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Novotel Amsterdam City

Europaboulevard 10, 1083 AD Amsterdam The Netherlands
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (858)
Room & Suite (264)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Amsterdam City
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#145 of 411 hotels in Amsterdam
Travelers' Choice
GreenLeaders Bronze level
Novotel Amsterdam City is a 4-star hotel near the Amsterdam RAI convention centre and the WTC and is also an ideal place to stay for a weekend away. Within 2 minutes of walking distance you will reach station RAI, which offers frequent connection to the city centre of Amsterdam and Schiphol International Airport. Amstel park is located on the opposite of the hotel and a large and modern shopping centre in within 10 minutes walking distance. Our 100% non smoking hotel also features a specious convention centre, a little convenience shop for coffee and snacks, modern hotel rooms with special Live N Dream Novotel beds, a desk, and air conditioning. Above all, some rooms are equipped with a sofabed. Our international cuisine restaurant serves breakfast, lunch and dinner.
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Room & Suite (264)264
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Paid private parking on-site
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Laptop safe
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Dutch, German


Full view
69Somewhat walkable
Grade: 69 out of 100
88Restaurantswithin 0.75 miles
23Attractionswithin 0.75 miles
3,443Reviews76Q+A100Room tips
Traveler rating
  • 1,080
  • 1,599
  • 519
  • 148
  • 97
Time of year
Traveler type
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Popular mentions
Alfonso C wrote a review Aug 2020
Paris, France296 contributions93 helpful votes
I was at this hotel for a short trip to Amsterdam, and I am very satisfied of my choice. I arrived by car, but then I didn't use it for the duration of my stay, this hotel is very well connected to the city. There is a tram station and a subway station within 5-10 min walk. The hotel respects all quality standards from Novotel, and is well prepared to comply with all special measures during the Covid crisis. It was however sad to have "breakfast platters" instead of the traditional and rich buffet from Novotel. Staff was highly friendly and helpful. Our room (booked for 3 persons) was comfortable & clean, although I never understood why there was no desk. Good multimedia offering, spacy bathroom, etc. A great choice for AMS !
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Date of stay: August 2020
2 Helpful votes
Response from Ad Hoondert, General Manager at Novotel Amsterdam City
Responded Aug 25, 2020
Dear Alfonso C, We appreciate you sharing this review with us. It is a great pleasure to read that you were satisfied with choosing Novotel Amsterdam City for your stay! How great that you enjoyed our convenient and well connected location as well as the high cleanliness standard and our Covid19-prevention protocol AllSafe. Sorry to hear that you missed the breakfast buffet, we understand that you may have experienced quite a few changes since your last stay. Once again, thank you so much for sharing your experience with us and we hope to have the pleasure of welcoming you back again in the near future. Warm greetings, George Papadopoulos Manager on Duty & Guest Relations
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ijay n wrote a review Aug 2020
6 contributions7 helpful votes
Hotel's Favorite
I visited the Novotel hotel on 4th August 2020 with my sister and daughter and stayed for 3 nights. Giving concerns about COVID, I was pleased to note the high level of cleanliness in the hotel, screens to shield set up in reception, and hand sanitizers dotted everywhere as well as markers on the ground for social distancing. The reception staff were great; special mention to Hester who all through our stay was helpful, informative, and went out of her way to make sure we were comfortable. We stayed in the renovated Queen room and as is typical for Novotel standards, the beds were comfy, the bathroom spacious and I particularly enjoyed the rainfall shower need after each day spent exploring Amsterdam. In terms of transport links, you can take a Metro from Schipol airport straight to Amsterdam RAI station which is a 5mins walk to the hotel. You also have a tram stop close by so 2 options to get into central Amsterdam which a maximum journey time of say 15mins. If you need to buy essentials there is a Dirk supermarket about 12mins walk from the hotel. We preferred not to stay in the bustle of central Amsterdam and the Novotel was a perfect affordable choice. We didn't eat in the hotel as we were out a lot but their menu looked good. All in all, I would definitely stay here again and would recommend it.
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Date of stay: August 2020
1 Helpful vote
Response from Ad Hoondert, General Manager at Novotel Amsterdam City
Responded Aug 14, 2020
Dear Ijay n, Thank you for recommending Novotel Amsterdam City and for sharing this excellent and detailed review of your stay with us! It is a delight to read that you enjoyed our high cleanliness standards in accordance with out AllSafe protocol as well as the great impression our front office team left you. We will make sure to also share your kind words with Hester and the team. The fact that you liked your room, the comfy bed, rainfall shower as well as the convenient location of our hotel also makes us very happy and comments like yours gives us a feeling that we are doing it right. We hope to have the pleasure of welcoming you back again soon as our guests and maybe even try out the menu you mention. Warmest greetings, George Papadopoulos & The Novotel Amsterdam City Team
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Steve T wrote a review Jul 2020
Speyer, Germany4 contributions5 helpful votes
- cheat on room service charge, Adding item we never ordered/received. when pointed out via email/message (hotel preferred comm. channel in corona), there’s no reply/feedback. Until i had to complained again, directly to receptionist. - breakfast was pitiful. A tray of 3 stale bread, 2 fruits, 1 boiled egg, 2 slices of hams and cheese in cheap plastic wrap, a watered down small glass of juice... every morning they tried to sell a 5 eur fried egg.... what a cheap act! - Employees were impolite, some looks demotivated and bored working there. Bartender refused to served welcome drink just because we entered from “wrong side” of the bar... never been turned down in any hotel, novotel is the new low and i’ll make sure to never stay there anymore!
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
Sleep Quality
1 Helpful vote
Response from Ad Hoondert, General Manager at Novotel Amsterdam City
Responded Jul 23, 2020
Dear steveaventure, Thank you for taking a moment to leave a review of your stay with us. We are terribly sorry to hear that you experienced issues during your time with us in Amsterdam. Although we understand that a lot has changed in the past few months in the world and so also in our hotel, we can assure you that all the measures being taken are in place to ensure the health and safety of our guests, team members and other visitors. Should you wish to share your comments with us in more detail, please contact us on H0515-DU@accor.com Once again, we would like to thank you for your time and effort to bring this feedback to us, we hope to have the opportunity to welcome you back in the future and leave you with a more positive experience. Sincerely, George Papadopoulos Manager on Duty & Guest relations Novotel Amsterdam City
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Lidy201307 wrote a review Jul 2020
Amsterdam, The Netherlands7 contributions3 helpful votes
I had my concerns to travel again, but wow Novotel exceeded my expectations! Only in the train I had to wear a facemask but in the hotel everything was fine. Rooms look brand new and staff was very friendly. I felt totally safe during my stay, during check-in the staff asked some safety questions and everywhere I had the chance to disinfect my hands and everywhere there were signs on the ground to make sure there is enough space between people. The only recommendation I would give to the hotel is to provide more amenities in the hotel room. Would definitely come back to the hotel if I need to be in Amsterdam.
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Date of stay: July 2020
Response from Ad Hoondert, Owner at Novotel Amsterdam City
Responded Jul 14, 2020
Dear Lidy201307, Thank you for taking the time to share this excellent review with us! It is truly a delight to read that your expectations were exceeded during your recent stay with us. We can imagine that you, just like many other travelers, would be concerned about travelling again after all that has happened over the past few months. That is why it is so great to read that you felt safe during your time with us. We are always happy to provide extra amenities in the room should they be needed. Thank you for sharing your feedback with us, we hope to have the opportunity to welcome you back should your travels bring you to Amsterdam. Kindest greetings, George Papadopoulos Manager on Duty & Guest Relations Novotel Amsterdam City
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IanDarton1978 wrote a review Jun 2020
Leeds, United Kingdom3 contributions
I stayed for 5 nights in june 2020 during the covid 19 restrictions and distancing. Hotel staffers extremely welcoming and friendly. Went out of their way to ensure my stay was as comfortable as possible. Extremely clean and smart hotel and staff that compliment the hotel. Will definitely stay there again
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Sleep Quality
Trip type: Traveled on business
Response from AHoondert, General Manager at Novotel Amsterdam City
Responded Jun 28, 2020
Dear IanDarton1978, Thank you very much for sharing your positive experience with Novotel Amsterdam City. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. The health, safety, and well-being of our guests, staff, and partners remains our top priority as the world goes through this unprecedented crisis. Due to social distancing, the experience of hospitality is different. We feel so proud to read that your experience with us was still comfortable. I will pass on your compliments to our staff. I am confident they will be glad to hear that you have appreciated their attentiveness and they made you feel welcome from the moment you walked in. Once again, thank you very much for taking the time to share your positive experience. We would be honored to welcome you back in the future. Stay safe and with kind regards, Erica G. Management Assistant
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$118 - $343 (Based on Average Rates for a Standard Room)
novotel amsterdam city hotel amsterdam, accor amsterdam city, amsterdam novotel
The NetherlandsNorth Holland ProvinceAmsterdamBuitenveldert / Amsterdam South / Buitenveldert-Oost / Zuideramstel
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Frequently Asked Questions about Novotel Amsterdam City
Which popular attractions are close to Novotel Amsterdam City?
Nearby attractions include Amstelpark (0.2 miles), Riekermolen (0.7 miles), and The Upside Down Amsterdam (0.4 miles).
What are some of the property amenities at Novotel Amsterdam City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Amsterdam City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Amsterdam City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Amsterdam City?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Novotel Amsterdam City?
Conveniently located restaurants include Bolenius, Visaandeschelde, and Rozengeur.
Are there opportunities to exercise at Novotel Amsterdam City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Novotel Amsterdam City?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Amsterdam City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Amsterdam City?
The staff speaks multiple languages, including English, German, and Dutch.
Are there any historical sites close to Novotel Amsterdam City?
Many travelers enjoy visiting Anne Frank House (2.9 miles), Concertgebouw (1.6 miles), and Portuguese Synagogue (2.4 miles).