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Bastion Hotel Maastricht Centrum

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Bastion Hotel Maastricht Centrum
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459 Reviews from our TripAdvisor Community

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There are newer reviews for Bastion Hotel Maastricht Centrum
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Showing 164: English reviews
Reviewed July 22, 2012

I have stayed at this hotel some four times now and each time it's been a noisy experience... Expect doors slamming, toilets flushing, wardrobe doors banging, extractor fans running to resonate through the place, till 2:30am and from 5:30am (3 hours sleep max I reckon). Staff are great, really helpful, hotel is clean although rooms are dark and under lit....

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1Thank Fandanglit
Reviewed July 20, 2012

Nice hotel, great location, rooms basic for a 4* but restaurant decor and food was great.

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Thank TheThirdPlanet
Bishops Stortford, United Kingdom
Reviewed July 11, 2012

My wife and I stayed here to attend the Andre Rieu concert. We were surprised at some of the negative comments as we were very pleased with the room,location and friendly staff.We also visited the hotel restaurant for dinner and although there was only a limited menu that night the food and service was superb. I would definitely stay here...

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2Thank DavidSurrey_England
Boca Raton, FL
Reviewed July 5, 2012

I was tempted to give a 2 star rating, but decided on 3 stars because of the location and friendly staff. On tbe plus side, the hotel is just minutes from the heart of Maastricht and the hotel staff is very friendly and helpful. However, do not be deceived by the word Deluxe in the hotel's name or the 4...

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2Thank boraboca
Maastrict
Reviewed July 4, 2012

The second time we have used this hotel. The rooms have everything you need, they are clean and have a safe. The breakfast was good the staff on the front desk were very helpful. The down sides were the smoking area at the side of the reception, the smell of which was quite strong at times. Also we again had...

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Thank Glen M
The Hague, The Netherlands
Reviewed July 2, 2012

In no way is this a four star hotel. The rooms are tiny and in a twin the beds are so closely put together that it might just as well have been a double. Our room was clean. Beds are small, old, soft and uncomfortable.The bathroom is very basis and all the material used can only be described with one...

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Thank Will de d
Management response:

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

Grand Rapids, Michigan
Reviewed June 26, 2012

This hotel really has it all. I compared prices to other (more globally known) chains and it came out a lot lower. The rooms are nice and the location is great with it being right next to the pedestrian mall of downtown Maastricht. It also has a full bar and restaurant with good food to entertain the lonely business traveler....

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Thank Duchtel
Management response:

Dear guest, Tthank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Amsterdam. With kind regards, Maik Willems

Bucharest, Romania
Reviewed June 25, 2012

I booked a room in this hotel to be able to watch a famous Andre Rieu concert in his home town. The name Deluxe and the 4 stars **** claimed mislead me to the hope aof a decent King size or Queen size room. Instead, the reception informed me that all rooms are 2 separate beds. The rooms (accepted in...

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Thank VMB2010
Reviewed June 24, 2012

Well positioned, walking distance to shops, restaurants and Vrijthof. 4 star rating is questionable? Paper cups for coffe/tea is pathetic. Friendly and knowledgeable staff. Enjoyable continental breakfast. Desk space is very limited...cluttered with TV and kettle. Further nice stay.

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Thank Roy L
Management response:
Google Translation

Geachte gast, hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Helaas hebben wij niet voldaan aan uw...

Phoenix, Arizona
Reviewed June 24, 2012

Stayed one night in June. Hotel location is pretty good, a short walk to the Center. Parking is a bit expensive compared to even the bigger cities. The lobby has a special 'smoking room' which while separated by glass allows the smoke to permeate the entire lobby, bar area and even stairways up to the rooms. It is nearly unbearable....

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1Thank PHXTrainer
Management response:

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Maastricht Centrum offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers wellness facilities, which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Maastricht Centrum is located in the centre of Maastricht. Maastricht knows twenty ages of history, that are still visible in the town centre. The churches, treasure rooms and houses show a rich history, together with the city walls and the tunnels. From the hotel cities like Liege and Aachen are well accessible. Rooms The hotel has 119 comfortable deluxe rooms and 4 family rooms. The deluxe rooms are equipped with a television, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. The family rooms have the same facilities as the deluxe rooms, but there are 4 individual beds. The suites are more spacious and are extra fitted with 2 separate beds and a sleeping sofa. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 

Additional Information about Bastion Hotel Maastricht Centrum

Address: Boschstraat 27, 6211 AS Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $75 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bastion Hotel Maastricht Centrum 4*
Number of rooms: 123
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Also Known As:
Bastion Deluxe Hotel Maastricht Centrum
Hotel Style:
#14 Luxury Hotel in Maastricht
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Questions & Answers

Here's what travelers have asked, with answers from Bastion Hotel Maastricht Centrum staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had rooms at the back. I don't think it matters where you are located, they seem to be all very comfortable.”
 of 5 bubbles Cotehele, 3 weeks ago | Read review
“do not tage room at ground floor”
 of 5 bubbles CpH-Danmark, Nov 27, 2016 | Read review
“Stayed on 1st floor facing the street, no noise from traffic and some view.”
 of 5 bubbles A_ferdinni, Nov 3, 2016 | Read review
“Eat here, you will be very happy”
 of 5 bubbles neilj218, Oct 29, 2016 | Read review
“Maybe the access card should be printed differantly. There is no direction on the card on wich way to insert to open the door.”
 of 5 bubbles W988MIdavid, Jul 24, 2016 | Read review
5 of 5
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