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Carlton Lausanne Boutique Hotel

Avenue de Cour 4, Lausanne 1007, Switzerland
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Carlton Lausanne Boutique Hotel
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203 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Manhattan, Kansas
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Carlton for 3 nights. We got a super great deal on Expedia, I think we paid $107 a night, which is cheap for Switzerland. The metro station is very close, and you can easily walk to Ouchy or the Olympic museum, or the train station. There is also a Migros on the corner. We did not... More 

Helpful?
Thank lindsberg
London, United Kingdom
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I visited Lausanne for a weekend, selecting Carlton based on the previous reviews. The hotel is in perfect location, less then 10 minutes walk from Lake Geneva and 10 seconds from a Metro station called Delices (from there you can get also easily to the train station - Lausanne Gare - in less then 5 minutes). The hotel itself is... More 

Helpful?
Thank Lohengrin74
Cambridge, Massachusetts
Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a very large room with a king bed. The air conditioning was very effective once we solved the mysterious workings of the thermostat. There is no view, but most of Lausanne is readily available because the hotel is about 50 feet from the Metro. The Metro is quiet, so the location is real advantage.

Helpful?
Thank jtp4
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Sir, Thank you very much for your kind comment. We hope to welcoming you again at the CARLTON Lausanne Boutique hotel. Kind regards Nicolas More 

ibitufizz
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed here twice now and it is a great hotel, very quiet with English spoken by all. The location is really good with a metro station literally next door, although you never hear it. The hotel is 5 minutes from the lake and 5 minutes from the station and no more than 10 minutes from the centre of the... More 

Helpful?
Thank ibitufizz
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear ibitufizz, Thank you very much for your great comment ! It is always a great pleasure to have you here and looking forward to welcoming you again shortly. Kind regards Nicolas More 

Dubai, United Arab Emirates
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Junior Suite and a Standard room for four nights. Great location next to the Delices metro access point. Complimentary metro pass(es) provided at check-in. A pleasant downhill / uphill stroll to the lake, or two stops (to the end of the line) will deliver you easily to Ouchy Olympique. Very easy metro access to Lausanne Gare for trips to Montreux... More 

Helpful?
Thank Jennifer B
Leeds, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

We had the misfortune to stay in the Hotel for 4 nights. The Hotel bedroom had ants in it, even in the wardrobe. The bathroom had a cracked sink, broken tile, a dirty shower curtain and a shower which flooded the bathroom. The Manager was non-existent, there was no porter and we would suggest that this is the worst hotel... More 

Helpful?
Thank alvinh308
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Mr Jacobs, Thanks for your feedback I really have to apologize for what you have experienced at the Carlton Lausanne Boutique Hotel. Unfortunately, our hotel has bee n fully booked on the first two nights of your stay and it was impossible to moved you to another room! I have told my staff to give you a special upgrade... More 

Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

quite the disappointment. the room was nothing like in the pictures, it was not even big enough to hold a full size suitcase! not joking, the room was big enough for the bed and that was it. the bathroom could use an update. AND breakfast not included (they charge 25 swiss franc for a continental breakfast!) which is fine AND... More 

Helpful?
Thank Aquaks
Bourne End, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although the room (standard double) was very compact, the cleanliness and presentation was excellent. My room had a balcony with a table and 2 chairs which would have been lovely had it not been raining. The bed was extremely comfortable, and with blackout curtains on the windows, you won't be woken with light seeping in through the fabric. The Délices... More 

Helpful?
Thank LShippo
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice enough hotel with friendly staff. Room was well decorated and we had a nice terrace (although looked into office blocks). Our bathroom looked clean but the sinks were blocked and kicked out an awful smell when we used them. Our safe was also broken so we had to leave our valuables with reception which wasn't convenient. Right next to... More 

Helpful?
Thank annekalane
Geneva
Level Contributor
5 reviews
5 of 5 stars Reviewed June 18, 2016

Stayed 2 nights , a mix up happened with the bill which was corrected by the manager without any hassle . The rooms are small but clean and have a balcony. The metro next to the hotel is a great plus.

Helpful?
Thank Dominique G
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Dominique G, Thank you for your feedback. Once again, we are sorry for the mix up, but are glad to see you appreciated our customer service. We look forward to greeting you at the Carlton Lausanne Boutique Hôtel during your next stay. Kind regards, Nicolas Lagier General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Carlton Lausanne Boutique Hotel

Address: Avenue de Cour 4, Lausanne 1007, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Price Range: $127 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Lausanne Boutique Hotel 4*
Number of rooms: 47
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Also Known As:
Nash Carlton Hotel Lausanne
Nash Carlton Lausanne
Hotel Nash Carlton
Hotel Style:
#14 Luxury Hotel in Lausanne
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