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Lausanne Palace & Spa

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454 Reviews from our TripAdvisor Community

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Showing 245: English reviews
San Diego, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our stay at this hotel in June. The staff was wonderful, it is a beautiful property located in a beautiful city of Lausanne. It maintains an old world charm, with wonderful day trips that can be planned with the help of the concierge. Enjoyed food at the Japanese restaurant on site.

Helpful?
Thank SSPSD
Los Angeles, California
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located at the top of a steep hill just a short distance from the main train station. The doorman is extremely friendly and will bend your ear if given a chance. Our deluxe, river-view room was spacious, though to my taste, I would have appreciated two comfy chairs rather than a single lounge chair and a desk... More 

Helpful?
1 Thank mtdrpm
Level Contributor
309 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I could not find a separate listing for this great bar so I am posting here... They are classy, have great outdoor spaces and great mock tails! We sat facing Lake Geneva while waiting to go to lunch at Côté Jardin. Yes great place in a beautiful hotel!

Helpful?
Thank jacquelinem449
Lausanne, Switzerland
Level Contributor
226 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I couldn't find a listing for LP's Bar at the Palace Hotel, so I'm posting my review here. I shared a glass of champagne with a friend one evening at the LP Bar. There was some nice live jazz music and it was a lovely atmosphere. I would definitely go again.

Helpful?
Thank GroteAppel
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear GroteAppel, Thank you very much for your nice comment for our LP's bar . We are delighted to learn that you enjoyed your visit and to see your experience was to your satisfaction. We are very much looking forward to welcoming you back in the near future. Best regards, Pascal More 

Dubai, United Arab Emirates
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I have been staying at the Lausanne Palace consistently over the last 10+ years. What was once the global standard for Swiss hospitality seems to have eroded a bit. Front desk staff used to offer to show the rooms upon check-in. On check-out they would ask how the stay was, now they just collect the bill. I had to volunteer... More 

Helpful?
Thank markypao
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Marypao, Thank you for taking the time to share your comments regarding your last stay with us. We are sorry that you stay did not meet your expectations. We are in process to refurbish our rooms but still have some "old rooms" availables. We encourage you to ask for a refurbished room during your next reservation. Would be possible... More 

Geneva, Switzerland
Level Contributor
209 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 451 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife, our 11 years old kid and myself spent 1 night from 25-26th of June 2016 in the Junior Suite number 515, 5th floor, a renovated room. We were very glad to see upon check in that an upgrade had been offered to us, which is always the most positive surprise a Palace can provide you with upon arrival... More 

Helpful?
Thank otterboris
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

Room, food and quality of service was just an average. Didn't have any 5star service staff wasn't really friendly and didn't explain any facilities. Front desk wasn't really nice to me and but I can say the BF servers were decent and provided great service.

Helpful?
Thank Dominikoo
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Ryu I, Thank you for taking the time to share your comments regarding your last stay with us. We are sorry that you stay did not meet your expectations. Would be possible for you to contact us as we would need more details about your feedback. Your comments are precious as we strive to exceed our guests expectations at... More 

Geneva, Switzerland
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 9, 2016

We went for all day SPA treat which included access to the SPA, a lunch in the Yogi restaurant and a massage. The meal was simply divine and I was amazed by all the flavours in an all all vegan meal. Amazing offers of fresh juice and I highly recommend trying the one containing beetroot. The massage was as expected... More 

Helpful?
Thank Fantasavestheday
Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2016

The location is great, the SPA very nice, the rooms towads the main street a bit dated but nice (particularly the bathrooms) and the food is good. However, the most disappointing thing is the service. People are very unfriendly and arrogant. We got a salad which was still dirty - the waiter tried to explain to us how many times... More 

Helpful?
Thank Sam H
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Sam H, Thank you for taking the time to share your comments regarding your last stay with us. We are sorry that you stay did not meet your expectations. Would be possible for you to contact us as we would need more details about your feedback. Your comments are precious as we strive to exceed our guests expectations at... More 

UK
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 24, 2016

Lovely staff and facilities. Nice pool and separate mens/womens facilitites. nice breakfast. have an icecream sunday at the bar- its worth it. Secure underground parking. All very good but if you go a little out of town will get better value- depends what you want,

Helpful?
Thank Neilcatele
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Neilcatele, We appreciate your comments regarding your stay at Lausanne Palace & Spa. It is always a pleasure to receive constructive feedback. I will share your comments with our team, who will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of Lausanne, the Olympic Capital, in French speaking Switzerland, the Lausanne Palace & Spa enjoys a superb view across Lake Geneva to the Alps. The beauty of its surrounding landscape makes it an exceptional place of refinement. The recognition since 2007 by UNESCO of the Lavaux region, 10 km from the Lausanne Palace & Spa, now on the list of "Real World Heritages" serves as proof of its uniqueness. At the heart of Lausanne, the Lausanne Palace & Spa, offers to you its parking open 24/24 and 7/7, an ideal base from which to discover Lausanne and quickly and easily access the different services which the Lausanne Palace & Spa offers you. ... more   less 

Additional Information about Lausanne Palace & Spa

Address: rue du Grand-Chene 7 - 9, Lausanne 1003, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Price Range: $299 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lausanne Palace & Spa 5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Lausanne Palace Hotel Lausanne
Lausanne Palace And Spa
Lausanne Palace Spa
Hotel Style:
#2 Spa Hotel in Lausanne
#2 Family Hotel in Lausanne
#2 Romantic Hotel in Lausanne
#3 Luxury Hotel in Lausanne
#3 Business Hotel in Lausanne
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