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Baur au Lac

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Baur au Lac
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519 Reviews from our TripAdvisor Community

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Showing 341: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I've been over 5 times and I have to say that everything is well organized and on time. Like the Swiss mentality !! I didn't have any bad experience with this hotel. The restaurants were all the time really well organized, not like in other countries. You can sense the quality in those hotels in Switzerland. !! We were really... More 

Helpful?
Thank Jan S
Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in July 2015 and fount there to be pompous and arrogant staff at this cold and dirty hotel. Checked out after one night so didn't get to see much of Zurich. Also found glass in the bed to which the hotel staff seemed least bothered about.

Helpful?
Thank wisetraveller73
Winston Salem, North Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have traveled extensive for three decades, but this was our first trip to Zurich. The city is wonderful, but the Baur au Lac was the icing on the cake. Wonderful facility, rooms, public spaces and a great Michelin 1*. We loved the special art exhibit, the location at the junction of the lake and the old town. You can't... More 

Helpful?
Thank John M
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I do really love this place. The city is great but this hotel is really super great. It's elegant it's warm it's absolutely perfect . You can ask whatever you want and they will be able to provide it in a sec! Breakfast is delicious ! Try if u can a suite!!!

Helpful?
Thank Lucia L
Singapore, Singapore
Level Contributor
60 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Baur au Lac for 2 nights for the first part of our summer holiday through Switzerland. We booked a junior suite for 2 adults and 2 small children. We had a fantastic stay here. Service was very good, staff were very experienced and the hotel itself was beautiful and exceptionally located. I will note that we... More 

Helpful?
1 Thank LittleEinNY
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear LittleEinNY, First and foremost we would like to thank you for having stayed with us and for having taken the time to write such a lovely and detailed review here on TripAdvisor. It makes us very happy that we succeeded to make you and your family feel comfortable at the Baur au Lac. Feedback like yours gives our employees... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Of all the hotels in all the cities in all the world that have graced me with their beauty this Hotel stands at the very peak. I spent several nights in Zürich on a business trip. I have never stayed at. Baur au Lac before. I will return. I had breakfast with the Prince from Jordan. I had dinner with... More 

Helpful?
Thank A TripAdvisor Member
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear guest, First and foremost we would like to thank you for having stayed with us and for having taken the time to write such a lovely and detailed review here on TripAdvisor. It makes us very happy that we succeeded to make you feel comfortable at the Baur au Lac. Feedback like yours gives our employees the motivation to... More 

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel's staff are superbly trained, highly capable and provide extraordinary service at every turn. The hotel is immaculate and all beautifully outfitted. A real pleasure to spend time here - I truly wish I could have stayed a few more days!

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Gary S
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Gary S, Thank you for having taken the time to write about your recent stay at the Baur au Lac. Providing a unique and first class service has been one of our highest priorities since Johannes Baur first opened the hotel in 1844. Therefore we are very delighted to read, that you fully enjoyed your stay and we could... More 

Geneva, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Every way you look at it Baur au Lac is a gem. Its classy, great location, great food and service. Beautiful view of the lake. They have beautiful rooms and a very extensive menu. I would certainly recommend it.

Helpful?
Thank Hya1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Hya1, Thank you very much for staying at the Baur au Lac and for sharing your experience with us. A recommending guest is probably the biggest compliment to us. We are truely delighted to read your wonderful review about your stay at our hotel. Especially your comment about our extensive menu is very pleasing and motivates us to continously... More 

Ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, nicely appointed rooms but booked a single room and it was very small, Disappointing that there are no spa facilities or pool, concierge & front of house was exceptional they were so helpful and friendly, overall I found it very expensive and I cant say I found great value for money and the lack of leisure facilities might... More 

Helpful?
Thank Dublin25Ireland
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Dublin25Ireland, Thank you very much for staying with us and for writing about your experiences. We truly appreciate every feedback in order to constantly define areas for improvement. We feel very sorry that our infrastructure did not fully meet your expectations. Rest assured that we do our outmost every day to offer a first-class service to all our guests... More 

New York City, New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

What has happened to that great old lady on Lake Zurich? I always think of the Baur au Lac as a fabulous oldie world hotel with perfect service and in the past 20 years that I have been staying there, that is what you got. What has happened? On first seeing the new Baur au Lac - what is that... More 

Helpful?
Thank mspickiep
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear mispickiep, Thank you very much for having chosen the Baur au Lac again for your stay in Zurich and for taking the time to give us feedback through TripAdvisor. We are deeply sorry to learn that you did not like the Art in the Park Project with the famous Artist Jani Leinonen. However, you may be pleased to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Baur au Lac has the discerning tastes of its guests to thank for the leading position it has maintained for more than 170 years in the international luxury hotel industry. Set in its own park, the hotel enjoys a unique location overlooking the lake and the Alps - and yet is still but a few minutes' walk from the Paradeplatz financial district and the Bahnhofstrasse, Zurich's celebrated shopping high street. While offering the ultimate in comfort and privacy, the rooms and suites have been equipped with every, yet hardly noticeable technical refinement. The large marble bathrooms with heated floor and daylight match up to the highest demands of comfort, design and equipment. ... more   less 

Additional Information about Baur au Lac

Address: Talstrasse 1 | 8001 Zürich, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range: $596 - $1,016 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Baur Au Lac zürich
Hotel Style:
#2 Luxury Hotel in Zurich
#2 Business Hotel in Zurich
#4 Romantic Hotel in Zurich
#5 Family Hotel in Zurich
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