Sofitel Legend The Grand Amsterdam
Sofitel Legend The Grand Amsterdam
Oudezijds Voorburgwal 197, 1012 Amsterdam The Netherlands
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Avg. $466 /night, 12/14 - 12/15
$643
per night
$489
per night
$335
per night
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About
#13 of 413 hotels in Amsterdam
Location
4.8
Rooms
4.6
Value
4.2
Cleanliness
4.8
Service
4.7
Sleep Quality
4.7
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Located between two historical canals in the heart of the city, Sofitel Legend The Grand Amsterdam boasts a rich history. From a 15th-century convent to royal lodgings to Dutch admiralty headquarters to the city hall of Amsterdam. The Grand offers five-star luxury in a unique ‘Amsterdam’ ambiance, furnished with French elegance and grandeur. All 178 rooms, including 52 suites with Butler Service, offer a harmonious blend of traditional and contemporary French design, including Dutch style elements. Experience exceptional gastronomic quality in the accessible atmosphere of restaurant Bridges or discover the the Mediterranean cuisine at Oriole Garden Bistro. The Sofitel SPA offers an escape from the hustle and bustle of the city. The Garden Terrace can be found in the inner garden and Library ‘Or’ is the ideal place to enjoy the afternoon tea. The Grand boasts 19 meeting- and event facilities of which five are listed as historical monuments.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Bicycles available
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Sauna
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Boating
Aerobics offsite
Bicycle tours
Bowling offsite
Squash offsite
Tennis court offsite
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Dutch and 2 more
Hotel links
Location
Oudezijds Voorburgwal 197, 1012 Amsterdam The Netherlands
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Amsterdam Airport Schiphol
7.3 mi•
See all flights
Rotterdam Airport
34.4 mi•
See all flights
Nieuwmarkt
6 min•Amsterdam Metro
Rental Cars
631 Restaurants
within 0.3 miles
Reviews
4.5
3,862 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Sofitel Legend The Grand Amsterdam enchants many with its historical charm and picturesque canal views, ensuring a relaxing ambiance. Guests often laud the attentive and friendly service, which enhances their experience.
The strategic central location garners appreciation, offering a balance of convenience and tranquility. Despite commendations for the hotel's spacious rooms and cleanliness, some travelers question the value, feeling that the high costs do not always correlate with the amenities and room features provided.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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Traveler rating
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- 542
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Detailed Reviews
Hotel's Favorite
The SOFITEL THE GRAND in Amsterdam is a true legend. Everything is sublime. Beautiful courtyard, out of sight and quiet. During the summer season, the restaurant also offers terrace dining in a private courtyard. Two restaurants: one gourmet, the other simpler. Attractive whisky bar. The lobby is spacious and pleasant. Rooms are large, well-appointed and very well soundproofed. The "plus" is also the very conscientious staff, present but discreet, offering personalized service. There is a swimming pool. The hotel is right in the center of Amsterdam, just a few minutes from the train station.
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Date of stay: August 2023
Rooms
Cleanliness
Service
Room Tip: Suite for the spae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Aug 18, 2023
We extend our sincerest gratitude for your exceptional review and for choosing Sofitel Legend The Grand Amsterdam for your stay. Your wonderful description of our establishment is greatly valued. We are pleased that you found delight in our peaceful courtyard, savored our garden dining, and experienced comfort in our rooms. Your appreciation of these aspects is truly gratifying. Additionally, your kind acknowledgment of the positive impact our dedicated ambassadors made on your stay is truly appreciated. We hope to have the pleasure of welcoming you back to The Grand for another legendary stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to stay at the Sofitel because we had not been away the entire summer due to Covid so a break was long overdue. We chose the Sofitel because we wanted to go for dinner at Bridges which is one of our favorite restaurants in Amsterdam, but also because we wanted to be truly pampered.
Check in was really easy and after taking our luggage to our room, which was a beautiful Junior Suite, myself, my partner and our 13 year old went down to the pool which we had prebooked and which we were fortunate to have to ourselves.
Following an incredible massage we then had the 5 course menu at Bridges which was superb. The new laws meant that we could only drink alcohol until 8pm which is a bizarre measure but anyway, the head waiter offered to take the bottle of wine to our room but as we had a late checkout included in our package, we chose to have the wine with our lunch the following day.
Breakfast was not the usual buffet, for obvious reasons, but it was still delicious and plentiful with an a la carte menu that you can order from as many times as you like.
The cherry on the cake was Dennis, one of the hotels employees who has taught himself to play the piano and gave a mini concerto in the hotel lounge which was brilliant.
So if you want to be pampered for 24 hours or longer, then this really is the place to visit when in Amsterdam. I shall definitely be back.
PS Need to also add that everyone in the entire hotel wore masks and the place was spotlessly clean with plenty of hand gel stations throughout
Check in was really easy and after taking our luggage to our room, which was a beautiful Junior Suite, myself, my partner and our 13 year old went down to the pool which we had prebooked and which we were fortunate to have to ourselves.
Following an incredible massage we then had the 5 course menu at Bridges which was superb. The new laws meant that we could only drink alcohol until 8pm which is a bizarre measure but anyway, the head waiter offered to take the bottle of wine to our room but as we had a late checkout included in our package, we chose to have the wine with our lunch the following day.
Breakfast was not the usual buffet, for obvious reasons, but it was still delicious and plentiful with an a la carte menu that you can order from as many times as you like.
The cherry on the cake was Dennis, one of the hotels employees who has taught himself to play the piano and gave a mini concerto in the hotel lounge which was brilliant.
So if you want to be pampered for 24 hours or longer, then this really is the place to visit when in Amsterdam. I shall definitely be back.
PS Need to also add that everyone in the entire hotel wore masks and the place was spotlessly clean with plenty of hand gel stations throughout
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Date of stay: October 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Nov 6, 2020
Dear Guest, Thank you once again for choosing Sofitel Legend The Grand for your recent stay in Amsterdam. We are also very grateful for you taking the time to provide us with your impressions thereafter. It is most satisfying to read that you had a fantastic stay again. Your happiness, after all, remains our biggest concern. We are so glad you fully enjoyed our stay once again, and our teams will be very happy they were able to provide you with the experience you deserve. Even in these crazy and uncertain times. We hope you will indeed travel to Amsterdam and visit us again soon! In the meantime, we send you our warmest regards and, once again, much thanks.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
My wife and I and daughter's family stayed here for one night after a post-Christmas river cruise. Reception was as if we were royalty with multiple staff meeting us and then escorting our group to check-in and on to our rooms. Was needed as they were using the "down time" resulting from The Netherlands' pretty strict lockdown to refinish the lobby's floor and so had an interim location. Our room (#448) was nicely furnished and had a view of a canal. Plenty of storage and a very comfortable bed. Only wish was that there were more lights, although that would probably reduce the romantic feel, We had been advised that only room service was available as the restaurant was closed. After they found out that there were 6 of us in our party traveling together, they graciously volunteered to let us use one of the suites so we could all dine together at a large table. Location of the hotel is very convenient in the old section of the city and easily walkable, as well as being away from the normally hectic central core. The tranquility was even more evident as hardly anyone was out either walking or riding bicycles because of the lockdown and most shops/restaurants/bars were closed. The property is very nicely furnished and since there were so few guests, it felt like our own, albeit large and opulent, home. Prices for room service were very reasonable for this type of property and the quality of the food/wine. Again, great property with excellent staff. Would stay here again without question.
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Date of stay: January 2022
Value
Location
Service
Room Tip: Room #448 was quiet and convenient.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Jan 18, 2022
Dear valued guest, Thank you very much for taking the time to share your experiences with us after your recent stay in our hotel. We are very pleased to learn that you have had a comfortable and enjoyable stay after you returned from a river cruise. Sadly the hotel could not operate in its normal way due to the covid restrictions from our government but this also gave us the opportunity to personalize our service even more and to take that extra step to make your stay unforgettable. We are happy that this worked out well for you and I will certainly share your kind words with the team. I will also further discuss your comment concerning the lights in the room. Such comments are very valuable to us and we will certainly look into that. We hope to have the pleasure of welcoming you back with us! Assuring you of our best care and attention I remain, Yours sincerely, Emmy J. Stoel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying at the hotel was an absolute delight. We were able to park at the hotel, which is great since Amsterdam is a hard city to find a good parking spot, where the valet took care of our car. The hotel was well prepared for corona, since all staff member wore masks and hand sanitizer was available at all convenient locations. Even the pens for siging in had their own designated "dirty" and "clean trays! The hotel has a great, calm and luxureus feel and the room was great. We had an apartment with a private entrance which was ideal for our trips into the city. The concierge was so thouthful to make sure that a birthday cake was waiting for my girlfriend after got back from our first trip in the city. We also got a great recommendation for our dinner plans (the Lion Noir), where we got to see a lot of the city. In the pretty courtyard, we had a great breakfast and made our plans for the rest of the day. We wanted to visit the spa, which due to the corona precaution, we could book and have all to ourselves for over and hour, such luxury! So the experience of the hotel was very positive and we have no negatives to say about this great place. Would definitly recommend and stay again.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Aug 18, 2020
Dear Valued Guest, I hope this finds you well. Thank you for taking the time to write about your experience here on TripAdvisor. I am so glad to read that you were reassured by the measures we have put in place to help tackle the spread of the Covid-19 coronavirus. We indeed put a lot of effort into these procedures, also to ensure that they did not cause us to compromise on offering our guests the highest level of service and luxury possible. It is great to read that you felt we were successful in this. Furthermore, I'd like to thank you on behalf of the whole team for the wonderful compliments you've written. I will make sure to congratulate everyone on a job well-done. We hope to welcome you back soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is an oasis of calm among the chaos of Amsterdam which sits just outside its doors. The decor is beautiful and the bed is out of this world.
I would like to make a special mention of Tomas who greeted us so warmly on arrival. Luca who made breakfast one of the highlights of our day and Fabienne who is nothing short of a super star! My husband and I could not be more grateful for all of the help and effort she went to in order to make our time in Amsterdam wonderful. Lastly we cannot forget the fabulous bar tender in Bridges, sorry we do not have your name.
We stayed at The Grand for New Years Eve, we fully understand this is an exceptionally busy time for any hotel but anyone travelling at this time should mindful that Amsterdam is crazy busy and the good restaurants are booked months in advance. Due to this we were unable to dine at the hotel, although Fabienne did find us some other fabulous restaurants to go to.
What this hotel is seriously lacking is a good bar. The hotel actively discourage you from drinking in the bar at the bridges restaurant, we are lucky enough to have been allowed into this bar on our first night and it was very nice. New Years Eve we were dining outside of the hotel but wanted to get a drink before leaving, it was not even 7pm so still early, the Maitre D at Bridges was exceptionally rude and would not allow us to get a drink and ushered us out telling us they were fully booked. A hotel bar is fully booked all night, except we could see all of the tables still empty. I went on to explain we have a dinner reservation so would be leaving in 30mins all we wanted was a glass of champagne to celebrate the NYE and that surely seeing whole room of empty tables we could have a quick drink as a hotel patron but still were told no. I was honestly shocked that a hotel of this standard would be so dam right rude and unaccommodating. We told we could go to the Flying Dutchman pub, this poor excuse of a bar is nothing short of a broom cupboard, it has 8 stools which were already taken and doesn't even have a wine list. Honestly it begs belief, we left the hotel and on recommendation went to a lovely hotel nearby who would accommodate us and enjoyed a wonderful glass of champagne in their bar. The lounge is another area one might get a drink if they are lucky but every time we were there unless you could find someone to stop and ask for a drink you would struggle to even get a coffee.
This really did leave a sour taste in our mouth and sadly does not reflect well on what it meant to be a 5 star hotel. We would not stay here again.
I would like to make a special mention of Tomas who greeted us so warmly on arrival. Luca who made breakfast one of the highlights of our day and Fabienne who is nothing short of a super star! My husband and I could not be more grateful for all of the help and effort she went to in order to make our time in Amsterdam wonderful. Lastly we cannot forget the fabulous bar tender in Bridges, sorry we do not have your name.
We stayed at The Grand for New Years Eve, we fully understand this is an exceptionally busy time for any hotel but anyone travelling at this time should mindful that Amsterdam is crazy busy and the good restaurants are booked months in advance. Due to this we were unable to dine at the hotel, although Fabienne did find us some other fabulous restaurants to go to.
What this hotel is seriously lacking is a good bar. The hotel actively discourage you from drinking in the bar at the bridges restaurant, we are lucky enough to have been allowed into this bar on our first night and it was very nice. New Years Eve we were dining outside of the hotel but wanted to get a drink before leaving, it was not even 7pm so still early, the Maitre D at Bridges was exceptionally rude and would not allow us to get a drink and ushered us out telling us they were fully booked. A hotel bar is fully booked all night, except we could see all of the tables still empty. I went on to explain we have a dinner reservation so would be leaving in 30mins all we wanted was a glass of champagne to celebrate the NYE and that surely seeing whole room of empty tables we could have a quick drink as a hotel patron but still were told no. I was honestly shocked that a hotel of this standard would be so dam right rude and unaccommodating. We told we could go to the Flying Dutchman pub, this poor excuse of a bar is nothing short of a broom cupboard, it has 8 stools which were already taken and doesn't even have a wine list. Honestly it begs belief, we left the hotel and on recommendation went to a lovely hotel nearby who would accommodate us and enjoyed a wonderful glass of champagne in their bar. The lounge is another area one might get a drink if they are lucky but every time we were there unless you could find someone to stop and ask for a drink you would struggle to even get a coffee.
This really did leave a sour taste in our mouth and sadly does not reflect well on what it meant to be a 5 star hotel. We would not stay here again.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy S, General Manager at Sofitel Legend The Grand Amsterdam
Responded Jan 29, 2020
Dear Madam, Firstly, I'd like to thank you very much for choosing our hotel for your recent stay in Amsterdam, and furthermore for taking the time to write this review, which certainly contains much precious feedback. We are of course delighted to read that Tomas, Fabienne and Luca in turn contributed to a positive experience for you. They certainly all have an excellent sense for hospitality, and I will be proud to share your most kind words and congratulate them directly. Thank you. I am personally deeply perturbed by your account of events of this New Year's Eve in our establishment. Of course, it is, as you mention, an extremely busy time. However, despite that, our hotel patrons are most certainly always welcome for a glass of Champagne or a drink at any time during the opening hours of the bar. Please rest assured, we are conducting an internal investigation into the matter, as it absolutely does not reflect our usual practices -on any day of the year. It seems that in your case, we have not shown you the best hospitality we have to offer. I should very much like the opportunity to discuss your experience with you directly. I'd like to attempt to bring the matter to a happier conclusion. Should you be so kind as to afford us that opportunity, please e-mail us directly via h2783-gr@sofitel.com . We would be very happy to hear from you. Once again, Madam, please receive my profuse apologies. My team and I remain respectfully yours, at you disposal should you need anything whatsoever.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel as such is perfect if you want to explore Amsterdam by foot. You basically arrive, handover your car key for the valet parking and enjoy the city.
We got a nice prestige suite with canal view, directly beside the Spa (1st floor). This location seems to be the worse of the entire building, because it is directly above a roll door (gate) where almost all employees are coming in every morning. Windows were closed, curtains closed but even then we could not sleep after 6 anymore.
With the room comes a butler service. Don't take it as ist not worth it. You get a introduction to the room and a business card. 2 days later we met him at the elevator and he did not even recognized us or asked how the stay was so far.
This goes together with the entire service. The staff appears friendly but you see and feel that its not their passion to serve guests. They are there if you come and ask, but you do not get more than that. For 700€ per night - I expect better service and had this already several times across the world. Just to be clear - I do not have a problem to pay good for good service, but I expect to see it delivered then. Customer experience management is not reactive service. It is predictive and proactive and even if I am a bit biased working and teaching excellent services, I know and value how hard it is and what it takes to achieve that.
Breakfast was ok from a food perspective, but suffering from the same service issues. No plates available, ok: i can ask for that. Empty trays with (or better without cheese), well the may refill later and i can take something else. If you ask for butter, you get the hint that this should be on the table ... nine .. because it wasn't. 3 times out of 4!
The entire service is also not the most silent one. Sometimes clumsy, always loud and too many people for this lack of responsiveness.
It is not the hotels fault that almost no guest is waring a face mask in that restaurant (when serving themselves at the buffet) but it is a bit weird.
To finalize this experience we haven't been asked how the stay was at checkout ... well ... can be now read above.
We got a nice prestige suite with canal view, directly beside the Spa (1st floor). This location seems to be the worse of the entire building, because it is directly above a roll door (gate) where almost all employees are coming in every morning. Windows were closed, curtains closed but even then we could not sleep after 6 anymore.
With the room comes a butler service. Don't take it as ist not worth it. You get a introduction to the room and a business card. 2 days later we met him at the elevator and he did not even recognized us or asked how the stay was so far.
This goes together with the entire service. The staff appears friendly but you see and feel that its not their passion to serve guests. They are there if you come and ask, but you do not get more than that. For 700€ per night - I expect better service and had this already several times across the world. Just to be clear - I do not have a problem to pay good for good service, but I expect to see it delivered then. Customer experience management is not reactive service. It is predictive and proactive and even if I am a bit biased working and teaching excellent services, I know and value how hard it is and what it takes to achieve that.
Breakfast was ok from a food perspective, but suffering from the same service issues. No plates available, ok: i can ask for that. Empty trays with (or better without cheese), well the may refill later and i can take something else. If you ask for butter, you get the hint that this should be on the table ... nine .. because it wasn't. 3 times out of 4!
The entire service is also not the most silent one. Sometimes clumsy, always loud and too many people for this lack of responsiveness.
It is not the hotels fault that almost no guest is waring a face mask in that restaurant (when serving themselves at the buffet) but it is a bit weird.
To finalize this experience we haven't been asked how the stay was at checkout ... well ... can be now read above.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: do not take canal view rooms at 1st or 2nd floor - especially not close to the SPA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Nov 15, 2021
Dear valued guest, Thank you very much for the time you have taken to share your feedback and concerns after your recent stay with us. We sincerely regret that your stay was not a comfortable and enjoyable one with the service and attention you should expect from us. I have sent you seperately an apology by e-mail for our shortcomings during your stay. Please reach out to me so we can further discuss your findings and in order for us to make amends. It is by receiving feedback from our guests that we are able to further improve our services and facilities so your comments are very valuable to us. Yours sincerely, Emmy J. Stoel GeneralManager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with my fiancé for 5 days and 4 nights and everything about the place, from the moment we walked into the courtyard to the moment we left, was spectacular.
The property itself is in a fantastic location in central Amsterdam, and while it is a short walking distance to all the major attractions, feels like a peaceful little haven on a relatively safe and quiet block. It’s a stunning property with a lot of history, but is spotless inside and out. The lobby is warm and inviting, and the rooms are spotless and a nice blend of classic with modern touches. We used the gym and indoor pool, which are rare finds at hotels in Amsterdam.
What made this place stand out, aside from the physical space, was the staff. Everyone, from the staff at the front door to the reception area, housekeeping, and dining room were friendly and went out of their way to be helpful. When needed outlet adapters, a vase, scissors, a COVID test, everything was made available with ease and the utmost courtesy.
The breakfast was outstanding, featuring a buffet with a variety of a la carte items, and the staff there was phenomenal.
I would come back to this property in a heartbeat and would gladly recommend it to anyone staying in Amsterdam.
The property itself is in a fantastic location in central Amsterdam, and while it is a short walking distance to all the major attractions, feels like a peaceful little haven on a relatively safe and quiet block. It’s a stunning property with a lot of history, but is spotless inside and out. The lobby is warm and inviting, and the rooms are spotless and a nice blend of classic with modern touches. We used the gym and indoor pool, which are rare finds at hotels in Amsterdam.
What made this place stand out, aside from the physical space, was the staff. Everyone, from the staff at the front door to the reception area, housekeeping, and dining room were friendly and went out of their way to be helpful. When needed outlet adapters, a vase, scissors, a COVID test, everything was made available with ease and the utmost courtesy.
The breakfast was outstanding, featuring a buffet with a variety of a la carte items, and the staff there was phenomenal.
I would come back to this property in a heartbeat and would gladly recommend it to anyone staying in Amsterdam.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Would definitely go with a superior room. Much roomier and more comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Nov 25, 2021
Dear valued guest, We are honoured we could welcome you and your fiance for such an special occasion. I would like to thank you very much for the time you have taken to share your experience and I will make sure to share your kind words with the rest of the team. We are looking forward to welcome you again in the future in Sofitel Legend The Grand Amsterdam! Yours sincerely, Emmy J.Stoel General Manager Sofitel Legend The Grand Amsterdam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a hotelier myself, I am probably more picky than the average guest and I cannot say enough wonderful things about this hotel. We stayed in a Superior room which had a lovely canal view, perfectly appointed with full-size Balmain bath products, fluffy robes, and comfortable beds with crisp white linens. The location is absolutely where you want to be especially as a first-time visitor. Emmy Stoel who is the general manager at this hotel deserves high praise for leading a team who delivers impeccable, professional, and friendly service, from the doormen to the front desk to the restaurant servers. Thanks to all of you for making our stay perfect in every way.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Sep 11, 2022
Thank you very much for taking the time to write a review here on TripAdvisor about your recent visit to Sofitel Legend The Grand Amsterdam. It is our passion to provide all our guests with an unforgettable experience and therefore service is our top priority. I am pleased to learn that we have succeeded during your stay. We have shared these lovely comments with the team as your valuable feedback as hotelier yourself is much appreciated. We hope you think back at our beautiful rooms and our staff on your next visit to Amsterdam, and that you choose again for The Grand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were on a girls trip, the rooms were very comfortable with a personal note addressed to our birthday girl. Very attentive. Breakfast was very nice, we had room service and dinner as well, used the bar service as well. Very friendly staff, the hotel was fully booked, it was busy and staff managed very well. The location is very central in the heart of Amsterdam.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Nov 10, 2021
Zeer gewaardeerde gast, Hartelijk dank voor uw positieve woorden die u met ons heeft gedeeld na uw recente verblijf in ons hotel en wat leuk om te lezen dat u ons hotel heeft uitgekozen voor een meidenreis en om een verjaardag te vieren. We zijn heel blij te vernemen dat alles naar wens is geweest en dat u heeft genoten van de service van ons personeel en de faciliteiten in ons hotel. Ik zal uw positieve bericht zeker delen met het team. We hopen u in de toekomst weer als onze gast te mogen begroeten. Met vriendelijke groet, Emmy J. Stoel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival greeted with a genuine and warm smile, feeling welcome and safe at the same time as the hotel has taken all precautions to prevent the spread of Covid-19. Unlike the rest of Amsterdam, staff wears protective masks to protect guests and themselves, making the hotel a very safe environment. (thank you!)
Next to safety, they are true hospitality professionals that know how to make you feel welcome, anticipate on your needs and they are always ready to assist.
Rooms very cozy ( love the bathroom! ) and clean. Breakfast à la carte was amazing, it's like going to a fancy restaurant ... but in the morning. The Chefs Speciality (Norwegian Eggs) tastes amazing.
Looking forward to coming back to Amsterdam!!
Next to safety, they are true hospitality professionals that know how to make you feel welcome, anticipate on your needs and they are always ready to assist.
Rooms very cozy ( love the bathroom! ) and clean. Breakfast à la carte was amazing, it's like going to a fancy restaurant ... but in the morning. The Chefs Speciality (Norwegian Eggs) tastes amazing.
Looking forward to coming back to Amsterdam!!
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Date of stay: July 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emmy Stoel, General Manager at Sofitel Legend The Grand Amsterdam
Responded Jul 25, 2020
Dear Valued Guest, Thank you very much for sharing your comments with the TripAdvisor community and for choosing to stay with us. I am absolutely delighted to read that we provided you with a sense of security, and that our health and safety precautions did not stop us from delivering the high level of service we always offered. Of course, health of our guests and staff are our highest priority -but we will never lose sight of our mission: to provide our guests with wonderful, memorable experiences. It is very rewarding to read that, according to your experience, we have not compromised on anything. Thank you once again. We hope to welcome you back very soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very old ! Outdated yes ! And normal size ! Bathroom very small
Thank you very much for your question, here on TripAdvisor. Feel free to contact our reservations department directly to make sure we can make the right room booking to create a memorable stay with us at The Grand.
Normal times like any luxury hotel guess they start 07:00
They have one at the back of the hotel.
We did not use the butler service. Their overall service was so good that we did not have a need for it. They do have an email, and are very prompt with their responses, so do ask them.
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"Trust the hotel's ambassadors; they sincerely want to make your stay enjoyable. Make use of Niels Essink and his excellent concierge team."Read full review
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PRICE RANGE
$410 - $595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel the grand amsterdam hotel amsterdam, accor the grand amsterdam, sofitel amsterdam, amsterdam sofitel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
178
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingSOFITEL LEGEND THE GRAND AMSTERDAM - Updated 2024
Frequently Asked Questions about Sofitel Legend The Grand Amsterdam
Which popular attractions are close to Sofitel Legend The Grand Amsterdam?
Nearby attractions include Museumphoto (0.3 miles), Mystery City Games (0.2 miles), and House of Rituals (0.2 miles).
What are some of the property amenities at Sofitel Legend The Grand Amsterdam?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Legend The Grand Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Legend The Grand Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Legend The Grand Amsterdam?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sofitel Legend The Grand Amsterdam?
Conveniently located restaurants include Restaurant Bougainville, Kroegtijger, and Marie - Brasserie - Sur L'eau.
Are there opportunities to exercise at Sofitel Legend The Grand Amsterdam?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sofitel Legend The Grand Amsterdam have airport transportation?
Yes, Sofitel Legend The Grand Amsterdam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Legend The Grand Amsterdam located near the city center?
Yes, it is 0.2 miles away from the center of Amsterdam.
Are any cleaning services offered at Sofitel Legend The Grand Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Legend The Grand Amsterdam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.