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Auf dem Fels, Zermatt 3920 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (872)
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Panoramas (48)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 06/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from THE OMNIA
Updated 06/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 108 hotels in Zermatt
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
THE OMNIA – FROM THE GREAT WIDE WORLD TO THE SMALLEST DETAIL “Here on a rock surrounded by the mountains—witnesses to an era that unfolded with primordial force millions of years ago. Giant stone sculptures, dense pine forests, meadows with alpine flowers and the majestic peaks of eternal ice, ready to captivate all the senses. At 1,600 meters above sea level, a small step closer to the sun, the moon, and the sky with its passing clouds that bring the white of winter and wraps everything as if in cotton and encloses the mountainous world in silence. Here you can forget time, forget where you come from, forget where you are going. Enjoy life with all your senses. And the events of the days and nights, however big or small, are never to be forgotten. This is the place where rooms have no numbers, where the philosophy of Being and Time knows no limits, where all things tell a story of the great wide world, where they were forged and now reinvented the days in harmony with the elements.”
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Room & Suite (535)535
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Hiking
Skiing
Babysitting
Free shuttle or taxi services
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Airport transportation
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, German
1169Reviews15Q+A100Room tips
Traveler rating
  • 1,117
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  • 0
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Popular mentions
Melanie wrote a review Apr 2021
Geneva, Switzerland162 contributions49 helpful votes
+1
We are fortunate enough to have stayed in many exquisite hotels and The Omnia ranks the top in terms of service. It was our anniversary and they shined in terms of how they celebrated - upgraded room and see the attached photo for our welcome. We also had a nice surprise at Easter from them (also see photo). The food was excellent, the outdoor whirlpool has an amazing view of the Matterhorn, and they were also #1 in terms of covid measures from our experience. They also provided a nice gift of chocolates on our way out. Throughout the visit, every employee went out of their way to take care of us and make us feel welcome. Check-in was also the best experience ever- no standing at a desk but instead, a welcome drink of sparkling wine amidst the wonderful Matterhorn view from the terrace enjoying the beautiful sunny day. We provided our IDs but did not have to provide a credit card for “incidentals” ( very annoying and all hotels do this). I always get extremely annoyed at cumbersome check-in procedures and this was perfect. When we were finished with our drink, we went to the room and bags were already there. I cannot say enough about this wonderful hotel and it’s employees. Absolutely fantastic service, amenities, food, and experience. We would never stay anywhere else while in Zermatt.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded Apr 8, 2021
Dear Melanie Your incredibly lovely praise moved me personally very much, and our team, too, could almost not believe their eyes when they read your fantastic review. Thank you so much for your affectionate words, for your strong recommendation - and for sharing the love you have for each other with us! We are very proud and thankful that you gave us that wonderful opportunity to share that special time with you and your husband - and we will be more than happy to welcome you back one day to celebrate life once more with you! Kindest regards Christian and the entire OMNIA team
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ecasal wrote a review Mar 2021
New York City, New York13 contributions3 helpful votes
+1
It is the second time this year that I have been to THE OMNIA in order to disconnect from working from home all day and to enjoy the beautiful Zermatt outdoors- and the hotel and staff have certainly lived up to expectations both times! The hotel itself is stunning: set up on a rock overlooking the village and the Matterhorn, with a great terrace to enjoy a welcome drink or a meal when it’s sunny, and a 5-star spa with outdoor hot tub. But the real gem of the hotel is its staff. With only a handful of rooms, the service and welcome is really personable and top class- from every single member of staff. The feeling of being taken care of in a discreet and respectful way makes this hotel very special. I can’t wait to book my next stay :)
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Date of stay: March 2021Trip type: Traveled solo
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded Apr 4, 2021
Dear ecasal Thank you very much for your lovely review! How wonderful that you enjoyed again such a blissful stay with us at THE OMNIA. It was our great pleasure for my team and me to add to your five-star-experience and we would love to welcome you back for a “third edition” full of relaxation, happiness and culinary delights! Kindest regards Christian Eckert and the entire OMNIA team
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Katie Coombes wrote a review Mar 2021
4 contributions
My husband and I have visited Zermatt previously and it is our favorite location in all of Switzerland. However our Zermatt experience this time was far superior thanks to all the team at the Omnia. It is a flawless, modern, luxury hotel located perfectly in the middle of Zermatt but elevated above everything with spectacular views of the mountains, the Matterhorn and the picturesque village below. The special welcome greeting has you feeling instantly at ease and embraced. The service is beyond anything we’ve ever experienced, it is superb. We enjoyed the tasting menu in the restaurant at the Omnia guided by the talented sommelier and devoured every delicate, intricate and perfectly presented dish. Everything was smooth and nothing too much trouble. A highlight for us was ordering cocktails to enjoy in the hot tub while we watched the stars. For us there really is no other place to stay in Zermatt which comes even close. We will be back!
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded Mar 18, 2021
Dear Katie Please let us thank you very much for your incredibly kind review, your high praise and strong recommendation! How wonderful that you enjoyed your stay with us at THE OMNIA to such an extent. Our team and I are delighted that our service and THE OMNIA's amenities have turned your days in Zermatt into a dream holiday. Admittedly, a lovely village like Zermatt, the stunning Matterhorn, our hotel's location, and all our wonderfully kind guests make it easy for us to always work with "a wink and a smile", and a spring in our step. We are already looking very much forward to welcoming you back on your next visit to THE OMNIA! Kindest regards Christian and the entire OMNIA team
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l123446789 wrote a review Mar 2021
New York City, New York1 contribution
The service at The Omnia is exceptionally good, the team knows exactly how to make the stay for their guests unforgettable. The food is delicious, the wine recommendations are on point, the rooms are spacious and neatly clean, the spa area welcomes you to relax and forget about everyday life and the view from the hotel is simply stunning. I would definitely recommend The Omnia if you are planning a trip to Zermatt.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded Mar 5, 2021
Dear I123456788 Such a wonderful review – thank you very much for taking the time and writing in such detail about your stay with us. Our team and I are thrilled that your holiday at THE OMNIA added to the magic of the Swiss winter wonderland. It was our pleasure to have you and your family with us as our dear guests and that THE OMNIA’s amenities, culinary delights and services formed a perfect whole for you. We would be more than happy to welcome you back one day for another lovely stay! Kindest regards Christian Eckert and the entire OMNIA team
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Bodo K wrote a review Mar 2021
Düsseldorf, Germany29 contributions47 helpful votes
In March 2021 I want to escape from the Covid-19 situation in Germany and decided after many years to check out THE OMNIA again. When I checked the evaluation I found many good comments and so I decided to check it out by myself as well. What I found is a highly motivated team around Christian Eckard and his high decorated chef Mr. Pohl. I have to say all the comments here are true and I really enjoyed my time in the hotel as a high end travel destination where you can feel very home.
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Date of stay: March 2021
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded Mar 5, 2021
Dear Bodo K It is a real joy to hear that we were able to create such a memorable and perfect - the highest compliment there is! - stay for you and your wife. At THE OMNIA this is exactly what we aim for: to give our lovely guests the feeling of not spending "just" a short vacation but a whole inspirational sabbatical. Thank you very much for your gracious words and warm-hearted praise! Please visit your “Zermatt home” soon again for another wonderful stay! Kindest regards Christian Eckert and the entire OMNIA team
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PRICE RANGE
$384 - $1,031 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the omnia hotel zermatt, omnia zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
30
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Frequently Asked Questions about THE OMNIA
Which popular attractions are close to THE OMNIA?
Nearby attractions include Alpine Ski School (0.07 miles), Zermatt Ski School European Snowsport (ES) (0.1 miles), and Summit Ski & Snowboard School (0.3 miles).
What are some of the property amenities at THE OMNIA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at THE OMNIA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to THE OMNIA?
Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Julen.
Are there opportunities to exercise at THE OMNIA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does THE OMNIA have an airport shuttle?
Yes, THE OMNIA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is THE OMNIA located near the city center?
Yes, it is 0.3 miles away from the center of Zermatt.
Are any cleaning services offered at THE OMNIA?
Yes, dry cleaning and laundry service are offered to guests.
Does THE OMNIA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at THE OMNIA?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to THE OMNIA?
Many travelers enjoy visiting Beresina-Haus (0.4 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.0 miles), and Bergführerdenkmal (0.1 miles).