Very clean, well-designed rooms. The beds are comfortable and the staff was friendly and helpful for anything I needed within the hostel as well as in answer to my questions about Amsterdam. The breakfast selection was excellent, and though I didn’t end up renting a bike, that was a cool and unique service they offered. It isn’t located in the centre, but there are tram stops very near by that make it easy to get wherever you need to. Would highly recommend staying here!
Rude receptionist, misinformation on website and scam. Big NO for female solo travelers. When I got there, I was informed of a change in the system and they moved me to a larger dorm even though I paid more for a smaller dorm. No matter how much you explain about your safety, they didn't understand and almost pressured me to accept the situation. I had no other choice and had to sleep with one eye open.
Really enjoyed our stay at this modern and hip hotel. It's locate only short 15 minutes bike ride away from the central Amsterdam and 5 min from the Amsterdam zoo. The room had absolutely stunning views to the park - no need for tv. Only minor negative aspect was the bed. It was very basic and not very comfortable. Otherwise i highly recommend the Generator.
Fantastic hostel. This was my first time at a hostel and I felt very safe and comfortable. Even moved my other hostel reservations so I can stay at other generator chains. It may seem far away on a map but the transportation was super easy and getting to the city felt fast. Great staff and great amenities. Thank you!
The staff are very welcoming. They made me feel comfortable as soon as I walked through the door. Friendly atmosphere, cosy vibes. Rooms are clean and secure so you don't need to worry about your personal items.
Building a place for people to sleep in on top of a club is already counter-intuitive. But then the generator will give you rooms on the ground floor. DO NOT ACCEPT IT. Everything is shaking with the base. We asked to be moved and got a room in the 2nd floor. Can still hear the music through my earplugs. No sleeping between midnight and 5am can surely ruin a trip.
I tried to call this hotel to reserve parking and they would not pick up the phone. I was on hold for an hour. The same employee kept putting me on hold when I would call back and would not speak with me. Customer service is the worst!
The staff was overall nice, particularly the ones at reception, who tried to help in everything they could. The bed in a shared room that I was assigned, however, was not clean when I entered the room (even though it was officially clean according to the system) so I had to be assigned another one. The cafe/restaurant is right next to the lobby and too exposed to its noise and activity. The open design is modern and nice looking but it doesn't work well for the needs of the hostel. At night we could also hear the loud music from the disco room right next to the restaurant while having dinner. We couldn't sit, relax and enjoy the meal at the end of our day. Food was delicious, though. And the staff at the canteen were nice and helpful. Breakfast was good for it's price, but the service was not the best. All the tables were dirty when we arrived and they stayed so until we left. The member of the staff in charge of the canteen did not seem to care too much. Overall chaotic. Needs more people working there during busy seasons.…
Amazinggggg Special thanks to LUNAAAAA I LOVE HER SO MUCH!! WONDERFUL HUMAN BEING PLEASE GIVE HER A RAISE! She was awesome abd professionnel with helping my friend out The breakfast was wondeful! The rooms were cosy A natural park is literally near the hostel Amazing expérience
The hostal is well located. The receptionists are not friendly and not willing to help. Fees change dramatically without notice (upwards, of course). You cannot get a bed there unless you book vía Internet.
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