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Dolder Waldhaus Hotel

#77 of 132 Hotels in Zurich
Certificate of Excellence
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Kurhausstrasse 20, Zurich 8032, Switzerland
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1 room 1 adult
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Dolder Waldhaus Hotel
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162 Reviews from our TripAdvisor Community

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Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Dolder Waldhaus is quite an old hotel. Clean and correct I would say. The rooms are not at all cosy but cold. I didn't like the white , empty walls and the old furniture. The view of Zurich is beautiful from the balcony. Very friendly people. The breakfast was quite ok but expensive for what you get.

Helpful?
Thank Calaican
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and for sharing your valuable feedback with us. We are delighted to hear that we were able to meet your expectations regarding the services and the view from your room. We also see the location of the Dolder Waldhaus as one of our highlights. It is... More 

Geneva, Switzerland
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 6, 2015

Dolder Waldhaus is slated for demolition sometime in 2016. It was built in the 70's, has a great view, good location, free parking, good wifi, and a nice pool/sauna. However, it is not really a 4-star - the rooms are small and very cold, even if you do get a nice view. Breakfast is not included in the price of... More 

Helpful?
Thank Aveneg
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and for sharing with us your valuable feedback. We are pleased to hear that you enjoyed and appreciated our services. But we are disappointed to hear that we fell short of your expectations regarding the temperature and the missing coffee-making facilities in your room. It is... More 

Kingston upon Thames, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 3, 2015

Having stayed for 2 nights on business in Zurich I could not fault the hotel, despite some negative reviews on Trip Advisor. Clean, spacious rooms with balcony and a view. very helpful desk staff and a bar serving cold beer (which allows smokers - indoors!) The pool is a good size for swimming with showers, a sauna and beds poolside.... More 

Helpful?
Thank kldub
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and sharing with us your positive feedback. We are delighted to read that you had an enjoyable time during your stay with us. At the Dolder Waldhaus, we continuously strive to meet and exceed our guests’ expectations. Please rest assured that I will forward your encouraging... More 

Moscow, Russia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 29, 2015

We stayed in this hotel second time. First time was 5 years ago. We realized a big difference. Quality of the service became worse. We booked the room for 4 people. When we arrived our room was prepared only for 2 persons. We had to ask reception to add amenities accordingly. Additionally we were charged for extra bed!!! But as... More 

Helpful?
Thank Sergey K
New York City
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 22, 2015

This past August, we returned from a trip to Switzerland, visiting family and attending a family event. We stayed at the Dolder for the first few nights. We had a wonderful experience. We got a good rate since we were attending an event at the Dolder Grand and due to some summer specials they were running. Our room was a... More 

Helpful?
Thank NYCBX1
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for taking the time to share your detailed feedback with us. We are pleased to hear that you and your family enjoyed and appreciated our product and services. Please rest assured that I will forward your encouraging feedback to my employees, since they are a great motivation and help us to continue in the... More 

Shanghai Region, China
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 6, 2015

For price I cannot say much as I was treated by my boss for a weekend away and he could not get the Dolder Grand, so this was his second choice. Very nice place, views, the terrace with good food and wine and good service. The rooms are very basic though. The location some may not like if you depend... More 

Helpful?
Thank traveleatsee
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent visit to the Dolder Waldhaus and sharing with us your feedback. We are delighted to hear, that we were able to meet your expectations during your past visits and appreciate your overall positive review. It is a pleasure to read that you were enjoying the natural surroundings. We also see the... More 

Monte-Carlo, Monaco
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2015

We have stayed fiirst at this hotel in the 1980s. All the good things are still there, nothing has changed! We stayed on the 8th floor, the room was huge, the view was for honeymooners. There is no flaw at this hotel, and replacing with a new structure next year is in my opinion not really necessary. But surely that... More 

Helpful?
Thank panello99
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your stay at the Dolder Waldhaus and detailed feedback. We really appreciate your continued loyalty throughout the past 30 years and are happy to hear, that you enjoy our services each time you stay with us. I have passed on your very kind words to our great team and especially to Nicole Reimann.... More 

London
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 30, 2015 via mobile

Here in Zurich on business. Opted for the "4 star" dolder Waldhaus over the dolder grand (5 star). To clarify the dolder grand is an amazing 5 star hotel. The dolder Waldhaus is the worst hotel I think I have ever stayed in, it can't possible qualify for 1 star, the rating is a joke. Don't be fooled into booking... More 

Helpful?
Thank J0nka
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you for your stay at the Dolder Waldhaus. We are disappointed to hear that we fell short of your expectations. Please rest assured that our 4 star classification is reviewed regularly by Hotelleriesuisse. This institution is the creator and owner of the Swiss hotel classification. Nevertheless our high level of service and standard in quality and reliability... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 29, 2015

How does the rating system work I often ask? This hotel gets 4 stars, yet the Dolder Grand gets only one additional star (5 stars) and is leaps above and beyond the Waldhaus. I stayed at the Dolder Waldhaus on business as the conference I was attending was at the Dolder Grand, a five minute walk up a very steep... More 

Helpful?
Thank Oprah47
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you for your recent at the Dolder Waldhaus and for sharing with us detailed feedback. Our hotel classification is reviewed regularly by «hotellerie suisse». This institution is owner and creator of the Swiss hotel classification. The classification criteria is regularly revised and adapted to international developments and future guest expectations. We are disappointed to hear that we... More 

Kent, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 24, 2015 via mobile

Stayed here one night on a business trip, put me on the 1st floor opposite the lifts which resulted in no sleep due to noise. Walls also extra thin so could hear everything from rooms either side of me. Worst experience was room service was charged €49 for veal and rosti, they gave me 3 bits of meat the size... More 

Helpful?
1 Thank jcf22
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you for your stay at the Dolder Waldhaus. We are disappointed to hear that we fell short of your expectations regarding the size of portion of our «Zurich Geschnetzeltes». The quantity of veal is 120 gram which is including the other side dishes a comparable portion to other offers in Zurich. Nevertheless our high level of service... More 

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