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Alpenlodge

#23 of 110 Hotels in Zermatt
Certificate of Excellence
Zer Bannu 22 | 3920 Zermatt, Zermatt CH-3920, Switzerland
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1 room 1 adult
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111 Reviews from our TripAdvisor Community

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Landstuhl, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The hospitality of the staff at this hotel made our trip absolutely wonderful and unique. They answered all of our questions, called the taxis for us and even made our dinner reservations. We had never been to Zermatt before so having a staff that knew what they were talking about was very helpful. The restaurants they recommended were fantastic. The... More 

Helpful?
Thank kcuenot
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear kcuenot Thank you very much for your review of the Alpenlodge. We are very pleased to hear that you liked the Alpenlodge and enjoyed your stay with us and in Zermatt. How nice that you found a home a way from home here:) Thank you for appreciating our cosy living-room-lobby, the fireplace, your room and our assistance. It would... More 

Singapore, Singapore
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a very nice stay at the Stockji suite, which has two big double beds arranged over 2 floors, main and mezzanine, perfect for small families. The hotel was very clean and modern and breakfast was simple but very nice. Just what we needed to start the day. The hotel is a short distance from the town centre and... More 

Helpful?
Thank Travel-planner-mum
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Travel-Planner-Mum Thank you very much for your review ! We are very pleased to hear that you enjoyed your time at the Alpenlodge. Yes, we are a bit outside of the downtown trouble, but you forgot to mention that the view therefor is amazing:) It is great to hear that you have had a good time and we very... More 

Lausanne, Switzerland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our favorite place in Zermatt ! We stayed in the Alpen Lodge from 29 Dec - 3 Jan and we had such a lovely time ! We are frequent visitors to Zermatt and have stayed in many high-end hotels throughout the town, but we are so happy to finally have found our favorite place to stay and we are sure... More 

Helpful?
Thank Swedish_Lausanne
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Swedish_Lausanne Thank you very much for taking the time and writing this beautiful review! It is our heartfelt wish to create a warm and cosy athmosphere to make you feel at home. We are very pleased to hear that you enjoyed your stay with us so much and that the Alpenlodge turned out to be your favorite place to... More 

Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

Pay for the mountain view. You won't regret it. This is the best accommodation of our two week Europe trip. You just can't beat a view like that. I don't know if any other accommodation in Zermatt will have a similar view, but the moment we saw our balcony - we were so excited. There was real snow on the... More 

Helpful?
Thank Chunlian
Abu Dhabi, United Arab Emirates
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed November 28, 2015

The rooms that offer a view are great. There is however nothing else special about this hotel. There was not even body lotion in the room.The breakfast was good. The worst thing was the wifi kept failing and was down one day fro about 4 hours. The front desk staff were lovely

Helpful?
Thank sdebah
Miami, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 28, 2015

Beautiful accommodations with a million dollar view of the Matterhorn. Decor is modern rustic and very clean and spacious. The breakfast is super with high quality assortments. Make sure to ask the owner for hiking tips.

Helpful?
Thank Michael33143
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Michael33143 Thank you very much for taking the time and your beautiful review. We are very happy to hear that you enjoyed your time at the Alpenlodge and that you liked its design, our breakfast and the stunning view. We hope to be able to welcome you back one day ! Thank you ! Maxi, Reception More 

Liverpool, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 17, 2015

We had a room with a balcony looking towards the Materhorn. The view was stunning but this was possibly outweighed by the hotel interior and the friendly staff. The interior struck a great balance between minamalist and comfort. There was a perfectly planned and relaxing spa. We would recommend this accomodation most highly.

Helpful?
Thank Hugh016
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Hugh016 Thank you very much for your beautiful review! We are very happy that you liked the Alpenlodge, including interior, spa and us:) It would give us great pleasure to welcome you back soon. Thank you! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 31, 2015

We are a couple with 2 kids travelling from England.We planned our trip to Switzerland at a short notice and booked this hotel without doing our research.I must say that this hotel was a fantastic choice.The ladies at the reception were really helpful and treated us with great care.i would definitely come here again if I return to Zermatt.My family... More 

Helpful?
1 Thank Bluepeter2015
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Bluepeter2015 Thank you very much for your time and your beautiful review! We are very happy to hear that you enjoyed your stay at the Alpenlodge so much and that you felt at home here. It would be great to have the opportunity to see you again ! Maybe for skiing? All the best for you and your family!... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2015

We have stayed several timed at the Alpenlodge and we will for sure return again. The service here is super great, very familiar and uncomplicated. All wishes are accommodated in an uncomplicated way and always very friendly. Pickup from the train station is organised flawlessly. We go hiking and climbing in the mountains and this hotel understand how to accommodate... More 

Helpful?
1 Thank Kim G
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Kim G Thank you very much for your words! We are very happy to hear that you like the Alpenlodge so much. Thanks to our taxi partner Schaller, we can offer our guests a flawless arrival and departure day. And yes, we know what hikers need because we are hikers as well:) Thank you! Hopefully we see you soon... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed August 11, 2015

Adorable chalet furnished very tastefully with a true feel of the alps. We had a quadruple room that was very nicely cleaned with a gorgeous view of the Matterhorn and lovely terrace. Although breakfast may seem small, it was very copious as it contained a large choice of fresh cereals, nuts and grains, as well as croissant, breads, cheeses, eggs,... More 

Helpful?
Thank keentraveller200
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Keentraveller200 Thank you very much for your beautiful review! We are very happy to hear that you enjoyed your stay with us and that you felt „at home“! A big part of the cosy living room is made by Rosmaries husband who created all the furniture from natural materials including the chimney. Rosmaries hiking suggestions are indeed very helpful,... More 

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