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Hotel Twenty Seven

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Dam 27, 1012 JS Amsterdam The Netherlands
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Traveler (210)
Room & Suite (133)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel TwentySeven – an extraordinary and sensational suite boutique hotel located in the beating heart of Amsterdam’s city centre: The Dam Square, overlooking the eminent monument and the Royal Palace. Not a single detail has gone unnoticed by the visionary two-time winner of the Hotelier of the Year Award Eric Toren. Toren has always envisioned opening an out of the ordinary dream hotel, to give guests the experience of a lifetime. By creating a crème de la crème team consisting of Masterchef Tim Golsteijn the world’s best wine taster and sommelier Lendl Mijnhijmer, renowned architects, designers, the finest staff in hospitality and more, Hotel TwentySeven and its sixteen exquisite suites will ignite all of your senses. Hotel TwentySeven offers a large range of personalised services. Literally anything is possible for our guests.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Secured parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Wine / champagne
Concierge
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Minibar
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 1 more
Hotel links
Visit hotel website
Special Offer:Package Deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
483Restaurantswithin 0.3 miles
256Attractionswithin 0.3 miles
Neighborhood
Centrum
Amsterdam’s buzzing hub, with its sprawling network of tram rails and a seemingly constant flow of tourists and commuters, yields convenient access to some of the best sightseeing, shopping, and street life in Europe. Closest at hand are the Royal Palace, the quaint shops of Haalremmerdijk, the pedestrianized zones Kalverstraat and Dam Square with popular neighborhoods such as the Red Light District, and the Canal Ring hardly more than a moment’s stroll away. With the well-connected Centraal Station as Centrum’s base, it's easy to travel farther afield via one of the city’s iconic trams.
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120Reviews2Q+A16Room tips
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Popular mentions
Usually, I have no time to write reviews, but this time, it's my duty to warn guests, which take care of their health. I've booked two non-smoking rooms and made full pre-payment for me and my family in this Hotel. At the first day of our staying, I've discovered, that both our rooms were rooms for smoking guests. For me, health of my family is prioritised, especially because one of them is asthmatic. That's why this situation was important for me. I've tried to solve this problem immediately, but faced with unusual result. Hotel staff explained me, that there is no possibility to change my rooms for non-smoking rooms, because there are no such rooms in this Hotel. I called Booking.com company, which were used to make a reservation for two non-smoking rooms and Booking.com confirmed, that this Hotel have no non-smoking rooms. I consider this as a serious violation of my rights and absolutely unacceptable. As an excuse for this, the hotel staff claims that they have a good ventilation system. I am an architect and such an excuse does not suit me. I wouldn't recommend this Hotel for the guests, which are truly care of their health.
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I stayed in this hotel from October 24 - October 29, 2019. The first impression I had was how welcoming and friendly the staff was. After check in, I was amazed by how luxurious the suite was, the incredible view into Dam Square from my room, and the location was perfect. At check out, I had a problem with my limo driver, he did not want to come in front of the hotel, he wanted me to go around the corner with mt bags. The wonderful receptionist who checked me out (Natalie), came out with me to the street and got into an argument with the limo driver and put me into another limo from the hotel to take me to the airport. She has went abode and beyond her duties and that is why I will always return to this hotel, for the great service.
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+1
Everything the staff did was very well planned and practiced to provide an outstanding service to their customers. From the helpful emails assisting me in reserving the correct room for my preference, assisting me with a limo service to and from the airport, check-in and concierge services, the butler explaining everything to us about the room and his availability, turn-down service, restaurant and their staff, and even check-out at an early time, it was well planned, and easy as possible for us. Here are some examples; 1. The limosine driver met us at the airport with our names on an iPad and escorted us to the street-side Mercedes and brought my wife's luggage. He was so very professional and asked if it was ok for him to place a call while driving to the hotel to assure they were ready for our arrival. 2. The staff upon arrival brought our luggage from the limo to the room before we even began check-in. 3. The check-in staff knew who we were, how long we were staying and what room we were in. They were friendly and very welcoming! 4. The butler escorted us to the room and provided us with details operating instructions of the lighting, electronics, and even the operation of the Turkish Steam bath (I might need one of these now). 5. The restaurant was exceptional and the waitress was so cheerful and wonderful in spite of what we could hear about some guests who simply could not be pleased no matter what she did. They really seemed to enjoy being grumpy but the waitress fulfilled all of their needs with a smile. 6. Turn down service was perfect and punctual each night. 7. The room was amazing! Facing the dam square. Stocked with exceptional beverages (which was refilled sharply by the butler upon request). The bed was fantastic. The decor was awesome and warm. The windows provided such a sound proofing that when we opened them, we couldn't believe how much noise they were keeping out. Really quite an exceptional hotel. I've paid more than double this in other European large cities for less service and less style. Twenty Seven is where I will stay every time I am in Amsterdam.
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We travel the world and Hotel TwentySeven is one of our favorite hotels! The rooms are gorgeous, the staff is charming and helpful, and the service is excellent. Thank you for making our 1st anniversary perfect! We look forward to visiting you again.
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Response from Zulejha S, Guest Relations at Hotel Twenty Seven
Responded 1 week ago
Dear ChelsiaLikesToTravel, Thank you so much for the kind words about our hotel. It is wonderful to read you liked the design of our suites and had such a good experience with the staff! We will share this feedback with them :) We love to be part of special occasions and it is such an honour you have chosen us for your first anniversary! We would be so glad to be in contact with you and also to extend you specific benefits and special rate for your next stay. We look forward to the opportunity to warmly welcome you back to Hotel TwentySeven, please email us at torenfamily@hoteltwentyseven.com With warm regards, Julia, Guest Relations
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Apologies for taking so long to write this review. As SLH hotel owners ourselves and understanding what it takes to have a top hotel and then to win hotel of the year we were truly impressed. The rooms are incredibly spacious, well appointed and want for nothing. All of the staff were spot on and our butler was very helpful. Not only were the staff incredibly professional but at the same time very personal. From the first minute of my inquiring about a room (literally within minutes I was contacted) to even after the departure, the contact from the hotel has been the best I have ever experienced anywhere in the world. And we travel a lot. The restaurant was fabulous and the bar and entertainment was truly the best. Luckily for us we coincidentally, personally knew the singer. Bravo. Oh and the upgrade was very much appreciated! Magnificent room. Well done Twenty Seven. We were more than suitably impressed and if back in Amsterdam we would not stay anywhere else. Keep up the brilliant work, our favorite hôtel to date!!
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Response from Zulejha S, Guest Relations at Hotel Twenty Seven
Responded 1 week ago
Dear CharliebSydney, Thank you so much for your wonderful review. Coming from you, an expert in hotels, owning your own SLH hotel, we are humbled and honoured to read your incredible review of our hotel. The owners and designers created TwentySeven to truly raise the bar for it’s guests. It is so rewarding to know you’ve enjoyed the hotel, the location , the décor and the service offered from the team. From the bar team to the restaurant to the butlers to the owner it is so rewarding to know you’ve enjoyed the details of the hotel and the services. We hope to welcome you back in the most comfort. Please email torenfamily@hoteltwentyseven.com whenever you wish to return, we will be happy to extend you a special offer and a warm welcome back to TwentySeven. With warm regards on behalf of the entire team, Julia, Guest Relations
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PRICE RANGE
$502 - $1,436 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Dam Square & Damstraat / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
16
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Frequently Asked Questions about Hotel Twenty Seven
Which popular attractions are close to Hotel Twenty Seven?
Nearby attractions include Mystery City Games (0.2 miles), Sherlocked (0.2 miles), and Micro Art Amsterdam (0.2 miles).
What are some of the property amenities at Hotel Twenty Seven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Twenty Seven?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Twenty Seven?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to Hotel Twenty Seven?
Conveniently located restaurants include Restaurant Bougainville, De Koffieschenkerij, and Gartine.
Does Hotel Twenty Seven have an airport shuttle?
Yes, Hotel Twenty Seven offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Twenty Seven located near the city center?
Yes, it is 0.2 miles away from the center of Amsterdam.
Are any cleaning services offered at Hotel Twenty Seven?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Twenty Seven?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Twenty Seven?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.
Are there any historical sites close to Hotel Twenty Seven?
Many travelers enjoy visiting Anne Frank House (0.4 miles), Concertgebouw (1.3 miles), and Portuguese Synagogue (0.6 miles).