La Reserve Eden au Lac Zurich
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About
#94 of 146 hotels in Zurich
Location
4.7
Cleanliness
4.8
Service
4.1
Value
3.4
Travelers' Choice
Unique and elegant, the legendary hotel is reborn, after several months of an ambitious undertaking nurtured by the creativity of Philippe Starck and La Réserve’s vision of excellence. La Réserve Eden au Lac Zurich is a majestic building standing proud, serene, solid and calm like the wonderful days that have passed since it first opened on the lakeshore 100 years ago. Times are changing and Philippe Starck has come along with a subtly artistic and rebellious touch.
He has in fact deconstructed Eden au Lac to better rebuild it for tomorrow, even closer to its true nature. From the 40 rooms and suites, to the restaurant and the bar, everything has been redesigned to offer guests a refined and timeless experience, true to La Réserve’s values of excellence, authenticity and simplicity.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Yoga classes
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Yoga room
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Boating
Hiking
Aerobics offsite
Bicycle tours
Bowling offsite
Fishing
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Massage
Neck massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Great View
Languages Spoken
English, French, Spanish, Arabic and 6 more
Location
92Great for walkers
Grade: 92 out of 100
64Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Utoquai 45, Zurich 8008 Switzerland
Name/address in local language
Getting there
Rental CarsSee rental cars from $75/day
91Reviews8Q+A12Room tips
Reviews
Traveler rating
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Most Recent
My wife and I stayed for a couple of nights and highly recommend the hotel. The staff are incredibly welcoming and attentive. The room was luxurious and warm with a great view over the lake. We will definitely be back.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I paid for a corner room with a view of the lake and was given a side room overlooking a street. The management insisted this side room was a corner room and wanted to charge me $200 per day to change to a lake view room or $1200 per day for a corner room with a view of the lake. Very disappointing with this and the below average service overall. I would never recommend staying at this hotel.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Good location, well appointed rooms and good on-site restaurant. Service sadly lacking. We are both 70+ years old. We were given room 50 which is immediately below the roof top bar. We did check in early and even if this was the only room ready, check-in staff should have advised us of its location and noise level, which of course we only found out around 9pm. Normally I would have then asked to be moved even at 9pm but we had flown in from NY via London and were just too tired to go though a room change. I suspect they give this room to the first-timers (who are now only-one-timers) who are not aware of the noise issue. On checking out, we were asked if we enjoyed our stay and of course we shared about the noise. One of the young people at the desk indignantly suggested if we had told them at 9pm, they would have done "something". Other than move us, what else could they have done? The smart and correct thing would have been to mention the location when we checked in and offered an alternate room. Certainly they know the noise level from the bar and the location of room 50!! Service in restaurant also a little spotty to start off - had a lousy table facing a wall with a view of the lake behind us. We asked for a different table but nothing was available (apparently) - however after about 20 minutes, a manager entered the restaurant (I assume a manager as he had an air of authority) saw where we were sitting and offered to move us to a lake view table which was great. Kudos to him for noticing and doing something about it. When we left, there were many empty well placed tables so not sure why we were given the wall-facing table in the first place. Food was great though.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Avoid room 50 and possibly any rooms below below the rooftop bar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The rooms felt worn out, extremely pricey for a hotel of this standards. The staff at the reception were lecturing me and being unprofessional. House keeping never made up the room. Never again .. stay away
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a wonderful stay at La Reserve Eden au Lac in Zurich. From beginning to end everything was exceptional (room, breakfast, location & staff). Very prestigious hotel in a wonderful location (opposite the lake and walking distance to the old town). We highly recommend this wonderful hotel
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Your La Réserve Eden au Lac Zurich Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded Jul 1, 2023
Dear guest Thank you very much for your feedback on Tripadvisor and your praise. That means a lot to us. We are glad that you could fully enjoy your stay with us. We are looking forward to welcome you back again soon. Kind regards Your La Réserve Eden au Lac Zurich Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Modern and badly staffed. Not ready for prime time. Disorganized and not experienced. The concierge Nadia never smiles and is somewhat stern. She directed us to a jewelry shop that no longer existed. What a unpleasant experience. When we asked the front staff for a real gym, they waived us in a direction down the street. Don’t expect a real gym at the hotel. Big enough for one person only. You can go to another 1/2 mile away which is a mass gym. We visited but decided it was a “Covid” incubator for crowded areas. This hotel stinks. Really awful service, rooms small and staff inexperienced. Stay somewhere else.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed at this beautiful hotel last week, fantastic being right in the heart of town, we were lucky enough to get an upgrade, room was superb view was amazing, breakfast great, what more can I say, we loved Zürich as first time visitors and would definitely come back to this hotel
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Your La Réserve Eden au Lac Zurich Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded Jun 22, 2023
Dear Yvonne, We are very pleased to hear that you enjoyed your stay with us and that you fully experienced Zürich at its best! We will be happy to pass on your comments to the rest of the team and we are looking forward to welcoming you back again! Best regards, Your La Réserve Eden au lac team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a fabulous hotel. The Michelin star restaurant was amazing. Whether you ate downstairs or in your room....just fabulous! (all these months later and we're still craving the spicy pasta) The room is small/boutique but very comfortable. Well appointed bathroom and our room had 3 balconies. 1 in the bedroom area and 2 in the bathroom. Beautiful view of the mountains and lake. Very small area just inside the door to place luggage on racks. A small shelf and coat rack with 3 hangers. Probably sufficient for most travels but we had four large suitcases as we were embarking on a 5 country long journey. We definitely recommend this hotel to anyone wanting luxury and ambiance. Everyone from the front desk to the restaurant were very welcoming also.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Your La Réserve Eden au Lac Zurich Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded Jun 13, 2023
Dear guest Thank you very much for taking the time to make a review. We really appreciate that you gave us the highest scores. We well noted your comment about the limited space for luggage. We will gladly place a protable closet in your room during your next stay, so that you have more storage space. Please rest assured that we will share your wonderful words with our staff members. Hope to welcome you back again soon! Kind regards Your La Réserve Eden au Lac Zurich Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice rooms and services. Good Bar and excellent Restaurant and Terrasse with nice view to the Lake and City. We had Dinner at the Peruan-Restaurant on the top-Floor. Also, regular DJ with good music.
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Your La Réserve Eden au Lac Zurich Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded Apr 24, 2023
Dear Mr. Piot, Thank you very much for taking the time to review our hotel. We highly appreciate your valuable feedback and feel honoured to read that you were fully satisfied with your overall stay. La Muna is indeed a very unique restaurant and the view from the terrace is definitely quite special. Rest assured, we will forward your excellent feedback to all our departments. We truly hope to welcome you back, hopefully in the not too distant future. Best regards from your La Réserve Eden au Lac Team in Zurich.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been in the Hotel for Businesstrip in Zürich, great Hotel with very friendly Service and perfect location, Good Drinks at the Bar and awesome breakfast, excellent Reception, very guest orientated, also the view to the Lake was amazing
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Your La Réserve Eden au Lac Zurich Team, Guest Services / Front Office at La Réserve Eden au Lac Zurich
Responded Apr 6, 2023
Dear 71denis Thank you very much for taking the time to write about your experience at our hotel. We appreciate it. It makes us proud that you rated us "Best Hotel in Zürich"! Hope to welcome you back again for your next business or leisure trip. Kind regards Your La Réserve Eden au Lac Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Zurich area.
PRICE RANGE
$918 - $1,150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eden au lac hotel, eden au lac zürich
FORMERLY KNOWN AS
Eden Au Lac
LOCATION
SwitzerlandCanton of ZurichZurichSeefeld
NUMBER OF ROOMS
40
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Claim Your ListingLA RESERVE EDEN AU LAC ZURICH - Updated 2023 Prices & Hotel Reviews (Switzerland)
Frequently Asked Questions about La Réserve Eden au Lac Zurich
Which popular attractions are close to La Réserve Eden au Lac Zurich?
Nearby attractions include Lake Zurich (0.3 miles), Opernhaus Zurich (0.2 miles), and Bellevue Square (0.2 miles).
What are some of the property amenities at La Réserve Eden au Lac Zurich?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at La Réserve Eden au Lac Zurich?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Réserve Eden au Lac Zurich?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at La Réserve Eden au Lac Zurich?
Yes, valet parking is available to guests.
What are some restaurants close to La Réserve Eden au Lac Zurich?
Conveniently located restaurants include tibits, Sternen Grill, and Amalfi.
Is La Réserve Eden au Lac Zurich located near the city center?
Yes, it is 0.9 miles away from the center of Zurich.
Are any cleaning services offered at La Réserve Eden au Lac Zurich?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Réserve Eden au Lac Zurich?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at La Réserve Eden au Lac Zurich?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.
Are there any historical sites close to La Réserve Eden au Lac Zurich?
Many travelers enjoy visiting Platzspitz (1.3 miles), Liebfrauenkirche (1.2 miles), and Zunfthaus zur Meisen (0.6 miles).