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The Dolder Grand

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
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The Dolder Grand
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982 Reviews from our TripAdvisor Community

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Showing 572: English reviews
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Reviewed 1 week ago

We were quite upset to see some very negative reviews for this hotel as our experience could not have been any better. One of the best hotel experiences we have had. We stayed early Feb 2017. We booked the day before we arrived, over the phone, and the lady that sorted our reservation (Selena I think) was amazing. She was...

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Helpful?
1Thank KerchieArndTheWorld
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review

Dear guest Thank you very much for your stay and your overwhelming feedback. It is a great pleasure to note that our team was able to excite you. Our aim is to create unique experiences and to provide moments that enable our guests to escape the everyday. With great passion, we strive to deliver those moments to our guests and...

Reviewed 1 week ago via mobile

-Nice and beautiful view -my stay was in the modern section, The. rooms were big which is nice -Friendly stuff -Sculptures everywhere,(I don't like) -the breakfast not that much -the air-conditione not so cold although it was April.

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Helpful?
1Thank Ellooloo
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review

Dear Guest Thank you very much for your stay at the Dolder Grand and for sharing your honest feedback. It is a pleasure to note that you could enjoy your stay with us and particularly liked the setting of the Dolder Grand between nature and urbanity with its breathtaking views over the lake and the alps and our spacious rooms....

Altendorf, Switzerland
Reviewed 2 weeks ago

The hotel obviously has a fabulous location and wonderful views. To be honest, although I have lived in Switzerland for a few years, I had not heard about this hotel before I received a gift voucher as a retirement present including one overnight stay in a deluxe suite with champagne on arrival, 8-course dinner, couples massage, use of the spa,...

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Helpful?
2Thank Cop2hogs
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review

Dear guest First of all I would like to personally apologize that your stay with us has not been satisfying to you or your wife. Especially since you have celebrated this gift for your retirement. I would like to take the time and answer to your detailed feedback. It is correct that we provide a wide range of complimentary amenities...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

absolutely unacceptable restaurant service! only opens at noon and then even totally empty the only available staff (male) behaved like he is the gate keeper to the pope. we where five and he tried to make us believe that all tables where booked... then throughout the whole lunch the guy was neither not seen or behaved most arrogant. certainly not...

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Helpful?
2Thank SSchaerrer
West Palm Beach, Florida
Reviewed 3 weeks ago

We stayed in the new section of the Dolder Grand and loved every minute we spent in our room with the incomparable view of Lake Zurich. We found the staff helpful, efficient, and pleasant to a fault. We ate dinner in one of the restaurants (reviewed separately) which was quite lovely. Our trip was planned around attending Art Basel and...

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Helpful?
1Thank lucygirl4
London
Reviewed 3 weeks ago via mobile

We stayed for two nights in April and were given a room in the new Golf wing. The room was spacious and beautifully designed. The bed was incredibly comfortable and we had two great nights' sleep. The highlight was the spa which was not too busy and unbelievably stylish. The breakfast was good but nothing special. Fresh gluten free bread...

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Helpful?
Thank Martha B
Switzerland
Reviewed 4 weeks ago

5-STAR-FEELING >> YES! This hotel is one of the rare really 5-star-feeling hotels and in the upper range of that feeling. I just can recommend it to everybody. SPA >> Great spa with a huge pool inside and a smaller whirlpool outside. THE RESTAURANT >> That is just a great expirience. It is really expensive but it's worth to see...

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Thank olgapam
United States
Reviewed 4 weeks ago

feelingless and aloof as the location. This hotel is bad for sole and unpretentious travellers as some of its employees especially those working at reception and restaurants judge the book by its cover and roll eyes over people if they perceive you to be less rich. I am sure the better value place to stay in Zurich than this. The...

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Helpful?
Thank CongcongCong
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review

Dear guest With great dismay, we take note of your feedback on TripAdvisor, and we would like to deeply apologize for your experience. We place great importance in training our staff to a very personal service approach in all areas of our operations and usually also only receive the most positive recognition for the friendliness and charming attitude. It is...

Reviewed 4 weeks ago via mobile

Very nice newly renovated Hotel with a lot of Art pieces. Personell is very friendly and motivated. Unfortunately we had bad luck on our room reservation, as the demanded quiet room in the new part of the builing was due to an extension of another client not available anymore. Instead we received a city view room on the first floor...

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Helpful?
Thank Nicola-SWITZERLAND
Miami Beach, Florida
Reviewed 4 weeks ago

A short get away brought me to Zurich and I could not have asked for a better time and place to stay. Comfort, kindness and quality. The room, the view, the spa.I will come back for sure! Many thanks, it was magical.

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Helpful?
Thank LauraVanessa
Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Restaurant
The Restaurant
Cuisines: Central European, International, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dolder Grand is the perfect environment for people who are looking for pleasure, exclusivity and relaxation: 175 luxurious rooms and suites, exquisite cuisine, a spa covering 4,000 square metres, generous banqueting and seminar facilities and a remarkable art collection. The original "Curhaus" dating from 1899 presents itself as the luxury-class City Resort. The hotel's elevated location, between the pulsating life of the city and a refreshingly natural green zone, provides a magnificent view of the city of Zurich, the lake and the Alps. Due to annual maintenance work, partial areas of the Spa will be closed from 6th to 16th March 2017. Treatments are bookable at anytime. Winter break The Restaurant 2017 The Restaurant will be closed from 19 February to 6 March 2017. Summer break The Restaurant 2017 The Restaurant will be closed from 23 July to 14 August 2017. ... more   less 

Additional Information about The Dolder Grand

Address: Kurhausstrasse 65, Zurich 8032, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range: $486 - $801 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dolder Grand 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
The Dolder Grand Hotel
Hotel Dolder Grand
Dolder Grand Hotel
Dolder Grand zürich
Hotel Style:
#1 Business Hotel in Zurich
#2 Spa Hotel in Zurich
#2 Romantic Hotel in Zurich
#4 Luxury Hotel in Zurich
#6 Family Hotel in Zurich
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Questions & Answers

Here's what travelers have asked, with answers from The Dolder Grand staff and other travelers.
13 questions
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Bismarck, North Dakota
8 months ago
Bismarck, North Dakota
8 months ago
Bismarck, North Dakota
10 months ago

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Questions? Get answers from The Dolder Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Modern rooms have great views etc”
KerchieArndTheWorld, 1 week ago | Read review
“A room with a view of Lake Zurich is worthwhile.”
lucygirl4, 3 weeks ago | Read review
“This is in a lovely setting overlooking Zurich, ask for one with a view, check no function on.”
milkfarmer, 4 weeks ago | Read review
“Some have a view of the city, valley & lake.”
foodfozz, Mar 3, 2017 | Read review
“Would recommend a room in the spa wing if you prefer modern luxury”
CBonthemove, Feb 26, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$659* /night
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AccorHotels.com$771
Hotels.com$659
Expedia.com$659
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*Disclaimer
Prices are for 1 room, 2 adults
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