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Crowne Plaza Hotel Maastricht

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De Ruiterij 1, 6221 EW Maastricht, The Netherlands
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539 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Waterford, Ireland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We really enjoyed our stay at the Crowne Plaza. Despite being a very busy weekend of Andrew Rieu concerts, the staff were very helpfully and informative and did everything to make our stay enjoyable. It is also in a lovely situation by the river and within walking distance of all the main attractions. The breakfast was very tasty and even... More 

Helpful?
1 Thank Dolores H
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Dolores H, Thank you very much for sharing this great review here on TripAdvisor. We are very proud of our team and it’s very nice to read that they gave you a great time during your stay. I have already shared this review with all of my colleagues. We are looking forward to Andre Rieu concerts next year and... More 

Chorley, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my wife stayed at the crown plaza for 3 nights when we went to see Andre Rieu in concert. The hotel was in a great location on the river Meuse and only 10 minutes by Taxi or 20 min walk from the train station. The hotel itself is very clean and the rooms are spacious and well kept... More 

Helpful?
1 Thank gag857
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. & Mrs. Fishwick, We are more than happy to read your review about your trip to Maastricht. I hope you enjoyed also the concert of Mr. Rieu. A recommendation is the best compliment we can receive from our guest. Whenever you are back in town, we would be delighted to be your choice hotel again! With kind regards,... More 

London, United Kingdom
Level Contributor
173 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived late one night after a nightmare journey of delayed and cancelled trains, heavy rain and just general bad luck. Resigned to a room service salad and chips, I discovered an almost empty hotel restaurant with fantastic river views and excellent service. As it was asparagus season, everything was served with asparagus: scallops, ham & etc. Beautifully prepared, willingly... More 

Helpful?
Thank Christoph l
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Christoph, First of all I’m sorry to read that your trip to our hotel was not spotless. But, I’m glad to read that we gave you a warm welcome in our hotel and had a lovely diner with our famous asparagus. I have forwarded your motivating words to the team already - thank you! We looking forward to welcome... More 

Galway
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My mother and I attended the Andre Rieu in Maastricht over the weekend and stayed 2 nights in the Crowne Plaza . We thought the hotel was excellent , great location within walking distance of everything in Maastricht. Staff were excellent , beds were probably too comfortable and would highly recommend breakfast which was served from 6.30 to 11.30. Sitting... More 

Helpful?
Thank Valerie O
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Valerie, Thank you for choosing our hotel for your visiting the concert of Andre Rieu. I also want to thank you for your great feedback about our location, restaurant/bar en our excellent staff. We hope to have the change of welcome you back, and show you again our high service standards and hope to earn a 5/5. All of... More 

Roermond, The Netherlands
Level Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms were clean and functional. A good standard hotel. A great location by the river. It is a lovely spot to enjoy a drink overlooking the water. However the service is awful! You are clearly interupting the bar staff's day by having the ordacity to try to order!

Helpful?
Thank Trazie
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Trazie, Thank you for taking the time to write a detailed review about your stay in our hotel. It’s nice to read your comments about your room and location. I apologize for the inconveniences caused and hope that we will have the chance of welcoming you again at our hotel and then convince you of our high service standards.... More 

Jeddah, Saudi Arabia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I had my dinner in their restaurant it was bad specially the burger it was big I couldn't finish it but my friends have something weird I can't remember the name of the dish but it was good and the like it as if their ice tea was pretty good and fresh

Helpful?
1 Thank najfel
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Najfel, Thank you for taking the time to write a detailed review about your diner in our restaurant. I will share this review with our restaurant manager and executive chef. Thank you again for sharing your comments, and we would be delighted to be your choice hotel again! With kind regards, Ramon Schouwenberg Assistant Front Office Manager More 

Delaware USA
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff worked above and beyond to accommodate all my needs. Breakfast Buffett is great. I wanted a ticket to a local summer time evening concert in the square and the staff member helped for a long time, not giving up until he found me a ticket to Dinner and Concert on the square. Kudos to a staff that cares!!! Room... More 

Helpful?
Thank ppiraino
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear ppiraino, First off all I would like to than for choosing the Crowne Plaza Maastricht for being your host on your visit to our beautiful city. We our very proud about your comments of excellent staff; especially my colleague who arranged the last minute ticket for you. We are also glad to read to that your room meet your... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The lobby is pretty nice and the hotel is in a really good location ( the area next to the main train station, where most of the hotels are, is in construction right now, loud & dusty) so I was happy this hotel is located by the river ( where is a peaceful but close enough to the city center,... More 

Helpful?
Thank Traveler_ant
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Vivian Sluijsmans Front Office Manager More 

Luxembourg City, Luxembourg
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel located on the opposite shore of the city historical center but close enough to a bridge to be able to visit on foot. Rooms are confortable but standard. The bathrooms were really outdated. The parking of the hotel is in fact a public parking. It has a direct access from the hotel but don't expect help to park your... More 

Helpful?
Thank Chloe_VB
RamonSchouwenberg, Assistant Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Chloe_VB, Thank you for taking the time to write a detailed review about your stay in our hotel. It’s nice to read your comments about our breakfast and location on the river with the view over the old town. Your comments about the bathroom, parking and service are highly appreciated as it gives us the opportunity to improve our... More 

Amsterdam, the Netherlands
Level Contributor
106 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We go away twice a year for a short weekend and ended up going to our favorite city Maastricht. We opted for the Crowne Plaza because we like the hotel and its location. We chose their standard double and mentioned in the reservation that we wanted a quiet room regardless of the view. When we got there we were given... More 

Helpful?
Thank mddrijver
Sluijsmans, Front Office Manager at Crowne Plaza Hotel Maastricht, responded to this review

Dear Mr. & Mrs. Drijver, First of all we would like to thank you for your stay in our hotel. It's really great to hear that you've enjoyed your stay in Maastricht. My sincere apologies that you could here the noise from the band in your room. I'm very happy to read that the solution we've offered was appropriate. Thank... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Crowne Plaza Maastricht is the best hotel to stay in the centre of Maastricht, the city of the Maastricht treaty. The hotel is unique and quiet situated on the river Maas, in the city centre. Crowne Plaza Maastricht is easy accessible and has its own underground car park.Crowne Plaza offers luxuriously regular rooms as well as Clubrooms on a 5-star level, all equipped with air conditioning and high-speed internet.You are sure to find excellent wining and dining in the hotel's restaurant 'de Mangerie'. The kitchen team prepares Mediterranean as well as local cuisine with fresh seasonal products.In addition the hotel offers 9 meeting rooms for gatherings up to 400 peoples, dinners up to 700 peoples and parties up to 1500 peoples. Here too, service is of primary importance and the staff goes just that step further when advising their guests.You find the historical city centre, were the bars with the famous terraces, shops and restaurants are situated, within walking distance. In short: Hotel Crowne Plaza Maastricht is the address for a wonderful stay and a successful gathering!Special events during the year in Maastricht: TEFAF:The European Fine Art Fair, Carnival, Preuvenemint, concert of André Rieu, Winterland. Pursuant to the Dutch legislation regarding the ban on smoking the hotel is entirely non-smoking by 1 July 2008. ... more   less 

Additional Information about Crowne Plaza Hotel Maastricht

Address: De Ruiterij 1, 6221 EW Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Price Range: $138 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Maastricht 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Hotel Style:
#8 Luxury Hotel in Maastricht
#9 Business Hotel in Maastricht
#9 Family Hotel in Maastricht
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