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Sheraton Zurich Neues Schloss Hotel

Stockerstrasse 17, Zurich 8002, Switzerland
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Sheraton Zurich Neues Schloss Hotel
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383 Reviews from our TripAdvisor Community

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Showing 318: English reviews
West Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We spent 5 days exploring Zurich and nearby cities and sights and found the staff delightful and most helpful. Mass transit in Switzerland is perfect and the staff very helpful in arranging trips. They even arranged a "secret" tour of Archeological finds from thousands of years ago and a tour of the city's old sewer system. Much more fun than... More 

Helpful?
Thank John C
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member John C, We would like to thank you for your recent stay with us as well as for sharing your experience here on Tripadvisor. It is great to see that you enjoyed your stay with us and that the excursion tips given by our team did meet your expectations. Thank you also for your kind feedback about... More 

Cluj-Napoca, Romania
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a city break and a concert - it has a great location, close to shops, great restaurants, close to the lake. We had a corner room with a terrace, slept very well, we woke up hearing only the birds singing in the morning! The breakfast is good, with fruits, fish, cheese selection and eggs cooked as... More 

Helpful?
Thank Pau2875
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Pau2875, We would like to thank you for your stay at the Sheraton Zurich Neues Schloss as well as for taking the time to share your experiences here on Tripadvisor. We are glad to see that your recent stay with us did meet your expectations and that you enjoyed your time with us. Thank you very much... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

i have been there now for the second time. its not the most elegant and modern restaurant but its on a great location and not crowdy. as i am a guest of the baur au lac i need some change from time to time. service was ok even the server she did not spent a lot of time in the... More 

Helpful?
Thank laurahand1
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member laurahand1, We would like to thank you for your restaurant visit as well as for taking the time to share your experience here on Tripadvisor. How great to see that you enjoyed the ambience as well as the recently changed menu in our restaurant Le Jardin Suisse. We would be happy if you would consider our restaurant... More 

Maui, Hawaii
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We recently returned from a trip thru Europe, staying at several Starwood hotels; Sheraton, Westin, Le Meredian etc. and we were most impressed with the Sheraton Neues Schloss hotel in Zurich. Unlike many Sheraton hotels, this is a small, comfortable boutique style hotel with just over 60 some rooms, you are not overwhelmed by crowds of people and can now... More 

Helpful?
Thank Desiree B
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Der Tripadvisor User Desiree B., We would like to thank you for your recent stay with us as well as for taking the time to share your experience here on Tripadvisor. We are happy that you enjoyed your stay with us and that we did meet your expectations. Your detailed feedback especially about our team is very much appreciated and... More 

Toronto
Level Contributor
92 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This is a visitor-centred hotel. The staff are welcoming, friendly and professional professional. Nothing is too much trouble. Arriving in June after heating was switched off in the building, the weather had turned rainy and damp. We were immediately provided with a portable heater and large umbrella. The hotel restaurant serves excellent breakfast, lunch and dinner. The location is very... More 

Helpful?
Thank Keepongoing
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Keepongoing, we would like to thank you for your stay with us as well as for sharing your experiences here on Tripadvisor. Your very nice feedback is highly appreciated and we are glad that we did meet your expectations. I shared already your comments with the entire team and this is always a great incentive for everyone.... More 

Paris, France
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Sheraton Neues Scholl is a small, gently tucked close to the embankment hotel, perfectly located in a relative proximity to the historic city center. It is so quiet, you can actually have a decent rest and sleep here. Trees outside add up to the peaceful feeling. If you can, try to get a rooftop suite with a terrace, an unexpected... More 

Helpful?
Thank agirlwithgeo
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member agirlwithgeo, We would like to thank you for your stay with us and for taking the time to share your experiences here on Tripadvisor. How great to see, that you enjoyed your stay and that we did meet your expectations. Your very nice feedback is highly appreciated and we would be happy if you would visit us... More 

Granite Bay, CA
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 5, 2016

My wife and I were in Zurich for two nights and used Starwoods points to book this hotel. The staff was excellent and very helpful. It's a smaller European-style establishment compared to some Sheraton properties in the States, but it's very clean and comfortable. The bed was great, but the room size, and especially the bathroom was small even for... More 

Helpful?
Thank Michael F
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Michael F, We would like to thank you for your stay with us as well as for sharing your comments here on Tripadvisor. We really appreciate your nice feedback about our hotel, our restaurant and especially about our team. It is our pleasure to see that you enjoyed your stay. We would be happy if you would... More 

Des Moines, Iowa
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 2, 2016

We stayed at the Sheraton Zurich Neues Schloss for only one night as we layed over for our departure from Europe back to the USA. That was unfortunate, because I would have loved to say at this hotel property much longer. The lobby is nice, but nothing eye-catching, but the rooms (we were on one of the SPG floors) were... More 

Helpful?
Thank NewfiePupLover
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member NewfiePupLover, We would like to thank you for your stay with us as well as for taking the time to share your feedback here on Tripadvisor. Your nice comments are really appreciated and we are very delighted that you enjoyed your stay with us that much and wrote such a nice review. We would be happy if... More 

Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 22, 2016 via mobile

Stayed one night with my wife. Arrived early and they provided me the room with an upgrade to junior suite. Perfect start. Reception was excellent. They really went out of their way to help me figure out how to send a package to London - on a holiday long weekend. Best service from a hotel I've had anywhere. This is... More 

Helpful?
Thank Sammy L
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Sammy L, Thank you very much for your stay with us as well as for sharing your experience here on Tripadvisor. Your very nice feedback about our hotel and especially about our employees are a great motivation for the entire team. We would appreciate if you would stay with us again whenever your travels brings you back... More 

Alice Springs, Northern Territory, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

The staff throughout the hotel are very professional and accommodating. Rooms are very comfortable and spacious. The restaurant food was lovely, but the potions of fish were sparse. Overall, I would stay at this hotel again. I had a very good sleep.

Helpful?
Thank Toni T
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Toni T, We would like to thank you for staying with us as well as for sharing your feedback here on Tripadvisor. It is great to see that you enjoyed your stay with us and that we met your expectations. I really appreciate your very nice feedback about our employees which I already shared with the entire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Jardin Suisse
Le Jardin Suisse
Cuisines: Swiss
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 

Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range: $217 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Hotel Style:
#31 Family Hotel in Zurich
#43 Luxury Hotel in Zurich
#45 Romantic Hotel in Zurich
#65 Business Hotel in Zurich
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