When I arrived the self check in process was fine and worked well, except I checked in after 3pm as is allowed but when I arrived to my room it hadn’t been cleaned … like AT ALL. Rubbish in the bins, towels dirty, bed linen dirty and all over the place, one curtain was torn down, dust as though it hadn’t been cleaned for weeks let alone days. No reception means you can’t contact anyone. I messaged easyHotel, they said go to the non existent reception. I cleaned the sheets myself in the washing machine provided. Only two days later when the cleaners came by did they explain I should’ve called the number on the check in area wall. Why? They hadn’t even received a request to clean this room . Terrible service and no help. Then I had a group of young lads running around and screaming all night on our floor. I saw through the peep hole they were half naked and banging on doors. The only good thing was the better price…
Basic room, smallish but enough. Comfy bed & great shower, was clean & safe, all I require! Did however have free guest laundry and sold detergent in lobby ... Bonus! Self check in & check out, super easy! Lockers for luggage storage if needed.
Hotel was right outside a train station that was not long to airport or city centre , Rooms were small but clean,shower nice and big TV No actual reception staff though You check in on 2 computer terminals in tiny foyer ,so no discretion if the hotel isn't busy to check in before 3 o'clock hence you have a queue of people at 3 all waiting to check in ,hence making it very time consuming filling name address ,passport etc online,which would be a problem if you're not good with computers ,before you can go through to rooms ,slept ok ,not sure if would stay again I think for the price we paid which was 118 pounds a room a night I would probably go elsewhere
no air conditioning no table no parking and have to wonder about in the block to find space shower tray was blocked and water was flooded in the room with millions hair stocked in main hole and i have to clean it for family photos are available no one here for help load music in neighbouring
No commenti. They are really sooo lovely. No words to say how much I thank this hotel. Not always like that around.. But they yes, they are great. I mean they work not only for money, they are human, very kind, very very kind, and they work quickly but very good.
The location is great, and adequate for the (pricey) location. But the absence of anywhere to put a laptop, (there was not even the tiniest of table in the room!) meant that it had to rest on the floor, which in the presence of children is entirely inadequate. Also, for a stay extending over several nights, there was not enough hanging/storing space for clothes. The tap was broken and the floor dirty. All in all a nice room, in a great location. But the issues raised here (somewhere to put a laptop on an even surface off the ground; Fixing the tap; cleaning the floor) should be addressed.
I couldn't stay hotel due to COVID 2019 we change the dates til Christmas but as Austria locked down and only Swiss citizens can enter So why on earth why can't can't give refunds if there's no wayto get into Switizerland! and no visas are being issued! Thief's of budget hotels also as we were only going to stay 3 days and you have self isolate for 10 days
in this expensive city, we have to evaluate the hotel relatively. No staff, self check-in, room ok, clean. Beds ok. Nice hotel just to sleep. You can walk through the beautiful river to city center!!! Not good sound insulation from other rooms. plus is the washing machine and dryer.
Hotel locates close to train station, but is a bit away from centre of Zurich. The room is quite big and very clean. Bed is very comfortable. Super markets are within walkable diatance. It is good for quick and short stay at Zurich.
Clean and modern rooms in an expensive city. With no breakfast but with a selfservice food and drinks machine. No chair or table in the room. We loved the self check-in machines. Very close to the train station (50 m.) and good train connection to the town (5 min. for Zurich Main Station).
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