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Alpenlodge

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#23 of 110 Hotels in Zermatt
Certificate of Excellence
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Alpenlodge
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168 Reviews from our TripAdvisor Community

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Showing 82: English reviews
London, United Kingdom
Level Contributor
7 reviews
Reviewed February 16, 2015

Breathtaking view, very clean room and facilities, but most importantly wonderful hosts and staff. You really feel at home and are very well taken care of just as a family member. My wife hurt her leg a bit skiing and the attention and care we received at the hotel definitely helped her speedy recovery. Definitely staying there again.

Helpful?
Thank kammoul
Edinburgh, United Kingdom
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 28, 2015

A brilliant hotel in one of the best ski resorts in the world. Stylish, extremely clean and friendly. The hotel also do special nights, like raclette (a local roasted cheese dish served with potatoes). Good value and perfect if you don't want to go down to the village. Taxi fares can quickly add up so walk down and taxi home.

Helpful?
Thank lynnemoo
Zurich, Switzerland
Level Contributor
149 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 18, 2015

We stayed in the appropriately named Matterhorn room which had a large balcony with an unobstructed view of the Matterhorn - in fact you could even lie in bed and see the Matterhorn. The quality of the hotel is excellent, very clean, modern, lovely cosy breakfast area. Nice extra touches such as free tea / coffee, biscuits and cake available... More 

Helpful?
Thank Worldroamer4
1 review
Reviewed January 6, 2015

Willy and Rosemary the friendliest hosts in Switzerland. We have visited them 5 times now and I can't believe I've never written a review. I've skied all over the world and this is by far the most "at home" I have ever felt.

Helpful?
Thank Alexis d
Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 5, 2015

This was a great experience from start to finish! The owner, Rosemary was amazing and always around to talk and offer any recommendations! The staff was very helpful and always pointed us in the right direction! The room was GREAT, with a great view and very clean!! They were great getting us to and from the train station. It is... More 

Helpful?
Thank janam846
Boston, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 22, 2014 via mobile

i stayed at AlpenLodge for 5 nights in mid-December to visit the Matterhorn and ski! I had a wonderful experience - the owner and staff were really pleasant and a joy to work with, the facilities are in spectacular condition (built / renovated in 2005), the charm of the hotel lobby and spa are well above 3-star class, and the... More 

Helpful?
Thank mjeleven11
Boston
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 31, 2014

We visited in mid-August, so Zermatt wasn't very busy, but you can tell that it's probably crazy in winter. The Alpenlodge is a very nice hotel situated among many other hotels and homes in the crowded streets of the town. It's a bit of a hike from the train station, but there are a bunch of electric shuttles waiting by... More 

Helpful?
Thank Flenser
taugwalder1, Manager at Alpenlodge, responded to this review

Dear Flenser Sorry for my late reply and sorry for all the inconveniences you have had at our place. Your stay at Alpenlodge was indeed under a unlucky star. We always try to give our best to make the clients happy. But here is the proof, that control is sometimes out of our reach. We do have to correct one... More 

2 reviews
Reviewed July 29, 2014

This lodge has it all. An excellent view of the Matterhorn, great rooms, a complimentary day spa, excellent breakfasts and the most lovely and helpful host who provided some excellent advice which allowed us to choose the best walking paths and sights for our limited time frame. We actually ended up staying an extra night we were so impressed. One... More 

Helpful?
Thank Sam D
taugwalder1, Manager at Alpenlodge, responded to this review

Dear Sam Many thanks for your nice words. I am very pleased to hear, that you enjoyed your stay at Alpenlodge and all the trails I suggested you. Thank you very much for your visit, it was great having you with us and hope to seeing you again. With our very best regards from the mountains Rosmarie and Team More 

Grapevine, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 13, 2014

I brought my son to Zermatt for his 18th birthday and the owners were beyond gracious. They made sure our stay would be a memorable one, our room was upgraded to a beautiful double room with a wrap around balcony, leaving us a perfect view of the Matterhorn. My son and I stayed at the Alpenlodge for 5 days and... More 

Helpful?
Thank Topher57
taugwalder1, Geschäftsführer at Alpenlodge, responded to this review

Dear Mister Marks Many thanks for your nice words. It was great meeting you and having you with us at Alpenlodge. It would be nice to welcoming you again. Have a great summer and all our best wishes Rosmarie and Team More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 21, 2014

A weeks skiing was in order. The hotel is small but very clean, comfortable and friendly with a good atmosphere. A 10 minute walk up hill from the town centre but nothing strenuous. The view over Zermatt and on to the Matterhorn is fabulous. The room was warm clean and cozy and the beds comfortable for a good nights sleep.... More 

Helpful?
2 Thank JoeBatt
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The ski-in Alpenlodge is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath. Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided. Every day free coffee, tea and cakes are served. The cosy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn. The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge. Ski passes can be bought at the lodge. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes. Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer. ... more   less 

Additional Information about Alpenlodge

Address: Zer Baennu 22 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $188 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpenlodge 3*
Number of rooms: 12
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Also Known As:
Alpenlodge Hotel Zermatt
Hotel Style:
#15 Family Hotel in Zermatt
#18 Romantic Hotel in Zermatt
#19 Spa Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Alpenlodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay a small amount extra for the Matterhorn view rooms if they are available”
 of 5 bubbles KatieH262, Aug 28, 2016 | Read review
“Difinitely go for the Matterhorn view rooms on the first floor!!”
 of 5 bubbles 15nitishv, Apr 22, 2016 | Read review
“Ask for Matterhorn view===most have this, but it is awesome.”
 of 5 bubbles I1265GRgaryc, Mar 23, 2016 | Read review
“All the rooms are nice, but call and reserve a room with a Matterhorn view and terrace.”
 of 5 bubbles Michael33143, Sep 28, 2015 | Read review
“A room with a view of the Materhorn is best”
 of 5 bubbles Hugh016, Sep 17, 2015 | Read review
5 of 5
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