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Crystal Hotel

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96 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Beirut
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 10, 2016

Well Switzerland is always a little hard on the wallet and somehow the Crystal was the cheapest we could find that also had a decent location and reviews. We were happy with our choice, with a big part of this being down to the balcony area where you can smoke and also where all day and evening you can make... More 

Helpful?
Thank EdnaWelthorpe
Singapore, Singapore
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2016

Had a triple room. It has all the basics. Ensuite toilet and spacious bathroom are separated. The side street is just next to the hotel and it can be a little noisy in the night - with some people walking by and talking as if it was bright daylight. But this is a small problem. Breakfast at the roof-top terrace... More 

Helpful?
Thank athc2013
Mumbai
Level Contributor
290 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed May 20, 2016

Stayed in this hotel for a night while on a group tour to Europe.. the stay was OK, didn't find anything great about it.. although the room was clean and well maintained but it was too small for a family.. good for business or solo travellers.. all the basic stuff was provided in the bathroom and the room.. didn't face... More 

Helpful?
Thank musafir_nonstop
pierreyvesf2013, Directeur général at Crystal Hotel, responded to this review

Dear Sir, Thank you very much for the comments. We always try to do our best to deliver to the guest the best experience. I hope that we will see you soon. Best regards, Cédric Fiora More 

Zurich, Switzerland
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 22, 2016 via mobile

staff was super nice, room small but cozy and we had a nice view of the cathedral, even the lake. breakfast good, excellent coffee but I saw construction workers smoking in breakfast room, which was a shame. for the same price you can get more at the agora in Lausanne.

Helpful?
Thank Bla82
Paris, France
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 10, 2015

A quiet and very well located hotel. The staff is extremely polite and friendly. The internet connection is perfect. The morning breakfast is very rich for every taste. I can't think of something that it is missing. The rooms are clean and the towels are changed every day.

Helpful?
Thank Petar T
United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 19, 2015

What a great view from the top floor, including the breakfast terrace and some of the rooms. I had a room just a few doors over from the breakfast room, which had a terrace looking over the street below, the cathedral, the roofscape of the old city plus the lake and mountains in the background. It's a bit unusual to... More 

Helpful?
Thank ThisChris
Pierre-Yves F, Directeur général at Crystal Hotel, responded to this review

Thank you. It will help us. Best regards. More 

Turku, Finland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 16, 2015

The staff are friendly and the view from the 5th floor breakfast balcony is great (breakfast is very basic) but the whole hotel stinks of cigarette smoke due to them allowing guests and staff to smoke right next to the main door, and the wind blows all the smoke right up the stairway. Carpets are very stained and my 2nd... More 

Helpful?
Thank CRP1232013
Pierre-Yves F, Directeur général at Crystal Hotel, responded to this review

Thank you for the information send. About the smell of cigarettes we cannot fordid our guest to smoke out from the hotel... About Wifi we will correct the problem. Thank you for your help More 

Travelers are raving about these Lausanne hotels

2 reviews
4 of 5 stars Reviewed July 3, 2015 via mobile

After going out on the balcony of my room 69 I really felt sorry to stay here only one night. Try to get a room on the top floor and enjoy a beer quietly out here instead of spending 10€ per in a bar. Breakfast was very nice, really good quality food. Entrance was quick, knowledgeable and nice. Only drawback:... More 

Helpful?
Thank Claus P
Grenoble, France
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 15, 2015

I had an inside room with view of a wall, but otherwise perfectly clean and comfortable. The somewhat gloomy view from the room was compensated by the excellent breakfast room with outside terrace, which are on the top floor and have great views over the historic center and towards the lake and mountains. The breakfast was also of high quality... More 

Helpful?
1 Thank Tummo
Lausanne, Switzerland
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 18, 2015

To begin with, every human has some period in his life when one has to stay somewhere while looking for new lodgement and, well, I had this period of 2 weeks long, which I have spent in Crystal and it was most likely the best hotel experience in this hotel categories that I have ever had! Clean and very nice... More 

Helpful?
1 Thank Dasha C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in a quiet pedestrian street, we offer you a warm welcome, a high quality equipment for your comfort and we serve a hearty Swiss buffet breakfast.Hotel Crystal Lausanne is within walking distance of the Palais de Beaulieu (congress center, exhibitions, etc.) - Close to private clinics and the University Hospital (CHUV). Direct connection with the EPFL and the University thanks to M1 - 250 meters on foot of our establishment The City Tax allows you the free use of the public transportation of Lausanne Bus and Metro. ... more   less 

Additional Information about Crystal Hotel

Address: rue Chaucrau 5, Lausanne 1003, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Price Range: $160 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Hotel 3*
Number of rooms: 40
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Also Known As:
Minotel Lausanne
Lausanne Minotel
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