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Novotel Zurich City-West

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#42 of 133 Hotels in Zurich
GreenLeadersGold level
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Novotel Zurich City-West
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1,016 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Mumbai (Bombay), India
Level Contributor
179 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed yesterday NEW

Typical all things Novotel. Room comfortable for 4 but bit tight. Very helpful reception staff. Nice Location. One tram ride away to main city center. Tram station a 5 min walk from hotel. Many restaurant options right across the hotel. Train station a 10 min walk from hotel from where you can get a direct train to the airport.

Helpful?
Thank BobbyIND
Kochi (Cochin), India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a 10 days holiday package visiting Zurich,Interlaked & Lucern. We stayed in many hotels during our trip,Had a comfortable stay at Novotel... staff was friendly...food was good. Tram Service is nearby and its very convenient. Hotel is very close to airport and we got free pick and drop from airport. Thank you for making our stay pleasant!!!

Helpful?
Thank Sgeorge g
Zurich, Switzerland
1 review
1 of 5 stars Reviewed 1 week ago

Checked in late to the hotel from lomdon. Was told that kitchen shut at 10 and hence had just missed hot food. Ordered a salad on room service. Waited 40 mins. Phones again and was told that chef had forgotten it and would be another 15 minutes (for a salad?). Whoever was at the end of the one wasn't bothered.... More 

Helpful?
Thank Alibongo6
Nico M, Manager at Novotel Zurich City-West, responded to this review

Dear guest, thank you very much for addressing this incident to us. The availability of a 24/7 hot food offer is a compulsory Novotel brand standard. Therefore please be assured that I will personally investigate this issue and take any action necessary in order to make sure that I will not happen again in our hotel. Unfortunately tripadvisor does not... More 

Manila, Philippines
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

we had to take a tram to get to this hotel from the Zurich main train station. But the tram is very conveniently located beside the train station and the same coming from the hotel itself. Will take roughly between 7-9mins by tram. I think this hotel is recommended for business travelers and not for tourists. All the front desk... More 

Helpful?
Thank janettejaudines
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location. Comfortable hotel. The staff was great, front desk restaurant bar and for sure housekeeping. If you have business in this area,this is the hotel to choose. The Accor chin is always consistent and this Novotel has always been consistent for me

Review collected in partnership with Accorhotels.com

Helpful?
Thank 86728patv
Troy, New York
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My visit was for two nights before a trip in Europe began. Arrived after a transatlantic flight so was glad for only a short wait to get to my room. Very comfortable room, temperature control was good and a quiet room. Elevators are excellent, front desk staff very nice and restaurant is good, too. On Sunday and Monday they have... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Troytraveler05
Doha, Qatar
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this hotel for 2 nights, it very nice since it's new with very nice breakfast , the only thing as many hotel the partition between rooms is not brick it's wooden which allow for some noise.

Helpful?
Thank ali a
Skopje, Republic of Macedonia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I like the hotel for having very good location close to tram and bus and also train station, so you can easily visit the city and surrounding areas. Best of all was the breakfast having everything you can imagine. The hotel has indoor pool but the changing room wasn't very clean. The neighbourhood is newly developed and there are some... More 

Helpful?
Thank Imeto
Glasgow, United Kingdom
Level Contributor
213 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights and found it to be excellent. Clean, modern, helpful staff and very quiet. There is. Tram outside hotel, no.4 that goes straight to the town centre very quickly. On our last morning we sat in the hotel garden/ courtyard enjoying the good weather. Friendly and helpful staff.

Helpful?
Thank itchyfeet2014
Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for one night. But was not impressed with the neighborhood. Not in the center of the town, and was quite far from tourist attractions. The room was nice and clean but the lights in bathroom was not working properly and blinking. We called front desk and asked them to fix the lights but nobody showed... More 

Helpful?
Thank Alaina_131
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: $153 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#3 Green Hotel in Zurich
#31 Luxury Hotel in Zurich
#36 Family Hotel in Zurich
#48 Romantic Hotel in Zurich
#55 Business Hotel in Zurich
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