A nice hotel with plenty of the sort of charm that one expects from a boutique hotel. The room was comfortable and quiet. The hotel is well located some 10-15 minutes walk from the city centre and the old town; there is a tram stop about 150m away from where trams go directly to the main station (about 6 stops). Service was helpful and friendly, and I was able to check into my room straight away, even though I arrived before the official check-in time. The breakfast buffet was not as interesting as I thought it would be, but this is perhaps a minor point. All in all, a good place to stay and I would definitely return there if returning to Zürich.
The SLH Ambassador has a lovely boutique feel to it, with the great service and attention to detail you'd expect from a SLH member. Our (superior) room at 25m2 was cosy but clean and thoughtfully laid out despite a relative lack of storage space. There is an appealing lounge/bar on the ground floor next to reception and the restaurant. A real highlight of our stay was the breakfast - a large selection of top quality local produce encompassing everything from hot-smoked trout to alpine cheese, eggs cooked to order, and really friendly service. I have never had a disappointing hotel breakfast in Switzerland, but this one is really top-notch.
From check-in through to check-out the service was warm and friendly. The staff were wonderfully helpful with great advice as to were to go and how to get there. The room was well appointed and nice and quite just what we needed after a long flight. We only stayed the one night as we we traveling to Lucerne the next day. Based on this hot end alone we will be coming back to Zürich and staying longer
Although this hotel had wonderful accommodations, great service, and was in a prime location, the true highlight was the service we received by Remi. He was extremely helpful in giving us tips about Zürich and what we should see during our very short stay. He also followed up with us the next morning which was incredibly impressive. Thank you Remi!
Hotel is conveniently located near the lake and opposite the opera house. We were there for new year’s eve and were able to watch the fireworks from the rooftop. Staff are very friendly and knowledgeable. Rooms are large, very clean and comfortable. We stayed on the second floor which was relatively quiet. Would highly recommend.
This is an excellent choice. Hotel is in a great location, close to the lake and the old town, nice to walk. We walked to the Fifa museum in less than 20 minutes. Hotel’s accommodations are very comfortable and service is great. Certainly recommend!
Switzerland was the 2nd country on our 3 week mother/daughter Europe trip. Check in was easy and quick. Unfortunately don't remember the young womans name. She was very helpful in suggestions for dinner within walking distance and explaining the local fountains. Our room was beautiful. We had a lovely balcony we enjoyed in the evening and mornings. The front desk handled all our transportation requests, even making sure our taxi driver that we enjoyed was the same each day, and letting us know exactly how long it would take to get where we needed to be.
Excellent Location. We arrived by car to Ambassador and the Christmas Market is right there next to the hotel. There was a train station near by and all the shopping centers, Globus, Coop and Springli were all less than 5 minute walking distance along with some great eateries and restaurants surrounding the hotel. The old town Zurich is 10 minute walk. All staff at hotel spoke English and the restaurant Opera was very good. Had our Christmas dinner there. Hotel had complimentary check in drink and umbrellas. We also had 2 Pugs with us and they had dog bowls prepared in our room. The lakeside park is next to the hotel so we walked the dog there in the morning. We were late for breakfast but was able to get breakfast across the street at the Opera Hotel which is associated with Ambassador. Valet parking was CHF40 a day. Great hotel !…
Wonderful experience from the moment we checked in. Staff was friendly and accommodating. Drinks and assistance with suitcases immediately offered. Great proximity to the train station, Opera house and Christmas market. Enjoyed the short distance to all other local attractions. Room was quaint, clean and cozy. Breakfast simple, but adequate. Would love to return in the near future!
We loved the Hotel Ambassador! The front desk staff was very helpful and informative and the guest room beds were very comfortable and clean. Great location with access to nonstop train to Zurich airport, restaurants and shopping. On our next visit, we will plan on staying longer!