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Crystal Hotel

Cancelon$149*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$176*
$149*
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$151*
$151*
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Crystal Hotel
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113 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Tucson, Arizona
Reviewed 1 week ago

The Crystal isn't a Hyatt Regency but it is a very nice small hotel in the center of Lausanne. It is close to a Metro station and a main bus line stop The staff are very accommodating. The women, especially Fannie, at the front desk are very helpful and have very good English skills. Having read other reviews about noisy...

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Helpful?
Thank Mark J
London
Reviewed 1 week ago

The Crystal is in need of a refurbishment, at least that's true for the room I had at the front of the building. Decor is tired, with stained carpets in the public areas. The bathroom had been modernised and had a good shower, except it was spoilt by a yellowing wall-mounted hairdryer that breathed out tobacco-tinged air. I wasn't able...

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Helpful?
Thank YourLocalGP
Pernitz, Austria
Reviewed April 11, 2017

This hotel is not really small, but you feel like at home. Ask for the rooms with balcony, they give you a nice view to city. If you feel they are too expensive for a view, then use the breakfast room, he has a balcony too.

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Helpful?
Thank Kurt W
Milan, Italy
Reviewed April 8, 2017 via mobile

Very nice and cozy little hotel. In the very center, a few steps away from the city gothic cathedral and good bars like The great escape. Beautiful terrace for breakfast on the 5th! Gluten free possible if requested in advance! Enjoy

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Thank Bruno F
Lausanne, Switzerland
Reviewed December 5, 2016

Reserved late (23:05) and arrived later (00:30). Was made to wait 30 minutes outside (4°C, not so nice part of town) while a security guard more interested in checking my reservation that welcoming me figured out I was a perfectly legitimate customer. Staff became helpful afterward. But director put the blame on the website the next morning. This hotel does...

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Helpful?
Thank huitseeker
CedricFiora3333, Directeur général at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for the comment. I am a bit surprised of your comment, because i was the one that made your check out and i personnaly excused myself about what happened the night you arrived. You answer was that you understand and that it can happened. In the mean time we did solved the problem with...

Reviewed November 30, 2016 via mobile

The reception is good and friendly. A complimentary water is offered and there is free wifi. The hotel is located right in the center, next to some nice bars as Bruxelles café. Rooms are modest but clean and are made every day. Breakfast is adequate and nice.

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Helpful?
Thank Michael B
Beirut
Reviewed August 10, 2016

Well Switzerland is always a little hard on the wallet and somehow the Crystal was the cheapest we could find that also had a decent location and reviews. We were happy with our choice, with a big part of this being down to the balcony area where you can smoke and also where all day and evening you can make...

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Helpful?
Thank EdnaWelthorpe
Singapore, Singapore
Reviewed June 30, 2016

Had a triple room. It has all the basics. Ensuite toilet and spacious bathroom are separated. The side street is just next to the hotel and it can be a little noisy in the night - with some people walking by and talking as if it was bright daylight. But this is a small problem. Breakfast at the roof-top terrace...

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Thank athc2013
Mumbai
Reviewed May 20, 2016

Stayed in this hotel for a night while on a group tour to Europe.. the stay was OK, didn't find anything great about it.. although the room was clean and well maintained but it was too small for a family.. good for business or solo travellers.. all the basic stuff was provided in the bathroom and the room.. didn't face...

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Helpful?
Thank musafir_nonstop
pierreyvesf2013, Directeur général at Crystal Hotel, responded to this review

Dear Sir, Thank you very much for the comments. We always try to do our best to deliver to the guest the best experience. I hope that we will see you soon. Best regards, Cédric Fiora

Zurich, Switzerland
Reviewed January 22, 2016 via mobile

staff was super nice, room small but cozy and we had a nice view of the cathedral, even the lake. breakfast good, excellent coffee but I saw construction workers smoking in breakfast room, which was a shame. for the same price you can get more at the agora in Lausanne.

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Helpful?
Thank Bla82
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in a quiet pedestrian street, we offer you a warm welcome, a high quality equipment for your comfort and we serve a hearty Swiss buffet breakfast.Hotel Crystal Lausanne is within walking distance of the Palais de Beaulieu (congress center, exhibitions, etc.) - Close to private clinics and the University Hospital (CHUV). Direct connection with the EPFL and the University thanks to M1 - 250 meters on foot of our establishment The City Tax allows you the free use of the public transportation of Lausanne Bus and Metro. ... more   less 

Additional Information about Crystal Hotel

Address: rue Chaucrau 5, Lausanne 1003, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Price Range: $125 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Hotel 3*
Number of rooms: 40
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Also Known As:
Minotel Lausanne
Lausanne Minotel
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Hotel staff and other travelers.
3 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 27 is very quiet.”
markj952, 1 week ago | Read review
“Rooms 601 to 603”
  • View from my balcony in the evening
kurt_wieser, Apr 11, 2017 | Read review
“Take a room with a view to the mountains.”
  • A view from the top floor
764petart, Dec 10, 2015 | Read review
“The rooms on the top floor have a balcony with a stunning view (at least some of them).”
ThisChris, Aug 19, 2015 | Read review
“The inside room I had no view, and was perfectly quiet.”
Tummo, Apr 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$149* /night
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Expedia.com$151
Travelocity$151
Hostelworld.com$176
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*Disclaimer
Prices are for 1 room, 2 adults
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