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La Reserve Eden au Lac Zurich

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Utoquai 45, Zurich 8008 Switzerland
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Traveler (45)
Room & Suite (63)
Dining (40)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#107 of 144 in Zurich
Location
4.8
Cleanliness
4.7
Service
4.2
Value
3.3
Travelers' Choice
Michel Reybier is pleased to announce the opening this winter of La Réserve Eden au Lac Zurich. This unique, elegant and indeed legendary model is thus reborn after several months of an ambitious project, impelled by the creativity of Philippe Starck and the vision nurtured by La Réserve. The 40 rooms and suites, the restaurants and the bar: everything has been redesigned to offer guests a refined and timeless experience reflecting the La Réserve values of excellence, authenticity and simplicity. La Réserve Eden au Lac Zurich is an imaginary yacht club that is both timeless and contemporary. Certain materials such as varnished mahogany are reminiscent of boats and the world of sailing, as are the regatta photos lining the corridors. "La Réserve Eden au lac Zurich is a timeless cocktail of classic, modern, intelligent and creative elements." Philippe Starck
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Fishing
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Rooftop terrace
Wifi
Restaurant
Breakfast available
Rooftop bar
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Private balcony
Room service
Safe
Seating area
Telephone
Bottled water
Minibar
Electric kettle
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Great View
Languages Spoken
English, French, Spanish, Arabic and 6 more
52Reviews7Q+A6Room tips
Traveler rating
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Most Recent
n2r49rs wrote a review Apr 2022
Palm Desert, California623 contributions260 helpful votes
We were very warmly greeted upon our arrival. Elena checked us in and showed us to our room. She was very engaging and made us feel super welcome. The entire staff was very helpful, friendly and service oriented. The bellman was great and called me by my name on the second day, nice touch! This was our final stop on a month long trip and a nice way to finish things off. Exterior of the hotel is very classic styled while the interior has been completely redone and is contemporary with lovely wood. Bed was excellent! We loved the change of pace. Lots of new gadgets and additions you don’t have in the older hotels. For instance, a lighted toilet bowl! Brilliant! Never saw this before. It keeps you from having to turn the lights on in the middle of the night. Service at a hotel is very important and often can distinguish two excellent hotels. Elena and the rest of the team knocked it out off the park! Great location too!
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Corner room with balcony
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1 Helpful vote
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Gregory T wrote a review Mar 2022
Singapore, Singapore82 contributions61 helpful votes
Greeting at the door made me feel like I was in store for something fantastic and boy did this hotel not dissapoint. Staff helped with my Covid test mishap, cigar lounge was extraorindary and the wine list is to die for. Breakfast was in my top 5 ever globally. The only issue I had was the bar was a bit slow on Friday evening. I forgot his name, but the Polish bartender is non-stop, kudos to him and his drinks, but hire him a friend behind the bar to take some preassure off him.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Your Front Office Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded 2 weeks ago
Dear Grefory T, Thank you so much for sharing your experience with us! What a pleasure to see that you enjoyed your stay at our hotel to the fullest. We really appreciate your effort to share your experience and feedback with us. Hopefully we can welcome you back very soon to create more memorable experiences for you. Kind regards, Your La Réserve Eden au Lac Zurich Team
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Sonia D wrote a review Feb 2022
4 contributions
Highly recommend this property - superb location, great food and amazing service. We had left a mobile on the aircraft before arriving at the hotel; the concierge team couldn't have been more helpful - they located the phone and picked it up from the airport, without any fuss or cost, ready to hand to us when we arrived. Great hotel, made even better by the wonderful staff.
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Date of stay: February 2022
Value
Location
Service
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Response from Your Front Office Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded 2 weeks ago
Dear Sonia D, Thank you very much for your amazing review and your very kind comment. We are more than happy that you were able to enjoy your time here to the fullest. It will be our pleasure to share your kind words with the entire team and we look forward to welcome you back very soon! Best regards, Your La Réserve Eden au Lac Zurich Team
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Maximus3 wrote a review Feb 2022
Singapore, Singapore79 contributions40 helpful votes
Nice room in a hotel which is in a great location. However the corner room had no view of the lake . “You are lucky to be on the first floor because it has our finest rooms with large balconies over looking the lake” [but not in the case of your room which has neither balcony or view]. The promised champagne on arrival was forgotten . When we chased it up they brought up a half bottle (!) of undrinkable rubbish - which was annoying given we felt we’d been hoodwinked into paying more for a substandard suite in the first place (and had let them know that). It was silly of them to be so cheap about little things. The bell hops were great and the breakfast was very good- but other than that , the check in processes and other interactions left us with the impression than mum and dad had gone away and left the kids in change of the place.
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Date of stay: January 2022Trip type: Traveled
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Response from Your Front Office Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded 2 weeks ago
Dear Maximus3, Thank you very much for your honest review and for taking the time to write a comment. We are happy that you enjoyed your room, our location, the service of our bell boys and the breakfast during your stay. We regret hearing that some parts of your visit with us left you a bit disappointed. We are glad that you share your experience with us as it allows us to keep improving our services. We really hope to have the chance to welcome you back soon at our hotel in order to provide you with an experience we can stand for. Best regards, Your La Réserve Eden au Lac Zurich Team
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CLR71 wrote a review Dec 2021
Geneva, Switzerland23 contributions58 helpful votes
The location of this new hotel couldn't be better, right on the Lake, a stone's throw from old town and the city centre. We loved the Philippe Starck interior design, and the Lake view rooms offered stunning views, albeit a little cramped, if you need an extra bed like us. The food was fantastic and the small roof top terrace for drinks overlooking the lake was the perfect place for an aperitivo. It's pricey but was a lovely respite in the middle of COVID when travelling anywhere too far was off the cards.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Lake view rooms with a balcony are ideal
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1 Helpful vote
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Response from Your Front Office Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded 2 weeks ago
Dear CLR71, Thank you very much for leaving such a great review and for taking the time to write a comment. We really appreciate your effort to share your experience and it will be our pleasure to forward your feedback to our entire team. We look forward to welcoming you back soon. Best regards, Your La Réserve Eden au Lac Zurich Team
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Abeer Alomar wrote a review Dec 2021
Kuwait City, Kuwait73 contributions53 helpful votes
Friendly Reception Helpful concierge Amazing location Beside something similar to winter land Nice room High cautious about covid I love the winter season vibes in Zurich. I also traveled for a day to basil and they have the best Christmas market worldwide
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Response from Your Front Office Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded 2 weeks ago
Dear Abeer Alomar, Thank you so much for sharing your experience with us! What a pleasure to see that you enjoyed your stay at our hotel and in Zurich. It will be our pleasure to share your kind words with the entire team and we look forward to welcoming you back very soon! Best regards, Your La Réserve Eden au Lac Zurich Team
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Vigouille wrote a review Dec 2021
Basel, Switzerland153 contributions86 helpful votes
Newly renovated by Stark, perfectly situated by the lake. City center can be reached by walking and lake side rooms offer a beautiful view. Busy street right below the window makes sleeping with open window difficult. Prestige Balcony Room is priced at 1000 sfr: Room size was small with a disproportionately large bathroom. Very small sitting area with 2 regular chairs, no place to relax (other than bed). Bed is excellent quality. Still overpriced, you’ll find equal standards, quality and view for less (as in BeauRivage Palace in Lausanne, for example).
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Date of stay: December 2021
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Response from Your Front Office Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded 2 weeks ago
Dear Vigouille, Thank you for your review and for taking the time to write a comment. We are very happy to hear that you enjoyed our beautiful view, our location and that you found our beds comfortable. We regret to hear that some parts of your visit with us did not meet your expectations. We always appreciate the honest feedback of our guests. We take your remarks into consideration while still hoping that you will be coming back soon to visit us again. Best regards, Your La Réserve Eden au Lac Zurich Team
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Tom352VD wrote a review Dec 2021
Montreux, Switzerland134 contributions97 helpful votes
A stunning property to discover in Zurich, newly opened and very well located. Super interesting gastronomic concept with a Peruvian restaurant and sharing styled dishes, and lovely rooms with amazing bathrooms. It was impressive to see staff members from so different countries and cultures working here, it's a real melting pot and especially during covid times (while we cannot travel too far away) a nice experience. A special thanks to Corina Soehner for arranging the stay!
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Arti Gatti wrote a review Oct 2021
Montagnola, Switzerland104 contributions70 helpful votes
The hotel is lake-facing. It is in a period building, but the inside is very new and quirky. Not madly so, just enough to give one that rare chance to see and experience something different. The 5/5 rating I have given it reflects the expectation of any 5 star hotel, plus that “extra”. We had a corner room which had many surprising features and which, alongside the standard slippers, offered warm wollie hats and luxury shoe cleaning clothes. I would consider our visit here more of an experience than a visit. Dinner in the upstairs Resturant was a real treat. Absolutely delicious and never seen anything like it . The service is superlative and breakfast was delicious. Absolutely fabulous !
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Date of stay: October 2021Trip type: Traveled
Room Tip: Limited parking
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1 Helpful vote
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Response from Elena Wenger, Vertrieb at La Réserve Eden au Lac Zurich
Responded Oct 30, 2021
Dear Artigatti Thank you very much for leaving such a great review and for taking the time to write a comment. We are more than happy that we made your stay in our hotel so unique and that you were able to enjoy your time here to the fullest. It will be our absolute pleasure to share your feedback with our entire team. Hopefully we can welcome you back very soon to create more memorable experiences for you. Your La Réserve Eden au Lac Zurich Team
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CB wrote a review Oct 2021
3 contributions5 helpful votes
Do not stay in this hotel if you respect your money and yourself! Worst 5 start hotels I have ever been! Actually, the only 5 star characteristic is the abusive price - from the water in the room to the Bar, restaurant and specially the terrible breakfast! But price is the minor issue. The worst part of staying in this hotel is to deal with the Snob and arrogant employees! They think they are the owners of the world and they are making a favor to host you in the hotel! They absolute despises the presence of the guests! Worst than that, they do not honor any partnership with Luxury and Membership programs and/or try to please the guest in anyway. Also, the room is so so small that you can not open one luggage inside. Worse, it does not fit properly one couple in the bed Last but not least: Pay special attention in your bill! They simply extra charge twice “by mistake”. I wish I could have read something like this before and could avoid staying in this hotel during my Stay in Zurich. Terrible is not enough to describe my experience here.
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Date of stay: October 2021Trip type: Traveled
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Response from Elena Wenger, Vertrieb at La Réserve Eden au Lac Zurich
Responded Oct 26, 2021
Dear ccbb3178, Thank you for taking the time to write a comment and share your feedback. We truly regret hearing that you left our hotel disappointed. We always work hard to provide an excellent and memorable experience to all our guest, including of course members of various programs. It is always our goal to fulfill all wishes and expectations, but depending on our occupancy unfortunately sometimes our options are limited. We are sorry that in your case you felt like we did not live up to our promise. We still hope to welcome you back in order to show you the service we usually stand for. Best regards, Your La Réserve Eden au Lac Zurich Team
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Previous
PRICE RANGE
$652 - $1,029 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eden au lac hotel, eden au lac zürich
FORMERLY KNOWN AS
Eden Au Lac
LOCATION
SwitzerlandCanton of ZurichZurichSeefeld
NUMBER OF ROOMS
40
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Frequently Asked Questions about La Réserve Eden au Lac Zurich
Which popular attractions are close to La Réserve Eden au Lac Zurich?
Nearby attractions include Lake Zurich (0.3 miles), Opernhaus Zurich (0.2 miles), and Bellevue Square (0.2 miles).
What are some of the property amenities at La Réserve Eden au Lac Zurich?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at La Réserve Eden au Lac Zurich?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Réserve Eden au Lac Zurich?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at La Réserve Eden au Lac Zurich?
Yes, valet parking is available to guests.
What are some restaurants close to La Réserve Eden au Lac Zurich?
Conveniently located restaurants include Restaurant Opera, tibits, and Sternen Grill.
Is La Réserve Eden au Lac Zurich located near the city center?
Yes, it is 0.9 miles away from the center of Zurich.
Are any cleaning services offered at La Réserve Eden au Lac Zurich?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Réserve Eden au Lac Zurich?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at La Réserve Eden au Lac Zurich?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.
Are there any historical sites close to La Réserve Eden au Lac Zurich?
Many travelers enjoy visiting Liebfrauenkirche (1.2 miles), Platzspitz (1.3 miles), and Zunfthaus zur Meisen (0.6 miles).