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Amrath Grand Hotel De L'Empereur

Stationsstraat 2, 6221BP Maastricht, The Netherlands
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60 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Dublin, Ireland
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for the Andre Reiu concert. Just a short walk to the Vrijthof Square. Hotel quiet and clean, some of the staff were pleasant and some were not so helpful. Decided not to opt for the buffet breakfast €15 per head. Found the baths very high, had an elderly mother with me and it was difficult to get in... More 

Helpful?
Thank emp_ireDubllin
North Yorkshire, United Kingdom
Level Contributor
172 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a first floor room here overlooking the garden at the rear with a window seat. The room had everything we needed and was quiet. We drove there which was a challenge as parts of the dual carriageway on the outskirts is closed and part of the city including right in front of the hotel was dug up. We... More 

Helpful?
Thank VirgoQualitySeeker47
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear VirgoQualitySeeker47, Thank you very much for taking the time to review our hotel here on Tripadvisor. It was a pleasure to have you as our guest during the André Rieu concerts in July. The works in front of the hotel are inconvenient however the city of Maastricht is giving the Central Station area a facelift to make it a... More 

Walsall
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was quiet, comfortable, clean and bed was very comfortable. Breakfast was good with plenty of choice. Only managed a one night stay on this trip, but would stay here again and recommend to others. Well situated opposite the railway station in the centre of Maaastricht. Staff were pleasant, helpful and polite.

Helpful?
Thank hb2350
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear hb2350, Thank you very much for your positive review. It is always a pleasure to read positive words about our service and product. We hope you will have the opportunity to visit us again in the near future. Thank you for your recommendation to other travellers. Regards, Guido Franssen General Manager More 

Alness, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed two nights as part of package to see Andre Rieu concert. Tremendous access from train station and only a short walk from concert square. Very old building being dragged into this century, while this is mainly successful this has been done at the expense of its obviously grand past and all areas now a bit clinical and bland. Staff... More 

Helpful?
Thank AlnessJack
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear AlnessJack, Thank you very much for your review and for giving us the 4/5 score. We appreciate the positive feedback on our service, soundproof rooms and location. We look forward to meet you again in the near future, you are more than welcome! regards, Mr. G.J. Franssen General Manager More 

southampton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel 4years running and always found it a pleasure to stay. This year we upgraded to a suite which cost us 1,107.18 Euro. We were given a small very dark (even with the lights on) room with 3 beds so we asked to be moved. We were told that we had been given a family... More 

Helpful?
Thank vera g
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear vera G, Thank you very much for your review and feedback on our service and product. As a mistake can happen it seems a couple more have been made during your stay. As the roomchange was an honest mistake, we will discuss your feedback with our housekeeping department as well, to evaluate were our service went wrong. Your concluding... More 

Milton Keynes, United Kingdom
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We were booked in via Andre Rieu Travel as part of attending Andre's Vrijthof Concert. From check-in to departure, we were delighted with our stay. Receptionists were always charming, smiling and saying hello whenever you passed. We were (perhaps fortunately) in a 4th floor bedroom directly accessible via the lift (which we never had to wait too long for). The... More 

Helpful?
Thank patersa
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Patersa, Thank you very much for your very positive and complete review! We loved having all the André Rieu goodies in our hotel as we know that all guests love that. We appreciate your positive feedback on that. We will forward your feedback about breakfast and dinner buffet to our kitchen and service department. They enjoyed serving you and... More 

Devon, United Kingdom
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

A lovely building, well situated opposite the station, and only 10 minutes walk over the bridge to the centre. However, the rooms are tired, and in need of updating along with the bathrooms, but overall comfortable. The bar has an excellent barman, fast, efficient, and humorous, and the staff in the breakfast buffet and at reception and very friendly, and... More 

Helpful?
Thank Polly L
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Polly L, Thank you very much for your review. It is through reviews like these that we are able to monitor our standards and service. We appreciate your feedback about our staff being friendly and helpful and humorous. That is exactly what we want to achieve. If possible, could you please forward the room number you have stayed in... More 

Doncaster, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel, a good location, the train station is opposite, and all shops, restaurants and bars are all in walking distance, it took about 10 minutes to walk from the hotel to the frytoff, a square full of café bars, a very relaxed place to stop and have a coffee, or a meal and watch the... More 

Helpful?
1 Thank f8shr
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear f8shr, Thank you very much for your review of our hotel on Tripadvisor. We appreciate your positive comments about our location, swimming pool, cleanliness of rooms and service of our staff. We will make sure that they will receive your feedback. We appreciate your conclusion that we are 'a good place to stay', thank you for that. Looking forward... More 

Rotterdam, The Netherlands
Level Contributor
290 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed June 15, 2016

This 4-star hotel has an excellent location in an attractive part of Maarstrincht called Wyck, 100 meters from the railway station, close to the river and within 20 minutes walking from the Vrijthof Square. The outside architecture is charming, but inside (at least in the part where we stayed) beware of some small stairs between floors (even if you use... More 

Helpful?
Thank avdij
AmrathManagement, Front Office Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Avdij, We thank you for the compliments about the excellent location in an attractive part of Maastricht and about the charming architecture. The outside architecture is Jugendstil. Our staff is pleased to help you if you need some assistance with heavy luggage and some small stairs. Just let us know. We are sorry that the bath was to small... More 

Milan, Italy
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2016

I stayed there for 3 nights. The hotel is very conveniently located right across the train station, about 10-15 mins walking from the city center and 20 mins walking from the Conference center (10 if you get the bus). My room was facing the inner yard so it was very quiet. It was very clean and comfortable. The only problem... More 

Helpful?
Thank Mariya I
AmrathManagement, General Manager at Amrath Grand Hotel De L'Empereur, responded to this review

Dear Mariya I, Thank you very much for your positive review and you comment regarding the temperature. We appreciate the feedback about our location as well as the feedback about our breakfast. We will forward the comments about the temperature in room and corridor to our maintenance department. Hopefully we are still able to locate any problems and solve these... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A relaxing stay at Amrath Grand Hotel de l'Empereur is definitely recommended if you decide to visit this historic city. Our hotel in Maastricht is located opposite the Central Station of Maastricht, housed in a monumental building. Our Amrath Grand Hotel de l' Empereur property is easily accessible. Maastricht is a city where you will experience a lot of historical beauty. This city is, with its many shops, boutiques and narrow streets a pleasant town to shop. There are numerous terraces, pubs, cafes and mainly French-influenced restaurants. Without a doubt, certainly the city and our unique hotel in Maastricht really worth a visit! ... more   less 

Additional Information about Amrath Grand Hotel De L'Empereur

Address: Stationsstraat 2, 6221BP Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $81 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amrath Grand Hotel De L'Empereur 4*
Number of rooms: 92
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Also Known As:
Amrath Grand Maastricht
Hotel Style:
#12 Luxury Hotel in Maastricht
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