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Hotel de la Paix

#13 of 46 Hotels in Lausanne
Certificate of Excellence
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Hotel de la Paix
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263 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Really average level. Staff was very weak in all aspects. A/C wont work well.View was great. Breakfast was really 3 star standard. There is an issue with the staff, because it is not welcoming and they really do not care about the guest. They did not even help me with my luggages..

Helpful?
Thank George V
Miami
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

They said you have internet included but it is a BIG LIE the Internet never work, and in some place it said that breakfast is included which is not true also. If you need to work and send mails please DON'T STAY HERE cause you will be in trouble all the time, WIFI DON'T WORK EVER The location and the... More 

Helpful?
Thank lurogo9
lapaixlausanne, Directeur général at Hotel de la Paix, responded to this review

Dear Lurogo, Thank you for having taken the time to share your experience. We had a long problem of internet instability due to optical fiber problems with the provider. This has now been solved to the full satisfaction of our guests. We apologize for the problems during your stay. As explained on our different booking engine, the breakfast is always... More 

Cupar, United Kingdom
Level Contributor
165 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed room only for two nights in this hotel. Our room was advertised as overlooking the lake and it certainly was but quite a distance from the lake. We were four floors up with a view over park and houses but not exactly what we expected. The hotel is very classy but expensive. We stayed room only so did... More 

Helpful?
Thank Richard B
lapaixlausanne, Ass. Manager at Hotel de la Paix, responded to this review

Dear RichardBB, thank you for taking the time to share your feelings regarding your good experience. Thank you for highlighting our good location and the view from our rooms. We look forward to welcoming you again. Yours sincerely, Bastian Taramarcaz Assistant Manager More 

Zurich, Switzerland
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 1, 2016

very clean hotelrooms, excellent views of the lakes an the alps from the rooms facing the lake. hotel situated directly in the old town of lausanne, few metres off the metro-station and close to many excellent restaurants

Helpful?
Thank 778ralph16
lapaixlausanne, Ass. Manager at Hotel de la Paix, responded to this review

Dear 778ralph16, thank you for taking the time to share your feelings regarding your good experience. Thank you for highlighting our good location and our beautiful view ! We look forward to welcoming you again. Warmest regards ! Bastian Taramarcaz Assistant Manager More 

ΑΘΗΝΑ
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 9, 2016

The hotel is situated in the center of the city, with a lake view (for most of the rooms). Rooms were large and clean. What I missed was something more in terms of decoration and style. The breakfast is extremely poor, something that is not acceptable, considering its 4 star quality. In addition, the bath compliments were inadequate for a... More 

Helpful?
Thank markezini_letta
lapaixlausanne, ass. manager at Hotel de la Paix, responded to this review

Dear markezini_letta thank you for posting your comments pointing our good location and the size of our rooms. We took good note of your remark about the breakfast and we forwarded the information to our departement. Thank you ! Regarging the amenities offer in all our rooms, as you explained: in case you need more products, the reception' staff will... More 

Vancouver
Level Contributor
183 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 29, 2016

Was recently here for work for two nights. Less than 10 min walk (albeit uphill) from the train station, this little hotel was a good place to see Lausanne. The room was clean and comfortable with all the amenities you need and the staff were excellent. Near a number of public transportation options and a close walk to the old... More 

Helpful?
Thank thatcraigguy
lapaixlausanne, ass. manager at Hotel de la Paix, responded to this review

Dear thatcraiguy, thank you for taking the time to share your feelings regarding your good experience. Thank you for highlighting our good location and the kidness of our staff. We look forward to welcoming you again. Yours sincerely, Bastian Taramarcaz Assistant Manager More 

Belgrade, Serbia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 26, 2016

Hotel is located in the city center and very near bus station, shops, restaurants and sightseeing. I got room with balcony but you could only see the building that was across hotel-so no view, and whole floor was under renovation so corridor outside the room was very messy (I wasn't informed about renovations). Room is cozy, clean. Staff is very... More 

Helpful?
Thank Maja D
lapaixlausanne, Ass. Manager at Hotel de la Paix, responded to this review

Dear Maja, thank you for taking the time sharing your great expercience with us at La Paix, Lausanne pointing the confort of our rooms and the kindness of our staff. We do apologize if we did not inform you about the renovation. Work is now completed, we are now able to accomodate families in our new Suites. Your are right,... More 

Aberdeen, United Kingdom
Level Contributor
382 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed April 13, 2016

Excellent service and the renovations are good. The public areas are spotless and stylish. Staff excellent, car parking service very useful (supplement but worth it). Breakfast was OK, in room coffee facilities a bit basic but overall a good experience. Beds comfortable but just one thing, the shower head has been paced at a height suitable for the vertically challenged... More 

Helpful?
Thank maraalfa
lapaixlausanne, Ass. direction at Hotel de la Paix, responded to this review

Dear maraalfa, We would like to thank you for writting your wonderful comments pointing out the comfort of our rooms, the kindness of the staff and the efficiency of our valets ! In all our renovated new rooms, you will now find a spacious italian shower ! We hope to see you again soon ! Bastian Taramarcaz Ass. Manager More 

Bahrain
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed March 2, 2016 via mobile

I stayed for 3 nights in a business trip to Laussane. It is a small hotel and it was undergoing some renovations in some of the floors. The check-in was smooth. I was given a free card to be used in local transportation (like many other hotels in Switzerland). There is a free wifi available everywhere in the hotel... Probably... More 

Helpful?
Thank AKHamad
lapaixlausanne, Directeur général at Hotel de la Paix, responded to this review

Dear AKHamad, Thank you for your feed-back and inputs that will allow us to improve always more our services and make the necessary changes. Yours sincerely Stefano Brunetti Imfeld Managing Director More 

Athens, Greece
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 5, 2016

Nice hotel, central location and amazing view to the lake and the mountains. Unfortunately our room was in a floor under renovation (!) without any view. The breakfast was very poor and the restaurant very expensive.

Helpful?
2 Thank VasilisVr
lapaixlausanne, Directeur général at Hotel de la Paix, responded to this review

Dear VasilisVr, Thank you for taking time to submit us your feed-back and impressions. We are in process of renovating 11 rooms, the heavy and noisy part is soon finished. We have taken all necessary measures to avoide a maximum of disturbance for our clients. La Paix Restaurant provides a lunch menu at CHF 45.- and 2 evening menus at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Traditional Downtown Hotel in impressive seven-story, old-world building. ... more   less 

Additional Information about Hotel de la Paix

Address: 5 Av Benjamin-Constant, Lausanne CH-1003, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Price Range: $165 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de la Paix 4*
Number of rooms: 109
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Also Known As:
Best Western Hotel Lausanne
Best Western Lausanne
Lausanne Best Western
Hotel Style:
#10 Luxury Hotel in Lausanne
#10 Business Hotel in Lausanne
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