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Novotel Maastricht

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Novotel Maastricht
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794 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Cardiff, United Kingdom
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Anyone that has stayed at Novotels in the past must pretty much know what to expect. Budget accommodation, service and comfort. Let me be honest and say that the accommodation is no better than your standard Novotel European hotel. I personally have no problem with this - uniformity means familiarity which, as a frequent traveller, is important. As-per the title... More 

Helpful?
Thank Mostynboy
Edinburgh, United Kingdom
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a typically quirky hotel from Novotel. The room was comfortable, although not large. The reception area modem and clean. The bar and breakfast/dining area were quite nice with lots of glass looking out on to the garden and pool. The real problem was the staff who, although they were friendly and very willing to help, just didn't have... More 

Helpful?
Thank WillieJJ
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Situated hald a hour walk from centre, food is ok, rich breakfast, has pool outside and a little corner where children can play. Is a relaxed place, partially new-partially outdated- really worth the 4 star rating

Helpful?
Thank Dan A
London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 1 night to break up a drive to Germany. It is a lovely hotel with really friendly staff. They all speak lots of languages:) room was great. Kids slept on a sofa bed and toilet was in a separate room to bathroom. Pool was good if a little cold! Lots of sun beds and a playground... More 

Helpful?
Thank Joanna S
Teddington, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check was painless as had booked through with hotel.com, did not even ask for a passport or a deposit. Hotel is generally clean and well maintained beds comfortable and breakfast was worth the €18 Room had an potion to turn the sofa into an extra beed should the need have arisen. Parking was readily available and safe.

Helpful?
Thank David1465
DanielleJongenburger, Manager at Novotel Maastricht, responded to this review

Dear David, Thank you for your stay with us and that you appreciated our beds and breakfast. We hope that you also enjoyed all our other services and that we will be welcoming you back in Maastricht. Kind Regards, More 

Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed in many hotels worldwide of all classes From budget to 5 star but the Novotel Maastricht 4 star - No way I sometimes wonder what some people expect from reading reviews. Before I booked this hotel I knew it was not near the city centre and that parking was charged for, also that the (poor) shuttle bus... More 

Helpful?
Thank TubbyandFF
DanielleJongenburger, Manager at Novotel Maastricht, responded to this review

Dear guest Tubby, Thank you for your review. I am sorry to read that you are not satisfied about our hotel. At Novotel we offer a free sofabed to the childeren ( with also free breakfast ). This sofabed is already made up , it only has to be pulled out and the bed is completely made up. We leave... More 

Burwell
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for 2 nights. Amazing food in the mornings and night, really friendly service! The twin room was brilliant with two double beds and great bathrooms. Fully recommended and I'll definitely be looking out for this hotel chain in the future! Thanks for a nice stay.

Helpful?
Thank CalumSkelton
DanielleJongenburger, Manager at Novotel Maastricht, responded to this review

Dear CalumSkelton, What a great treat to read about your experiences in our hotel. It makes us proud and motivated to improve our services even more :) We hope to welcome you back next time that you are in Maastricht WARM regards, More 

Encounter Bay, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sayed here as part of the Andre Rieu concert package and thoroughly enjoyed our stay. Staff were friendly courteous and helpful. Food was great and transport to the city centre was hand and free. Beds were clean and VERY comfortable. Andre Rieu concert was fantastic too.

Helpful?
Thank Traveller5211
DanielleJongenburger, Manager at Novotel Maastricht, responded to this review

Dear Traveller5211, How great it is to read your review about your stay with us. It makes our team very happy and we are for sure looking forward to welcome you again in our hotel. Best Regards and thank you again More 

Bristol, England, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 16, 2016 via mobile

Clean room, pleasant & very helpful staff, allowed us to store bikes. The pool was cool and the air con wasn't. We ate in the restaurant on Sunday pm & the food was good but service was v. slow and felt like they needed managing! Kids loved Xbox. Parking charges were €7.50 per night which are reasonable. We cycled into... More 

Helpful?
Thank Rob B
DanielleJongenburger, Manager at Novotel Maastricht, responded to this review

Dear Rob, Thank you for your visit in our hotel. We hope that you enjoyed Maastricht with your family. Our team is very happy to read that you mentioned them as being pleasant & very helpfull. That makes them proud. We are looking forward to welcome you again in the hotel in the near future. Warm Regards More 

A TripAdvisor Member
5 of 5 stars Reviewed August 3, 2016 via mobile

Thank you to the lovely staff who helped us throughout our visit. Great language skills and keen to offer advice. Quite possibly the quietest hotel I have ever stayed in despite being very busy. No nightime disturbance of any sort! Rooms are good but a little worn. Shower was lovely and separate toilet was good news! Pool is great but... More 

Helpful?
Thank A TripAdvisor Member
DanielleJongenburger, Manager at Novotel Maastricht, responded to this review

Dear guest, What a great pleasure to read how lovely your stay was in our hotel. Our team is proud if guests are enjoying our facilities. Thank you for your nice review and the effort that you took to put it on-line, we really appriciate that. We hope to welcome you back soon, Warm Regards Dewi Natrop - General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Novotel Maastricht
Restaurant Novotel Maastricht
Cuisines: Dutch, Seafood, European, French
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. There is a Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 

Additional Information about Novotel Maastricht

Address: Sibemaweg 10, 6227 AH Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $95 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Maastricht 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Maastricht Novotel
Hotel Style:
#2 Green Hotel in Maastricht
#5 Family Hotel in Maastricht
#8 Luxury Hotel in Maastricht
#8 Business Hotel in Maastricht
#11 Romantic Hotel in Maastricht
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