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Eden Au Lac

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#34 of 133 Hotels in Zurich
Certificate of Excellence
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248 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Nara City
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Receptionist is good and kind. However Restaurant Eden is worst because of no one is here when we reached this restaurant at reserved time and drink' & meal delivery are too late. House keeping is not setup for our room yet. We have to leave next morning.

Helpful?
Thank bxuk
Kuwait
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Amzing location with amazing service, if you are in Zurich and not in Eden Au lac you missed something! Only mattresses need to be changed (not comfortable) Staff treat you like it's your home and they are guests.

Helpful?
Thank mohammed a
Dubai, United Arab Emirates
Level Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Prompt service, good staff, and a beautiful location and property to boot. I was not in the hotel a huge amount however all my needs were anticipated when required. The breakfast was delicious with freshly smoked salmon and warm pastries with unlimited coffee. Apologies for not remembering his name, however the Egyptian front of house staff member was especially helpful.

Helpful?
2 Thank DeliciousInDXB
London, United Kingdom
Level Contributor
110 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Eden Au Lac is in a perfect location for a visit to Zurich. It's an old-style hotel - you can imagine gentlemen in hats and ladies from the 20's in the lobby. The main shopping district, Opera, central train station, the lake and other amenities are very convenient, most within walking distance. The staff are incredibly helpful, and the rooftop... More 

Helpful?
1 Thank SarahM2011
Lugano, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

I went to stay at the Eden au Lac for the first time and I was very happy with the hotel. The staff, location and the quality of the service are up to 5 star standards. I highly recommend this hotel for either holiday or business trips.

Helpful?
Thank alexchamley
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff alone would be enough to make me return. I booked a week later on accident (!) and when I called from the airport to confirm if they had availability, they were able to transfer my night over, and get me in a room by the time I arrived. Charming hotel, nice breakfast, comfortable bed. They also have a... More 

Helpful?
Thank Edie H
Chicago, Illinois
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2016

I started my Tour of Switzerland in Zurich staying at the Eden au Lac, located right by the lake and the Opera house. It didn't disappoint! It's a beautiful small five star property with great service giving you easy access to all of Zurich. Across the street you have the lake and one of the old (renovated) famous bath houses... More 

Helpful?
Thank Swissi2
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear “Swissi2”, Heartfelt thanks for your super assessment of your stay in EDEN AU LAC. are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. Until we meet again... More 

India
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

A week at Zurich rather I would say Eden au lac was a true holiday . The rooms r spacious while the corner ones r better . The staff is hospitable and the location is superb . We had lake view rooms and it was therapeutic just to stand at the verandah . I would also suggest to take rooms... More 

Helpful?
Thank Priti14
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear “Priti14”, Thank you kindly for your appreciative words on your time at EDEN AU LAC. It pleases us to know that our products and services won you over and that you felt perfectly cared for during your stay. We are already looking forward to the next opportunity when we will be able to grant you our familiar atmosphere and... More 

Weggis, Switzerland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016 via mobile

I had a wonderful stay! Very friendly staff and a beautiful view over the lake of Zurich. Very good chinese food at he Lobby Bar. The breakfast is typical swiss and the service is outstanding. Rooms are quiet large and clean. I am coming every month to Zurich and for sure I will stay again at the Eden au Lac.

Helpful?
Thank Michael S
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear "Michael S", Heartfelt thanks for your super assessment of your stay in EDEN AU LAC. It pleases us to know that our products and services won you over and that you felt perfectly cared for during your stay. We are already looking forward to the next opportunity when we will be able to grant you our familiar atmosphere and... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2016

I loved my stay at this hotel and I don't know why it isn't higher ranked as one of the top places to stay in Zurich. I was traveling with a large group production team and the Eden staff was so accommodating from even before we arrived, and never lost their patience with our endless requests. They helped our large... More 

Helpful?
Thank Ajr484
VJCSwitzerland, Manager at Eden Au Lac, responded to this review

Dear “Ajr484”, Heartfelt thanks for your super assessment of your stay in EDEN AU LAC. It pleases us to know that our products and services won you over and that you felt perfectly cared for during your stay. Until we meet again at EDEN AU LAC, we wish you all the best. Your EDEN AU LAC Team More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Eden Au Lac

Address: Utoquai 45 | 8008 Zürich, Zurich 8008, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Seefeld
Price Range: $299 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Au Lac 5*
Number of rooms: 50
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Also Known As:
Eden Au Lac Hotel
Eden Au Lac zürich
Hotel Style:
#12 Romantic Hotel in Zurich
#21 Business Hotel in Zurich
#25 Luxury Hotel in Zurich
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