NH Groningen
Hanzeplein 132, 9713 GW Groningen The Netherlands
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Avg. $222 /night, 9/18 - 9/19
$222
per night
$155
per night
$87
per night
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4.0
#7 of 18 hotels in GroningenLocation
4.3
Cleanliness
4.2
Service
4.2
Value
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The hotel is located in midtown Groningen and in front of the UMCG (University Medical Center Groningenl). It is easy to reach by car; just follow the signs from UMCG.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish, Dutch, German
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Eelde Airport
6.9 mi•
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Rental Cars
66 Restaurants
within 0.3 miles
1,210Review3Q+A39Room tips
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Detailed Reviews
Great location, few minutes walk to De grote markt, with shops restaurants clubs and splendid coffee places on short walking distance. The bed was great, room spacious. Service for breakfast and coffee in the evening in the lobby/ restaurant was perfect. The free late checkout on Sunday at 15:00 is amazing!
3 points of improvement
1. tell your guests who planned to have breakfast on Sunday morning, that the busiest moments are between 9:30 and 10:30 and that it’s possible that they have to wait for a table during the busy time or work with time slot booking.
2. Give the cleaning lady information on Sunday about rooms where the guests already checked out and especially about the once who are checking out late. This way she does not have to knock on all doors and your guests enjoy the peacefulness of the late checkout and don’t get disturbed by housekeeping knocking on the doors of all the rooms
3. Supervision for cleaning should be better: watercooker contained old water and desperately in need of antical. Stayover rooms should be cleaned and towels changed when “don’t disturbed sign” is removed or guest informs reception about their departure in the evening. Shower gel and shampoo were not refilled, had to ask for both.
And the plusses:
The hotel scores very high when it comes to comfort and location and the breakfast is very good. And for smokers the small balcony with an ashtray, hidden from wind and cold,on every floor is definitely a plus.
3 points of improvement
1. tell your guests who planned to have breakfast on Sunday morning, that the busiest moments are between 9:30 and 10:30 and that it’s possible that they have to wait for a table during the busy time or work with time slot booking.
2. Give the cleaning lady information on Sunday about rooms where the guests already checked out and especially about the once who are checking out late. This way she does not have to knock on all doors and your guests enjoy the peacefulness of the late checkout and don’t get disturbed by housekeeping knocking on the doors of all the rooms
3. Supervision for cleaning should be better: watercooker contained old water and desperately in need of antical. Stayover rooms should be cleaned and towels changed when “don’t disturbed sign” is removed or guest informs reception about their departure in the evening. Shower gel and shampoo were not refilled, had to ask for both.
And the plusses:
The hotel scores very high when it comes to comfort and location and the breakfast is very good. And for smokers the small balcony with an ashtray, hidden from wind and cold,on every floor is definitely a plus.
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Review collected in partnership with NH Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'll be honest by saying that I didn't have high expectations beforehand given the fact that the room, including breakfast, was not very expensive. But I was pleasantly surprised when I arrived. The hotel is located diagonally opposite the UMCG (The University Medical Center Groningen) and within walking distance of De Martinitoren and the Grote Markt. The hotel has some parking spaces, and if these are full, I can recommend the Damsterdiep parking garage at a 5-minute walk. This parking garage also has several charging points. Check-in was fast and smooth. I had a standard room on the 8th floor. The room was spacious and spotless. Two large windows that could also be opened so you can sleep in the fresh air. Good size bathroom with excellent rain shower. The bed had a good mattress, a good pillow, so in short, a great place to sleep. In the morning, a very extensive breakfast buffet. Lots of fresh fruit, bread and croissants, and good coffee. This, together with the attentive and very friendly team, makes this a 5-star review.
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Date of stay: August 2021Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location close to the city centre. Friendly reception, shiny free apples next to the lifts, water and sweets to welcome guests, free coffee and tea for hotel guests (although the times for this were not clear and some nickle-and-diming took place). Good beds, tv placed comfortably, small fridge is a plus. Being close to the hospital, there was a bus stop nearby and buses reliable.
Negatives? Indifferent housekeeping- upon our arrival at about 17:00 all dirty glassware and bottles were outside room doors and we found broken glasses next to ours. This practice continued.
Negatives? Indifferent housekeeping- upon our arrival at about 17:00 all dirty glassware and bottles were outside room doors and we found broken glasses next to ours. This practice continued.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The only thing good is the location.
Service really terrible.
Booked a 3course dinner, front desk suggested that we could also order dinner from outside despite that we already paid for the dinner in the hotel. Well thanks, but no. The food at dinner wasn't special, not even good actually. At dinner we could pay again for the whole meal. Didn't do this ofcourse.
Their way of cleaning the room is putting a lamp over all the mess they made on the table.
After giving feedback there wasn't anything they could do for us. Not even apolygise.
Service really terrible.
Booked a 3course dinner, front desk suggested that we could also order dinner from outside despite that we already paid for the dinner in the hotel. Well thanks, but no. The food at dinner wasn't special, not even good actually. At dinner we could pay again for the whole meal. Didn't do this ofcourse.
Their way of cleaning the room is putting a lamp over all the mess they made on the table.
After giving feedback there wasn't anything they could do for us. Not even apolygise.
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Review collected in partnership with NH Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Egbert Brinks, General Manager at NH Groningen
Responded Dec 21, 2020
Via de mail heb ik op 11 december u een mail verstuurd, nadat u deze zelfde opmerkingen hebt doorgegeven via de enquete. In deze mail ben ik ook ingegaan op de fouten die we gemaakt hebben en heb ik u een voorstel gedaan hoe we dit kunnen compenseren..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to Corona Pandemic, not every EU Countries shut down their borders, but if you come back from certain Countries you have to Quarantine yourself for 14 days, and it can be a decission of the Healthministerium in less than 24 hours. This Hotel doesnt tolerate any reason from this Situation. For someone who is unable to quarantine, we had to cancel our trip once the decision was made that we would need to quarantine returning from this country. This hotel was not accommodating in these uncertain times and will charge you 90% from your full price.
JT
JT
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Date of stay: October 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Egbert Brinks, General Manager at NH Groningen
Responded Oct 7, 2020
Dear Sir/Madam, Thank you for sharing your comments via Tripadvisor. Hopefully I understand your comments well and otherwise please contact me. You tried to cancel your reservations with us, due to the Quarantine rules of your country after returning from us. Our reservation policy for normal reservations does make this possible until 16 hours on the day of arrival free of charge. There are some restrictions, for example the prepaid and promo rates, which gives you discounts, but less flexibility. This is agreed by you when making the reservation. The risk for cancelling these types of bookings is with the booker. If you do not want to take the risk, than it makes sense to choose the regular and flexible rate. But if you take the risk, you should also accept the consequences. That is what we agreed when making the booking, we can not change the rules afterwards. For bookings made via a third party, the third party decides what policy they follow. In that case you should contact them.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our 3rd time in NH Groningen and that time was with our family.
We have sent several emails a couple of weeks before our trip to request a family room or a Triple with an extra bed.
We also wanted to know if we will have one of our regular rooms that we had the previous times, as we wanted a wooden tiled floor and not a carpet (that we finally had)
No response at all
At last, we booked through the website, requesting an extra bed on the reservation but it was not in our room on our arrival.
We slept the first night all 4 of us in 3 single beds.
When we mentioned the incident to another receptionist on our last evening, they arranged to put one in the room when we were out. Of course we didn’t use it at all
On our check out, the front office manager tried to charge us 80€ more for the extra bed, pretending that he was not informed. After we have asked for a cost breakdown, we found out the additional charges and he apologized
I was traveling with crutches as I was recovering from a broken leg and reached the reception desk at 23:00 to ask for an extra card, the receptionist was checking in some guests and I was waiting for about 15 minutes standing on my crutches. When I asked for priority, his response was: “there is no priority, first come first served”
We strongly believe that the male staff looks tired and dissatisfied from their job
But we will book again next year, just to find out if there will be any improvement
We have sent several emails a couple of weeks before our trip to request a family room or a Triple with an extra bed.
We also wanted to know if we will have one of our regular rooms that we had the previous times, as we wanted a wooden tiled floor and not a carpet (that we finally had)
No response at all
At last, we booked through the website, requesting an extra bed on the reservation but it was not in our room on our arrival.
We slept the first night all 4 of us in 3 single beds.
When we mentioned the incident to another receptionist on our last evening, they arranged to put one in the room when we were out. Of course we didn’t use it at all
On our check out, the front office manager tried to charge us 80€ more for the extra bed, pretending that he was not informed. After we have asked for a cost breakdown, we found out the additional charges and he apologized
I was traveling with crutches as I was recovering from a broken leg and reached the reception desk at 23:00 to ask for an extra card, the receptionist was checking in some guests and I was waiting for about 15 minutes standing on my crutches. When I asked for priority, his response was: “there is no priority, first come first served”
We strongly believe that the male staff looks tired and dissatisfied from their job
But we will book again next year, just to find out if there will be any improvement
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Review collected in partnership with NH Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Groningen, General Manager at NH Groningen
Responded Mar 6, 2024
Dear mr. Moschidis, I am sorry to see that your stay with us was not as you may expect from us. My answer on your review took a bit longer due to the fact that I had to do some research to find out what happened. It is good to see that you liked our location and cleanliness. Regarding the mail you sent to us, I was wondering to which mailadres these where sent, while we only received the request to store the electric wheelchair on a safe place. I think there was some miscommunication, at least that is what I think. In our hotel it is not possible to have 4 beds in 1 room. We do have triple rooms as you have seen, but in this room there is no space for an 4th bed. In the superior rooms we can not place an extra bed, and these rooms are the only rooms currently with a wooden floor. A triple room with a wooden floor is not possible in NH Groningen. On the second evening (Sunday) you asked for an extra bed in your 2nd room. This was done this same evening. For this extra bed from Sunday until Tuesday morning (2 nights) we charged an supplement. At checkout you told us that this bed was not used, so we deducted this supplement from your invoice, without any discussions from our side. The person who did you checkout was the same person who worked on the Sunday evening, who received your request for an extra bed. If we make an extra keycard for the room, we need to ask some questions for security reasons. So this not a small task which you can do in the same time as you help some other guests. Sorry that you had to wait, but it is also not nice for the other guests who came in earlier to let them wait. Fortunately there are possibilities to sit while you wait. My apologies for the fact that you did not receive replies on your mails, although we did not receive them. To prevent miscommunication I kindly ask you to contact us direct for your next stay and we will try to for fill your requests as good as possible. Next year we will have more rooms with wooden floors, than we currently have. I am afraid that 4 persons on 1 room is still not possible, but 3 per room is. Thank you for this review and I hope my answer helped to clear some issues you mentioned. Kind regards, Egbert Brinks General Manager nhgroningen@nh-hotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in the hotel a few times now. I keep returning as the breakfasts are amazing with plenty of choice for all dietary requirements and plenty of healthy options. The beds are comfy, everything is clean and the location is great. The dinner menu is a bit limited but the hotel is a short walk into the city centre where there are lots of good places to eat. It's about a 20 minute walk from the station and there's a bus stop right opposite where you can get any bus to the station if your bags are heavy. It's a university city with a party vibe so you can hear a little bit of noise from outside of a night but it's never loud enough to bother me.
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Review collected in partnership with NH Hotels
Date of stay: February 2024Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Groningen, General Manager at NH Groningen
Responded Feb 27, 2024
Thank you very much for this fantastic review! We love to see you back in NH Groningen!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really friendly and helpful staff, great location, 5 minutes walk to the centre. Clean and comfortable. The breakfast is expensive if you have a small appetite but it's tasty. The loan of the bike was really great! Will definitely stay here again
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Review collected in partnership with NH Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Groningen, General Manager at NH Groningen
Responded Nov 26, 2023
Thank you for your nice review, and description. good to see that you appreciate the cleanliness, comfort, location and the tastiness of the breakfast in NH Groningen. Kind regards, Egbert Brinks General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As "welcome drink" you can get a glass of tap water at the reception. No water bottle offered for free in the room for the first night. Room fine, bathroom very minimal, old-fashion and sad. Friendly advice: book a luxurious hotel room for the same amount of money somewhere else in Europe and skip the Netherlands, you won´t regret it.
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Review collected in partnership with NH Hotels
Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Despite the Corona restrictions, I experienced a very pleasant stay at the hotel. Good service, breakfast and dinner was great and the facilities clean and adequate. As the hotel is located just in front of the UMCG Hospital I needed to work, I like to book this hotel on a regular basis. I would definitely recommend this hotel for business and even private stays.
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Review collected in partnership with NH Hotels
Date of stay: October 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I fully agre with SAS_Sarma. Thank you for anwering this question.
MaltonNorthampton asked a question Feb 2016
Northampton, United Kingdom28 contributions23 helpful votesParking facilities
Sorry can't advise you, went by train from here.
I would expect there to be something since the hotel is opposite a huge hospital.
Enjoy your stay!
We offer the carpark of the UMCG. We have a special deal for casrs during the week (between 19 hour-9 hour the costs are 5 euro per night, but outside these hours the costs are higher) In the weekend the carpark costs 10 euros per night/day. We do not have an own carpark yet.
"Especially if you have an appointment at the univerisy hospital this hotel, opposite the umc is absolutely perfect! "Read full review
"Got first 116 and the view were poor. Then they gave us 307 and it was excellent. View over the garden and 2 armchairs. - And a bath tub"Read full review
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PRICE RANGE
$106 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels groningen
LOCATION
The NetherlandsGroningen ProvinceGroningen
NUMBER OF ROOMS
127
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about NH Groningen
Which popular attractions are close to NH Groningen?
Nearby attractions include Forum Groningen (0.3 miles), Sint Geertruidsgasthuis (0.3 miles), and Groningen Tourist Office (0.3 miles).
What are some of the property amenities at NH Groningen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Groningen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at NH Groningen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Groningen?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to NH Groningen?
Conveniently located restaurants include Blue Bananas Pancake Café, De Branderij, and De Kleine Heerlijkheid.
Is NH Groningen located near the city center?
Yes, it is 0.5 miles away from the center of Groningen.
Are any cleaning services offered at NH Groningen?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Groningen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at NH Groningen?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.
Are there any historical sites close to NH Groningen?
Many travelers enjoy visiting Hoofdstation Groningen (0.8 miles), Sint Anthonygasthuis (0.4 miles), and Jacob en Annagasthuis (0.7 miles).