
This was my third stay at Anantara Grand Hotel Krasnapolsky, Amsterdam. We went for my wife’s birthday this time and thoroughly enjoyed our time there. The staff were very welcoming and friendly, particularly Lana in the Guest Relations team who looked after us superbly and went the extra mile to provide us with a truly memorable visit. This hotel sits at a decent 5 star standard level and is centrally located for many amenities and attractions. The concierge desk was really helpful on giving advice about local tourist attractions and ticket prices. Our bedroom suite accommodation was spacious, clean, comfortable and well laid out. We would definitely stay here again if returning to Amsterdam.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: The hotel’s atrium glass ceiling main restaurant comes into its own during daylight hours. Great...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 2 weeks ago
Dear Mr. RobertRussell-TAG Thank you for your kind feedback and your repeated loyalty! We are so honored that you decided to spend this special occasion with us, and extremely happy that Lana went the extra mile to ensure you will have a wonderful stay. She will be delighted to learn that her efforts made your stay a memorable one. We look forward to welcoming you back again, and continue to deliver on the promise of Anantara. Kindest regards, Arne Huewekeijer, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ann L wrote a review Sep 5
Brooklyn, New York235 contributions143 helpful votes
+1
***This review is for the apartments only (not hotel) part of Anantara Grand Hotel Krasnapolsky*** I visited Amsterdam for 7 nights and Krasnapolsky Apartments was the perfect accommodation for my husband, my toddler, and myself.  Pros: - Very professional, friendly, and courteous staff. We fondly remember Esther, who checked us in and kept asking if we found everything OK. When we were having WiFi issues she came over in the late evening to help us and offered the premium WiFi to us complimentary (sadly that didn't work either). When we requested help or items, they responded pretty quickly  - Our 1-bed apartment was awesome: Excellent central location 10 min walk from Central Terminal, elevator access, very spacious overall, living room faced the canal (wasn't loud at all), lots of sunlight, fully equipped kitchen with dishwasher/microwave/fridge, washer and dryer, tub with shower panels so you can bathe toddlers, huge king bed, pull out couch with full bed, crib provided at request (very small for newborns, not toddlers), extremely comfortable bedding and towels, fragrant toiletries, strong shower pressure with lots of hot water Cons: - While the WiFi is great at the hotel, it's terrible and almost non-existent in the apartments facing the canal. The staff knows about this issue, was apologetic and provided us with a discount for this problem. Hope they can fix this ASAP.  - While very strong, the A/C unit sat right above our heads in the bedroom and got pretty noisy at night.  - The pillows were very lumpy with little to no form so we woke up with sore necks. - We were informed that taxis to the airport from the hotel was 65€, but then our driver completely ripped us off and charged us 85€!!! Next time you must discuss and agree on the rate before you go into taxis, anywhere. Note:  - Recommend bringing tide pods, sponge, dishwasher soap, and dishwasher pods if you plan to use all those appliances.  Overall, loved our stay and highly recommend for families or travelers traveling light and need to do lots of laundry. 
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Make sure to ask the staff for rooms with elevator access, strong WiFi, and make sure appliances...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 2 weeks ago
Dear annlitravels, Thank you for your detailed review in regard to your stay in our apartments. I am very glad to read that you found our staff friendly and professional. I will make sure to personally share your feedback with Esther who will be happy to learn that her services helped you have a better stay. I would also like to thank you for sharing the cons aspects of your stay as they help us improve our services every day. We look forward to welcoming you back to us whenever your travels bring you back to Amsterdam, With kind regards, Arne Heuwekemeijer, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alexg23 wrote a review Sep 1
3 contributions
Great location, newly renovated, comfortable beds. Stayed here for three nights last August and had wonderful breakfasts every day of our stay. The Wintergarten always looked stunning. The staff, especially Ms. Maureen, Donna, Jocelyn and Rosanne took care of us so well, we felt as if the hotel was a home away from home. Looking back to staying here again in the future! 🧡
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky Amsterdam
Responded 3 weeks ago
Dear Mr./Ms. Alexgee23, Thank you for taking the time to share your experience at the Anantara Grand Hotel Krasnapolsky Amsterdam. I am pleased to read that we were able to provide a memorable stay in Amsterdam. How lovely that you enjoyed our Wintergarden. Furthermore, I am proud to read that Maureen, Donna, Jocelyn and Rosanne were able to assist you with you breakfast. Your compliments will certainly be shared within the team. Especially with Maureen, Donna, Jocelyn and Rosanne as they would be very happy to hear that they made a lasting impression with you. We would be honoured to welcome you back again in the future! With kind regards, Arne Heuwekemeijer – Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$287 - $512 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels amsterdam, nh hotel amsterdam, nh grand hotel krasnapolsky
FORMERLY KNOWN AS
NH Grand Hotel Krasnapolsky
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Dam Square & Damstraat / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
402
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Frequently Asked Questions about Anantara Grand Hotel Krasnapolsky Amsterdam
Which popular attractions are close to Anantara Grand Hotel Krasnapolsky Amsterdam?
Nearby attractions include House of Rituals (0.3 miles), Brews & Tales Amsterdam Craft Beer Tour (0.3 miles), and Museumphoto (0.1 miles).
What are some of the property amenities at Anantara Grand Hotel Krasnapolsky Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Anantara Grand Hotel Krasnapolsky Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Anantara Grand Hotel Krasnapolsky Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Anantara Grand Hotel Krasnapolsky Amsterdam?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Anantara Grand Hotel Krasnapolsky Amsterdam?
Conveniently located restaurants include Restaurant Bougainville, Martine of Martine's Table, and Kroegtijger.
Does Anantara Grand Hotel Krasnapolsky Amsterdam have airport transportation?
Yes, Anantara Grand Hotel Krasnapolsky Amsterdam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Anantara Grand Hotel Krasnapolsky Amsterdam located near the city center?
Yes, it is 0.3 miles away from the center of Amsterdam.
Are any cleaning services offered at Anantara Grand Hotel Krasnapolsky Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Anantara Grand Hotel Krasnapolsky Amsterdam?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Anantara Grand Hotel Krasnapolsky Amsterdam offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.