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Novotel Zurich City-West

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#44 of 133 Hotels in Zurich
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Novotel Zurich City-West
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1,011 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Zurich, Switzerland
1 review
1 of 5 stars Reviewed 4 days ago NEW

Checked in late to the hotel from lomdon. Was told that kitchen shut at 10 and hence had just missed hot food. Ordered a salad on room service. Waited 40 mins. Phones again and was told that chef had forgotten it and would be another 15 minutes (for a salad?). Whoever was at the end of the one wasn't bothered.... More 

Helpful?
Thank Alibongo6
Nico M, Manager at Novotel Zurich City-West, responded to this review

Dear guest, thank you very much for addressing this incident to us. The availability of a 24/7 hot food offer is a compulsory Novotel brand standard. Therefore please be assured that I will personally investigate this issue and take any action necessary in order to make sure that I will not happen again in our hotel. Unfortunately tripadvisor does not... More 

Manila, Philippines
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we had to take a tram to get to this hotel from the Zurich main train station. But the tram is very conveniently located beside the train station and the same coming from the hotel itself. Will take roughly between 7-9mins by tram. I think this hotel is recommended for business travelers and not for tourists. All the front desk... More 

Helpful?
Thank janettejaudines
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location. Comfortable hotel. The staff was great, front desk restaurant bar and for sure housekeeping. If you have business in this area,this is the hotel to choose. The Accor chin is always consistent and this Novotel has always been consistent for me

Review collected in partnership with Accorhotels.com

Helpful?
Thank 86728patv
Troy, New York
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My visit was for two nights before a trip in Europe began. Arrived after a transatlantic flight so was glad for only a short wait to get to my room. Very comfortable room, temperature control was good and a quiet room. Elevators are excellent, front desk staff very nice and restaurant is good, too. On Sunday and Monday they have... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Troytraveler05
Doha, Qatar
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for 2 nights, it very nice since it's new with very nice breakfast , the only thing as many hotel the partition between rooms is not brick it's wooden which allow for some noise.

Helpful?
Thank ali a
Skopje, Republic of Macedonia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I like the hotel for having very good location close to tram and bus and also train station, so you can easily visit the city and surrounding areas. Best of all was the breakfast having everything you can imagine. The hotel has indoor pool but the changing room wasn't very clean. The neighbourhood is newly developed and there are some... More 

Helpful?
Thank Imeto
Glasgow, United Kingdom
Level Contributor
212 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights and found it to be excellent. Clean, modern, helpful staff and very quiet. There is. Tram outside hotel, no.4 that goes straight to the town centre very quickly. On our last morning we sat in the hotel garden/ courtyard enjoying the good weather. Friendly and helpful staff.

Helpful?
Thank itchyfeet2014
Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for one night. But was not impressed with the neighborhood. Not in the center of the town, and was quite far from tourist attractions. The room was nice and clean but the lights in bathroom was not working properly and blinking. We called front desk and asked them to fix the lights but nobody showed... More 

Helpful?
Thank Alaina_131
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited as an included hotel with Cosmos Tours. A little out out of downtown but a good value with very clean accommodations and ready to assist foreign tourists. Rooms were clean and well-stocked. Showed patience when I couldn't operate the plumbing drain in tub ... I didn't imagine that instructions are necessary for operating plumbing fixtures (true in all 6... More 

Helpful?
Thank Robin6403
Brasov, Romania
Level Contributor
179 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed a weekend there with our three kids. I think the hotel is a better choice for business travelers even they try to be friendly also with kids. They have a small playing table in the lobby and some swings in the garden. Rooms are nice and efficient, they have a swimming pool and a good parking. The breakfast... More 

Helpful?
Thank Calaican
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Calaican, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: $153 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#3 Green Hotel in Zurich
#32 Luxury Hotel in Zurich
#36 Family Hotel in Zurich
#48 Romantic Hotel in Zurich
#55 Business Hotel in Zurich
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