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Cheaper
Average
Higher
About
4.5
#68 of 412 hotels in Amsterdam
Location
4.2
Cleanliness
4.6
Service
4.5
Value
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Discover the Hilton Amsterdam hotel, famous for John Lennon and Yoko Ono's 1969 'bed-in for peace.' An ideal base for exploring the city, this Amsterdam, Netherlands hotel boasts easy access to some of the most exclusive shopping streets, traditional cafes and famous local attractions. Unwind in our newly restyled guest rooms or upgrade to an Executive room and enjoy exclusive access to the stylish Executive Lounge, offering complimentary refreshments and a 360-degree view across Amsterdam's spectacular skyline. Re-energize in the fitness center with the latest modern equipment. Admire stunning views of Amsterdam's renowned canals and unwind with a local beer in Half Moon Lounge, with style based on designs by Ralph Lauren. Enjoy elegance and experience while dining on innovative Italian cuisine in the award-winning Roberto's Restaurant.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Hilton Amsterdam garners praise for its attentive service and prime location, ideal for exploring the city's attractions. Guests have called out the high level of cleanliness and the historical charm that permeates the atmosphere.
While many enjoy the comfortable rooms with scenic views and appreciate the hotel's amenities, some travelers note that the decor feels outdated and question the value in relation to pricing and room expectations. Despite these mixed feelings, the hotel's professional staff and well-maintained environment contribute to its appeal.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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First, the location. Easy to get to via bus from Schiphol. In a quiet residential neighborhood overlooking a canal and lovely homes. There are restaurants and some shops within a six minute walk. If you want a bar of chocolate or a box of crackers, expect to walk, no 7-11 or similar close by. Second, the people. Wow everyone went out of their way to be helpful from the Front Desk (changing cash, adjusting reservation, noticing we were charged for two rental bikes, not one ), to the fantastic Concierges and bell staff (who arranged for bikes, taxis, package drop off/pickup) to the unflappable wait staff in Roberto’s for a wonderful buffet. Third, if you’re a Hilton Diamond, there is a charming lounge on the top floor — all windows overlooking the City. Drinks, food, snacks, wifi, all very nice. Fourth, the rooms we had was more than sufficient for our 3 day visit to AMS. Clean with crisp linens. USB ports galore for charging.
Would I stay here again? Definitely. It’s away from the crowded scene but only a 15 minute walk to the Rijksmuseum (sp?) and the Van Gogh museum.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip:30 minutes free parking. 55E parking overnight, bike rentals 18.50E from sunup to sundown. Take...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hilton International, Owner at Hilton Amsterdam
Responded Aug 15, 2023
Dear E6735JJpaull5/5, Thank you so much for taking the time to share your delightful experience at our hotel! We're thrilled to read your kind words and to learn that you enjoyed your stay with us, especially since it’s coming from a loyal Diamond member. It's fantastic to know that our quiet and picturesque canal-side location provided you with the peaceful retreat you were seeking. We're pleased that you found our neighbourhood charming and convenient, even if the convenience stores are a short walk away. Your praise for our dedicated team warms our hearts. We're proud of our team's commitment to ensuring every guest has a memorable stay, and we're glad they could assist you with various needs, from reservation adjustments to arranging bikes and taxis. Your recognition of the Front Desk, Concierges, bell staff, and wait staff at Roberto's is greatly appreciated. Knowing that you're already considering returning for another stay is the highest compliment we could receive. We can't wait to welcome you back when you're ready to explore more of Amsterdam's cultural treasures. If there's anything we can do to make your next stay even better, please let us know. Kind regards, The Hilton Amsterdam Team.
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Hotel is spotlessly clean, staff very friendly. Check in easy and quick. Room nice and spacious all essentials. A little out of the main town but a 5 minute walk to the tram stop and a No2 tram straight into town 10-15 mins so good location to go back to for peace and quiet. Tram tickets available along with city maps from concierge. Be careful of mini bar on room though, if you move something even to have a look, it charges your credit card for a purchase even if you don't eat and/or drink. Not good from a Hilton. All in all a plesant stay
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGhebresselasie, Manager at Hilton Amsterdam
Responded Mar 31, 2020
Dear Mark P, Thank you for taking the time to review our hotel on TripAdvisor. I'm glad that you enjoyed your visit, and that you found our hotel clean and our team friendly. As you have mentioned, we are conveniently located to the number 2 tram for easy access to the city centre. Please accept my apologies for the inconvenience regarding the minibar. Although they are automated, our team is always available to correct any discrepancies at checkout. I hope that you will choose to stay with us again the next time that your travels bring you to Amsterdam! Kind regards, Maria Ghebresselasie Hotel Manager
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Me and my partner stayed here for 3 nights. We were a little worried as we read some reviews that the hotel wasn’t near city centre but due to its amazing reviews and being Hilton fans we decided to stick to what we have booked. We were not disappointed & will never go anywhere else when visiting Amsterdam! Tram only took 10 minutes and the hotel is stunning.
From check-in to check out all team members that we interacted with were so friendly and helpful… even the cleaners were always so nice! I just want to add that the cleaners do a fantastic job here too.
We were visiting for my Fiancés birthday and the team went above and beyond to make sure it was special. Especially Isabella, who I contacted before our trip, thank you very much for organising everything. Even the breakfast team went to the effort of making a fuss, bringing out French toast with a sparkler that even surprised me as it wasn’t requested.
I wish I could give more than 5*’s for the customer service here.
The best trip, the best birthday I could’ve hoped for my fiancé!
Can't wait to return... Recommending to all family and friends.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGhebresselasie, General Manager at Hilton Amsterdam
Responded Mar 3, 2020
Dear Hollie L, Thank you very much for sharing your experience at the Hilton Amsterdam. I am delighted to read that our team members were able to go above and beyond to make your Fiancés birthday special and your stay memorable. Your heartfelt words have been shared with our entire team. Thank you again for taking the time to share your experience. I hope to be able to welcome you back with us again soon. Warm regards, Maria Ghebresselasie Hotel Manager
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This hotel is elegant and conveniently located within walking distance (about 15 minutes) to the museums and other destinations with the added bonus of being in a more residential and quieter area of the city. We came here with family and we are all walkers but that said, I think this is a pleasant walk to the attractions, particularly in nice weather. This hotel is special as it is where John and Yoko honeymooned and held their historic "bed-in-for-peace". The team here is wonderful; extremely friendly and accommodating without being overly so. At breakfast we enjoyed Teo's attentive service and at the Front Desk, Helena and Naomi were so pleasant and helpful. Nade, Gio and Hari were each very helpful and kind providing excellent concierge service. I want to strongly recommend Roberto's restaurant at this hotel. The food is authentic Italian cuisine and delicious with a very appealing menu. The gin and tonic here is made with Italian gin and absolutely delicious! Francesca and Pasiano are extremely knowledgeable and delightful in providing great service. If you are lucky, you'll meet them. Nico provided efficient bell service upon our arrival. Kudos to this amazing team and beautiful hotel! I absolutely recommend this hotel without hesitation.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGhebresselasie, Manager at Hilton Amsterdam
Responded Jan 19, 2020
Dear Debbie P, We would like to thank you very much for writing this 5 star review of our hotel on TripAdvisor. I am delighted to read that you have enjoyed your stay at Hilton Amsterdam and our Italian cuisine from Roberto’s restaurant. We are very happy with all the kind words about our Team. The kind words have been shared with them and they will take their pride from it. It is indeed true that our hotel is known for the famous John Lennon and Yoko’s "bed-in-for-peace". Thank you for recommending Hilton Amsterdam. We look forward to welcome you back with us. Kindest regards, Maria Ghebresselasie Hotel Manager
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Stunning hotel with amazing staff right in the heart of Amsterdam. These few words should sum up my impressions here.
I have traveled alone and arrived very early during the day, staff was kind enough to ensure I had a room available to check in, once I arrived in my room I was taken aback by the amazing view (attached photo).
Room is very spacious and fresh, bathroom has enough space (I am a 100kg/2m tall guy so large space in bathroom is welcome 🙂)
Breakfast is served at the Robertos restaurant where you’ll be served by a Italian at heart core team whom are a all very bright and helpful people.
Hope to see you again in September!
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Date of stay: June 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Ghebresselasie, General Manager at Hilton Amsterdam
Responded Jul 29, 2021
Dear Jakub Enstrom, I'm delighted to read such wonderful feedback in your review! Thank you kindly for taking the time to share such nice comments. It's wonderful to know that you had a pleasant arrival experience and enjoyed the spectacular view from your room. The team in our Roberto's Restaurant works hard to consistently deliver a high quality of food and service to our guests. The team never hesitates to go above and beyond for our guests, and I'm happy to hear of the excellent service that they provided you. They will be happy to read your feedback. We look forward to seeing you again in September! Warm regards, Maria Ghebresselasie General Manager
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I came to Amsterdam to see family after a year and also to help my mother move out of her previous place. I decided to stay at the Hilton just as a natural decision. The room quality was absolutely perfect. The cleanliness, room size, furniture layout, etc. I was probably lucky to get a room on the 8th floor, as the view was absolutely amazing. The breakfast was phenomenal on top of that. The scrambled eggs were excellent but the size of the portion of the sausages on the side was a little excessive. The fruit salad was good too, fresh fruits are used, all sweet and delicious. The staff were the most kind staff I have ever encountered in a hotel. Since my plans for my mother couldn’t work, I wanted to book my mother a room, and the receptionist was kind enough to offer a room right next to mine for a discount. The COVID situation is handled very well at this place. Every square centimeter of the place is sanitized. Overall, this place is highly recommended from me especially for the price at the time of my stay.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Ghebresselasie, General Manager at Hilton Amsterdam
Responded May 8, 2021
Dear easy_travel_135, Thank you for your nice review of our hotel! I greatly appreciate you taking the time to share such wonderful feedback, and am happy that you thoroughly enjoyed your stay and everything that Hilton Amsterdam has to offer. I'm delighted to know that you found the room to be of a high quality with a great view. We are fortunate to be in a great location with stunning views of the city. Our team has worked hard to creatively provide our guests with high quality food and beverage offerings through our take away service, and I'm pleased to hear how much you enjoyed the great breakfast that we provide. Thank you especially for recognizing our dedicated team members, as they go above and beyond every day to ensure that all of our guests feel welcome. It was an absolute pleasure to have you and your mother as our guests, and we look forward to welcoming you back on your next visit! Kind regards, Maria Ghebresselasie General Manager
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We visited Amsterdam for a short weekend away and the team and Hilton were incredible.
We were originally booked by Easy Jet Holidays into the Max Brown Hotel in the city centre, however upon arrival at 3pm, they had no confirmation of our booking for 6 anywhere. Easy Jet didn’t send our booking to them so we were left homeless in the middle of Amsterdam.
After a few hours on the phone to Easy Jet, they booked us in for 2 nights at the Hilton Apollolaan, Amsterdam. The staff at the Hilton were incredible. We were greeted upon arrival, and had a hassle free check in. The rooms were clean and well presented. The facilities and amenities available are outstanding. Nothing is ever too much, they take your bags for you to a holding room if you have to check out a few hours before your flight and want to explore.
Although the location isn’t directly in the centre, we didn’t find this a problem with it being a 30 minute walk, which was easy as you can explore the streets of Amsterdam on the way. Lovely walk. Or there are trams in all directions only a few minutes walk away.
The customer service is what they should take pride in. Nothing is ever a problem and the staff make sure to go above and beyond to help you.
I would just like to say a special thank you to all the staff at the Hilton. After Leaving a sentimental childhood toy in the room, the staff went above and beyond to try find him. I was devastated expecting to never see him again but two weeks later, the toy has just arrived back in England and I couldn’t be more thankful to everyone involved. They kept me informed daily and provided the most amazing service.
The staff are a credit to Hilton, and should all be thanked individually for there efforts in making our stay a pleasure.
Thank you Hilton Amsterdam for all you help during my stay and upon my return to the UK. I would definitely come back and stay again. THANK YOU!
Amy
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, it's a chain hotel. However, sometimes when everything about your trip is unknown, staying at a Hilton is a welcome comfort. This location in particular was in a quiet and lovely residential neighborhood, about a 15 mins walk to the Van Gogh and Rijksmuseum or a 4 block walk to the #2 tram to the center of town of the #397 bus to the airport. The rooms were exceptionally clean and spacious, the staff friendly and accomodating and the free breakfast (for Diamond members - not sure for others) was delicious and offered a mostly English array with various breads, cheeses and fruits. Excellent coffee as well.
A highly recommended Hilton and a lovely respite from the hustle and bustle of central Amsterdam.
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Date of stay: April 2022Trip type: Traveled solo
Room Tip:Parking available - not sure of cost; clean and spacious rooms, Italian restuarant on premise as...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hilton Amsterdam Team, Gastenservice/Front Office at Hilton Amsterdam
Responded Apr 21, 2022
Thank you very much for your kind review and delighted to see that you enjoyed our location, clean rooms, the breakfast and our friendly staff. We hope to welcome you here again when your travels bring you back to Amsterdam.
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Recently stayed here for a weekend. It was our 4th stay within the last 12 months and unfortunately we won't be back for a while since the Diamond benefits (that were excellent during our previous 3 stays) have been seriously downgraded.
Only a modest upgrade to an executive room (plenty of junior suites were available when I checked), reduced choices for happy hour drinks (limited to 2 per person) and extremely limited snacks provided (I am not kidding when I say that they obviously budget 1€ pp to create these snacks).
Breakfast was good (but charging extra for benedict eggs is a bit nitpicking).
We won't rush back, there are definitely better value options to be found in Amsterdam at the moment (also for non-elite guests).
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Date of stay: July 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Ghebresselasie, General Manager at Hilton Amsterdam
Responded Sep 11, 2021
Dear Delectatio, Thank you for taking the time to share feedback on your stay with us. Please accept my apologies that your stay did not meet your expectations. We value and respect your loyalty as a Diamond member, and I regret if this was not the impression that you received. Your feedback is important to us, and gives us the opportunity to ensure that we are always providing the best experience possible to our guests. I am pleased to share with you that we have just begun offering a new buffet style set up for our executive guest benefits, served in the exclusive Canal Section of our Roberto's Restaurant. I do hope that you would consider staying with us again so that you could experience our new offering. We would love the opportunity to have you as our guest a second time. Thank you for staying with us, and please let me know if I can be of any further assistance. Warm regards, Maria Ghebresselasie General Manager
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Visiting family in Amsterdam and this hotel was a bonus. The location was convenient, and staff were always ready to answer questions or provide service. We were able to walk or Uber to all tourist locations. We were able to access the complimentary sky lounge which was also excellent. This will be our go-to Amsterdam hotel going forward.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip:Ask for the canal room to look over the city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
to be honest I didn't use it but it's sur they have a gym you can use the chatbot or maybe you can call them directly the front desk is very helpful they will provide you all info needed
Hi. If I remember correctly, there is a bus or tram (public transportation) that goes straight to the airport. The bus/tram stop is about 5-10 min walk from the hotel.
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$210 - $454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton amsterdam hotel amsterdam, hilton international amsterdam, amsterdam hilton international
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamApollobuurt / Amsterdam South / Oud Zuid
NUMBER OF ROOMS
271
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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