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Cheaper
Average
Higher
About
4.0
#166 of 412 hotels in Amsterdam
Location
4.7
Cleanliness
4.0
Service
4.1
Value
3.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
One look at the sculpted facade of the NH Amsterdam Schiller hotel in Amsterdam, wrought-iron ornaments, and art deco embellishments and you'll know you've stumbled upon a place rich with history. Located in Amsterdam's bustling Rembrandt Square, this national monument embodies the essence of the Dutch capital.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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NH Amsterdam Schiller, nestled in the heart of the city, is celebrated for its pristine cleanliness and modern amenities. The hotel's vibrant atmosphere and central location near major attractions are highlights for guests, though the bustling square can contribute to noise. While rooms are generally well-received for their upkeep, opinions on their size and noise insulation differ.
Guests commend the service, citing the cordial staff and thoughtful perks like drink vouchers. However, some have reservations about the hotel's value, pointing out unexpected costs and questioning the price-to-room adequacy.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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NH Schiller is a nice hotel that combines romantic art deco architecture in the lobby and restaurant with top modern hotel rooms, refurbished in 2020. The location is perfect with the lively Rembrandt Square and plenty of restaurants just outside the main entrance. All major attractions are within 20 minutes walking or 2-3 tram stops away. We visited both the Rijksmuseum area, the Dam square with the Palace and Ripleys, Anne Frank's House, ARTIS Zoo and the attractions around the Central Station on foot. The kids loved the hotel and with rooms on the third floor we did not hear any noise from the square despite the buzzling party atmosphere Friday and Saturday night.
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Review collected in partnership with NH Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PROS Great location, tram line right outside, 20 min walk to train station, very central. Lots to do in immediate vicinity with bars, restaurants and coffee shops. Hotel is well presented, good Art Deco style Rooms fresh and modern Bathroom good size, big shower Fridge in room Nice big window overlooking the square Good air con Big wardrobe Staff were excellent Room was cleaned perfectly with fresh towels
CONS Room was on small size but fine for short break Free wifi was a bit slow Square can be a little rowdy so if a light sleeper ask for room not on the front - this didn’t bother me
I would stay again and recommend especially for those visiting Amsterdam for the first time.
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed for 3 nights and prior to arrival I requested a higher up room as previous reviews said it could be noisy so I appreciate that they obliged and gave us a room on the top floor. We walked from Centraal station to see the sights but could have got a tram right outside the hotel at Rembrandtplein.
The room (602) was very good - big and spacious with a separate bedroom from a seating area with two wall mounted TVs. The only issue was that it was two single beds pushed together but not a deal breaker. At this time of year I’d recommend a higher up room as there was a lot of noise from coffeeshops, pubs and a night club underneath the hotel, as well as an ice rink and Christmas stalls set up on Rembrandt square, the music from which was very loud but couldn’t be heard from our room with windows shut. Room was clean and the amenities were very good. The mini fridge was very cold and chilled things quickly which was a nice surprise. There was a safe, full shower supplies, hair dryer, laundry service, tea and coffee and a bottle of water which was replaced every day if you get house keeping, which leads to the next point. The hotel provides free drink vouchers if you don’t have your room serviced that day which I really liked and have never seen at any other hotel - great idea.
We didn’t eat at the hotel so can’t comment. There is a self service shop in the hotel lobby - very handy but very expensive (as expected) and sold drinks, alcohol and snacks.
Staff were very nice on check in and check out.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip:Request higher up room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at NH Amsterdam Schiller
Responded Nov 28, 2023
Dear Glasgow, First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. We are incredibly happy that you have been able to enjoy all the comforts that our location Rooms have to offer. We would like to thank you also for your feedback about the room and the bathroom. We hope that we can welcome you back in the future. Warmest regards, Victor M Duenas Duty Manager
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I was very shocked when I arrived at the NH Schiller with my partner to see that it was basically a construction site. My girlfriend and I had such an amazing experience at the Hotel last year that I decided to book it again as a birthday gift. We were completely disappointed that we weren’t contacted by the hotel regarding the renovation and that we would be staying in a different hotel. I was then completely angered by the attitude and arrogance of the hotel manager who had no patience for my disappointment. His answer to my complaint was that he could cancel the reservation and as I expressed my frustration he then turned to answer the phone for several minutes whilst completely disregarding my frustration. I have never experienced worse customer care in my life. I asked to speak to the manager and as he informed me that he was the manager for both hotels I thought that things couldn’t get any worse. He seemed so unapologetic and unmoved by the fact that we were exhausted by the travelling and completely outraged by the fact that we weren’t kept up to date about the change of events. I couldn’t believe that his answer to the problem was to cancel our reservation and leave us stranded in Amsterdam trying to find somewhere to stay. If we were given this information sooner or at the time of booking then we could of made other travel arrangements but I couldn’t believe that this was the response of the senior manager. I understand that both hotels share the same rating and that they share a similar location but for me there’s no comparison between the two hotels as we both found the NH Schiller to be much more luxurious and featured much better and nicer facilities. It simply isn’t good enough that we weren’t informed of the change as we genuinely would have booked somewhere elsewhere if we were aware of the change. We then went to the double room that I had booked to learn that my girlfriend and I would be sharing two single beds which was the icing on the cake for us both. I then asked to speak to a duty manager who was indeed very helpful and who managed to arrange a double bed (from the second night onwards). We were compensated with one morning’s breakfast and a bottle of beer but for me it didn’t justify the experience by any means. The entire event massively dampened our holiday and it wasn’t the experience I had booked nor had I paid for or the experience that we were looking forward to by any means. It was of course a case of false advertisement as we were told that we would be staying in a hotel that I hadn't booked! The experience and hospitality was the worst that I’ve ever had.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BartvandenHauten, Eigenaar at NH Amsterdam Schiller
Responded Feb 10, 2020
Dear Mr / Mrs Tuanoruanaidj, We appreciate you taking the time to provide us with such candid feedback of your stay while staying with us at NH Caransa. We are very sorry to hear that your stay did not meet expectations and truly apologize for this bad experience. We are taking corrective measures to avoid these ( personalize on issues ) from happening again. Please email us with a phone number or email address so that we can discuss your issues personally. We really hope that you give us another chance to show you all the improvements done and change the perception of your experience. Yours Sincerely, Bart van den Hauten Hotel Director
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Hotel with ancient authenticity, very cozy, beautiful restaurant serving delicious breakfast. I was especially impressed by the helpful and friendly staff. The rooms are quite small, clean, it's good that there is a teapot, because in April the weather in Amsterdam is often not pleasant, it is still damp and cold. Hotels in Amsterdam are expensive. The location of this hotel is exceptionally good, central, next to the tram stop if you buy a public transport card.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicky Drullman, Guest Services / Front Office at NH Amsterdam Schiller
Responded Jul 25, 2023
Dear FarAway41959760281 First of all I want to thank you for your stay at NH Schiller, for us it has been a pleasure to have you, on behalf of the entire team I want you to receive our thanks for taking the time and writing your comment. We are very happy that the location, the breakfast and the beauty of our building have given you an authentic experience. When travels bring you back to Amsterdam, ill be looking forward to welcoming you back. Thank you! Kind regards Victor M Duenas Duty Manager
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We had a good stay highlighted by the hotel's great location on Rembrandt Square that featured countless bars and restaurants. We were also able to walk to all major attractions (none more than 20 minutes away) and there also was a laundromat within minutes of the hotel. The staff was very helpful and allowed us to check in quite early as we arrived before 10 am. The only negative was the room layout. It was actually quite spacious but had no dresser or drawers for clothing so unpacking was a bit of a challenge but one we could live with for our two night stay.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicky Drullman, Gastenservice/Front Office at NH Amsterdam Schiller
Responded Nov 7, 2022
Dear Guest, First and foremost, I would like to take this opportunity to thank you for the trust you have placed in our hotel NH Schiller and for having shared your experience with us. We work daily to achieve the satisfaction of our clients, therefore your comments referring to your last stay are of a great value for us and most definitively appreciated to help us to improve each day. We are pleased to read that you were very satisfied with the services & the attitude of the staff. I will share your comment with the team as they will be very pleased to receive your compliments. Thank you. With Kind Regards, Barbara Wrzeszcz Guest Relations Manager
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Steps away from all things Amsterdam centre, transport, restaurants, bars, shopping. Decent room with the basics for a one or two night stay, overlooked Rembrandtplein square. If you get a room on the square side on a weekend night, you will need the earplugs the hotels provides.
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Review collected in partnership with NH Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicky Drullman, Guest Services / Front Office at NH Amsterdam Schiller
Responded Jan 24, 2023
Dear KentMasonUK, First and foremost, I would like to take this opportunity to thank you for the trust you have placed in our hotel NH Schiller and for having shared your experience with us. We work daily to achieve the satisfaction of our clients, therefore your comments referring to your last stay are of a great value for us and most definitively appreciated to help us to improve each day. I want to offer you my most sincere apologies for the noise disturbance you encountered during your stay, hopefully you have been able to enjoy despite that all. I hope, we can welcome you again soon when travel brings you back to Amsterdam. With Kind Regards, Barbara Wrzeszcz Guest Relations Manager
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I always love staying in this hotel, its really in the center of Amsterdam where most important bars and restaurants are located , as I visit Amsterdam to party then I always choose this place because I feel safe. I requested a room with a terrace and yes I got it, the room are newly renovated so its sparkling clean. Breakfast are very good, The staff are very friendly, helpful and always happy which makes me feel at home, they followed the covid rules so alcohol everywhere. Fabvlovs Location, Safety and best staff - highly recommended
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Date of stay: September 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vera Taams, Gastenservice/Front Office at NH Amsterdam Schiller
Responded Sep 22, 2020
Dear Mr Joseph, Many thanks you for taking time to review our property. It brings us a lot of pride and joy to hear that you're an avid fan of our hotel. We really appreciate your business, your loyalty and your trust and our staff are always willing to help you with anything. Please, don't hesitate to call us if there's anything we can help you with for your next trip. Best regards, Vera Taams Guest Relations Manager
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This hotel is very well situated in front of tram station and at 3 stops from main station. The area is pleasant and full of bars and restaurants. The staff of the hotel is very nice and helpful. The hotel is quiet althoug I recommend a quiet room to avoid noise from outside. We had a superior room (411) facing back of the hotel and we did not hear anything (there was national day outside with many people laughing, drinking, etc). The curtain was perfectly dark so no light could awake us. Moreover the conditioned air was working even with open window which is great. The only thing could be a little more care in doing rooms. The bed was made of course but the sheets were not so well stretched, it did not give an impression of bed well done. The dust was not really cleaned, the same dust remained on the floor the whole week. I suppose there is a problem of lack of time for the staff than a lack of cleanliness. Nevertheless, I would recommend the hotel.
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Date of stay: April 2022
Value
Rooms
Service
Room Tip:superior room not facing the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is very easy to get to from the station with 2 trams that stop just outside. It is in a very central location so is good for exploring the city either on foot or by public transport. The staff on reception were very friendly and welcoming and will store luggage if you are early for check-in.
The breakfast was very varied and seemed to have enough choice to cover most dietary requirements. The coffee machine/tea station was the only place that seemed to form a queue and had a choice of non-dairy milks though no dairy milk there for my tea so I used the milk from the breakfast buffet area. The only decaf coffee was in a sachet but the choice of teas were excellent. There were mugs available as well as cups though these are quite small.
The bar is large enough to not feel crowded in the evening, even if quite busy, and there is a good choice of seating.
The bed was very comfortable and it was good to have a a choice of channels on the TV including a couple of English ones though I only used it to catch up on the news. The room was quiet though they did provide earplugs if you needed them. There was a choice of tea and coffee with a kettle but the only milk provided works best with coffee. The wifi seemed quite weak. it is quite pricey but a great hotel with an excellent location. I would happily stay here again.
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Review collected in partnership with NH Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at NH Amsterdam Schiller
Responded Oct 31, 2023
Dear Claire, We appreciate the thorough review of your stay at NH Schiller Hotel in Amsterdam. Your feedback offers valuable insights into your experience. Your mention of the friendly and welcoming reception staff is heartening. Their willingness to store luggage for early check-in reflects our commitment to guest comfort and convenience. The diverse breakfast, catering to various dietary requirements, is a key feature that we take pride in. We appreciate your feedback about the quiet room and the provision of earplugs, ensuring an undisturbed night's sleep. Our apologies for the Wi-Fi signal issue, and we will address this to improve the overall guest experience. Your detailed review is invaluable to us, and we are delighted to hear that you would gladly choose NH Schiller Hotel for future stays. We eagerly await the opportunity to welcome you back, offering another exceptional experience in the heart of Amsterdam! Kind regards, Ilinca Maria Gheorghe Guest Relations Manager
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Good morning,
Herewith we would like to inform you that our restaurant/bar no longer host and broadcast a television show. Our guest have indeed a full access.
For any further questions please do not hesitate to contact us.
Kind Regards,
Barbara Wrzeszcz
Guest Relations Manager
London, United Kingdom11 contributions4 helpful votes
There was some noise but it was not to bad but when we went we had windows shut at night. There is a lift but if memory serves me right there were about six steps to the room.
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$202 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh schiller amsterdam, nh schiller hotel amsterdam
FORMERLY KNOWN AS
NH Schiller
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-Zuid / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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