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Kruisherenhotel Maastricht

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Kruisherenhotel Maastricht
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1,206 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Utrecht, The Netherlands
Reviewed 4 days ago NEWvia mobile

Arrived mid afternoon and we had a warm welcome by the staff. We were shown to our room and all amenities were explained. Nice room, rather spacious but unfortunately two single beds. Breakfast until 10.30 is very extensive with all kinds of bread, cereals and a wide range of cheeses. Great stuff.

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Helpful?
Thank iWiebe
Canton of Geneva, Switzerland
Reviewed 1 week ago

Beautifully converted monastery, with a lovely courtyard and high quality restaurant. But your experience can vary depending on the room you get. The first time I stayed there the room had a lovely feel to it, quiet, cozy, and a nice history being the ammunitions room decades ago. The second time it was a lot more noisy and the bed...

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Thank imadzafar
London, United Kingdom
Reviewed 1 week ago

The Kruisheren Hotel is in a converted monastery. The central area where the bar, restaurant and breakfast area are located is in the nave. There is a large glass enclosed wine storage area on view and above this a raised stage for breakfast.The bar was well stocked and breakfast was both continental and cooked. My room was in another old...

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Helpful?
Thank Richard P
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Mr Richard P, Thank you for your kind review. We hope to welcome you again soon in Kruisherenhotel Maastricht! Kind regards, Evy Gulikers Guest Relations

Wan Chai
Reviewed 3 weeks ago

If you want to experience the true beauty and history of Maastricht, in quite some style, then this is the place to stay. Quite a delight! The only criticism I can think of is that the pullout bedside table of our room blocked the internal door from opening, but really this is very minor in a centuries old building that...

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Thank Ian P
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Ian P, Thank you for your kind 5-star-review. We hope to welcome you again in the near future! Kind regards, Evy Gulikers Guest Relations

Reviewed 3 weeks ago via mobile

Ok read all the 5 star reviews with the cloying management responses thanking guests for having a wonderful time. The building is great, fantastic shared space. As a hotel though, the marketing goes overboard - they can't claim its luxury just because it's in a grandiose gothic monastery. The room we were in was kind of thrown together - little...

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Thank Optimo75
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear guest, Thank you for taking the time giving us feedback about your recent stay with us. We are glad to read that you enjoyed your drinks in our wine bar. Our apologies that we could not meet your expectations during your stay. We appreciate your feedback about the room and the missing details. Feedback from our guests makes sure...

Lorca, Spain
Reviewed January 16, 2017

Great hotel in the heart of Maastricht. Nice old church with quite and comfortable environment. Got to be there by coincidence but highly recommendable for turism purpose. Relax and enjoy a Maastricht !

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Thank Mahuesg
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Masuesg, Thank you for your kind recommendation of the Kruisherenhotel Maastricht to other travelers. We look forward welcoming you again during a future stay in Maastricht. Kind regards, Evy Gulikers Guest Relations

Reviewed January 7, 2017

Looks like our experience was not has nice as most guests; likely because we did not get the right room Insulation was the main issue : while so called “prestige” our room (#15), was noisy; noise from the street outside, noise from other rooms (each time our neighbor upstairs used its bathroom, it felt like it was using ours....). When...

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1Thank Olivier L
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Olivier L, Thank you for taking the time writing a review about your recent stay. Our sincere apologies that not all of our facilities met your approval. Please rest assured your concerns have been shared with all relevant departments. Please feel free to contact us if you have any further comments. We learn from the feedback we receive from...

Sint-pieters-woluwe
Reviewed January 5, 2017 via mobile

A hotel in a gothic ( the real thing, not neo-gothic) cathedral...prepare to be gobsmacked. It really is splendid, that alone is worth the trip. We were not sure how we would feel in a medieval church turned into a hotel, but wow.... The rooms are well appointed and furnished. But if I am promised a suite with a private...

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Thank Lutz v
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Lutz V, Thank you for your feedback regarding your recent stay. We are happy to read that you were breath taken by the design in the hotel. Your complements regarding the team will be shared. Our apologies that the room did not meet your expectations. We hope we can overwhelm you next time in the near future. Kind regards,...

Zonhoven
Reviewed January 3, 2017

wonderful place, great food and excellent staff! It's correct you are between Heaven and Earth for a couple of days. Fantastic to stay in a place with such a history and having all the modern things available at the same time. Great cuisine, the Sylvester event is one to remember for the next coming years!

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Thank ejm2017
Reviewed December 31, 2016

It is a beautiful hotel in the center of Maastricht. Great service and very friendly staff. Unfortunately we were not luck with our room (#16 ground floor). This room is located close to the kitchen which makes it very noisy (till 9.30PM). Though more annoying was the smell in the room from the kitchen, cooking and food. I would definitely...

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1Thank Michaelrombouts
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Mr. Rombouts, Thank you for taking the time giving us feedback about your recent stay with us. We are happy to read that the team has provided you with a great service and friendliness. Our sincere apologies for the inconveniences you have experienced in your guestroom. We are glad that we have convinced you to return to us in...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 

Additional Information about Kruisherenhotel Maastricht

Address: Kruisherengang 19-23, 6211 Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $205 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kruisherenhotel Maastricht 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel
Hotel Style:
#1 Luxury Hotel in Maastricht
#1 Family Hotel in Maastricht
#1 Romantic Hotel in Maastricht
#3 Business Hotel in Maastricht
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Questions & Answers

Here's what travelers have asked, with answers from Kruisherenhotel Maastricht staff and other travelers.
7 questions
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London, United Kingdom
Frensham, Surrey
over a year ago

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Questions? Get answers from Kruisherenhotel Maastricht staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room inside the cloister and not on the street side. Looks like in the same category quality/size of rooms vary a lot”
 of 5 bubbles 871olivierl, Jan 7, 2017 | Read review
“Do not select room 16 too close to a noisy and smelly kitchen”
 of 5 bubbles Michaelrombouts, Dec 31, 2016 | Read review
“Second floor close to the lift gives you access to the walkway to take great pictures up and down.”
 of 5 bubbles Tania444, Sep 30, 2016 | Read review
“Rooms on first floor have high ceilings”
 of 5 bubbles MfromBrookyn, Aug 2, 2016 | Read review
“Choose a room on the cloister”
 of 5 bubbles Frequenttraveller076, May 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question