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Best Western Plus Hotel Mirabeau

Traveler (124)
Room & Suite (70)
Dining (21)
Certificate of Excellence

About

#7 of 45 hotels in Lausanne
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel BEST WESTERN PLUS Mirabeau Lausanne is located next to the bus stop that bears its name, just 400 meters from the train station and Lausanne's Metro. The 4-star hotel offers 75 quiet rooms. It is a haven of peace and tranquility as you would not expect in such a central location. In addition to its reputated Restaurant wich offers an excellent service, its Bar, its Terrace with shady chestnut trees, its banquet and Event rooms, the hotel stands out through its quality of service. At the BEST WESTERN PLUS Hotel Mirabeau, all our customers are VIP.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located

Location

Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
344Reviews
10Q+A
39Room tips
Traveler rating
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  • 48
  • 8
  • 1
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Popular mentions
As you can imagine space is a premium so the hotel has tried to cram in as much as possible and it also seems like certain areas around the hotel have not been updated since then too! Check in process was efficient but it felt a bit robotic regarding the staff around the hotel. Staff weren't really expressing any emotions and it felt like it was more of a chore for them. There is a lift but again felt small. Room is on the small side but having a lake view room with a balcony did make up for it slightly. Again decor is dated and feels a bit worn down. The carpet leaves a lot to be desired. There are the usual amenities including a minibar / fridge in the room. Aircon was also available and working which was a bonus as the room gets stuffy quickly! The bed is big with no divider and a good selection of pillows. Ended up having a decent night's sleep for a change. Sockets were near the bed too, which was handy. They will also provide an iron if you request it. Bathroom is small! It ends up being a bit like a wet room as the shower is in a corner with a curtain going round it. Not much space to move in there! Small shower head so not the most enjoyable experience but it was hit water and worked. The towels were lovely and big and soft but the toiletries are basic and the toilet roll was like sandpaper. The restaurant is small I feel for the size of the hotel. They have put things like a piano in there to give it some character but it isn't working. Still felt a bit soulless. It got busy during breakfast and there were only a handful of people in there. The selection for breakfast was your typical continental style and it was fine but nothing to shout about. I noticed there was a bar area near the reception but I didn't venture inside. I didn't have dinner there as went out with a client but think I would've gone out anyway. For the price you pay I don't believe you're getting value for money, but you are in Switzerland and therefore everything is expensive so it is probably value for money compared to other hotels! plus small things would improve the experience (and rating) greatly.
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Response from Mirabeau-Lausanne, Directeur général at Best Western Plus Hotel Mirabeau
Responded 1 week ago
Dear TheMysteriousOne, Since we do not have a piano in our hotel, are you sure to talk about the Hotel Mirabeau in Lausanne? Kind regards Joris Barbotin GM
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Hotel is located very close to the train station and other facilities, very nice and clean and great customer service. would highly recommend, very close to walking distance to most attractions of the city and the lake, within 15minutes
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Response from Mirabeau-Lausanne, Directeur général at Best Western Plus Hotel Mirabeau
Responded 3 weeks ago
Dear AnupR123, I would like to thank you for your great review and highlighting the cleanliness of the property and the quality of the customer service. We look forward to hosting you back in a near future. Again, thank you for your recommendation. Kind regards Joris Barbotin GM
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With many day trips planned around Lake Geneva, this was a central hotel within 4 blocks of the train station. I would describe it as a nice, clean, well-maintained boutique hotel within the urban part of Lausanne. It lacked scenic views of Lake Geneva, and was away from many restaurants and shops found in either the Old Town (north and up) or the Lake Area (south and down). We were adjacent to two office buildings so the atmosphere was less French-resort and more business. However, it was exceptionally convenient to the train station. We had two rooms. Each was modest sized, with a comfortable bed, clean and nicely tiled bathroom, good temperature control, and good quietness (from internal and exterior noises). The tube/shower design is typical for Europe and makes for some tight maneuvering - and water control to keep from splashing the outside. The hotel staff was friendly and spoke fluent English. Our room also came with free breakfast, which was a very good buffet style meal with many options. For our purpose, this was a great hotel. We were able to get up, have breakfast and catch an early train for regional destinations.
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Response from Mirabeau-Lausanne, Directeur général at Best Western Plus Hotel Mirabeau
Responded Jun 14, 2019
Hello Ed B, I would like to thank you for your great comments regarding our hotel. We look forward to welcoming you back in a near future while travelling to Lausanne. Kind regards Joris Barbotin GM
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The room is of good size for 5 of us. Bed was comfy and serve good breakfast. Location is within walking distance. Luckily there was a lift to link up train station level to hotel , which located at 50 steps down.
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Response from Mirabeau-Lausanne, Directeur général at Best Western Plus Hotel Mirabeau
Responded Jun 11, 2019
Dear IsabelleN529, I would like to thank you for your great review and comments regarding our property. We look forward to welcoming you back in a near future while travelling to Lausanne. Kind regards Joris Barbotin GM
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+1
Since it my first trip to Lausanne I feel it pretty good. The hotel is nice and catches the eye with a classical look in the lobby. The receptionist was every polite and kind. I am amazed that I get a free public transportation card for my whole stay - it’s a nice gesture. Room and bathroom are neat and clean. You get a little classical and old style feeling in a good way, tough. Worth visiting!
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Response from Mirabeau-Lausanne, Directeur général at Best Western Plus Hotel Mirabeau
Responded May 20, 2019
Dear MVidenova, I thank you very much for your great review. We look forward to hosting you back in a near future. Kind regards Joris Barbotin GM
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PRICE RANGE
$176 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western mirabeau, best western lausanne, lausanne best western
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
75
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