Our room was spacious and looked onto the canal. All employees were helpful, kind and welcoming. Breakfast was wonderful. Made our visit memorable. Ask for a room facing the canal. Small bar area near the lobby was great for a before turning in night cap.
This was a real gem of a find. Our host could not have been more friendly and helpful. The steps would be challenging to older folk but not problem for us. Perfect location to walk from or use public transport. Great places to eat and drink just yards away
Pros Good service, friendly staff with good knowledge Comfy bed Visually pleasing Good location Good facilities - amazing free toiletries Cons Having to pay for hot breakfast items inc tea or coffee Charging €12 for the cocktails when we checked out despite the menu saying €10!!! Dodgy shower - goes hot and cold all the time Noisy church bells that chime every 15 minutes
Would loved to have stayed here but couldn’t get beyond the incompetence of the reservations people. Was offered a rate for two of the more expensive rooms for a booking a few months hence, and told if I joined the membership programme there would be a further 15%off this rate. Yippee! Duly signed up and went back with the promo code to book, to be told by another reservations agent, forget the 15% code, you can have 30% off on a “winter deal”. Said “ yes please let’s book”, to be told “sorry that doesn’t apply to your dates” . Said “no matter I’ll have the15% discount please” only to be told that the original price quoted already included a discount, so I couldn’t have that either. When I queried the quote in writing - which clearly stated the discount would be applied on the rate above - the hotel admitted their agent had made a mistake, and refused to honour the discount. At this point I looked on the online booking to find there were cheaper rooms available for the dates I’d asked for, which hadn’t been offered by email, so I phoned the hotel to check out this availability. A different reservations agent told me, even though it was showing on the website as available, this cheaper room was full. At this stage I gave up entirely, having wasted 48h on emails and calls getting me nowhere, and booked elsewhere.…
Everything was perfect from arrival to departure. Friendly staff who went out of their way to make sure my friends and I had everything we needed/wanted. Great combination of charming and classy interior. Perfect location! If I should point out something less than perfect, it must be that the prepaid breakfast wasn’t worth the money.
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