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EMA House Hotel Suites

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Nordstrasse 1, Zurich 8006 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (256)
360
Panoramas (12)
Room & Suite (297)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 01/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from EMA House Hotel Suites
Updated 01/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 138 hotels in Zurich
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Travellers opting for a hotel stay have a choice between a spacious studio-type Junior Suite or a luxurious 1-bedroom Executive Suite. All suites are completely renovated and refurbished with exclusive materials and fittings. Hotel stays are accompanied by our full, first-class Hotel Service, which includes daily maid service, a delicious, freshly prepared breakfast in the room, minibar, free internet and free access to the guest laundry. Guests planning a stay lasting longer than just a day choose our extended stay option. Extended stay packages are available for 1- and 2-bedroom Executive Residential Suites with full amenities. Both types come with a fully equipped kitchen with a private washer/dryer and include our exclusive Apart Service Gold package, with an optional breakfast and daily suite attendance by the maid.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Breakfast available
Highchairs available
Taxi service
Conference facilities
Baggage storage
Currency exchange
Parking garage
Wifi
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Non-smoking hotel
Umbrella
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Finnish, German and 1 more

Location

Full view
90Good for walkers
Grade: 90 out of 100
36Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
753Reviews20Q+A100Room tips
Traveler rating
  • 537
  • 178
  • 27
  • 6
  • 6
Traveler safety
Time of year
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Popular mentions
myxz wrote a review Yesterday
NY182 contributions64 helpful votes
Having stayed at a EMA property before I had high expectations- and while it still delivers on location and space, certain things (WiFi/smartTV functions) were disappointing considering we pay nearly Chf 1000 for 3 nights. Glad we were not here on business this time - because these issues would have been totally unacceptable. I give 2/5 for tech/tv/WiFi issues and 5/5 for quality of room & location- so gave 4 out of 5. Positives: We stayed in the Executive Suite - which is like a large one bedroom apt with 1.5 baths. Great space. Large en-suite bathroom. Clean (though due to the season, we saw some dead river bugs on the floor by the window every morning.) Location- easy access to the Zurich HB station, not touristy Nice views of the Limmat river and Park Platzspitz. (It’s not the typical Zurich postcard view but that also makes it special) Room has options to use kitchen (for CHF25/day - we didn’t use but they allowed us to use few extra plates, glasses which we appreciated) Stocked with 6 Nespresso pods/day and array of teabags Good breakfast with nice strong coffee Negatives: I wish I didn’t have to mention but they were not resolved so I need to. Terrible WiFi/Smart TV experience. It kept saying “failed to load channels-please check internet connection” - when watching regular tv or Netflix. Forget about watching YouTube - (photo attached) it would go into a black screen loop. We got tired of spending time trying. We notify the management with picture of the screen and issues and Wi-Fi the first night we were there. They were Quick to respond saying some technician will come to resolve as soon as they can however NOTHING was resolved. WiFi dropped often - we brought our own speaker so we can listen to Spotify for music so this was annoying. We had no choice bc the Spotify feature on the [not-so] SmartTV didn’t even not work. No recognition of my husband’s birthday. Is that Swiss hospitality? USB charge ports at desk were not working - the ones in the bedroom worked but that’s not convenient if you want to do things on the desk. Again wrote them first day but never repaired. faux marble (tiles) are bit tacky for a 4star hotel.. Housekeeping Lacks coordination- first morning housekeeping knocked on door at 9:10am when our breakfast was specified for 9:30. one morning we had to ask for nespresso refills because the housekeeping never refilled them the day before. Didn’t get new tea bags after first day for the rest of the stay.. we didn’t bother asking anymore…these things should be restocked at a 4 star hotel without the guests inquiry!
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: 4th floor suites have a small balcony.
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Denise E wrote a review Aug 2020
Cardiff, United Kingdom62 contributions75 helpful votes
+1
Hotel's Favorite
We stayed in one of the suites in Nordstrasse, which is an amazing location. Short walk to the centre as well as the Niederdörfli where you can find lots of great bars and restaurants with plenty of seating outside. Also very close to the river, where you can go swimming and enjoy some cocktails in the bars alongside it. The accommodation was fantastic... very spacious, clean and modern. Lovely interior design, big and beautiful bathroom, amazing shower and huge bath tub, beautiful bedroom with an on-suite bathroom, super comfy bed as well as big windows so everything is really light. The air con is excellent... it was extremely hot when we visited Zurich but lovely and cool in our suite. There is also a tiny terrace and a well equipped kitchen (hob, microwave, dishwasher, washing machine...). We were able to park our car in the underground garage for 28 Swiss Franks for 24 hours. The ladies who worked behind reception were super friendly and helpful. We felt welcome and well looked after. I would def stay there again if I went back to Zurich. Also it was only a 15 minute drive to the airport, which we found very convenient as one of us had to catch a flight the next day.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites
Responded Aug 20, 2020
Dear 983denise, Thank you very much for sharing your experience with us. We appreciate that you felt comfortable at the EMA House Hotel Suites and that our service exceeded your expectations. Our air condition is indeed a real asset during the hot summer months. We are alsoe very happy to read that you have took a swim in the Limmat River right next to our hotel. It is very common in Zürich to refresh yourself in the water and get a drink after. We would be happy to have such satisfied guests coming back to the EMA House Hotel Suites. Jonathan Anthamatten, General Manager
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Naomi L wrote a review Jun 5
Jerusalem, Israel3 contributions1 helpful vote
We stayed in a suite for a week which was not much more expensive than a room. It was spacious and well appointed. The staff (desk and cleaning) were helpful and friendly- and cleaned our room at our convenience, rather than theirs,. The view from our window- city/river/mountains was wonderful. Less than a 10 minute walk from the train station- close to parks and walks along the river. We did not want to pay extra for the kitchen, since we ate all our meals with our family, but when we requested, they supplied us with a few breakfast bowls and spoons.
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Date of stay: June 2021
Location
Cleanliness
Service
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Response from Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites
Responded 2 weeks ago
Naomi L, Thank you very much for taking the time to share your EMA House Hotel Suites experience with us. We are delighted our services did meet your expectations and you enjoyed your family visit in Zürich. Our central but residential location and the view overlooking the Limmat river and the Üetliberg are indeed assets of staying with us. We understand that not every traveler wants to use the kitchen during their stay. For that reason, we provide multiple rate plans with and without kitchen use to our customers. Even if you have booked your Executive Suite without kitchen you are still able to add this option with extra costs. Our intention is to leave the choice to our customers according to their wishes to create a customized and valuable experience. It would be our pleasure to welcome you back to EMA House Hotel Suites during a future stay in Zürich. Jonathan Anthamatten, General Manager
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Lor R wrote a review May 2021
11 contributions
+1
First of all i would like to say thank you to all Staff they are truly friendly,nice,kind and very accommodating .. I love how they treated me .. i feel special .. 😍 Second the place are extremely nice comfy clean and like a high class look inside ,the furnitures are totally makes me feel im in a 5 star hotel .. 🥰🥰🥰 i will probably book again to the place when i have the chance to go back in time .. Its near to the Train Station and you can go around the old town. It was a nice experience to me and i could recommend this place to people who wants to relax to their entire stay. I love this place .. 😍
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites
Responded 4 weeks ago
Dear Lor R, What an amazing feedback! We really appreciate your sincere satisfaction about our way of hospitality. It seems that our team did an excellent job and made your stay memorable. Thank you very much for taking the time to sharing your experience with us and other travelers. It would be our pleasure to welcome you back to EMA House Hotel Suites during a future stay in Zürich. Jonathan Anthamatten, General Manager
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VIKING004 wrote a review Apr 2021
Geneva, Switzerland39 contributions14 helpful votes
I was thoroughly impressed with the quality of accommodation and the high quality staff at the EMA House. I stayed at the hotel in a junior suite with my two young children and found the accommodation - space, furnishing and set up perfect. I could not recommend the hotel enough to families looking for a great city break.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Jonathan Anthamatten, Geschäftsführer at EMA House Hotel Suites
Responded Apr 20, 2021
Dear VIKING004, We truly feel honored by your compliments regarding your EMA House Hotel Suites experience. Your satisfaction about our services and facilities is highly appreciated and we would be pleased to welcome your family again for a future visit to Zürich. Jonathan Anthamatten, General Manager
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PRICE RANGE
$206 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ema house - the zurich all hotel, ema hotel zürich
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
23
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Frequently Asked Questions about EMA House Hotel Suites
Which popular attractions are close to EMA House Hotel Suites?
Nearby attractions include Platzspitz Park (0.2 miles), Museum für Gestaltung Zürich: AU60 (0.2 miles), and Photobastei 2.0 (0.3 miles).
What are some of the property amenities at EMA House Hotel Suites?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at EMA House Hotel Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EMA House Hotel Suites?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at EMA House Hotel Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to EMA House Hotel Suites?
Conveniently located restaurants include Mesa, eCHo Restaurant, and Drei Stuben.
Is EMA House Hotel Suites located near the city center?
Yes, it is 0.6 miles away from the center of Zurich.
Are any cleaning services offered at EMA House Hotel Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at EMA House Hotel Suites?
The staff speaks multiple languages, including English, French, German, Italian, and Finnish.
Are there any historical sites close to EMA House Hotel Suites?
Many travelers enjoy visiting Liebfrauenkirche (0.3 miles), Platzspitz Park (0.2 miles), and Zunfthaus zur Meisen (0.9 miles).
Does EMA House Hotel Suites have any great views?
Yes, guests often enjoy the city view available here.