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Crystal Hotel

rue Chaucrau 5, Lausanne 1003 Switzerland
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Traveler (17)
Room & Suite (23)
Dining (5)


#37 of 45 hotels in Lausanne
Located in the heart of Lausanne, surrounded by shopping, cafés, restaurants, and cultural attractions, Hotel Crystal is THE place to experience everything this beautiful and historic city has to offer. This three-star, independent hotel features 41 rooms with a capacity of 1 to 6 persons, each equipped with a flat screen TV and a private bathroom. Some rooms also have a small sitting area, and several have private balconies. All rooms are being renovated, and each one will feature a unique Pop Art design theme that’s sure to add some fun to your stay! While the Crystal’s updated room designs are all about fun, the proprietor remains dedicated to maintaining the traditional values of quality and service that his family has insisted on from the beginning. Included in your stay is a traditional Swiss breakfast buffet served on the hotel’s highest floor, where you’ll be enchanted by a breathtaking view of Lausanne’s medieval Cathedral and Old Town, Lac Léman, and the French Alps beyond. There is no better view in all of Lausanne!
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Currency exchange
Coffee shop
Vending machine
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Private balcony
Bath / shower
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, French, Spanish, German and 2 more
33Reviews1Q+A5Room tips
Traveler rating
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RovingAl wrote a review Feb 2020
Vienna, Austria97 contributions88 helpful votes
This hotel is located right in the pedestrian zone and surrounded on all sides by a cornucopia of shops and eateries of every kind. If arriving by train, ride one stop on the metro to Flon station. May sound extravagant but this way you´ll spare yourself the effort of walking up a really steep hill. The building offers bits of period charm like spacious central stairs or pudgy water heating radiators in rooms. Light breakfast fare is included in the room rate offering salami sausage, an assortment of cheeses (what else?) and a wide range of tasty marmalades and delicious chocolate-based spreads. Coffee with frothed hot milk served on the side was excellent. There is a terrace on the top floor that offers nice views of central Lausanne. My room was sufficiently large and airy and did not feel cluttered by furniture that besides a desk also included a padded easy chair and a coffee table. Bed and bedside lighting were excellent, the only disappointment being the pillows, rather thin and of an uncomfortable shape. For some reason the quality of pillows often gets neglected, at least that is my experience. Shower tub was curtained off by cloth drapes, which when wet tended to cling to the body and generally get in the way. Room colours were quite lively, battleship grey with red and white accents and a comics-style mural taking up one whole wall (see picture). In my room there was a small cooler (I mean a fridge without the frost compartment), which proved to be perfectly capable of keeping basic victuals at below room temperature. One (temporary) inconvenience was created by a capital reconstruction of a building right across the street where works started punctually at seven in the morning. I can´t say it bothered me much at all but as the room has no air-conditioning, if I am allowed a speculation, come the warm season an open window may create a tad of problem for late risers. To end on a positive note, internet connection was stable and sufficiently fast for video calls. Oh, and there was free coffee (capsules) and tea available the whole day through in the breakfast room, which I found quite touching.
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Date of stay: February 2020
Trip type: Traveled on business
2 Helpful votes
Drew D4 wrote a review Dec 2019
5 contributions
Everything we needed was provided: great food in the morning, unique and comfortable rooms, friendly helpful staff that felt more like family, and incredible help with child care (a crib, some toys, bath chair, and the hotel recommended a nanny who we cried to leave after our trip - she was so kind to our son). Can’t recommend enough!
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Date of stay: November 2019Trip type: Traveled on business
DougOverton wrote a review Jun 2019
Bransgore, United Kingdom24 contributions14 helpful votes
I had the unpleasant experience of spending 4 nights in the Hotel Crystal in June (2019). First impressions were not good, a boarded up set of windows out the front, a sleazy looking neon sign and a horrible sticky looking floor in the reception. The receptionist on arrival was very friendly (as were all other staff), in fact that is the one positive I have to say about the place. The decor is from the 80s, with pink rag rolled walls and a desperate need of decoration. My room was very dated and worn looking. There is no air conditioning, and my room on the 5th floor must have been 30 degrees, the fan I borrowed to put in the room just seemed to blow hot air around. There is no carpet, just some cheap veneer vinyl flooring. The room had a balcony, with a filthy looking plastic chair, and a pleasant view of the scaffolding surrounding the building that blocked out what could have been a nice mountain view. The bed was not comfortable, and pillows were probably the worst I have ever slept on. Imagine rolling up a lot of linen and stuffing it in a pillowcase, that is how it felt, no cushioning and very uncomfortable, I asked if they had any alternatives, but unfortunately, the answer was no. The safe in the room is about 6 inches square.. quite ridiculous and would fit a watch and a ring but nothing else. The bathroom was dated and tiny, the shower cubicle was so small that the vinyl shower curtain stuck to you like a skin graft while trying to shower. The town bell tower resonates through the whole room every 30 minutes, including at 10pm and 6am. The sound proofing is awful, and I had to endure the noises from the passionate neighbours well into the early hours. Breakfast, again the staff were pleasant, but no cooked options apart from a DIY hard boiled egg. The terrace to sit on was pleasant, but with not much to eat that is a small consolation. My room smelled ok, but there is a general smell of cigarettes around various parts of the building. Overall a miserable experience, I wont be coming back.
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Date of stay: June 2019
Trip type: Traveled on business
Room Tip: A room in a different hotel would be my advice
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Edelvweiss wrote a review Nov 2018
Montreal, Canada25 contributions8 helpful votes
This hotel is perfectly located in my opinion. A couple minutes walk to Place de la Riponne which is two metro stations to Gare Lausanne. Hotel is clean. Staff is great and very helpful. Breathtaking view from the upstairs terrasse. Free breakfast with delicious breads and cheese. They also have complimentary tea and coffee all day. Also next to grocery store which is very convenient. Go pick up dinner and back on the beautiful terrasse to eat spectacular view of the cathedral, the mountains and lac Leman at a distance. Big thank you to Sylvie for outstanding service at the front desk. Switzerland is a beautiful place to visit.
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Date of stay: September 2018Trip type: Traveled with friends
Nelly A wrote a review Oct 2018
3 contributions3 helpful votes
I enjoyed a lot the staff, cleanliness and location of the hotel. Easy access to the metro and there are a lot of shops and a supermarket within a 3-minute walk. Breakfast is simple but of very good quality
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Date of stay: October 2018
Trip type: Traveled on business
Room Tip: There were some construction works nearby
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$134 - $215 (Based on Average Rates for a Standard Room)
minotel lausanne, lausanne minotel
SwitzerlandCanton of VaudLausanne
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Frequently Asked Questions about Crystal Hotel
Which popular attractions are close to Crystal Hotel?
Nearby attractions include The Key (0.2 miles), Cathedrale de Lausanne (0.2 miles), and Place de la Palud (0.1 miles).
What are some of the property amenities at Crystal Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and dry cleaning.
What food & drink options are available at Crystal Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Crystal Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Crystal Hotel?
Conveniently located restaurants include il Ghiotto, INGLEWOOD - Saint-Laurent, and Slice Pizza.
Is Crystal Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Lausanne.
Are any cleaning services offered at Crystal Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crystal Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Crystal Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Crystal Hotel?
Many travelers enjoy visiting Cathedrale de Lausanne (0.2 miles), Tour de l'Ale (0.1 miles), and Christ Church Lausanne (0.6 miles).