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Sheraton Zurich Neues Schloss Hotel

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Sheraton Zurich Neues Schloss Hotel
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401 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Perpetually planning our next adventure
Level Contributor
82 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is definitely more of a business hotel, located in an area that is very quiet on the weekends as everything is closed. However, it is only about a 10 mins walk from all the downtown attractions. The room and bathroom were on the small side, but spotless and comfortable. The staff was friendly and helpful.

Helpful?
Thank PeckCheck
Ticino
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

very small room, 1m around the bed, in toilet be careful to your knees, air conditioning so noisy that better to switch off. For that price, parking and breakfast not included... only positive: staff is very kind.

Helpful?
Thank Nestor13
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Nestor13, We would like to thank you for your previous stay with us as well as for sharing your experience here on Tripadvisor. We are sorry that the size of the room did not meet your expectations. We do have different room types in varying sizes and I would be more than happy to give personaly recomendations... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We spend two nights there as part of our delta vacation package. Before we got here I was a little concerned because of its ranking. But I couldn't have been more pleased. Located on a quiet street, the neues schloss is one block from lake Zurich and swimming biking and walking. It's five minutes from the center of town and... More 

Helpful?
Thank Carol L
Chicago, Illinois
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is more of a business hotel - however, it was very comfortable hotel. The assistant front desk manager Sybille was welcoming and very helpful with recommendations. Room was just right. Location is excellent - literally a block from Lake Zurich and easy walking to main sights around lake and Old Town. Would definitely stay again.

Helpful?
Thank JAKTravel2
Zurich, Switzerland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Clean hotel. Rooms are a bit small as is the bathroom but good location. Ok for 1 night which was the duration of our stay. Bed is comfy - breakfast was not included in our rate but did have breakfast which was OK. There is a restaurant and bar. Rooms are renovated and clean

Helpful?
Thank Dahlia G
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I wouldn't rate this hotel too highly. I stayed here 12 nights for business in 2014. At the time I thought that perhaps all hotels in Zurich were similar. But then I stayed at another hotel and I realised that space isn't an issue in others. The rooms are very cramped and there is no air conditioning between November and... More 

Helpful?
Thank Tincognitus
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Taha S, We would like to thank you for your stay with us as well as for writing a review here on Tripadvisor. We are sorry that the room you booked was not to your full satisfaction. It is indeed correct that we do have different sized rooms in 4 different room types. For your upcoming stay... More 

Shipley, United Kingdom
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for three nights - good news the air con works which is a big plus for a Swiss hotel ! Rooms were on the small side but ok. Breakfast was ok but relatively expensive even for Zurich. Good location for both business and a bit of down time Worth a second visit

Helpful?
Thank Rmb680
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Rmb680, We would like to thank you for your stay with us as well as for sharing your experience here on Tripadvisor. It is good to see, that you will visit us again in future. As already mentioned in earlier comments we do offer different sized room types. For a larger room I offer to book one... More 

Amsteram
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Sheraton used to be the flagship brand in my days, but unfortunately, this hotel was designed to cater to the widest scope of people, by being as bland and standard as possible. Having said that, the hotel is particularly clean, in good shape, the rooms well appointed and the bathroom in our SPG room was very large. The piece and... More 

Helpful?
Thank GManners
chicago
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Everyone was very helpful at this hotel. They even stored our luggage when we went on a six day road trip. The room was spacious and had a huge balcony. The location was great in old town and a block from the lake.

Helpful?
Thank lostinindia
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member lostinindia, We would like to thank you for your stay with us as well as for leaving a review here on Tripadvisor. It is great to see that you enjoyed your stay with us and that we were able to meet your expectations. We are looking forward to welcome you back with us hopefully soon. Thank you... More 

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here last week and was extremely satisfied with the property and the staff. The rooms are well appointed and modern, even relatively spacious by Swiss standards and the service polite, but efficient. Was pleased to see that the room even included an ironing board and an iron which is unusual I find for travel in Switzerland. As others have... More 

Helpful?
Thank clobdell
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member clobdell, we would like to thank you for your stay with us as well as for writing such a great review here on Tripadvisor. We are very happy to see that you enjoyed your stay with us and that we were able to meet your expectations. Especially your kind feedback about our employees is a big motivation.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Jardin Suisse
Le Jardin Suisse
Cuisines: French, Swiss
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 

Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range: $203 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Hotel Style:
#31 Family Hotel in Zurich
#40 Luxury Hotel in Zurich
#45 Romantic Hotel in Zurich
#65 Business Hotel in Zurich
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