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Apollo Hotel Amsterdam, a Tribute Portfolio Hotel

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Apollolaan 2, 1077 BA Amsterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#135 of 411 hotels in Amsterdam
Location
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Value
Apollo Hotel Amsterdam, A Tribute Portfolio Hotel is both classy and modern. Our hotel in Amsterdam, Netherlands Old South district boasts a central location. The beautiful Oud-Zuid region of Amsterdam is ideal for an exciting stay. Spend the night or meet at a typical Dutch location, where five of Amsterdam's canals converge. Are you planning to attend a conference at the World Trade Centre Amsterdam or at the RAI? These can both easily be reached, as they are at a distance of just 1,000 metres from the hotel. During a weekend stay in the beautiful Oud-Zuid region, you will be staying at a walking distance from Amsterdam hot spots, such as De Pijp, the Albert Cuypmarkt, or you can relax in the Beatrixpark.
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Property amenities
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Room features
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Maarten wrote a review Nov 12
1 contribution
Very nice and spacious room (suite) with an excellent service from the staff. Had dinner at the Harbour Club restaurant. High quality food and perfect service as well. Breakfast in the morning served in the room was very good. To conclude a very positive experience, and I will recommend this hotel to everyone!
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Date of stay: November 2020
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Response from The Harbour Club Amsterdam Zuid, Agency / Consultant at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel
Responded 2 weeks ago
Dear mplokker, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Alicia Lemmers - Duty Manager
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Axel N wrote a review Oct 2020
78 contributions13 helpful votes
+1
Smooth Check-In with Leonnie, got a nice canal view suite on the first floor. The renovated room r very nice, modern and well equipped. Due to the closed lobby club I got 2 drinks offered from the market. Breakfast was good quality, a-la-carte and brought to your room or set in the restaurant Harbour club for u.
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Date of stay: October 2020Trip type: Traveled solo
1 Helpful vote
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Response from The Harbour Club Amsterdam Zuid, Agency / Consultant at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel
Responded Oct 17, 2020
Dear guest, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam. Sincerely, Alicia Lemmers - Duty Manager
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Riccardog70 wrote a review Aug 2020
Milan, Italy25 contributions36 helpful votes
Nice rooms with cozy furniture, excellent restaurant with good food - especially fish - and wine. Conveniently located, not so closed to the main Amsterdam museums. Breakfast excellent as well. I will stay again at this hotel.
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Date of stay: January 2020
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Trip type: Traveled on business
1 Helpful vote
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Response from The Harbour Club Amsterdam Zuid, Agency / Consultant at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel
Responded Aug 29, 2020
Dear guest, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam. Kind regards, Alicia Lemmers - Duty Manager
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RAMP wrote a review Aug 2020
3 contributions
Whilst I fully appreciate all efforts taken to guarantee the safety of staff and customers, this hotel has connivingly taken the extra step to use the pandemic as a blatant excuse for increasing margins at the detriment of customer experience. This was my third stay in this hotel and I was therefore quite surpirsed to learn that over a two night stay, house keeping would not service the room for 'my safety'. They would at best provide clean towels but not clean the room. However, the price would not reflect the reduction of service at which point I asked what was the point of staying in a 4 star hotel as their level of service was akin that of a hostel; I might have well gone directly to the hostel. When confronted with this message, the duty manager kindly said that they would clean the room if I asked for it, which I did, and would also provide clean towels. Fast forward, the room was not cleaned and no clean towels were provided throughout my stay. Moreover, the whole breakfast process is ridiculous; they ask you to reserve a breakfast slot to avoid overcrowding, yet nobody checks that you are showing up at your agreed time slot; therefore making this a totally pointless exercise. Once arriving into breakfast, all the buffet is now behind glass and served by a member of staff to ensure 'safety and hygiene'; whilst I appreciate the rationale for this, there was typically only one member of staff which led to long queues to get an orange juice. The nonsensical approach was made even more ridiculous by the fact that whilst you were unable to serve yourself orange juice for hygiene reasons, you were able to get your own coffee at the automated machine (where you grab your ceramic cup and place it in the machine). The cherry on the cake was getting the cutlery after being served the buffett food; in fact all the efforts in keeping hygiene were ridiculed by the fact that all customers dipped their hands in the same basket to get cutlery which in turn meant that most knifes and forks where been touched by whomever neeed this. I have no issue, and in fact, pleased to see that the hotel took steps for customer safety, however the lack of consistency, follow through, and ridiculous policies, combined with the lax customer service makes it very clear that this hotel is looking to recoup lost margins at the detriment of its loyal customer base. On the plus side, the concierge is an absolute legend, very helpful, funny, entertaining and eager to make my stay better - he even laughed at my terrible jokes, a true gentlemen and great hospitality operator. And the Harbour Club, the restaurant attached to the hotel, is a great place to chill and have food. The quality of food is excellent and the staff super professional and friendly, a great experience, nothing like the hotel (with the exception of the concierge legend who did a great job).
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Date of stay: August 2020
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Trip type: Traveled on business
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rgeevers wrote a review Jul 2020
Middelburg, The Netherlands74 contributions34 helpful votes
Where does it state that you are not able to have housekeeping due to the COVID-19 situation; we had to ask for additional toiletpaper at the reception during which time the concierge was hugging the regular visitors of the restaurant. The room is small and the (squeaking) noise from the Marina makes for an early rise in the morning. I think it really is overrated and needs upgrading asap to compete with similar priced hotels.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from The Harbour Club Amsterdam Zuid, Agency / Consultant at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel
Responded Jul 22, 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anand Debi - Front Office Supervisor
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PRICE RANGE
$147 - $386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham apollo hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamApollobuurt / Amsterdam South / Oud Zuid
NUMBER OF ROOMS
223
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