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Alpenlodge

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#21 of 109 Hotels in Zermatt
Certificate of Excellence
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176 Reviews from our TripAdvisor Community

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Showing 84: English reviews
San Francisco
Reviewed July 26, 2016

We absolutely recommend this hotel! The rooms are perfectly clean. Geeat staff. The breakfast buffet isn't huge but of great quality. Many products are from local farmers. Only the location is a bit up the hill, like a 10-15mins walk from downtown Zermatt. But we didn't mind. We were so happy with the place.

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Helpful?
Thank Barbara B
taugwalderd, Leiter Front Office at Alpenlodge, responded to this review

Dear Barbara B Thank you very much for your beautiful review. It makes us very happy to hear that you had a nice time at the Alpenlodge, that you enjoyed our breakfast buffet, your room and our service. It would be great to have the opportunity to see you at the Alpenlodge again! Best regards, Maxi

Arendal, Norway
Reviewed July 25, 2016

Perfect place for a family of four - the family room was excellent with bunk beds for the kids and with a nice terrace with view of the Matterhorn. Will definatly come back for our next summer stay in Zermatt.

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Helpful?
Thank hilde_thunes
taugwalderd, Leiter Front Office at Alpenlodge, responded to this review

Dear hilde_thunes Thank you so much for taking the time and writing us a review. We are very happy to hear that you enjoyed your stay with us and we are very much looking forward to seeing you again next summer! All the best! Maxi

Kyoto, Japan
Reviewed July 20, 2016

Everything was superb! Warm welcome, helpful advice for excursion, clean and comfortable room, nice view of Materhorn, delicious breakfast, and staff full of hospitality! I wish to stay again in the near future.

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Thank mitzi356
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear mitzi356 Thank you so much for your great review! It makes us very happy to hear that you enjoyed your stay with us. Hopefully we will see you soon again!! Best regards, Maxi

Indianapolis, Indiana
Reviewed July 19, 2016

Alpenlodge is a lovely hotel with amazing Matterhorn views. Gracious staff who were without exception friendly and informative. Delicious breakfast offerings. The second bed in our room was located in a loft, which our daughters loved. Would gladly stay here again.

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Thank Jen P
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Jen P Thank you so much for your time and your review! We are glad to hear that you enjoyed your stay at the Alpenlodge and that you liked your room and our breakfast buffet. We would be very happy to have the opportunity to welcome you with us again!

Oslo, Norway
Reviewed July 17, 2016 via mobile

We truly enjoyed this place! Wonderful staff: Helpful, friendly, always smiling and with great tips for trails to hike, mountain huts to eat lunch and restaurants to eat dinner. They also served a great breakfast, and had rooms with an amazing view of Matterhorn.

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Thank vintererbest
taugwalderd, Leiter Front Office at Alpenlodge, responded to this review

Dear vintererbest Thank you very much for your beautiful review of our hotel! We are very happy, that you enjoyed your stay with us and that you liked our breakfast and your room. Hopefully we will have the opportunity to welcome you back at the Alpenlodge!

Philadelphia, Pennsylvania
Reviewed July 12, 2016

We had a great time at the Alpenlodge. The staff was extremely nice and helpful. The room was very comfortable. The Alpenlodge is about 10-15 minutes from downtown Zermatt, which was perfect for us since we were looking for a quiet place. The perfect base for hiking around the Matterhorn. Highly recommended!

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Thank Mathieu T
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Mathieu T Thank you very much for your review on tripadvisor! It is great to hear that you enjoyed the Alpenlodge and our location a little bit out of the village center. We hope to see you again on another occasion! Best regards, Maxi

Sydney, Australia
Reviewed July 11, 2016

Spacious and clean hotel with bunk beds for the children rather than a sofa bed! Matterhorn view from our bed, private terrace and dining room. Friendly staff with great local knowledge. Relaxing common area and complimentary afternoon tea. Walk into main town easy enough for our children. Great complimentary taxi transfer to and from station. Highly recommend!

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Thank martiandkaz
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear mariandkaz Thank you so much for your beautiful review. We are glad to hear that you liked the lodge and appreciated our service and facilities. Itowuld be great to be able to welcome you with us again! All the best! Maxi

West Hartford, CT
Reviewed July 10, 2016

This is a very nice property. A bit of a walk from the town though, and the walk is uphill, so if that is a problem for you, you may want to find another hotel. The view however is spectacular! The rooms are very clean and nice and the hotel staff is terrific!

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Thank grae1027
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear grae1027 Thank you very much for taking the time and reviewing our hotel. We are very happy to hear that you enjoyed your stay with us. Hopefully we will have the opportunity to see you here again! Best regards, Maxi

Glastonbury, Connecticut
Reviewed July 3, 2016

Everything was perfect for our stay in Zermatt. They arranged a taxi pickup on our arrival. We had been traveling for over 30 hours and were exhausted and all restaurants were closed when we got in but Deborah managed to put in an order for delivery for us. The breakfast every day was great: yogurt and trail mix, cereal, breads,...

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Thank jesse_wanzer
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear jesse_wanzer Thank you very much for your beautiful review on tripadvisor. We are very glad that you had a great time in Zermatt and in the Alpenlodge. Thank you also for appreciating our breakfast buffet and our service. Hopefully we will see you again! All the best! Your Alpenlodge team

Sharon Springs, New York
Reviewed April 25, 2016 via mobile

Wonderful combination -- should be a 6-circle rating! Rooms are generously-sized, common areas comfortable, breakfast a great start. Hotel is up a hill to the south of the town and we had perfect weather so the Matterhorn was always visible. Best of all are the people: Maxi made us feel welcome and helped us find our way, and owner Rosemarie...

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Helpful?
Thank Richard P
Management response:

Dear Richard P Thank you so much for your wonderful review! We are very pleased that you liked your stay at the Alpenlodge (and us;) so much. Hopefully we will be able to see you again, maybe next year? Best wishes from summerly Zermatt! Maxi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The ski-in Alpenlodge is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath. Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided. Every day free coffee, tea and cakes are served. The cosy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn. The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge. Ski passes can be bought at the lodge. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes. Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer. ... more   less 

Additional Information about Alpenlodge

Address: Zer Baennu 22 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $185 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpenlodge 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Alpenlodge Hotel Zermatt
Hotel Style:
#15 Family Hotel in Zermatt
#18 Romantic Hotel in Zermatt
#19 Spa Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Alpenlodge staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay a small amount extra for the Matterhorn view rooms if they are available”
 of 5 bubbles KatieH262, Aug 28, 2016 | Read review
“Difinitely go for the Matterhorn view rooms on the first floor!!”
 of 5 bubbles 15nitishv, Apr 22, 2016 | Read review
“Ask for Matterhorn view===most have this, but it is awesome.”
 of 5 bubbles I1265GRgaryc, Mar 23, 2016 | Read review
“All the rooms are nice, but call and reserve a room with a Matterhorn view and terrace.”
 of 5 bubbles Michael33143, Sep 28, 2015 | Read review
“A room with a view of the Materhorn is best”
 of 5 bubbles Hugh016, Sep 17, 2015 | Read review
5 of 5
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