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Sorell Hotel Rex

Traveler (102)
Room & Suite (80)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A small but intimately managed house, a real gem in the heart of Zurich, right next to the ETH and the university. This has already impressed a lot of guests: the Sorell Hotel Rex scores with its 4-star ambience at 3-star prices. And in the perfect location.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Residential Neighborhood
HOTEL CLASS
416Reviews
179Photos
10Q+A
39Room tips
Traveler rating
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  • 53
  • 12
  • 4
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Popular mentions
Very helpful staff & nice breakfast. Tripadvisor excursion to Jungfrau was terrible. Location is somewhat inconvenient, but the tram will get you all around Zurich. Great coffee. Noisy church bell nearby rings too much.
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So tiny, you have to climb over your stuff. So tiny, you can barely lean back on the chair. So tinny, that if you are a little wider around the waist, you might want to go elsewhere... Breakfast is OK, but I have had better in Europe. Favorite plus: Espresso maker in the room
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Not only was our room comfortable and unique, but Alexandra at the front desk saved our trip! I lost my phone in a cab and she called all the cab companies and got my phone back safe and sound. Great!
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Response from GM_Sorell_Hotel_Rex, Manager at Sorell Hotel Rex
Responded Jan 7, 2019
Dear zzbabe88 Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Rex and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards Yvonne Holm and Team
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We slept here for one night in the middle of the week (business dbl room). The room was clean and big enough, but noisy for some ppl due to the tram running next to the hotel (I didn't mind but some in our party did). The matress and pillows were excellent however, not those
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Response from GM_Sorell_Hotel_Rex, Manager at Sorell Hotel Rex
Responded Oct 31, 2018
Dear grossetti Thank you for having taken the time to share your experience of your stay with us at the Sorell Hotel Rex. We are happy to hear that you found the size of the room, the cleanliness as well as the matress and pillows in particular commendable. I regret very much that we were unable to meet your expectations regarding the breakfast. We strive and do everything in our power to constantly improve our service and breakfast quality. By sending us your feedback, you have helped us identify room for further improvement on our part. In an attempt to recompense you for your negative experience, we would like to provide with the best and most personalised hospitality during your next stay. I would be grateful if you could contact me personally with this in mind. We would be more than happy to welcome you again at the Sorell Hotel Rex and hope you will give us a second chance. Best regards Yvonne Holm and Team
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The hotel itself is very nice, on a tram line, close to the city center. Rooms are spacious, well decorated and well equipped. Tow problems: that staff that behaves like prison staff and a tiny little elevator that leaves you waiting for hours.
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Response from GM_Sorell_Hotel_Rex, Manager at Sorell Hotel Rex
Responded Sep 15, 2018
Dear ntsaveas83 Thank you for your honest accounts of your stay in our hotel. We are very happy to hear that you found the close location to the city center and the spacious and well decorated room commendable. It is truly regrettable to hear that we were not able to meet your expectation about the frindliness of the staff and the size of our elevator. We strive and do everything in our power to constantly improve our service. By sending us your feedback, you have helped us identify room for further improvement on our part. We would be more than happy to welcom you again at the Sorell Hotel Rex and hope you will give us a second chance. Best regards Yvonne Holm & Team
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12345616
They have those mobile air-con which works out well. We were there in August and we don't find the room too hot. (My husband usually can't sleep in a room without air-con so if he's OK most people would be fine.)
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Dear Lily P Thank you for your request. We accept minors if they have a letter with an explanation of the parents with signature and a copy of the parents passport. Please do not hesitate to contact us again for any further Information or questions. Best regards Yvonne Holm-Ibrahim General Manager
1 vote
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Dear Herethere Thank you for your kind message. We're looking forward to welcoming you soon to the Sorell Hotel Rex. You can take any train to Zürich HB (railway main station). Then take tram number 7 in the direction of BH Stettbach until you reach the Ottikerstrasse tram stop. The Sorell Hotel Rex is located on the right side of the street. Or you can take tram number 10 direct from the Airport in the direction of Zürich HB until you reach the Milchbuck tram stop. You go out and wait on the same place for the tram number 7 in the direction of Wollishofen until you reach the Ottikerstrasse tram stop. The Sorell Hotel Rex is located then on the left side of the street. Please let us know of any personal requirements or preferences you may have. We want to make your stay in the Sorell Hotel Rex as pleasant as possible. You can find more information on our website or contact us personally – we're happy to help. We're looking forward to being able to welcome you here soon and wish you a pleasant trip. Best regards Yvonne Holm Sorell Hotel Rex
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12
"take a room on the 5th floor with a lake view"
"Small hotel with 5 floors. We had delightful room on the 4th floor."
"Off the hotel front"
"Room 402 has a nice view over the city downwards."
"Corner room I had was I believe 203 :)"
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PRICE RANGE
$139 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel rex swiss quality zurich
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
41
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