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EMA House Palais Apartments at Palais Kraft

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EMA House Palais Apartments at Palais Kraft
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21 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

First impressions of this apartment were good. Well located for public transport. There is a lack of communication between staff. After numerous emails to their info email address which different members of staff reply to, they managed to mess up the billing and charged my Singapore credit card when I had specifically asked them not too. The cleaning is abysmal.... More 

Helpful?
Thank Dee3212014
Urs S, Director at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Dee! Thank you for taking the time to review your stay at an EMA House Palais Apartment. We regret to hear that your stay experience was negative throughout,and that there was no trace of a positive aspect while staying with us. We would like to apologise for the inconvenience caused due to the credit card charge. However, as previously... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I prefer staying in an apartment when I travel because I like to fix my own meals. This upscale apartment also was more spacious than a hotel room. It had a lovely marble bathroom, semi private terrace, good kitchen, storage room for suitcases, etc., with a washer and dryer and also a safe. Entry is into the building first, which... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Urs S, Director at EMA House Palais Apartments at Palais Kraft, responded to this review

Dear traveller! Thank you for this lovely write-up. It sounds like you had planned your stay well, and we are happy that our Palais Apartment with all its facilities and amenities met your expectations. We hope that on your day trips you discovered exciting places that left you hungry for more – it would be a pleasure if we could... More 

Singapore, Singapore
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 21, 2016

We stayed here in a one bedroom (Washington) for a few nights and then later in a two bedroom (Madison). Both were spacious and clean. Despite being right on the tram line, the noise level was fine. The kitchen was decently equipped. Large TV. My biggest complaint was the lack of room darkening shades. Putting our son to bed at... More 

Helpful?
Thank Monica H
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Monica! Thank you very much for your kind review. I am very pleased that you had an enjoyable stay at an EMA House Palais Apartment. Your praise on the staff performence as well as your feed-back on the facilities and amenities is highly appreciated and most motivating. Based on your and other guests valuable feed-back we shall take corrective... More 

London, UK
1 review
4 of 5 stars Reviewed July 28, 2016

We have visited Zurich many times over the years, always with great pleasure, but never for two weeks. Finding accommodations at Palais Kraft within the Madison Apartment 120 sq. mt. in size was the perfect venue for our needs. Being very close to two tram lines made it easy to go into town. Being within walking distance of three supermarkets... More 

Review collected in partnership with this hotel

Helpful?
Thank Ernest H
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Ernest! It was a great pleasure having had your family as our guests at an EMA House Palais Apartment. It is the discerning guests staying at the Palais Kraft making the difference and we are delighted that you spent a great family vacation. The EMA House Team is looking forward to welcoming you soon again. Urs Schaerer, Director More 

Boulder, Colorado
Level Contributor
371 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed July 9, 2016

We had a very pleasant stay in the 2BR "Van Buren" apartment for four nights before heading up to the Berner Oberland. Would highly recommend the apartment. See below for more details. Location: Palais Kraft is located in Kreis 7 about a mile uphill from the River Limmat just past the Universität Zürich near Toblerplatz. The neighborhood is very quiet... More 

Helpful?
Thank sazeracker
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Sazeracker! We are very impressed by your lovely and detailed report on your stay at an EMA House Palais Apartment. Receiving such a great review from a very experienced traveller like you, is a wonderful reward - thank you very much! The EMA House Team is very pleased that you had an enjoyable and memorable stay and we are... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed June 20, 2016

Terrible views , average facilities, nothing around the apartment complex. Limited English channels available on tv. Room sizes also quite small for an apartment. Staff helpful. No gym close by. Average

Review collected in partnership with this hotel

Helpful?
Thank chander78
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Chander! Thank your for your review. We are very pleased that you were happy with the assistance by our service staff, our daily maid attendance to the apartment as well as the cleanliness. We are however sorry that your perception of your stay an EMA House Palais Apartment was somewhat mixed. Let me assure fellow travellers that you will... More 

Dusseldorf, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2016

The apartments are part of a complex of rooms associated to a private clinic. The rooms are clean. The interieur is of good quality and service is modest. In our room the window blinds were broken, but after we informed the personal, it was repaired the next day.

Review collected in partnership with this hotel

Helpful?
Thank larsbenjamin
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Lars! Thank you very much for your kind review. We are pleased that you enjoyed your stay at an EMA House Palais Apartment. Great that you liked the quality fittings, the amenities like a washer/dryer and our services like daily maid service, free Nespresso coffee, a Service Line Support etc. Please let me inform fellow travellers, that Palais Kraft... More 

Doha, Qatar
1 review
5 of 5 stars Reviewed June 11, 2016

Excellent place. Very satisfied. Very quite and peaceful neighborhood. Spotlessly clean. Excellent amenities and housekeeping. Huge TV, and a piano as a bonus! Friendly and informative check in. Would love to stay again.

Review collected in partnership with this hotel

Helpful?
Thank cksahluwalia
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Dear Guest Thank you very much for your lovely review. We are delighted that you had an enjoyable and memorable stay at an EMA House Palais Apartment. The EMA House team is looking forward to welcoming you some other time again. Urs Schaerer, Director More 

Cairo
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 4, 2016

We stayed at the Palais Kraft for a month in the Madison Apartment. The building is beautiful, nicely kept and charming. Location is great - 10 minutes by tram to Central station, (although beware it is on a hill/incline). Food markets, pharmacies and bakery nearby. The apartment is very spacious, wooden floors, with tasteful furnishings (mostly from Ikea), very clean... More 

Review collected in partnership with this hotel

Helpful?
Thank dereenb
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Dear Family B! Thank you very much for your concise feed-back on your stay at an EMA House Palais Apartment. Your recommendation coming from experienced and cosmopolitan travellers like you is very valuable for us and is highly appreciated. Having taken over the managment of the Palais Apartments just recently, there were indeed the one or other snag to be... More 

Ottawa, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed April 27, 2016

Absolutely perfect. I arrived at the agreed time and was greeted by EMA House staff right away. They toured the whole place with me so I knew how everything worked. The room was very spacious, comfortable and spotless. I made use of the kitchen everyday and this was easy with grocery stores just meters away. Good internet connection, good selection... More 

Review collected in partnership with this hotel

Helpful?
Thank Heloise B
Urs S, General Manager at EMA House Palais Apartments at Palais Kraft, responded to this review

Hello Heloise! Wonderful - your lovely feed-back on your stay at an EMA House Palais Apartment is highly appreciated and it is motivating all of us to keep up our services for our guests. We are very pleased that you had enjoyable stay at your temporary home away from home. It is indeed a pitty that the weather situation did... More 

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Near EMA House Palais Apartments at Palais Kraft

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
If your travels take you in search of the extraordinary, the prestigious EMA House Palais Apartments in one of Zurich's prime residential locations are a wise choice. The spaciousness, elegance, high ceilings and, not least of all, palace-like ambience of the fully fitted and furnished apartments will appeal to even the most exacting of travellers. And thanks to our comprehensive Apart Service Gold Package with personal meet-and-greet and daily maid service, all your needs are taken care of and you will feel at home immediately. The superb EMA House Palais Apartments are finished in modern classic style, some with antique furnishings and paintings. All apartments have a fully equipped kitchen, several apartments even have a fireplace. Apart from being fully furnished, they offer plenty of space, contemporary standards of comfort and a touch of classic extravagance. ... more   less 

Additional Information about EMA House Palais Apartments at Palais Kraft

Address: Kraftstrasse 33, Zurich 8044, Switzerland (Formerly Palais Kraft)
Location: Switzerland > Canton of Zurich > Zurich > Fluntern
Price Range: $196 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — EMA House Palais Apartments at Palais Kraft 2*
Number of rooms: 7
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