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Sheraton Zurich Neues Schloss Hotel

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Sheraton Zurich Neues Schloss Hotel
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396 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I wouldn't rate this hotel too highly. I stayed here 12 nights for business in 2014. At the time I thought that perhaps all hotels in Zurich were similar. But then I stayed at another hotel and I realised that space isn't an issue in others. The rooms are very cramped and there is no air conditioning between November and... More 

Helpful?
Thank Tingocnitus
Shipley, United Kingdom
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed for three nights - good news the air con works which is a big plus for a Swiss hotel ! Rooms were on the small side but ok. Breakfast was ok but relatively expensive even for Zurich. Good location for both business and a bit of down time Worth a second visit

Helpful?
Thank Rmb680
Amsteram
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Sheraton used to be the flagship brand in my days, but unfortunately, this hotel was designed to cater to the widest scope of people, by being as bland and standard as possible. Having said that, the hotel is particularly clean, in good shape, the rooms well appointed and the bathroom in our SPG room was very large. The piece and... More 

Helpful?
Thank GManners
chicago
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everyone was very helpful at this hotel. They even stored our luggage when we went on a six day road trip. The room was spacious and had a huge balcony. The location was great in old town and a block from the lake.

Helpful?
Thank lostinindia
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here last week and was extremely satisfied with the property and the staff. The rooms are well appointed and modern, even relatively spacious by Swiss standards and the service polite, but efficient. Was pleased to see that the room even included an ironing board and an iron which is unusual I find for travel in Switzerland. As others have... More 

Helpful?
Thank clobdell
Los Angeles, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed here several times. Small rooms, no gym and in need of a makeover but it is convenient and the staff is very nice. If I wasn't a premium Starwood member, I would look for a more updated hotel in Zurich but it is ok for a night or two while you are there for business.

Helpful?
Thank commanderspm
London, United Kingdom
Level Contributor
144 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reception is friendly and efficient. The rooms are clean. The best rooms have balconies. I stayed in 203 which has lovely balcony but not a great view. If you are on business or out and about this hotel is just the ticket. If you looking for pure luxury and want to spend time in your hotel the more expensive park... More 

Helpful?
Thank Manydaysaway
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Manydaysaway, Thank you very much for your stay with us as well as for writing a review here on Tripadvisor. We are happy to see that you enjoyed your stay with us and your kind feedback about our employees is a great incentive for the entire team. We would be happy to welcome you again on your... More 

Frankfurt, Germany
Level Contributor
216 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I like this property, after having spent over 80 nights throughout the years, as it is small, cosy, has amazing terraces on the top floor (2 of their suites there), is professionally managed (don't expect the staff to be too nice, Switzerland faves severe issues to retain service oriented staff as reasonable salaries) and in the middle of the city,... More 

Helpful?
1 Thank Fabian K
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member fabkeller, Thank you very much for your stay with us as well as for sharing your experience here on Tripadvisor. We are glad that you enjoyed your time with us and that we were able to meet your expectations. I am sorry that you received this impression by our employees. We are looking forward to welcome you... More 

Athens, Greece
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Room was nice and comfortable.it was a little bit of cold but you are in Switzerland!Very clean and quiet.The reception was always helpful.We had the best omellettes ever.The breakfast was wonderful and delicious.

Helpful?
1 Thank ntomata
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member ntomata, Thank your very much for your stay with us as well as for writing your review here on Tripadvisor. We are glad that you enjoyed your stay with us and would like to thank you very much for your nice feedback. We are happy to welcome you back whenever you are in Zurich again. Kind regards... More 

Victoria, Canada
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This "world's smallest Sheraton" made an excellent impression from check-in, starting with typical Swiss efficiency and courtesy. Though my room was rather tiny, it was very intelligently designed and comfortable. Sometimes good things do come in small packages.

Helpful?
Thank Stephen K
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Stephen K, Thank you very much for your stay with us as well as for sharing your experience on Tripadvisor. We are glad that you enjoyed your stay and that we left a good impression from check in to check out. I shared your nice comments with the entire team and we would be very happy to... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Jardin Suisse
Le Jardin Suisse
Cuisines: French, Swiss
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 

Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range: $209 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Hotel Style:
#31 Family Hotel in Zurich
#40 Luxury Hotel in Zurich
#45 Romantic Hotel in Zurich
#65 Business Hotel in Zurich
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