The Dylan Amsterdam
Keizersgracht 384, 1016 GB Amsterdam The Netherlands
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About
#28 of 419 hotels in Amsterdam
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.0
2023 Travelers' Choice Best of the Best
Discover The Dylan, Amsterdam’s best kept secret. An independent luxury boutique hotel in a historical building, once the first theater of Amsterdam where the painter Rembrandt worked as a production assistant. Located on the prestigious Keizersgracht canal in the heart of the trendy 9-streets shopping area. Every room is refined and distinctly unique, just like the hotel’s guests. Rooms are available in four different styles and combine historical features with contemporary design. The Dylan is known for its excellent culinary offerings. Michelin Star awarded Restaurant Vinkeles offers guests a culinary experience best described as “exciting, modest and refined”. Informal Bar Brasserie OCCO is famous for its “High Wine”, a fun take on High Tea. The secluded garden, with quintessential Dutch architecture, is a true hidden gem in the center of Amsterdam. Explore the city from the water with the hotel’s private salon boat. All principal museums are walking distance from the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Boating
Hiking
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Dutch, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
301Restaurantswithin 0.3 miles
212Attractionswithin 0.3 miles
Keizersgracht 384, 1016 GB Amsterdam The Netherlands
Name/address in local language
E-mail hotel
Getting there
NieuwmarktAmsterdam Metro15 min
WaterloopleinAmsterdam Metro16 min
Rental CarsSee rental cars from $54/day
907Reviews14Q+A100Room tips
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Had the most incredible experience staying at The Dylan hotel for our honeymoon. We were welcomed immediately with drinks and snacks. Received a tour of the hotel and they helped us secure dinner reservations. We had turndown service every night where they left us treats, closed our blinds, and laid out slippers. The hotel room was gorgeous and they had AC! We rented bikes from the hotel which made for a fun and convenient experience. Best customer service ever and we will absolutely be back!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
I cannot rate The Dylan highly enough. From the moment we arrived we experienced exceptional service. The staff were incredibly helpful and welcoming, making our entire stay comfortable and easy. We had requested a quiet room with a shower, and enjoyed exactly that. Beautiful large windows overlooking the courtyard and a very nice bathroom with heated tile floors made our recovery from jet lag very pleasant. The staff can help with activities, dinner reservations, transportation and more. The restaurant and bar/lounge is a great place to take a break from the bustling city and enjoy an exceptional cocktail or coffee. I am a tea drinker and the looseleaf tea service was maybe my favorite thing about our stay. If you are looking for a comfortable base for exploring the city, in a great neighborhood, and with first class service, the Dylan is for you!…
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dylan Amsterdam, General Manager at The Dylan Amsterdam
Responded May 30, 2022
Dear Ellymags, First and foremost, we would like to thank you on behalf of the entire team for your glowing review. It is wonderful to read that you had a real “home away from home” experience from the momemt you arrived. Additionally, we are glad to see that as a real tea-drinker, you were able to enjoy the delicious tea served in Bar Brasserie OCCO. We will make sure the praise is passed along to the entire team. We look forward to welcoming you again in the future! With kind regards, Rene Bornmann General Manager The Dylan Amsterdam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved a room in November of 2022 for June 2023. Two days before my stay (and 3 hours after I was allowed to cancel) the hotel emailed me and told me that my room had steep stairs between the bedroom and the bathroom, Why didn't they inform of this earlier? There is no indication of this situation on their website. I was able to cancel because I had booked through AMEX Platinum. I had to scramble around at the last minute and find a room and the room was twice the price of the room that I had reserved at the Dylan.
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dylan Amsterdam, General Manager at The Dylan Amsterdam
Responded yesterday
Dear guest, Thank you for taking the time to express your experience regarding your booking journey with us. I am sorry to learn that we have not been able to provide you with a room to your liking. Our reservations team have tried to inform you about the lay-out of the room that you booked already mid-March. The room does indeed come with a staircase and we have specified this on our website too. We will review the booking process following your negative experience and see how we can improve this for our future guests. As the comfort of our guests is our highest priority, we thought to have provided a suitable solution by waiving our cancellation fee. Yet it is to my regret to read your 0-star review. We hope to have an opportunity of actually welcoming you to The Dylan soon, so we can show you that we strive to provide service at the highest standard. Should you wish to further discuss your feedback, I would be happy to do so offline. Kindest, René Bornmann General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms, the food, and the service were all 5 star for our stay, and with two little ones in tow, my husband and I were grateful! We had two comfortable adjoining rooms that were quiet and the breakfast buffet and fact that everyone always remembered our names and our kids were probably the highlights, though we really enjoyed the private canal cruise. Upon our arrival, the shower had an issue with draining but they fixed it right away. We would definitely stay here again and a little tip: one of the top French fry spots is right around the corner!
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We spent 5 days at The Dylan and loved our time there. All of the staff there were top notch, extremely pleasant and eager to please. Room was very comfortable and the bed/linens so comfortable. The food at the Occo was very good. Great location for visiting this amazing city. Great job!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: You’ll love this place. Excellent location!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Dylan is situated on one of the main canals of Amsterdam, at walking distance to most of the main attractions of Amsterdam. The building used to be the first theatre of Amsterdam and it still feels like a historic location. The rooms are big, the staff is amazing, always ready to help. It feels like home, not like a hotel. We would love to stay there again, hopefully for longer.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
4 nights was NOT enough! What a find!!! We arrived on Friday afternoon to a very warm Amsterdam and an even warmer greeting from the Dylan and staff. What a fabulous location to start with but the whole ambience and setting is just perfect for exploring and shopping! We only had 4 nights and 3 of those nights we had plans to meet friends, so on Monday when we were on our own, my husband and I thought we would book into the 2* restaurant for supper. Can you imagine the disappointment when we realised it was closed🙈 well we will have to return for sure and pre book!! The breakfast was delicious and plentiful, exquisitely served, at the bar in the evening drinks were served with accompanying nuts and olives. The bed was so comfy, room was spacious, lovely Aesop toiletries and service excellent. There is a little gym which is great. Everywhere is immaculate and with very well presented, polite and helpful staff. Nothing seemed too much trouble. Oh and the bikes looked comfy and so smart, something else for next time! I honestly have NOTHING negative to say about the Dylan 👏👏👏👏👏…
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Oh I wouldn’t bother with a car, taxis and Ubers worked well until the roads were closed for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything was great. What stood out the most is the service. All the staff were friendly and very helpful. The location is perfect for walking to great stores and restaurants. We only had one meal at the hotel (breakfast) and it was great.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was my second visit. Still very good hotel. There were two things that needs improvement. Tv was outdated and really small. No good way to connect external devices. Sound proofing is something that is quite often difficult to improve especially when the building itself is not the most modern. But what is pretty easy to improve is the door between connecting rooms. The service and cleanliness were excellent.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room 46 this hotel was exceptional in every way. The attention to detail and sophisticated offerings are beyond compare. I’m told rooms are all different but ours was perfect. The staff are probably the most attentive best trained people I’ve ever encountered. Highly recommend this hotel.
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$560 - $1,133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the dylan hotel amsterdam, dylan hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-West / Canal Ring (Grachtengordel) / 9 Little Streets (Negen Straatjes) / Centrum
NUMBER OF ROOMS
40
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Frequently Asked Questions about The Dylan Amsterdam
Which popular attractions are close to The Dylan Amsterdam?
Nearby attractions include House of Rituals (0.3 miles), Escapist Amsterdam (0.3 miles), and Het Koekemannetje (0.03 miles).
What are some of the property amenities at The Dylan Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Dylan Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Dylan Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Dylan Amsterdam?
Yes, paid public parking nearby, paid public parking on-site, and street parking are available to guests.
What are some restaurants close to The Dylan Amsterdam?
Conveniently located restaurants include Fabel Friet, Brasserie Ambassade, and Bhatti Pasal.
Are there opportunities to exercise at The Dylan Amsterdam?
Yes, guests have access to a fitness center during their stay.
Does The Dylan Amsterdam have airport transportation?
Yes, The Dylan Amsterdam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Dylan Amsterdam located near the city center?
Yes, it is 0.2 miles away from the center of Amsterdam.
Are any cleaning services offered at The Dylan Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Does The Dylan Amsterdam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.