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Novotel Zurich City-West

Cancelon$182*
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#48 of 139 Hotels in Zurich
GreenLeadersGold level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$356*
$182*
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$196*
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Novotel Zurich City-West
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1,126 Reviews from our TripAdvisor Community

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Showing 635: English reviews
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New Delhi, India
Reviewed 2 days ago NEW

Stayed for one night on my way back for a swiss tour. The hotel is in the middle of a business park so not much a view to look forward to. That being said the staff is very friendly and helpful. The room while smaller compared the an avergae novotel offer the standard basics one gets at a Novotel. the...

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Helpful?
Thank Amar2402
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Amar2402, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

essex
HOTEL’S FAVORITE REVIEW
Reviewed March 19, 2017

Had a lovely stay here. The first day we were so tired we went to cinema a baton round the corner which has English language shows. Staff are very friendly. We arrived before checkin so enjoyed the pool with no one else there. Had cheese platter which was gorgeous. Room was big enough and reception area had play stuff and...

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1Thank Sali W
About Hotel's Favorite Review
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Sali W, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon and that you can use the Escape room next time.. you will love it. Sincerely, Nico Masi Front Office Manager

Dagenham, United Kingdom
Reviewed 3 days ago NEW

Stayed here for my mums 70th birthday present. It was a great hotel, close to the tram stop. The breakfast was excellent, though the waiting staff were not overly friendly. The bar staff were lovely, friendly and chatty. The room was well appointed with plenty of space, and a nice view of the gardens. The area was quite, no noise...

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Helpful?
Thank amanda d
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Amanda d, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Malaysia
Reviewed 6 days ago NEWvia mobile

We stayed there for 3 nights. The hotel is simply beautiful. Room was clean and comfortable. There was a coffee maker, safe deposit box and toiletries were also provided. There's no kettle in the room but it's available upon request. Breakfast buffet was good with many varieties but the menu was same through out my entire stay. We had dinner...

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Helpful?
Thank Lowyl
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Lowyl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Sydney, Australia
Reviewed 1 week ago via mobile

Located in Technopark meters from a tram stop and Hardbrucke train station with easy access to the city. Huge but repetitive breakfasts which are necessary to skip lunch in costly Zurich. Friendly reception personnel Iskander from Turkey offered a warm welcome to the hotel and offered us an upgrade to a suite for only 25 Sfr per night but was...

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Helpful?
Thank VivaGoa116
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear VivaGoa116, We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with Iskender and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Petaling Jaya, Malaysia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank RRC88
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Reviewed 1 week ago via mobile

It was disappointing to go stay the the Novotel Zurich City west. First of all. The rooms were small for a family room. In fact cramped. On top of it was suffocating in the room as the AIR CONDITIONING not working. After asking. We got a reply saying open your windows for the room to get cooler. We don't expect...

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Helpful?
Thank 535sabbys
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear 535sabbys, Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the...

Reviewed 2 weeks ago via mobile

New, clean and well organized. The room has a good size and it is nicely decorated. Good breakfast and the hotel staff is kind and polite. It's located in the west part of the city around 2 km from the heart of the city. Surrounding the hotel we have many good bars and restaurants.

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Helpful?
Thank José C
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Adam José C, We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Bristol, United Kingdom
Reviewed 3 weeks ago via mobile

Davit was a dream come true in the hustle and bustle of busy business meetings! He has the most genuinely good heart and it shines through from his big smile to his every action. From remembering my unique diet (from 2 months before!!!) and bringing me plate after plate of delicious food, to ensuring that my important meeting was entirely...

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Helpful?
Thank JenWags100
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear JenWags100, We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with Dawit and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Las Vegas, Nevada
Reviewed 3 weeks ago

I got a good rate at 120 fr per night, tax included for regular room on a weekend , though the breakfast at 30 fr per person is too costly. The room is clean and spacious enough but the TV screen is small.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank stephenHuang1
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear stephenHuang1, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: $130 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#4 Green Hotel in Zurich
#35 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Zurich City-West staff and other travelers.
25 questions
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Questions? Get answers from Novotel Zurich City-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask about an upgrade on arrival worth the money.”
amandad920, 3 days ago | Read review
“Suites have plenty of room”
neesii, 4 weeks ago | Read review
“Kindly improve your breakfast menu.”
yunusv2017, Apr 20, 2017 | Read review
“we were on the 3rd floor and it was quite.”
27472016, Apr 13, 2017 | Read review
“choose higher floors”
anshul1goyal, Apr 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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