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Alpenlodge

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#21 of 109 Hotels in Zermatt
Certificate of Excellence
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Alpenlodge
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176 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Amsterdam, The Netherlands
Reviewed 4 days ago NEW

What a nice treat we received at Alpenlodge. When all nearby restaurants were booked the hotel staff improvised and made excellent ravioli for our 2 families. Rooms are clean and exactly what you need. Fireplace provides for a warm wellcome after a ski day. All excellent, was a great stay!

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Thank Jeroen B
Keawick
Reviewed 5 weeks ago

Alpenlodgw overlooked the town and the Matterhorn. Our view from our room was exactly like a picture I saw in a travel book. Rosemarie was great to deal with. Our room was very roomy. Clean and very comfortable. We will be back

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Thank gundysitch21
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear gundysitch21 Thank you very much for your review on tripadvisor! We are very glad to hear that you enjoyed your room, the great view to the Matterhorn and over the village and our hospitality. Already today we are looking forward to welcoming you back at the Alpenlodge! With our best regards, Maxi

Reviewed November 30, 2016

Alpenlodge is a cozy, beautifully decorated lodge/hotel. The decor and furnishings throughout the hotel and rooms are very nice with many touches that make it feel homey - cozy fireplace, games in the sitting room, candles, etc. The hotel is a hike up a fairly steep hill away from the main part of the town. Not a problem because the...

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Thank Gail W
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Gail W Thank you very much for taking the time and reviewing us here! We are very happy to hear that you enjoyed your stay and that you appreciated the cosy atmosphere at the Alpenlodge. We are very sorry for the TV. It was completely broken and had to be changed, and unfortunately it takes more than one evening...

Singapore, Singapore
Reviewed November 29, 2016

The location of the hotel is at the middle of a hill. Travel to the centre area need to take a 5 min taxi or walk down about 15min. The hotel staff can arrange the taxi for you. Is quite convenient. The view of the room is great. You can see the mountain. The room is very clean. Staff are...

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Thank ckong1
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear ckong1 Thank you very much for reviewing us here on tripadvisor! We hare very happy to hear that you liked your stay at the Alpenlodge and that you enjoyed the view to the mountains. You are right, we usually do not serve dinner or lunch since we only have a small breakfast kitchen here. But from Christmas on, we...

Reviewed November 28, 2016

I was worried because I had not seen many people's reviews because it was a hostel that I learned through Internet search in Korea. In fact, Zermatt was most interested in traveling to Switzerland and wanted to see the Matterhorn. I thought Zermatt was a small town, so I walked with my baggage, but I recommend you take a taxi...

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Thank 규희 임
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear 규희 임 Thank you very much for your review on tripadvisor! We are very happy to hear that you enjoyed your stay with us so much. Yes, it is recommendable indeed to take a taxi from the train station up to the hotel, especially because the taxi transfer is included in the room rate if you stay at least...

Singapore, Singapore
Reviewed September 23, 2016

Stayed for 3 nights, they upgraded us to a room Marmotte with the Matterhorn view! The host, Rosemarie was warm and welcoming. There's nothing to complain about the rooms and breakfast at all. The weather wasn't good when I was there but I managed to read at the dining area and it's a lovely place to hang out. Do take...

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Thank batengtengteng
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear batengtengteng Thank you very much for your review here on Tripadvisor! We are very happy to hear that you enjoyed your stay at the Alpenlodge! It is correct, there is no private balcony on the room MARMOTTE, but only a little step-out-balcony. The other double room on 1st level does have a balcony. And yes, we are located a...

London, United Kingdom
Reviewed August 28, 2016

We stayed at the Alpenlodge for two nights in August. Overall we were delighted; the staff were helpful and friendly and the lodge (which was pristine) had a lovely family-run feel to it.  Our room was large with a great bathroom and lots of wardrobe space. We specifically went to Zermatt for some summer skiing, so we were happy that...

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1Thank Katie H
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Katie H Thank you very much for taking the time and for your beautiful review. We are very glad to hear that you had a great time in Zermatt and at our hotel. We are very happy that you enjoyed our breakfast buffet and the amazing view over the village and to the Matterhorn. It would be a pleasure...

Tulsa, Oklahoma
Reviewed August 18, 2016

My daughters and I loved our stay at Hotel Alpenlodge. Wonderful staff beautiful rooms and a view that's just to die for. Highly recommend. Just be sure to splurge for the taxi from the train station to the hotel. It's too steep a walk with luggage (and especially with kids!)

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Thank Joseph C
taugwalder1, Leiter Front Office at Alpenlodge, responded to this review

Dear Joseph C Thank you very much for leaving us a review. We are very glad to hear that you and your daughters enjoyed your stay with us so much and that you loved your room and the breathtaking view. Walking up with luggage could be exhausting indeed, this is why the taxi transfer from the train station to the...

Riverton, United States
Reviewed August 8, 2016

Stumbled on this place by accident on a business trip, but so so glad I did. Its a little out of the way but well worth the added distance. the inn-keeper is just lovely and treats you like family. I've been back since with my family and she treated them like family as well. amazing view of the Matterhorn on...

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Thank Charles D
taugwalderd, Leiter Front Office at Alpenlodge, responded to this review

Dear Charles D Thank you very much for your review! We are very happy to hear that you enjoyed your stay at the Alpenlodge. Hopefully we will be able to see you again very soon! All the best for you and your family! Maxi

Canberra, Australia
Reviewed July 30, 2016

We took a long time to decide on a place to stay in Zermatt, and were a little apprehensive about how good the Alpenlodge was going to be. But we shouldn't have been, its hard to find a single fault with this place. It isn't in the centre of town, but we knew that when we booked it. It is...

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Thank TravelingRaider81
taugwalderd, Leiter Front Office at Alpenlodge, responded to this review

Dear TravelingRaider81 Thank you so much for your amazing review here! We are very glad to hear that you spent a great time in Zermatt and in our hotel. The lady who did the check in with you was Rosmarie, and yes, she is the owner:) She knows Zermatt and the surrounding so well and she always has the right...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The ski-in Alpenlodge is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath. Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided. Every day free coffee, tea and cakes are served. The cosy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn. The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge. Ski passes can be bought at the lodge. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes. Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer. ... more   less 

Additional Information about Alpenlodge

Address: Zer Baennu 22 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $184 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alpenlodge 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Alpenlodge Hotel Zermatt
Hotel Style:
#15 Family Hotel in Zermatt
#18 Romantic Hotel in Zermatt
#19 Spa Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Alpenlodge staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay a small amount extra for the Matterhorn view rooms if they are available”
 of 5 bubbles KatieH262, Aug 28, 2016 | Read review
“Difinitely go for the Matterhorn view rooms on the first floor!!”
 of 5 bubbles 15nitishv, Apr 22, 2016 | Read review
“Ask for Matterhorn view===most have this, but it is awesome.”
 of 5 bubbles I1265GRgaryc, Mar 23, 2016 | Read review
“All the rooms are nice, but call and reserve a room with a Matterhorn view and terrace.”
 of 5 bubbles Michael33143, Sep 28, 2015 | Read review
“A room with a view of the Materhorn is best”
 of 5 bubbles Hugh016, Sep 17, 2015 | Read review
5 of 5
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