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The Crown Guesthouse

80 reviews
#1 of 23 B&Bs / Inns in Bethlehem
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16 Kroon Avenue Panorama, Bethlehem 9701 South Africa
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Traveler (1)
Room & Suite (40)
Dining (3)
Certificate of Excellence

About

4.5
Excellent
80 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
A unique setting of culture and gracious living; the ideal base to further explore the many splendours of the eastern Free State.Regal comfort - suites are en-suite, plush carpeted, air conditioned, and elegantly decorated with exquisite ethnic objects d'art, paintings and a fine collection of black and white photography. Suites are privately accessed from an attractive landscaped garden featuring works by various South African sculptures.Signature breakfasts are included. Gourmet dinners served on request. The Crown is opposite the air field and walking distance from the Casino and Dihlabeng Shopping Mall. The Crown is enroute to Clarens - a mere 28 km further.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Secured parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Kid-friendly buffet
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
VIP room facilities
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Afrikaans
80Reviews0Q+A5Room tips

Reviews

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Popular mentions
Lovely sleep with a delicious breakfast
The room was beautiful and I slept very well, woke up to a delicious breakfast. The service was fantastic despite us arriving very late. I would recommend staying here if you are in the area. There is wifi and dstv
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Response from thecrownza, Owner at The Crown Guesthouse
Responded Oct 29, 2019
Thank you! Good to hear - this is what we strive for, :)
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Very comfortable, clean and excellent service
What a lovely stop over: highly recommend. We felt safe and nourished and enjoyed a sumptuous breakfast. Nothing seemed too much trouble and the staff were friendly and efficient: we would go back and also do recommend this and a perfect stop over.
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Review collected in partnership with this hotel
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Response from thecrownza, Owner at The Crown Guesthouse
Responded Sep 29, 2019
Thanks Dawn - we hope to see you again. Please send me details of your guest house in Salt Rock. We'd love to stop by some time. Thank you for being so appreciative - being a host yourself, you know what that means..... Take care Anita
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Terrible Customer Service!
The most awful customer service I have ever experienced! The room was extremely cold and dusty. When I complained about this, I received a page long response about what I could do to keep warm, including taking a hot shower! I requested a room change and was told they were fully booked. When I pointed out that I had seen the housekeeper cleaning several empty rooms, the court response was, 'And which rooms might that be?" On checking out, I was told "we did everything to make you comfortable, and you didn't say thank you". What cheek! I would not recommend this place to anyone.
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Review collected in partnership with this hotel
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Response from thecrownza, Owner at The Crown Guesthouse
Responded Sep 13, 2019
Mam, there was no way we could satisfy you, although we tried. Your aircon was running at 32 degrees, you had an electric blanket, and sufficient other blankets.... your bed was too small so we made you a kingsize bed, my reply was too long, your room was dusty and you could not stop sneezing, I can go on and on. The honest truth? We were happy to see you go.
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Bethlehem Business Trip
Hi The best thing I could start by stating is that I would return to The Crown for the following reasons:- Easy to find, secure parking. comfortable rooms and the breakfast as excellent. It is also conveniently located to get to local restaurants. WiFi might have been available but there was info info available. Regards John.
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Review collected in partnership with this hotel
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Business trip one night stand
I asked and pay for two rooms, on arrival there was only one available. Apparently the owners were on holidays, the acting manager made a mistake, she gave us a room in her own house, very brave of her.
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Review collected in partnership with this hotel
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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PRICE RANGE
$67 - $96 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaFree StateBethlehem
NUMBER OF ROOMS
15
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Frequently Asked Questions about The Crown Guesthouse
Which popular attractions are close to The Crown Guesthouse?
Nearby attractions include Lionsrock Big Cat Sanctuary (0.7 miles) and Bethlehem Museum (1.1 miles).
See all nearby attractions.
What are some of the property amenities at The Crown Guesthouse?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
See all property amenities.
What food & drink options are available at The Crown Guesthouse?
Guests can enjoy free breakfast during their stay.
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Is parking available at The Crown Guesthouse?
Yes, free parking and secured parking are available to guests.
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What are some restaurants close to The Crown Guesthouse?
Conveniently located restaurants include Cafe Al Fresco, Wooden Spoon Restaurant, and Ocean Basket Maluti Square.
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Does The Crown Guesthouse have an airport shuttle?
Yes, The Crown Guesthouse offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Is The Crown Guesthouse located near the city center?
Yes, it is 0.9 miles away from the center of Bethlehem.
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Are any cleaning services offered at The Crown Guesthouse?
Yes, dry cleaning and laundry service are offered to guests.
See all property amenities.
Does The Crown Guesthouse offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
See all property amenities.
Which languages are spoken by the staff at The Crown Guesthouse?
The staff speaks multiple languages, including English and Afrikaans.
See all property amenities.
Is The Crown Guesthouse accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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