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Bastion Hotel Maastricht Centrum

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489 Reviews from our TripAdvisor Community

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Showing 171: English reviews
London, United Kingdom
Reviewed March 28, 2013

Arrived at the hotel around 11am, room not ready till 2pm. A bit of a hassle but not a big deal. We came back several hours later, upon checking in we were asked to pay for the city tax, we thought it was included in the price we booked, paid in advance. Its not much so we decided to pay...

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Helpful?
3Thank H L
Bastion Hotel G, Owner at Bastion Hotel Maastricht Centrum, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

Cairo, Egypt
Reviewed January 29, 2013 via mobile

I stayed here for 9 nights. the room was of good size , comfortable and the toilet was also good. The breakfast was so boring same items everyday. the price was so expensive 93 euros per night too much for mastricht i could have better rates!!!

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Thank Mtea2011
Bastion Hotel G, Owner at Bastion Hotel Maastricht Centrum, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

Milan, Italy
Reviewed December 14, 2012

The room was cold and the heater was not working. I had to print the boarding pass from the pc of the hotel, but the pc was not connected to any printer. The staff asked me to send them the file to print by email, but in my case it was impossible, because I didn't have the file to send...

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Thank Corrado_Vannella
Bastion Hotel G, Owner at Bastion Hotel Maastricht Centrum, responded to this review

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With...

Southampton, United Kingdom
Reviewed November 18, 2012

Big hotel, within 400m of one of the main squares. Big enough rooms. Limited free overnight street parking spaces across the road. Otherwise there is a paid parking block, adjoining the hotel. Good breakfast. Reception staff could be better, e.g. there were not helpful in giving directions and were very slow checking people out in the morning. There was a...

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Thank Paul H
Bastion Hotel G, Owner at Bastion Hotel Maastricht Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Maastricht. With kind regards, Maik Willems

Reviewed November 4, 2012

The weather was fantastic, the location is at 5 minutes walking frothe center, really nice, personals are very friendly and kind. The problem was the price that was realy high, the cleanness and the service was at the top, and the main problem was that very few international tv channels was permitted.

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Thank Almois
Bastion Hotel G, Owner at Bastion Hotel Maastricht Centrum, responded to this review

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Maastricht. With kind regards, Maik Willems

East Kent
Reviewed September 3, 2012

A little concerned about staying here as I read the reviews after I had booked it, but I needn't have been worried. Very central, easy to find in the car. Friendly staff on reception, didn't eat there but restaurant looked decent, didn't have breakfast as it was pricey and there are LOTS of lovely cafes 5 minutes walk away (literally...

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1Thank Shmaggle
Bournemouth
Reviewed August 19, 2012

Stayed here two nights while installing my daughter at Maastricht University. Good points : Friendly and helpful staff with excellent English. Room clean. I found bed very comfortable (but I like my beds to err on the soft side). Bad points: room very small for a double. Ground floor room very exposed to passing pedestrians. Ground floor also houses laundry...

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Thank cartimandua
Reviewed July 22, 2012

I have stayed at this hotel some four times now and each time it's been a noisy experience... Expect doors slamming, toilets flushing, wardrobe doors banging, extractor fans running to resonate through the place, till 2:30am and from 5:30am (3 hours sleep max I reckon). Staff are great, really helpful, hotel is clean although rooms are dark and under lit....

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1Thank Fandanglit
Reviewed July 20, 2012

Nice hotel, great location, rooms basic for a 4* but restaurant decor and food was great.

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Thank TheThirdPlanet
Bishops Stortford, United Kingdom
Reviewed July 11, 2012

My wife and I stayed here to attend the Andre Rieu concert. We were surprised at some of the negative comments as we were very pleased with the room,location and friendly staff.We also visited the hotel restaurant for dinner and although there was only a limited menu that night the food and service was superb. I would definitely stay here...

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2Thank DavidSurrey_England
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Maastricht Centrum offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers wellness facilities, which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Maastricht Centrum is located in the centre of Maastricht. Maastricht knows twenty ages of history, that are still visible in the town centre. The churches, treasure rooms and houses show a rich history, together with the city walls and the tunnels. From the hotel cities like Liege and Aachen are well accessible. Rooms The hotel has 119 comfortable deluxe rooms and 4 family rooms. The deluxe rooms are equipped with a television, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. The family rooms have the same facilities as the deluxe rooms, but there are 4 individual beds. The suites are more spacious and are extra fitted with 2 separate beds and a sleeping sofa. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 

Additional Information about Bastion Hotel Maastricht Centrum

Address: Boschstraat 27, 6211 AS Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $80 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bastion Hotel Maastricht Centrum 4*
Number of rooms: 123
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Also Known As:
Bastion Deluxe Hotel Maastricht Centrum
Hotel Style:
#13 Luxury Hotel in Maastricht
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Questions & Answers

Here's what travelers have asked, with answers from Bastion Hotel Maastricht Centrum staff and other travelers.
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Questions? Get answers from Bastion Hotel Maastricht Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had rooms at the back. I don't think it matters where you are located, they seem to be all very comfortable.”
Cotehele, Dec 26, 2016 | Read review
“do not tage room at ground floor”
CpH-Danmark, Nov 27, 2016 | Read review
“Stayed on 1st floor facing the street, no noise from traffic and some view.”
A_ferdinni, Nov 3, 2016 | Read review
“Eat here, you will be very happy”
neilj218, Oct 29, 2016 | Read review
“Maybe the access card should be printed differantly. There is no direction on the card on wich way to insert to open the door.”
W988MIdavid, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question