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DoubleTree by Hilton Amsterdam Centraal Station

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Oosterdoksstraat 4 1011 DK, 1011 DK Amsterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3420)
Room & Suite (960)
Dining (250)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Amsterdam Centraal Station
Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#107 of 411 hotels in Amsterdam
Location
Cleanliness
Service
Value
Travelers' Choice
Step into DoubleTree by Hilton Amsterdam Centraal Station and begin your visit with one of our famous freshly-baked chocolate chip cookies. are you here for business? or pleasure? Everything is within your reach, thanks to our central location. Take in our spectacular views over the city and IJ river from SkyLounge Amsterdam. Want to take a break from the city? The Dutch coastline is located less than an hour away by car and public transportation! The hotel has 557 stylish guest rooms. Each one luxuriates in floor-to-ceiling windows to provide a sense of air and space. There is a power shower for you to relax in after a long day and you can use the TV provided in every guest room for recreation, or the complimentary Wi-Fi. The hotel is located in the city centre within walking distance from Amsterdam Centraal Station. The historic city centre, famous shopping streets, the different congress centres and all of the city's cultural heritage are within your reach.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Indoor play area for children
Taxi service
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Rooftop bar
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Wardrobe / closet
Iron
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbor View
Languages Spoken
English, Dutch, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
197Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
8,752Reviews294Q+A100Room tips
Traveler rating
  • 4,252
  • 3,056
  • 936
  • 296
  • 213
Time of year
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Popular mentions
gph2016 wrote a review Yesterday
Amersfoort, The Netherlands4 contributions4 helpful votes
We decided to spend a weekend in Amsterdam and had booked the Double Tree Hilton as a package with room, breakfast and diner included. When we arrived we were greeted by the staff at reception in a very friendly and pleasant manner. Due to Covid-19 everything is different and the reservation for the restaurant that we had made was not transferred from one restaurant to another (the restaurant that we had reserved at was closed due to Covid-19 and we were transferred to the Sky Lounge. The room, which allegedly was a superior room was a little disappointing. Despite being clean and tidy it did not gave us the impression of a superior room. The furniture did not match and gave the impression that it was put together without much thought. The bathroom was very small and had a simple shower build in. There was little room to move. Also at least one floor tile was loose and wobbly. In itself not a bad experience but not what you expect from a superior room type. The Sky Lounge was impeccable and arguably one of the best experience that we have had in a long time. We arrived late and decided to have dinner there on the first night. The service was incredible, staff were very friendly and visibly enjoyed themselves. The food was great and the service incredible, they accommodated for everything and did everything possible to make the experience memorable. Breakfast the next morning was the same experience, simply wonderful with great food. Then the surprise three course dinner that night, more of the same. Simply fantastic. Finally breakfast on the last day was again an experience to remember. Our compliments to the staff of the Sky Lounge, you made our experience this weekend one that we will remember for a long time.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: Ask for a room between level 6 and level 11 on the city side (Oosterdok side) otherwise you will...
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1 Helpful vote
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Mark C- wrote a review Sep 2020
Belgium75 contributions45 helpful votes
Hotel's Favorite
I found that I was welcomed at the reception very professionally by Daniela. Was well recognized as a Diamond member with a very nice upgrade. As well the hygiene in the hotel during this time of the Corona virus was top notch where I felt safe and secure. The hotel overall was very clean, modern, with value for money was well seen. As well the Skylounge and the breakfast were excellent. Thank you to Manny in the Skylounge as well. I plan to stay at the Doubletree on all my return trips to Amsterdam. This is the perfect hotel if you want to visit central Amsterdam.
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Date of stay: September 2020
Value
Location
Service
Room Tip: Perfect hotel for a Central Amsterdam visit
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1 Helpful vote
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Response from Caroline Receveur, General Manager at DoubleTree by Hilton Amsterdam Centraal Station
Responded Sep 24, 2020
Dear Guest, What a wonderful 5-star rating and thank you for reviewing your stay! I am pleased to see that you were welcomed by Daniela in a good way and were satisfied with the upgrade and the cleanliness of the hotel, during the COVID-19 virus. Furthermore, I would like to thank you for providing us with such lovely comments regarding the services of our Food and Beverage outlets. Your positive feedback will be certainly communicated towards the teams! We are already looking forward welcoming you again in the future. Warm Regards, Caroline
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alex189. wrote a review Oct 2020
Amsterdam, The Netherlands16 contributions11 helpful votes
I hope its not too late to post this but I just wanted to appreciate 3 of the staff members who were the stars of my previous stay. Noemie who checked me in impeccably and offered me the best of the best treatment I could have ever asked for! Daniela with her exquisite and exceptional humor and quick service in providing me all the amenities that I needed during my stay, and Manny - a very attentive bar employee at the Sky Lounge who ensured our cocktail night hang out (my best friend and I) has received the best and most attentive treatment! Well done guys! Hope to see you again soon! Stay safe! Alex
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Date of stay: August 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Caroline Receveur, General Manager at DoubleTree by Hilton Amsterdam Centraal Station
Responded Oct 18, 2020
Dear Alex, Thank you very much for still having shared your feedback with us and for being our guest. I am pleased to read that you obviously enjoyed your stay, whilst the Front Desk and SkyLounge team members have contributed to creating a memorable experience for you and your friend. We will certainly share these lovely comments with them. We appreciate your visit and hope to have the pleasure of welcoming you back in the future again. Warm Regards, Caroline
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Claudiu C wrote a review Sep 2020
Dublin, Ireland172 contributions31 helpful votes
We had 3 rooms booked at this hotel for 3 nights and starting from the reception they delayed our check in for no reason, we waited so long to check in. After this I went to the rooftop bar because it was recommended by my cousins that is a good idea to have a drink and maybe something to eat , I found a guy there at the reception upstairs and I’ve made a reservation for 6 person for next day. All good until we went there and another person was there now to receive us , surprise!!! Nobody new about our table reservation ?!?!? Are you kidding me ??? That guy didn’t do the reservation for me yesterday!!!!! Ok I understand mistakes can happen but I was a guest in this hotel I was aspecting that at least they will find a solution , so we arrived at the rooftop and they told us that there is no reservation made on my name , they didn’t bother to fix the issue .....that is a problem! Not to mention that every time I would like to use the lobby toilet someone would ask me every time who I am if i stay there , come on this is ridiculous! The location is good the hotel is big but the service is not what I expected. Change the way you treat your guests! I will never stay here again !
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from Caroline Receveur, General Manager at DoubleTree by Hilton Amsterdam Centraal Station
Responded Sep 30, 2020
Dear Guest, Thank you for reviewing your stay and taking the time to inform us about the inconveniences. I am terribly sorry that your stay was not up to your expectations, such as the delay upon check in, the reservation in the SkyLounge Amsterdam and there was no alternative resolution offered. Please accept my sincere apologies for the discomfort caused. Your feedback is highly valuable for us in order to improve our services and I thank you for that. Please be informed that I have already forwarded your comments to our Food and Beverage- and Front Office Management in order to follow up with the concerning team members. This is certainly not up to our service standards and we will discuss this with the team. Once more, I am terribly sorry that these incidents occurred during your stay. I hope, despite the inconveniences, you enjoyed your time in Amsterdam and I hope to have the chance to Make It Right with you during a next stay. Warm Regards, Caroline Receveur
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Reto1961 wrote a review Aug 2020
Geneva, Switzerland204 contributions88 helpful votes
Great location neat Central Railway station. Check in was friendly but somehow slow. My room was mid-size, my colleague got an upgrade to a junior suite. Breakfast was ä la carte and this was very very tasty and nice. Negative point : they do NOT offer room cleaning due to Covid 19 ! In my eyes, that's just a way to save some money as anyway they will have to clean the room once we left. Covid 19 is not a reason to inform you, that the room will not be cleaned. For this I rather go the a youth hostel.
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Date of stay: August 2020
Value
Location
Service
1 Helpful vote
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Response from Caroline Receveur, General Manager at DoubleTree by Hilton Amsterdam Centraal Station
Responded Aug 29, 2020
Dear Reto, I would like to start with thanking you for reflecting on your stay with us. We very much appreciate the valuable feedback from our guests as we are always looking for ways to enhance our services. Furthermore, I am delighted to read that you enjoyed the location of the hotel and the breakfast selection. I hope you had a great time in Amsterdam as well. However, I am saddened to read that the check-in, room size and no service offered during COVID-19 were not up to your satisfaction. As I certainly understand your point of view, I would like to apologize for any inconvenience caused. Please be informed that due to the COVID-19 virus, Hilton has put a new policy in place for all the Hilton hotels worldwide where no housekeeping service will be provided. Unfortunately this was not only our decision, as we understand it might come across the wrong way. For us and Hilton Worldwide, the most important is to guarantee the health and safety of our guests and our team members; therefore, certain measurements have been implemented. I hope for your understanding and that this might have clarified the miscommunication. I hope to have the pleasure of welcoming you back in the near future. Warm Regards, Caroline
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PRICE RANGE
$217 - $421 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamNieuwmarkt En Lastage / Oosterdokseiland / Centrum
NUMBER OF ROOMS
557
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Frequently Asked Questions about DoubleTree by Hilton Amsterdam Centraal Station
Which popular attractions are close to DoubleTree by Hilton Amsterdam Centraal Station?
Nearby attractions include Centraal Station (0.2 miles), Amsterdam Withlocals (0.2 miles), and Brews & Tales Amsterdam Craft Beer Tour (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Amsterdam Centraal Station?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Amsterdam Centraal Station?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Amsterdam Centraal Station?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Amsterdam Centraal Station?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton Amsterdam Centraal Station?
Conveniently located restaurants include Martine of Martine's Table, Eastwood Beer & Grill, and Grand Cafe 1884.
Are there opportunities to exercise at DoubleTree by Hilton Amsterdam Centraal Station?
Yes, guests have access to a fitness center during their stay.
Is DoubleTree by Hilton Amsterdam Centraal Station located near the city center?
Yes, it is 0.8 miles away from the center of Amsterdam.
Are any cleaning services offered at DoubleTree by Hilton Amsterdam Centraal Station?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Amsterdam Centraal Station offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Amsterdam Centraal Station?
The staff speaks multiple languages, including English, German, and Dutch.