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NH Collection Amsterdam Doelen

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NH Collection Amsterdam Doelen
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292 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Emirate of Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Small and dusty rooms, not well trained personnel, very poor menu. The only good thing is the location in the center of Amsterdam. We thought that five star hotel would have something more to offer...

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Helpful?
Thank hassan19772017
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Mr. Hassan, Thank you for taking the time to share your experience at the NH Collection Doelen on TripAdvisor. I would like to extend my most sincere gratitude for your insightful feedback. We hold tremendous value in these comments as they allow us to continuously measure up against the most highest standards of hospitality we set for ourselves every...

Reviewed 6 days ago NEWvia mobile

Great location on the canals. Near University of Amsterdam. Several very good restaurants within short walking distance. Room was compact but nicely furnished. Window looking onto canals. Wonderfully attentive staff. Would visit again.

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Helpful?
Thank Andre L
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Mr. Andre L, Thank you for taking the time to share your experience at the NH Collection Doelen on TripAdvisor. I am delighted to read that you have enjoyed our central location in the heart of the city center and that you found the staff to be “wonderfully attentive”. I will not hesitate to share your kind words with...

Reviewed 1 week ago via mobile

Renovated hotel, decorated amazing, hotel staff pleasant and service oriented Clean and well-kept rooms nicely decorated, equipped with all necessary lieder, espresso machine, drinking water, fridge and all the necessary Great location, right at the center near Amstel area, its my third time at amsterdam, at my previous visits I stayed in two other hotels but this is the best...

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1Thank levyneni
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Sir, Thank you very much for taking the time to share your recent experience on TripAdvisor. We are thankful by your generous compliments and could not be more touched to know that we have provided you with an excellent experience. I am glad to read that you have enjoyed the decoration of our interiors. It is also a delight...

London, United Kingdom
Reviewed 1 week ago

Hotel was wonderful, rooms immaculate, service impeccable. Breakfast room very relaxing. Special thanks to all especially, Nicky, michel at breakfast and to Nichola who advised us on the best attractions to visit in Amsterdam and the best routes to use.

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Helpful?
Thank andrekyriacou
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to share your experiences at the NH Collection Doelen on TripAdvisor. I am delighted to read your kind words describing exactly the type of service we love to deliver to all of our guests. I will not hesitate to share your generous compliments with Nicky, Michiel and Nikola as well...

Chapel-en-le-Frith, United Kingdom
Reviewed 1 week ago via mobile

The Doelen is a fabulous hotel, located in wonderful canal side setting. It is also within walking distance of most of the main attractions in Amsterdam. However, the best thing about this hotel is the exceptional level of customer service we experienced from the moment we arrived. I was really struggling to be able to get a reservation in one...

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Thank lydgatebarn
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Sir, Dear Madam, Thank you very much for taking the time to share such generous compliments on TripAdvisor. I am delighted to read that your Valentines’ stay with us was a “truly exceptional” one and that we were able to provide you with the perfect setting to create memorable moments in Amsterdam. I am glad that you felt impressed...

Essex, United Kingdom
Reviewed 1 week ago

We found the hotel was in an ideal location being only a short walk from numerous bars and probably 15 minutes from centraal station. Rooms were big and staff spoke excellent English although that is quite common throughout Holland. If re visiting I would happily stay here again.

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Helpful?
Thank MrPiscotor
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Sir, Thank you kindly for taking the time to share your experience at the NH Collection Doelen on TripAdvisor. We are delighted to read that you enjoyed your stay with us as well as that our “ideal” location in the heart of Amsterdam gave you the opportunity to easily explore our beloved city. We sincerely hope to have the...

plymouth, wi
Reviewed 2 weeks ago via mobile

We loved our stay at this glorious establishment. We were consistently greeted with a smile and warm service. Our room was impeccably clean and comfortable and the hotel was in a great location with walking access to many special places in Amsterdam. We are so glad we chose this amazing hotel!

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Thank nycheesehead
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Sir, Dear Madam, I would like to sincerely thank you for taking the time to share your experience at the NH Collection Doelen on TripAdvisor. The team and I feel incredibly rewarded by your praising words as we could not be more honored than to read that you are so glad that you chose “this amazing hotel”. It is...

Ireland
Reviewed 2 weeks ago via mobile

Just back from a wonderful trip to Amsterdam and stayed in this beautiful hotel with my husband to celebrate a special occasion. Hotel and staff are fantastic. Sven was excellent pre-arrival in his prompt responses to emails and accommodating special requests, all of which were fulfilled and expectations exceeded. We chose to upgrade at Svens kind suggestion and suite was...

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Helpful?
Thank Gookie87
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Sir, Dear Madam, Thank you so much for taking the time to share your experience on TripAdvisor. We are so humbled by your generous compliments and could not be more touched to know that we have provided you with an unforgettable experience. Your kind words reinforce the pride we take in delivering a service that exceeds expectations, and I...

Grundisburgh, United Kingdom
Reviewed 2 weeks ago

We had two nights here recently and exceeded our expectations. Breakfast was amazing and the staff could not have been more helpful. Perfect setting for breakfast and you can easily get to everywhere from here.

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Helpful?
Thank Lorna L
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Ms. Lorna L, Thank you kindly for taking the time to share your experience at the NH Collection Doelen on TripAdvisor. I am delighted to read that we were able to provide you with the perfect setting for an unforgettable experience in Amsterdam. Your kind words reinforce the pride we take in delivering a service that exceeds expectations, and...

Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

Wonderfully located hotel. Rooms are lovely if a little small. The room service breakfast is totally overpriced €29.90 - more expensive than the room service steak! Noises from the hall / minibar woke me up quite a bit, sounds like someone is trying to open the electronic lock. Otherwise I really enjoyed the stay, the staff are amazingly friendly and...

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Helpful?
Thank Robin K
Marije V, General Manager at NH Collection Amsterdam Doelen, responded to this review

Dear Robin K, It is with true regret that I read your experience at our property did not live up to your expectations, as we are dedicated to providing a service up to the highest standards of luxury to all of our valued guests. We truly wish you would have brought your dissatisfaction to our attention during your stay with...

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Staying in Red Light District (De Wallen)

Neighborhood Profile
Red Light District (De Wallen)
To visit Amsterdam and not explore De Wallen (the Dutch name for this area) or to go only to gawk at its saucier aspects would mean missing the opportunity to view some of the city’s most picturesque canals, historic landmarks, and impeccably presented examples of traditional local architecture – not to mention Amsterdam’s own Chinatown, Europe’s largest Buddhist temple and more local treasures. Sure, there are some less salubrious activities drawing the curious to this age-old part of time. Nevertheless, the Red Light District is still a very safe and incredibly fascinating area where at the turn of a corner you can be transported from the dingy glow of modern day neon red to a glorious 16th century Delft blue dreamscape.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Amsterdam's oldest and most celebrated hotel, the NH Collection Amsterdam Doelen hotel rests on the banks of the Amstel River in the heart of the city's historic center. Dating back to the 17th century this cultural landmark has played host to everyone from Queen Victoria and Empress Sissi to The Beatles and Rembrandt-whose world famous "Night Watch" was painted on the hotel's third floor. ... more   less 

Additional Information about NH Collection Amsterdam Doelen

Address: Nieuwe Doelenstraat 26, 1012 CP Amsterdam, The Netherlands (Formerly NH Doelen)
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen) , Binnenstad
Price Range: $211 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Amsterdam Doelen 5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Cheap Tickets, NHHotels and Agoda so you can book your NH Collection Amsterdam Doelen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Doelen Hotel Amsterdam
Hotel Style:
#22 Luxury Hotel in Amsterdam
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Questions & Answers

Here's what travelers have asked, with answers from NH Collection Amsterdam Doelen staff and other travelers.
13 questions
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Questions? Get answers from NH Collection Amsterdam Doelen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Splurge and Get a Canal View on the 4th Floor. The views of the city are the best up here.”
 of 5 bubbles mg289, Jan 8, 2017 | Read review
“2nd floor is as good as 5th”
 of 5 bubbles Joojooki, Jan 4, 2017 | Read review
“For quieter rooms, ask for higher floors - I recommend min 4th floor and facing the canal to avoid noise coming from the streets.”
 of 5 bubbles victorleong, Dec 29, 2016 | Read review
“Lovely view over the canal in back, but beware the noise level...”
 of 5 bubbles tnypco, Dec 9, 2016 | Read review
“403 was a great room, quiet with fantastic views”
 of 5 bubbles Maude710, Nov 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question