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Swissotel Zurich

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2,108 Reviews from our TripAdvisor Community

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Showing 1,464: English reviews
Istanbul, Turkey
Reviewed 4 weeks ago via mobile

I took a taxi from airport. My friends said underground would be better. The hotel is clean. Meeting rooms were large, appropriate for big events. The room is OK. Wifi works well. Bathroom was old and small. Employees are polite. Breakfast was standard.

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Helpful?
Thank lmgunay
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Hi Imgunay Thank you for this review. We are just a 5 minutes train ride from both the city center and the airport, which makes getting here very easy and fast. See you back soon and best regards, Kim Hauser Guest Relations Manager

Hyderabad
Reviewed February 16, 2017

My review bullets below - Location (5 starts); walking distance from Oerlikon station which can take you to the main station, airport and many other connections - The rooms were small- but hygienic and comfortable. All basic amenities were available - The room service is chargeable at ~5 CHF (i remember asking for some seltzer in the room before realizing...

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Helpful?
Thank priyamagarwal
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Guest Thank you so much for taking the time to provide us with this feedback. so good you liked your stay! You are right - we renovated our spa & sports on the 32nd floor , and we are done now! Hopefully you will have the chance to try it out and to enjoy the view during your next...

Beirut, Lebanon
Reviewed February 7, 2017

The 1st stay in Swissotel Zurich was in January 2016 and it was amazing, after that i kept on visiting the hotel for dinner in Le Muh. My final stay was in January-2017 and it was a really bad stay since checking in and not yet after checking out. They deducted my acommodation fees twice without me singing on the...

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Helpful?
Thank Yassar H
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Yassar H Greetings from the Swissôtel Zurich. Thank you very much for also sharing your feedback here on tripadvisor. I am happy that we are already in direct contact in order to solve the misunderstanding about your bill. I look forward to seeing you back some day and wish you a wonderful time ahead. Best Regards, Kim Hauser Guest...

london
Reviewed February 4, 2017

The hotel is undergoing renovations from floors 14-20. There are noises from drills going during the day and into the evening - 8pm last night. The renovations are due to finished in March I was told. The room I had on level 14 was also ridiculously small for a hotel of this standard - it was broom closet size. I...

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4Thank Cherie39
Toronto, Canada
Reviewed January 17, 2017

Hotel staff is helpful with directions and business supports. Very pleased with a very comfortable room. The location takes advantage of Zurich awesome transit system of rail lines & trams. Easy access to the whole city. Just off a red eye flight the staff showed me to the spa to relax and shower allowing to be fresh & relaxed for...

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Helpful?
Thank LiveLightly5
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear LiveLightly5, thank you so much for your great and detailed feedback about your recent stay at Swissôtel Zurich. With big pleasure I am reading your words and will forward them to our team and management. I am very happy that you had a enjoyable stay. Please let me know when you will be back in Zurich, would be a...

Rhodes Town, Greece
Reviewed January 14, 2017 via mobile

We stayed there for 3 nights. Excellent location, next to the train station, super markets, restaurants... There is a hairdresser in the hotel too. The staff is very kind! I would love to visit this hotel again and I would recommend it to friends and family!

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Helpful?
1Thank christmas2016a
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear christmas2016a, thank you very much for taking the time sending us your feedback about your recent stay. I am very happy that you rated your hotel experience at Swissôtel Zurich with 5 stars. Happily I will forward your review to all my colleagues. We would be delighted to welcome you back soon again All the best Florian Öttl Guest...

London, United Kingdom
Reviewed January 14, 2017 via mobile

Great location from the airport and into Zurich; you can fall out of bed and onto a train to go anywhere. Good meeting room/meeting rooms on the top floor with great views, but long and no great for more than 15 in a group.

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Thank misterchurst
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Grüezi wohl misterchurst, thank you so much for sending us a feedback about your recent stay at Swissôtel Zurich. I am very pleased to hear, that you enjoyed your time with us. Happily I will forward your words to my colleagues. We are looking forward to welcome you back soon Best regards Florian Öttl Guest Relations

Reviewed January 10, 2017

I had an excellent experience at the Swissotel Zurich in December 2016. I appreciated the fact that the hotel allowed me to freshen up at the spa upon my arrival in Zurich at 06H00am after a 10hr flight. Although I could not check into my room early in the morning, the hotel kept my luggage until check in time which...

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Helpful?
Thank Senzekile M
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Senzekile M, thank you so much for taking your time and sending us your experience about your recent stay in December. It is a big pleasure to read that you enjoyed your time at Swissôtel Zurich and happily I will forward your words to all my colleagues from the hotel. Have a great week ahead and we would be...

Reviewed January 8, 2017 via mobile

Not the greatest among its equals but is ok if you're traveling for business. Location is good, and the atmosphere quiet. Rooms are ok, though you're reminded that they're old. The staff are nice and friendly

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Thank - -
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear guest, thank you very much for sending us your feedback. We really do appreciate that you have taken your time to share your experience with us. Regarding the rooms, we are currently renovating them and by end of February a big part of our bedrooms are newly renovated. Looking forward to welcome you soon again. Best regards Florian Öttl...

Zurich, Switzerland
Reviewed January 8, 2017 via mobile

The heating wasn't working with -5C outside. And while this can happen, they downgraded us to a much smaller room (instead of a double we felt we got a large single room, number 2716). The bathroom was extremely narrow, the bathtub's surface was chipping off, no closets at all, a worn carpet floor that had been repaired like a patchwork,...

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Helpful?
1Thank OlgaMo
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear OlgaMo, first I thank you for taking your time and sending us your feedback about our recent stay. I am terrible sorry for your experience at our hotel and be ensured that such behavior is not our standard. We try to make sure all our guest enjoy their time with us. We would appreciate if you give as another...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le muh
Le muh
Cuisines: Swiss, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 

Additional Information about Swissotel Zurich

Address: Schulstrasse 44, Zurich 8050, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range: $126 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#30 Luxury Hotel in Zurich
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Zurich staff and other travelers.
27 questions
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See all questions (27)

Questions? Get answers from Swissotel Zurich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel is less than 23 floors high so be cautious to ask about the actual floor when booking.”
 of 5 bubbles depechet, 1 week ago | Read review
“We had a corner room with great views of city”
 of 5 bubbles 222blakew, 4 weeks ago | Read review
“The hill side for views. We got a view of the station”
 of 5 bubbles priyamagarwal, Feb 16, 2017 | Read review
“If you want a pleasent, clean, low stress environment with friendly staff this is your hotel.”
 of 5 bubbles LiveLightly5, Jan 17, 2017 | Read review
“Very close to the train station and trams”
  • This was my room when i arrived, you can see my luggage on the other side of the bed.
 of 5 bubbles , Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question