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Kruisherenhotel Maastricht

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Kruisherenhotel Maastricht
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1,182 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Lorca, Spain
Reviewed 2 days ago NEW

Great hotel in the heart of Maastricht. Nice old church with quite and comfortable environment. Got to be there by coincidence but highly recommendable for turism purpose. Relax and enjoy a Maastricht !

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Helpful?
Thank Mahuesg
Reviewed 1 week ago

Looks like our experience was not has nice as most guests; likely because we did not get the right room Insulation was the main issue : while so called “prestige” our room (#15), was noisy; noise from the street outside, noise from other rooms (each time our neighbor upstairs used its bathroom, it felt like it was using ours....). When...

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Helpful?
Thank Olivier L
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Olivier L, Thank you for taking the time writing a review about your recent stay. Our sincere apologies that not all of our facilities met your approval. Please rest assured your concerns have been shared with all relevant departments. Please feel free to contact us if you have any further comments. We learn from the feedback we receive from...

Sint-pieters-woluwe
Reviewed 1 week ago via mobile

A hotel in a gothic ( the real thing, not neo-gothic) cathedral...prepare to be gobsmacked. It really is splendid, that alone is worth the trip. We were not sure how we would feel in a medieval church turned into a hotel, but wow.... The rooms are well appointed and furnished. But if I am promised a suite with a private...

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Helpful?
Thank Lutz v
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Lutz V, Thank you for your feedback regarding your recent stay. We are happy to read that you were breath taken by the design in the hotel. Your complements regarding the team will be shared. Our apologies that the room did not meet your expectations. We hope we can overwhelm you next time in the near future. Kind regards,...

Zonhoven
Reviewed 2 weeks ago

wonderful place, great food and excellent staff! It's correct you are between Heaven and Earth for a couple of days. Fantastic to stay in a place with such a history and having all the modern things available at the same time. Great cuisine, the Sylvester event is one to remember for the next coming years!

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Thank ejm2017
Reviewed 2 weeks ago

It is a beautiful hotel in the center of Maastricht. Great service and very friendly staff. Unfortunately we were not luck with our room (#16 ground floor). This room is located close to the kitchen which makes it very noisy (till 9.30PM). Though more annoying was the smell in the room from the kitchen, cooking and food. I would definitely...

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Helpful?
Thank Michaelrombouts
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear Mr. Rombouts, Thank you for taking the time giving us feedback about your recent stay with us. We are happy to read that the team has provided you with a great service and friendliness. Our sincere apologies for the inconveniences you have experienced in your guestroom. We are glad that we have convinced you to return to us in...

Esch Sur Alzette
Reviewed 2 weeks ago

Nice experience Pass the word, something special. Nice architecture and a good deed to give a new destination to a historical monument. It will maintain this marvellous heritage alive, while enhancing the atmosphere of Maastricht's historical centre.

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Thank fi565
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear fi565, Thank you for your kind words about your recent stay in the Kruisherenhotel Maastricht. We hope to welcome you again in the near future. Kind regards, Evy Gulikers Guest Relations

Washington, DC
Reviewed 4 weeks ago via mobile

This hotel was built out of a former cathedral. They have done a wonderful job in its conversion The rooms are modern, comfortable and first class. They have parking if you drive, a first class restaurant and wine bar and all the amenities you need. It's located near the center of the city where we could easily walk to the...

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Thank Jeff-_WashDC
Reviewed 5 weeks ago via mobile

Stayed in one of the prestige rooms midweek for two nights. The building is an experience itself, beautifully decorated with a balance between keeping the monastery style and being modern. The toiletries in the bathroom smelled good enough to eat. The bed was really comfortable and while the pillows were hard I found them very comfortable for my sore neck....

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Helpful?
Thank DolanA1
Evy G, Guest Relations Manager at Kruisherenhotel Maastricht, responded to this review

Dear 'DolanA1', Thank you for your kind review here on Tripadvisor about your recent stay in the Kruisherenhotel Maastricht. We are very happy to read that you experienced your stay as luxurious and comfortable. We appreciate your kind words and hope to welcome you again in the near future! Kind regards, Evy Gulikers Guest Relations

Austin, Texas
Reviewed December 12, 2016

This well-located hotel was once a religious institution, and the best parts of its architecture have been retained to please the eye and impress the senses. No two rooms are alike, owing to the requirements to fit modern hotel rooms in very old buildings. The staff is client-oriented and eager to help. Our room had a hyper-modern bathroom including some...

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Thank John H
Amsterdam
Reviewed December 1, 2016

We stayed one night in this hotel. Overall it's a good hotel, only it is expensive for what you get. We paid EUR 311 for a room excl. breakfast (Eur 24,50 per person) and excl parking fees (EUR 34 per night) Check in was not good. When we checked in the receptionist was not polite. I saw that the hotel...

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Helpful?
Thank Dutchguy71
ClaDecker, Front Office Manager at Kruisherenhotel Maastricht, responded to this review

Dear mister Dutchguy71, Thank you for choosing to stay with us and taking the time to share your experience. My sincere apologies for the way you were welcomed as that is definitely not the way we would like our guests to experience our service. Please rest assured your concerns have been shared with the relevant department and action has been...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 

Additional Information about Kruisherenhotel Maastricht

Address: Kruisherengang 19-23, 6211 Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $201 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kruisherenhotel Maastricht 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel
Hotel Style:
#1 Luxury Hotel in Maastricht
#1 Family Hotel in Maastricht
#1 Romantic Hotel in Maastricht
#3 Business Hotel in Maastricht
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Questions & Answers

Here's what travelers have asked, with answers from Kruisherenhotel Maastricht staff and other travelers.
7 questions
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London, United Kingdom
Frensham, Surrey
over a year ago

See all questions (7)

Questions? Get answers from Kruisherenhotel Maastricht staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room inside the cloister and not on the street side. Looks like in the same category quality/size of rooms vary a lot”
 of 5 bubbles 871olivierl, 1 week ago | Read review
“Do not select room 16 too close to a noisy and smelly kitchen”
 of 5 bubbles Michaelrombouts, 2 weeks ago | Read review
“Second floor close to the lift gives you access to the walkway to take great pictures up and down.”
 of 5 bubbles Tania444, Sep 30, 2016 | Read review
“Rooms on first floor have high ceilings”
 of 5 bubbles MfromBrookyn, Aug 2, 2016 | Read review
“Choose a room on the cloister”
 of 5 bubbles Frequenttraveller076, May 10, 2016 | Read review
5 of 5
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