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Novotel Zurich City-West

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#47 of 134 Hotels in Zurich
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Novotel Zurich City-West
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1,070 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Auckland, New Zealand
Reviewed 6 days ago NEWvia mobile

We are a family of 6 staying in two rooms staff were friendly, helpful, and always had a smile. Location is good right next to tram station so easy to get into zurich city centre and you can purchase the tickets for the tram from the hotel, breakfast was amazing, rooms were clean and tidy. Would highly recommend and stay...

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Helpful?
Thank jasonsmcl
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear jasonsmcl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Singapore, Singapore
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank InTheEyesOfRaj
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

New Delhi, India
Reviewed 1 week ago via mobile

I visited this property in June for 3 nights. Location is excellent connected with nearby metro station. Rooms size is good and services are also very good. It was comfortable stay with good food quality.

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Helpful?
Thank rinkuhgarg
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear rinkuhgarg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Brisbane, Australia
Reviewed 1 week ago

Stayed here overnight before a flight out of Zurich the next morning. Staff are welcoming and inviting and the room was spacious and clean. Free water bottles and soda in the mini bar. Good modern bathroom. Not many restaurants in the immediate vicinity but an easy tram ride to the city center. Would definitely stay here again.

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Helpful?
Thank h4267
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear h4267, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

New York City, New York
Reviewed 1 week ago

Very convenient hotel, centrally located at just a 10min tram ride to train station. Clean facilities and decent room service options. Saw a few restaurants in walking distance. Pool and gym are good. Easy ride from airport as well

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Helpful?
2Thank VVV2000
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear VVV2000, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Athens, Greece
Reviewed 2 weeks ago

we have booked the executive suite which was a very simple room with no extras. the swimming pool was cold and we could not get in. the photos in the internet were amazing but the real thing had a lot to be desired. not a good value for money. \Although I have to admit that breakfast was very good but...

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Helpful?
1Thank vtsiklea
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear vtsiklea, Thank you for the review of our hotel! The Novotel brand is a Business and Falmily Hotel. Children up to 16 years old are free of Charge in their parents room. So on weekends and holidays we have many families with children at the hotel. Our executive rooms are equipped with a coffee machine, bathrobe, Slippers and more...

Hong Kong, China
Reviewed 3 weeks ago via mobile

The lack of a concierge during waiting time is appalling. Not to mention the key cards to our room keep being outsynced requiring us to contact reception every day to get back into our rooms. Super frustrating to say the least. A hotel experience is meant to give you access to your own room whenever you want, not be locked...

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Helpful?
1Thank senakunes
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Senakunes, thank you very much for the review and your comments. We are very sorry that your stay did not meet your expectations. Our front desk is always staffed with two emplyees in the day and mostly a third employee in the back office to support. Unfortunately it can happen that during high seasons and rush hours the reception...

Jakarta
Reviewed 4 weeks ago

Pros : Location is very very convenient, close to tram station, many restaurant and minimarket (coop/migros etc) Room is big, clean and comfortable, Swimming pool available Cons : Same menu for breakfast everyday, you will get bored easily Breakfast selection not as huge as Novotel in Asia

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Helpful?
Thank Raditya E
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Raditya E, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Athens, Greece
Reviewed 4 weeks ago via mobile

Very good service and friendly personnel. You can easily stay inside at night for a drink or dinner. Kids will have good time as well. Excellent breakfast. Location of the hotel is convenient, 10 mins from city centre. Strongly recommended for families and professionals.

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Helpful?
Thank ilpap1
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear ilpap1, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Clean, super friendly, correct, all you need for a city visit. Easy access with tram 4 at 100m from hotel. We also walked twice to city. It takes 30' walk strolling along the river to the lake. We paid 150€/night incl Bfast for two adults and 2 kids.

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Helpful?
Thank KonradVP
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear KonradVP, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: $144 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#3 Green Hotel in Zurich
#34 Luxury Hotel in Zurich
#36 Family Hotel in Zurich
#48 Romantic Hotel in Zurich
#55 Business Hotel in Zurich
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Zurich City-West staff and other travelers.
19 questions
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Questions? Get answers from Novotel Zurich City-West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go somewhere else”
 of 5 bubbles vtsiklea, 2 weeks ago | Read review
“room in highest floor facing the puls 5/turbinenplatze”
 of 5 bubbles radityae, 4 weeks ago | Read review
“This hotel is right for you if you are a business traveler. Not for tourists.”
 of 5 bubbles janettejaudines, Sep 20, 2016 | Read review
“Rooms with window to the court is preferable.”
 of 5 bubbles parsiIran, Aug 27, 2016 | Read review
“Overlook the square - see the pretty night lights”
 of 5 bubbles 998annmareeb, Aug 23, 2016 | Read review
5 of 5
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