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The Dylan Amsterdam

803 reviews
#24 of 402 Hotels in Amsterdam
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Keizersgracht 384, 1016 GB Amsterdam The Netherlands
011 31 20 530 2010
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About

4.5
Excellent
803 reviews
#24 of 402 hotels in Amsterdam
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam and Museum Squares are a short walk away. The Dylan offers rooms and suites with disctincly different styles. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi.
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Room & Suite (321)321
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Landmark view
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Dutch, German and 1 more
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
238Restaurantswithin 0.3 miles
168Attractionswithin 0.3 miles
Contact
Keizersgracht 384, 1016 GB Amsterdam The Netherlands
Name/address in local language
011 31 20 530 2010
E-mail hotel
Getting there
Amsterdam Airport Schiphol7 miSee all flights
Rotterdam Airport34 miSee all flights
NieuwmarktAmsterdam Metro15 min
WaterloopleinAmsterdam Metro16 min
Nearby restaurants
Chez Lorraine
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Bhatti Pasal - Authentic Nepalese Food
803 reviews
6 minAsian
The Chicken Bar
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6 minBarbecue
Coffeeshop Happy Feelings
135 reviews
6 min
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Nearby attractions
Escapist Amsterdam
186 reviews
6 minEscape Games
Van Stapele Koekmakerij
1,275 reviews
4 minSpeciality & Gift Shops
Happy Feelings Coffeeshop
330 reviews
6 minBars & Clubs
Chocolatl
175 reviews
5 minSpeciality & Gift Shops
See all nearby attractions
Neighborhood
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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803Reviews12Q+A100Room tips

Reviews

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Popular mentions
The best hotel
We spent three days at the hotel at the end of January 2020. I had stayed at the hotel for work some thirteen years ago and retained incredibly positive memories. This trip was with my wife to celebrate a special birthday and with our teenage children. I have not got a single negative thing to say about the hotel which is now my absolute favourite in the world! They offer a masterclass in service, having enough staff to ensure that you are spoiled and incredibly well looked after but treading with inspiration the delicate line between being attentive and stifling. All the staff are ridiculously polite, helpful and make the place feel special and worth the money. A huge thank you to the entire team who made our stay so special.
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Date of stay: January 2020Trip type: Traveled with family
Response from The Dylan A, General Manager at The Dylan Amsterdam
Responded 6 days ago
Dear Mr & Mrs Stanley, Thank you very much for sharing this lovely review. We are very excited and honored to read you visited us thirteen years ago and chose to stay with us again. It is a pleasure to read you have enjoyed the service of our staff, we will pass on your compliments to our team. We look forward to welcome you to The Dylan during your next visit to Amsterdam. With kind regards,  René Bornmann  General Manager  The Dylan Amsterdam 
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Hotel's Favorite
Beautiful, welcoming experience
Second time here, highly recommended. Hotel just gorgeous Room stylish, spacious and a calm oasis Staff kind, knowledgeable, accommodating Location perfect One of my favorite hotels worldwide. Top notch but not snooty. Luxurious but not self-important.
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Date of stay: November 2019
Value
Rooms
Service
Response from The Dylan A, General Manager at The Dylan Amsterdam
Responded Jan 2, 2020
Dear Sir, Madam, It is wonderful to read you chose our hotel to stay for the second time. We are very delighted to read you have enjoyed the spacious and calm room, our staff and the location of the hotel. We are very much looking forward to welcome you back for your third visit. With kind regards, René Bornmann General Manager The Dylan Amsterdam
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Thought they'd improved ... wrong again
The last time I stayed there was about 6 years ago, and my then-husband wrote the review. I think it was two stars, also. We had been appalled by the price vs value vs quality aspects of the hotel, and didn't hesitate to mention it, since we thought the hotel would take it to heart and improve. I don't believe they did. The last time, we were given a suite on a top floor overlooking the street - don't ever do this if you want some sleep. So this time we made sure that the room was inside, away from the incredible noise that a "waking up" Amsterdam can make. Oh My God. Never again. We paid in US$ about $610 for party-goers until God knows when. I finally pulled out my ear phones (try sleeping with ear phones, it isn't pretty), covered my ears, turned on an audio book, and got some sleep that way. The food was ok, but when it takes forever to get it, and it is so prettily arranged on the plate, I would like to remind the chef that it also has to be well cooked and taste good. It was passable. I am reminded that this hotel is more affordable for those who live in Europe and pay in Euros. At the current exchange rate, this hotel is extremely expensive. It is a gorgeous spot to stay, a perfect spot, in fact, for staying in Amsterdam, which is the reason I gave it a second try. …
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Date of stay: May 2019
Perfect location for exploring Amsterdam
Really lovely hotel in a great location for exploring the beautiful city of Amsterdam. The front of house, bar team and housekeeping were all friendly, helpful and professional. Lovely room overlooking the inner courtyard, slightly small but perfectly OK for a couple of nights as a base. All clean, good quality linen on a comfortable bed, plenty of towels and toiletries. Breakfast expensive but there are loads of very good cafes, bars and restaurants all easy walking distance.
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Date of stay: January 2020
Value
Location
Service
Response from The Dylan A, General Manager at The Dylan Amsterdam
Responded 2 weeks ago
Dear Mrs Karen, Thank you very much for taking the time to write this review on TripAdvisor. We are pleased to read you have enjoyed the service of our front of house, bar and housekeeping team and the location of the hotel. We look forward to welcoming you again in the near future. With kind regards, René Bornmann General Manager The Dylan Amsterdam
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The best of Holland
The Dylan excelled in every area. We were fortunate to spend NY Evening at Vinkeles for dinner - 5star meal. The Service at every level and from all departments was outstanding. Its location was central and beautiful. Comfortable walks to two world- class exhibitions at the RijkMuseum and the Hermitage. One minor criticism was the lack of English language news and entertainment on the hotel’s TV. Our Junior suite with canal view was spacious and well appointed .
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Date of stay: December 2019
Response from The Dylan A, General Manager at The Dylan Amsterdam
Responded Jan 9, 2020
Dear Mr Frederick, Thank you very much for sharing this lovely review. We are excited to read you have enjoyed your dinner during New Year’s Eve in Restaurant Vinkeles, the location of the hotel and the Junior Suite with canal view. Your feedback is highly appreciated and we will share it within our team. It was a pleasure welcoming you at The Dylan Amsterdam and we look forward to welcome you again soon. With kind regards,  René Bornmann  General Manager  The Dylan Amsterdam 
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PRICE RANGE
$396 - $954 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the dylan hotel amsterdam, dylan hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-West / Canal Ring (Grachtengordel) / 9 Little Streets (Negen Straatjes) / Centrum
NUMBER OF ROOMS
40
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Frequently Asked Questions about The Dylan Amsterdam
Which popular attractions are close to The Dylan Amsterdam?
Nearby attractions include Escapist Amsterdam (0.3 miles), Van Stapele Koekmakerij (0.2 miles), and Happy Feelings Coffeeshop (0.3 miles).
See all nearby attractions.
What are some of the property amenities at The Dylan Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
See all property amenities.
Which room amenities are available at The Dylan Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
See all room amenities.
What food & drink options are available at The Dylan Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
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Is parking available at The Dylan Amsterdam?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
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What are some restaurants close to The Dylan Amsterdam?
Conveniently located restaurants include Chez Lorraine, Bhatti Pasal - Authentic Nepalese Food, and The Chicken Bar.
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Are there opportunities to exercise at The Dylan Amsterdam?
Yes, guests have access to a fitness center during their stay.
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Does The Dylan Amsterdam have an airport shuttle?
Yes, The Dylan Amsterdam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Is The Dylan Amsterdam located near the city center?
Yes, it is 0.2 miles away from the center of Amsterdam.
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Are any cleaning services offered at The Dylan Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
See all property amenities.
Does The Dylan Amsterdam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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